Sheratons at Westport

oom here with many guests staying from out of town and everything was perfect. Beverly & Sarah are true professionals who were a pleasure to work with. They were on top of everything and extremely accommodating! The ballroom is gorgeous and on top of that - our guests can't stop raving about the cocktail hour foyer room, the delicious food (it's so good!), and how everything was so well coordinated. I would recommend this venue to anyone looking for a classy ballroom wedding and have zero negative things to say. The Sheraton at Westport Chalet made my dream wedding happen and I will forever be thankful I chose this venue over other options! It is the best and Beverly & Sarah were an amazing team with work with. Thank you Sheraton at Westport!!

we had everything we needed. Everything went so smoothly because of them. The cocktail hour and hor'dourvs were incredible and the food was delicious. The space was beautifully decorated and so clean! All communication was quick and clear, we felt so comfortable and taken care of. Absolutely recommend this to every couple looking for a fantastic venue!

any truly terrible experiences, Danelle may not be everyone’s cup of tea to work with though. She generally was helpful and quick to respond to our questions, but there were definitely a few times when we couldn’t get a clear answer and had to find someone else to talk to, or she was overwhelmed with other things and was short with us. We had a lot of out of town guests and changed a lot of details throughout our planning process and often felt that we were annoying her by asking her questions because of this. One thing we wish we would have known too was that since there are so many weddings at the Sheraton and she is the only planner, the month before the wedding she was very busy and not able to help us as much with planning because of the other weddings before ours, but the week of the wedding, she was all ours and was much more helpful then. On the day of she also forgot we wanted the doors to the hall open early and when my husband noticed it was 5 mins till our entrance and she hadn’t opened them yet, he had to go ask her himself and she wasn’t exactly enthusiastic to help. Overall, I think it could’ve been much worse (we did meet many planners in the search process who seemed way less experienced and knowledgeable), but just be ready to stand up for yourself and what you want/need for your day, and understand you are not the only wedding at this popular venue.

how awesome Danelle has done in the past, it was quite surprising we didn't notice any of those nice behaviors when dealing with her. We were in love with the venue so we proceeded regardless. During the night of the wedding, two DJ's had their systems in the same frequency causing sound issues. These things happen, but what was awful was Danelle storming in during the bride and groom entrance and yelling at our DJ. On her way out, she maintained that condescending tone with my sister in law as well. No one deserves to be treated that way during their special day. Hopefully this behavior isn't repeated in someone else's wedding.

ul that the food would all be as tasty for 80 as it had been at the tasting for only four people. However, the Westport Sheraton Chalet kitchen staff did a superb job and the food received many, many compliments. The catering manager, Danelle, was a sheer joy to work with--she informed me and kept me apprised of all necessary details--I am so appreciative of her and the professionalism exhibited by all staff involved!

y of set-up to the point that I didn't have to worry about anything. She was one step ahead of me throughout it all and had already thought of everything. It was a great venue for our reception and I can't thank Danelle enough for all of her help!

barely had to lift a finger!! Since we decided to keep it small in light of the pandemic, we were able to keep everything in the Matterhorn room and move the cocktail hour to their patio while the room was being flipped. Truly a beautiful space with plenty of options for seating; and if you have a bigger guest list there are tons of other options to help make it the wedding of your dreams! Honestly my wedding was just a magical experience, and the planning process with Danelle was so smooth it felt like a dream! You also get a free room the night of your wedding, but I was also able to reserve the suite for the night before (that I did have to pay for, but it made for the perfect getting ready space with my bridesmaids). Not to mention, all of Westport Plaza is beautiful for photos, rehearsal spaces, etc. Plus it can meet the needs of all your out of town guests without them needing to rent a car as everything is walking distance and shuttles run to and from the airport! The room block we were given at the Sheraton made it super easy for our guests to make reservations and at a reduced rate. I could go on, but if you are looking for a venue that provides dinner as well as versatile options for you and your guests, and a stress-free planning process, seriously consider contacting Danelle. You won’t regret doing your wedding here!!

and our guest are still raving about the food and service. I highly recommend the Sheraton at Westport, you will not be disappointed!

anelle made it a seamless transition and helped with our set up at the new venue. I highly recommend the venue based on her service, location, and ease of access for guests.

the current situation of 2020.

ters, Danelle is wonderful to work with. She is so friendly, super knowledgeable and informative, and didn't seem to mind that we emailed her with so many questions. She had an answer for everything when she showed us the space and she seemed to have an answer for everything leading up to the wedding too. We loved working with her! Second, the food was awesome. We felt that it was a great value, was delicious, and was served hot. The service on the evening of the wedding was excellent too. We loved the seated, plated dinner and thought the servers were very kind and prompt. It is clearly a well-oiled machine, and the wedding party (nor the parents of the bride and groom) had to worry about anything. Finally, the space was great for a larger wedding. We had about 235 guests and were happy that we chose a larger space with the largest parquet dance floor in St. Louis, because our guests were out there dancing the entire night! We would recommend this reception venue! Thanks for everything, Sheraton Westport Chalet & Danelle!

yer of the Versailles ballroom was perfect to host our large number (230) of guests and not feel crowded, as well as, the Versailles ballroom. We worked with Danelle, and she was absolutely terrific! She answered our many questions and ensured everything was prepared and ready to go the day of the wedding. Also, the food was absolutely amazing! We received many compliments from guests on how wonderful the food was and probably some of the best they have ever had! So if you are looking for a place with a beautiful ballroom, fantastic service, amazing food, easy access to hotel and parking, and an overall great experience, book the Sheraton at Westport!

ue to anyone!

I would 100% recommend this venue and working with Danelle to anyone! If you want a evening of relaxation, wonderful food, professional staff and a beautiful venue I would book here!!

We would both highly recommend the Sheraton chalet!

tions they offered from rooms, linens, food, decor, etc. Danelle was also super responsive to my million emailed questions. Almost 3 months later and we are still hearing about the food at our reception. Our guests have raved about the appetizers at the cocktail hour, but especially about the dinner! It was excellent! Not only was our interaction with Danelle exceptional, but the whole hotel staff was incredible. One of the gals at the front desk even calmed me down from my nerves right before I walked down the aisle. Everyone was so accommodating and friendly. It put such an extra little something on top of the whole day! If I could make any suggestions, it would be to offer some sort of fruit/bagels buffet breakfast to the bride’s room while hair/makeup is being done. We looked at the menu to order from, but it was all individual and ended up ordering from Panera across the street. Overall, we highly suggest the Westport Sheraton for any special event you’re planning! The staff, Danelle, food, atmosphere, accommodations, and everything else that goes along with it is outstanding!

anges, Danelle was a super star. The staff were all highly professional and treated my guests and wife with a 5-Star leveled respect/efficiency. We couldn't imagine having our wedding anywhere else. At the end of the day if we could do our wedding again it would be at the Sheratons.

and the grounds were beautiful. - The food was phenomenal! We didn't get to try the food before booking our wedding, and were so happily surprised at the tasting. Everyone was impressed at the wedding. - Danelle was my favorite person to work with of all the wedding vendors. I was able to send her 30 questions at a time and she'd answer every single one. She was on top of everything, always, and it was a huge help while wrangling so many people without a formal wedding coordinator. - Westport Sheraton was one of the two most budget-friendly options in West County that we found, especially when you take into account all the things that are included (full bar, basic centerpieces, linens, chairs, etc) I would recommend this venue to EVERYONE!

mplary service and support across the entire hotel staff. To a person, we were met with courtesy, support and ownership for each and every interaction. I specifically wanted to mention D. B. in the catering office. She worked with us over the last 10 months to help us get our arms around each event planned and patiently answered our questions while guiding us through event details and logistics. Her support and attention to detail allowed us to focus on our guests and spend more time celebrating with our daughter, her husband and our families. But beyond that, her focus on the little things left a lasting impression on us. Things like collecting the card box and moving it to a secure location or making sure that the top of the wedding cake was saved and leaving a message for us so that we knew where it was or providing guidance when we were deciding where to seat the flower girl and ring bearer. All of these details helped us immensely. And although D. was our main point of contact throughout the weekend, the support we received from everyone at the hotel was exceptional. The front desk staff helped us get into our rooms a little bit earlier and personally called us when they were ready. They also helped answer questions on the event rooms, addressed a delay in the mimosa bar and worked to get us early access to event rooms that allowed us to stage them. The wait staff helped us get a meal to a guest that was ill so even though he could not attend the reception itself, he was still able to enjoy the meal. They also cheerfully catered to our guest’s needs throughout the weekend. The food prepared by the chef was phenomenal and we received many complements on the meals provided for both days. Our guests with special dietary needs were all accommodated perfectly and without issue. But in my mind, the true measure of a staff is encompassed in the little things that don’t show up on people’s radar during a big event like this. The shuttle driver that took the wedding party to a park for pictures was waiting for me in the lobby with a smile and warm greeting as I tried to heard the wedding party into the bus. There was a man downstairs by the reception room that helped us walk an elderly guest through a maintenance area so that she could use a ramp instead of having to walk up stairs. There was the Bell Staff that helped us move enough material to support an invasion into our guest rooms and then there was the woman whom we told about an issue where someone had knocked over a container of spaghetti placed by an elevator. She immediately took ownership of the issue and in less than 5 minutes, there was a gentleman with a vacuum and other tools addressing the mess. We talked with him about how unfortunate it was that he had to clean up something carelessly left behind by someone else. He smiled and said he had been there for 20+ years and didn’t mind. It was his job and he was happy to be there helping. If that is not dedication, I don’t know what is and if people like him don’t deserve recognition, I don’t know who does. I wanted to close by saying how grateful we are to everyone that we came in contact with and congratulate the entire Sheraton Westport staff for a job well done.

p talking about how it was the best reception they have ever been to. The food was delicious, we received a TON of compliments saying it was the best reception food they have ever had. Danelle was always there at the drop of a hat to answer any questions we had and make sure that our day was perfect. The Sheraton and Danelle made our big day the best day of our lives!

vailable which enhanced the ambience. The Sheraton Westport chalet is very competitively priced for the value in which we received . Danelle worked professionally and was readily available to give me recommendations on DJs/ bands invitation companies… when I had questions. The week of we worked very closely with Danelle down to the last detail. Many of our guests commented on how delicious their meals were! The servers were very prompt, friendly and accommodating to guests throughout the night, not to mention had a very good sense of humor. We looked at various venues for my daughter and we were happy she chose the Sheraton Westport chalet This was the same venue that my husband and I chose 27 years ago!