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Bridesmaid Dresses, Wedding Dresses
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Sueno Bridal-Boutique Reviews
3 out of 5.0
Reviewed On 6/29/2023 by Kristen C
I went to Sueno about 8 months in advance of our wedding to alter my mom's wedding dress. I figured this would be plenty of time to make alterations. We would always schedule appointments in advance to try on the dress following the agreed upon...
Unfortunately, every time I went to an appointment, no alterations were made to the dress. I was constantly promised that the alterations would be made "next time". I went to several more appointments and the same thing continued to happen, nothing was done and more promises to have it done for next time. At about 1.5 months before our wedding, I went to an appointment and was told I had to "look for my dress in the back of the store because it could not be found". After searching through the back of the store, I found the dress and once again, no alterations had been made. After leaving defeated and with more promises that the dress would be ready in time, I spoke to my mom and decided to call Sueno one day later to take the dress back and no longer wear it for the wedding. After leaving several messages, I finally got through to the store and let them know I was taking the dress back and no longer needed alterations. When it was time to pick up the dress, the dress was completely destroyed and cut up. We are not sure why this happened when nothing had been done for 8 months and I had just called a day after my appointment to say that no work was needed. In addition to destroying the dress, we were also told that we needed to pay for "all of the work done". Overall, this was a complete disaster and I do not recommend anyone to go to this place for any alterations, especially a wedding dress.
Reviewed On 7/30/2020 by Kimberly S
Marsha is incredible and extremely talented! Sueno was recommended to me through a friend and I could not have been happier with the work. Marsha altered my wedding dress and her work is incredible. The dress was fitted perfectly to me and the ...
bustle she made complimented it so nicely. My mother also took her dress here and was extremely happy with how it fit. At each appointment, she explained exactly what she was doing and was with us every step of the way! I would highly recommend Sueno and will be going back for any future alterations!