Taylor Rental Petoskey

acked, and I had to get a different debit card. They said the only way to refund my purchase was to either put it on the same card or drive there to get it. I am not driving 3.5 hours to receive my money. What is the difference between driving there for a refund or doing it over the phone. Literally makes zero sense. Of course, Mary did not have an answer to that. The only other option was to wait until the owners come in and that they would call me. Of course, they had no idea when that would be. They did not solve my problem and I feel like everyone at that place could care less about their customers or service, from the moment I inquired about the chocolate fountain, to the moment I requested to refund it. I have worked in customer service for many, many years. I know pretty well how to treat and respect and solve customer issues. I would not recommend this place.

th our venue and accommodate their requests. All of their equipment and linens were top notch and we were extremely happy with everything they provided. What an amazing day only made better by a reliable and helpful rental company!

ould definitely recommend them!

ere when they said they would be!

ng, and then had until Monday to drop off the units. This helped tremendously with our break down and return times. I was incredibly thankful that they allowed me to bring in my centerpieces and table settings and set them up on a mock table that was perfect for our wedding set up. This allowed me to envision the set up before the wedding day. They offer reasonable pricing, and have great hours.