Swoon had some very beautiful vintage items that I just had to rent for our wedding to complete our vision! Pam and Rachel were very kind and helpful, however the process of actually coordinating everything was a bit confusing and did leave som...ething to be desired. It appeared as if you could "add" rental items to your cart from their website and check-out through the website but unfortunately it was more of a back-and forth process through emails, of us adding and removing items to rent, checking on availability and constantly re-calculating our total invoice. Although their rental items were reasonably priced, make sure you're prepared to pay for delivery & pick-up fees. I think they will also allow you to pay an additional fee for setting-up some items but we opted not to - fortunately, our day of coordinator was able to set up the items where we wanted, but Swoon was only willing to drop off the rental items at our venue for the services we paid them for. Additionally, they required our day of coordinator to gather their rental items in a central location for them to pick-up at the end of the night. Overall, we were pleased with the vintage decor Swoon provided and the pieces we rented but just want future couples to be aware they operate mainly as a rental company and do not provide any set-up (except for maybe an additional charge) and they do charge additional for delivery and require a (refundable) security deposit should anything be damaged during your event. Thanks again to Rachel & Pam for sharing their beautiful collection of vintage items.