I delayed writing this review for a while but the one thing that helped me the most in wedding planning was reading reviews so here it is: I wish I could've had the same experience as other brides who left raving reviews but unfortunately I did...n't. Let me first start off by saying that judging by pictures and the other reviews, THCE does beautiful work planning weddings, and I chose them because they were on my venue's preferred vendors list. However, I was very disappointed in the weeks and days leading up to my wedding. Booking month-of services was my first mistake and I wouldn't recommend it for any bride, regardless of the company. Besides coordinating a timeline with vendors, there really isn't much left to do because all of the big things should already be taken care of at that point. Day-of coordination services would've been better. I mainly communicated with the owner, Alisha, who was very friendly and prompt most of the time, however the responsiveness to my questions and emails eventually dwindled. I later found out that she was planning her own wedding (which was the same month as mine) so that was likely the reason for the lack of communication. I felt tossed around between coordinators. I was first told Alisha would be helping me, then it was someone named Caitlyn. Two weeks before the wedding, someone named Ellen emailed me saying she'd be helping me on the big day and finally,10 days before my wedding I got an email from Karen asking me if Ellen had contacted me (she had not). I made it clear I was not happy with the service I'd received, they were very apologetic and finally things got moving. Alisha did try to compensate by using some of their inventory for extra decor and other things which were appreciated. She was very helpful in picking up items the days prior to the wedding and getting everything situated and looking great for guests' arrival at the venue. She was also a life saver when it came to a big venue issue that came up a few days before the wedding. I was a crying mess (looking back, everything would've been fine) but she pulled some strings and was able to make me happy and the venue owner happy on the big day. Some of my guests even mentioned that they could tell she was helpful for various things throughout the night. Overall, my experience with THCE wasn't great but my wedding day went smoothly and I appreciated the work that was put in to make everything come together.