Fell in love with Cierra’s work via Instagram in 2017. Hired her in Jan 2018. She took our engagement pics in August and they were late being delivered due to personal issues. Once we received them, she scheduled a call with me to discuss me st...arting and email with hello! I started it with Hello!!! To be happy and friendly since she just suffered a death in her family. She assumed I was saying helloooooo with an attitude. How can you schedule a call for something so unprofessional and automatically assume the worse? Then we discussed her editing some pictures that had sweat stains on them and she agreed to do it. Followed up several times within three months and she never replied. Then when my husband and I emailed her to fire her at the end of December, she replied in 30 minutes. I paid 1500 of my 2500 package at the time of ending our business agreement and it was worth taking the loss instead of dealing with her lack of communication, follow through and professionalism for our big day. Best decision was hiring someone new.