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The Ballantyne

4.9
(97)
best-of-weddings

10000 Ballantyne Commons Pkwy, Charlotte, NC

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About This Vendor

Picturesque Venues & Resort Amenities

The Ballantyne, a Luxury Collection Hotel, Charlotte offers the perfect combination of inspiring wedding reception and ceremony venues and scenic grounds. The Ballantyne offers a stunning setting for an unforgettable wedding in Charlotte, North Carolina. Explore gorgeous wedding and photography spaces, impressive surroundings and resort amenities designed to complement your wedding celebrations. Couples enjoy picturesque grounds, elegant ballrooms, unique outdoor wedding ceremony and wedding reception spaces, exceptional event cuisine and the conveniences of overnight accommodation selections, on-site spa, golf, dining, hospitality and rehearsal dinner venues as well as shopping and dining offerings within the Ballantyne community. This Ballantyne provides a stunning setting for an unforgettable wedding, offering picturesque grounds, a grand staircase and several unique spaces that will enhance your event. The Ballantyne Ballroom is a 6,230 square foot space that can fit up to 500 people for a reception, while the Atrium is an open-air space that can be used for a private rehearsal dinner or modern reception. The Rose Garden is an enchanting ceremony or outdoor reception space. The Fairway Ballroom and Carolina Room can accommodate up to 200. The hotel also has a selection of indoor and outdoor ceremony spaces as well as a Carolina Balcony which can be used for a cocktail hour. The Union and the Overlook can seat up to 120 people for a ceremony, while York and Morrison are better suited for small ceremonies of 20-60 people. Their Terrace is an outdoor ceremony space that has beautiful views and can seat up to 100 guests. The Lodge at Ballantyne, located adjacent to The Ballantyne is a 40,000 square foot venue for groups including indoor and outdoor spaces and 35 guest rooms. The Ballantyne offers full wedding coordination, ensuring the planning and execution of your event are flawless. The meeting & event manager will recommend professional vendors from their preferred vendor list and will detail all the specifics of your celebration. Enjoy an optional day-of coordinator that will be present during your entire wedding day, coordinating all the logistics and handling any requests you may have. They also have an extensive inventory of state-of-the-art audiovisual equipment, such as sound, lighting and projection. The Ballantyne is recognized for offering delicious cuisine and impressive presentations that will wow your guests. South Asian weddings are an ideal fit for the Ballantyne due to its abundant event space options. Talented pastry chefs can create a collection of elegant desserts. Enjoy modern luxury with elegant hotel rooms featuring marble baths that are the ideal balance of luxury and comfort. Select from 244 guest rooms including spacious suites at The Ballantyne, The Lodge and The Cottage. The Ballantyne is located in south Charlotte, with many conveniences within walking distance.

Amenities + Details

Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Guest Capacity
300+
Settings
Backyard, Ballroom, Garden, Hotel, Park, Tented
Venue Service Offerings
Bar & Drinks, Cakes & Desserts, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Rentals & Equipment, Service Staff
Awards and Affiliations
Hall of Fame2021 Best of Weddings Winner2020 Best of Weddings Winner2019 Best of Weddings Winner2018 Best of Weddings Winner2016 Best of Weddings Winner2015 Best of Weddings Winner2014 Best of Weddings Winner2013 Best of Weddings Winner

The Ballantyne Reviews

Share your thoughts with other couples
Reviewed On 2/16/2021 by Nicole K
Wedding planning throughout 2020 was quite the task. Adjustment after adjustment, tweaks to capacity and the uncertainty of the weekend in general were just a few of the hurdles. Every step of the way was made easier with the wonderful help of...
Hannah M. and her staff at the Ballantyne Hotel. From our very first conversation, pre-pandemic, through all of the uncertainty that ensued; my husband and I felt like we had a true partner in Hannah. When the pandemic hit, she and her team at the Ballantyne were more than accommodating from contractual commitments to last minute adjustments based on state mandates. They made the entire planning process seamless and made sure to touch every detail to make our weekend even more special than we thought it could be. When the weekend came, the level of service and excellence was yet again exceeded. We always knew the Ballantyne was a special place to get married just because of the mystique of the hotel; but it was truly the staff that set the experience apart from any other location. Hannah and her team made sure that we had everything we needed for ourselves and our guests and they made sure that we felt special. I cannot tell you how many congratulations we received throughout the weekend; but we felt truly special and we are very grateful to the entire staff of the Ballantyne Hotel. When planning your wedding or next event, I strongly encourage you to consider the Ballantyne Hotel, Hannah and her staff will surely exceed your expectations!
Reviewed On 2/25/2020 by Leah D
The Ballantyne Hotel was an absolutely perfect choice for my wedding! We had a small intimate event and my guests were so impressed by the food, service, and the amazing food! We could not have made a better decision! Would highly recommend the...
venue and Rebecca Goldberg was so organized and helpful with coordinating the entire event! We would certainly choose this venue for any special occasion we have in the future, it was truly a perfect day!
Reviewed On 2/03/2020 by Ann Elise L
The Ballantyne was the perfect venue for us to get married! The process from the beginning with Dee, to the execution of the day with Hannah was remarkable. Not only is the Ballantyne hotel an extremely gorgeous venue, Hannah and her team we ve...
ry adaptive and responsive to all questions and concerns had by myself, my mom and husband. The day of could not have gone better thanks to the Ballantyne organization and event coordination staff! We received countless compliments on the food, venue, accommodations and flow of the day. We owe a lot of this credit to the Ballantyne. We held both the ceremony and reception in the ballroom with cocktail hour down stairs. Most guests stayed at the lodge which I highly recommend if a large portion of your guests are from out of state. The lodge is the perfect site for an after party or even your wedding! All around couldn't have imagined a better venue, food and experience!
Reviewed On 1/09/2020 by Katya H
We had an amazing experience holding our reception at Ballantyne Hotel! We started out with planning to have it at the City Club but the staff there wasn’t very responsive. After they ghosted several of our communications we started looking aro...
und again and reached out to Ballantyne Hotel. Staff at Ballantyne Hotel was always welcoming our communication and feedback, they went out of their way to meet after work hours, they listened to our ideas and helped us plan a perfect reception. A lot of our guests told us that our reception dinner was one of the best dinners they have ever had. And others pointed out that it was one of the best weekends they have had given the pools and the bars etc. available to people staying at the hotel.
Reviewed On 1/06/2020 by Carrie Y
I am writing this review as the mother of the bride. My daughter was married this past weekend, and we held the wedding reception at The Ballantyne. From the moment we met with Dee, we knew The Ballantyne was the “perfect” spot for the recepti...
on. Dee was awesome in explaining everything we needed to know to make this decision. She was great to work with and we are nothing less than delighted! Hannah, the event coordinator, was extraordinary as well! She made EVERYTHING so easy for us, and was always helpful, courteous, and professional! Hannah took care of every little detail regarding the reception, and always was immediately available to address any questions we had with the perfect solutions!The staff at the resort was also exceptional! The reception was spectacular! The food was delicious! The set up was wonderful! There is nothing we would change!! We are all still on cloud nine!!!
Reviewed On 11/11/2019 by Kristina J
The Ballantyne Hotel was the perfect venue for our wedding. We thoroughly enjoyed how easy they made the whole process and we had an amazing time. What we enjoyed the most was that guests were able to stay on site which made the whole weekend s...
o much fun! All our family and friends were staying in the same resort which made the weekend that much more exciting. All the food was delicious and portion sizes were perfect. Our guests were full of compliments over the cocktail hour and dinner selections! The staff working our wedding were also fantastic, they did an excellent job in ensuring all guests received the proper dinner entrée and were very courteous! If we were to do it all over again, we would still choose Ballantyne for our wedding ceremony and reception! It was an incredible weekend!
Reviewed On 11/09/2019 by Hillary S
From the moment we booked our wedding reception at The Ballantyne, Dee, Natalia and Hannah did everything they could to make our wedding the smoothest planning process and best day of our lives. While there were staff changes throughout the y...
ear, their commitment to us never changed as each person took care of us so well and we never felt like we weren’t a priority. Each person provided so much support and logistically accommodated every need and request. We couldn’t have asked for a kinder person than Hannah as we worked with her to pull the final details together in the last few months leading up to our wedding. Her attention to detail and assistance during the crazy last few days of planning left us at ease and so much confidence that our reception would be flawless – which it was! Lastly, her responsiveness to every question and request that we had during our planning was on another level. Along with the staff, the food at The Ballantyne is something our guests are still talking about months after our wedding. We can’t thank The Ballantyne and their staff enough for providing us with such an amazing wedding day and pleasant planning experience.
Response from the Vendor on 11/11/2019
Thank you so much for your kind words, Hillary. The pleasure was all ours! Thank you for trusting us with such a special occasion. We hope you'll return to celebrate anniversaries with us!
Reviewed On 10/15/2019 by Julie S
I decided to have my wedding at The Lodge at Ballantyne. I could not have asked for a more perfect experience! I wanted a weekend retreat that felt personal and intimate, and that is exactly what I got. Our party had the whole Lodge from Friday...
evening to Sunday morning, which allowed me to slow down and take in the whole experience. The food was beyond incredible and the staff was extremely helpful and friendly. We booked Hannah as our day-of-coordinator and it was the best decision ever. She is extremely friendly, prompt in her responses, anticipated all of our needs, and was extremely detail oriented. I did not have to worry about a single thing on my wedding day. I could not be more grateful for the Ballantyne and it's staff. I strongly recommend this venue (and Hannah) to anyone and everyone!
Reviewed On 9/22/2019 by Emily S
We had our wedding at the Ballantyne Hotel in late July 2019. Selecting the Ballantyne for our ceremony and reception location was the best decision! I had a very specific vision for an elegant, timeless, classic wedding and that is exactly wha...
t we got! We had the pleasure of working with Natalia Litardo throughout the entire process and we were extremely impressed with her attention to detail, helpful input, and accommodating nature. She truly aimed to please us and our guests and we were so grateful for her. Every aspect of the planning process and the wedding day was memorable and pleasant. The scenery and the new renovations at the hotel were fantastic. The food (and food tasting!) was delicious. The service was second to none. Our guests still express their positive opinions about every aspect. I could go on and on. We had an amazing experience and highly recommend The Ballantyne for weddings!
Reviewed On 9/06/2019 by Ellen S
We held our daughters wedding ceremony and reception at the Ballantyne at the end of July. It was an AMAZING day! We were very lucky to have Natalia Litardo work with us throughout the year of planning, and she was an incredible Day of Coordina...
tor! She was so hands on and involved, we could not have asked her for more. Natalia was always quick to respond to my e-mails and make time for face to face meetings when needed. She coordinated everyone's schedule (the families, bridal party, all the vendors) and the day flowed perfectly. Natalia's positivity and professionalism carried all the way through our event and has continued in the follow up process. She knew my daughter had a very specific vision for her day, and Natalia and her team helped us achieve that, we are very grateful. It was a wonderful day for my daughter and new son-in-law. Our guests have shared over and over how much they enjoyed the wedding. We highly recommend the Ballantyne Hotel, Natalia, her team and the hotel staff, it was a great experience.
Reviewed On 8/08/2019 by Kerry S
We recently had my daughter’s wedding at the Ballantyne Hotel and rarely write reviews but were so pleased we had to share our experience. We originally contracted with Emily Brandewie who was completely fantastic and so helpful no matter the r...
equest or ridiculous amount of questions we had for her. Even more impressive was that she stayed engaged throughout the entire process to ensure our satisfaction jumping in to help with any of our requests! We were assigned to Natalia Litardo as the wedding coordinator who created an AMAZING experience which led to my daughter having the wedding of her dreams. Her suggestions for add ons, set up and flow, timing, etc. were all flawless. Her attitude was amazing and so customer service oriented. She navigated everything from last minute weather changes to food allergies with such grace while always putting my daughter’s vision and satisfaction as a priority. She is an absolute pro and it shows! The wedding was held in the beautiful light filled atrium. It was a Sunday tearoom themed brunch and could not have been more beautiful! Noel was the catering captain and he and his team were also phenomenal!! The level of service and excellence we experienced was second to none! If you want a truly elegant wedding this is your venue!! They have price, theme, and site options for everyone!! I would highly recommend asking for Emily and Natalia!! Our guests are still raving about the wedding!!
Reviewed On 6/07/2019 by Heddy N
We chose the Ballantyne for our wedding & were extremely satisfied.Both Dee & Natalia were wonderful to work with; professional, attentive, organized & great listeners. We used the carolina ballroom & the wrap around balcony & were very impres...
sed with the staff and the food. Our photographers were overwhelmed with all the gorgeous back drops to chose from for the pictures. Natalia ran the event with utmost efficiency & kept everyone on track while maintaining a smile & a positive attitude. She didn’t hesitate rolling up her sleeves to help me take some of the decor down & flowers back to our suite once we were done. I had several special requests & girlfriends assigned to tasks who -as well as our vendors - were extremley impressed with Our awesome wedding coordinator Natalia. Both Dee & Natalia put their final touch to our special day as we came back to a romantically decorated suite with rose petals, champagne and chocolate covered strawberries. Thank you Ballantyne team for an excellent wedding celebration!
Response from the Vendor on 06/11/2019
The pleasure was all ours! Thank you for trusting us with such a special day. We hope you'll return to celebrate your future anniversaries!
Reviewed On 5/31/2019 by SCOTT M
We recently hosted our family & friends for my son's wedding at the Ballantyne Resort. The wedding took place in Rock Hill, SC which is about 20 minutes south of Ballantyne. Our guests enjoyed the beautiful surroundings, wonderful service, gol...
f, spa and dinning during the weekend at the Ballantyne Resort. Emily Brandewie, our Catering Sales Manager was a joy to work with from the very beginning - always responsive and extremely helpful in getting our family rooms and hospitality suite all set up. I would recommend 100% the Ballantyne Team to make your wedding a dream come true.
Response from the Vendor on 06/11/2019
Thank you so much so these kind words. We appreciate you trusting us with such a special weekend. We will ensure Emily sees these wonderful comments as well. Thank you!
Reviewed On 3/06/2019 by Nicole M
The Ballantyne Lodge was the best decision we made for our wedding weekend ceremony/reception. Natalia worked with us all the way from Japan. She was very professional and patient. The food and amenities were spot on. We recommend the Ballanty...
ne for any couple that wants modern and elegance for their ceremony.
Response from the Vendor on 03/08/2019
Thank you so much for the kind words and for trusting us with a most important weekend. We hope you'll return to celebrate your anniversaries!
Reviewed On 1/05/2019 by Gina P
My husband and I had our reception at The Ballantyne in November 2018. Our initial experience when we booked our wedding with the venue was positive, however about 4 months into planning we were told that our assigned wedding coordinator was le...
aving the venue and we would be receiving a new coordinator once a replacement was found. We heard absolutely nothing for 2 months when we decided to reach out again. Turned out the replacement had started (over a month before) and just never bothered to reach out to us. We scheduled our first meeting… none of the information for all of our vendors, coordinator services, linen selection, timeline, etc. that had been already covered with our first coordinator had been passed on. The new coordinator didn’t even take the time to read our contract prior to our first meeting. We literally had to start from scratch. We spent the next 5 months right up to our wedding going back and forth with almost every single communication in person and in writing being full of incorrect or outright wrong information that we repeatedly reviewed with her. The number of issues we had as a result of her lack of attention to detail, inexperience, and unfamiliarity with the venue was ridiculous. The absolute worst being the throwing out of my bouquet wrapped in pieces of my mother’s wedding dress. After our wedding we provided feedback to our coordinator and our booking agent, detailing all of the concerns we had around our experience. Our booking agent was authorized by a manager, Raj Radke, to offer us a one-night stay and spa treatment to be used in the next year as a resolution to our experience. We had no desire to return to a place that treated us so poorly and turned down the offer. The coordinator also offered to reimburse us the coordinator fee, however almost 2 weeks after the wedding it was discovered that she had not correctly completed our billing spreadsheet. Despite the fact that the coordinator had confirmed in writing that we had paid our bill in full prior to the wedding, they now claimed we had an unpaid balance. Instead of reimbursing us the full fee, they applied the “reimbursement” to her mistake. Raj, the manager was CCed on all of the communications around our concerns with the service we received and never took the time to speak with us, respond, or apologize once. This may have been a venue that provided great service at one time, but our experience was one of disappointment, frustration and incompetence. I would not recommend that anyone entrust their special day to this venue after the experience we have had with their current staff.
Reviewed On 12/07/2018 by Ann I
The Ballantyne Hotel is obviously a beautiful location, but what really makes this the perfect event venue is the staff. From booking to planning to the day-of staff, we were beyond impressed by how warm, welcoming the staff there handled our w...
edding planning process. We worked with Emily in sales and Rebecca in events and have nothing but high praise for both of them! They were such a dream to work with and ensured our 250 person event ran smoothly. They're so good at making sure everything has been thought out logistically and really work with you to make your creative ideas come to life. Being a food blogger, I was especially excited to get the chance to create a custom food menu with the culinary team. Our guests were excited and delighted by our wedding menu :) I would HIGHLY recommend The Ballantyne Hotel for your wedding or event!
Reviewed On 12/02/2018 by Abby J
We can not say enough about Emily and the rest of the staff at the Ballantyne Hotel. The hotel room we stayed in on our wedding night was absolutely amazing and the service was even better. Emily was always so responsive and helpful during our ...
planning stages. We also had family stay at the hotel and they all had nothing but positive things to stay. An absolute great experience and a weekend we will never forget!
Response from the Vendor on 12/03/2018
Abby, thank you so much for your positive feedback! We appreciate you trusting us with such a special occasion and hope you'll return to celebrate anniversaries for many years to come.
Reviewed On 11/13/2018 by Demi M
OMG, my husband and I stayed at the Ballantyne and so did our guests for our wedding weekend! It was INCREDIBLE and seriously one of the best decisions for our wedding day! We had rose petals, a bottle of champagne, chocolate covered strawberri...
es, candles, and romantic music waiting for us when we got back! The best way to end our wedding night and wake up the next morning :) 10/10 would recommend them for your wedding and wedding night needs!!
Response from the Vendor on 12/03/2018
Demi, thank you so much for celebrating at The Ballantyne. We are thrilled that our little surprises helped create a lifelong memory. Do come back to celebrate!
Reviewed On 11/02/2018 by Yanique L
The professionalism and expertise of the event planning and catering staff of The Ballantyne is superb. Expect the best support, flexibility, resources as well as all the fine details to suit your desires for your event. You will experience fir...
st class service at this fine resort.
Reviewed On 10/30/2018 by Talia G
From start to finish it was a joy working with Emily and Alison, Billy and Dee... Every Detail, every crazy idea we had... was not only done, but executed perfectly and with multiple smiles and humor. We rented out the Lodge for our guest. All...
35 rooms were booked, and an additional 30 rooms were booked at the main hotel. Even though we had the wedding at another venue, the Hotel was amazing to our guests.... Thank you for being instrumental in a weekend of pure joy and happiness...
Reviewed On 10/11/2018 by Khristen Boyette D
What could I say to really provide a lasting impact on anyone who reads this? If you are considering the Ballantyne- look NO further. Dee and Allison are the upper echelon of those in their profession, and the southern charm that comes with the...
Ballantyne is unbeatable. My guests were amazed with the Ballantyne’s top notch organization, the impeccable food and the beautiful ambiance. I couldn’t have asked for more from the Ballantyne (except for maybe more of their amazing food). I cannot wait for my husband and I to go back and just take it all in! You will not be disappointed with the Ballantyne!
Response from the Vendor on 10/12/2018
And WE cannot wait to see you again, Khristen! Thank you for these kind words and for allowing us to partner in your celebration. We hope you'll come back for your anniversaries!
Reviewed On 10/10/2018 by Haley W
For my wedding weekend I wanted to stay somewhere I knew would take care of me, my wedding party, and my husband! However, The Ballantyne went above and beyond! Emily (Director of Catering) had cookies and Pierre delivered when I checked in. Th...
en the day of the wedding they had the room fully decorated with roses, candles, chilled champagne and chocolate covered strawberries. Emily and The Ballantyne helped to make my weekend one to remember. The attention to detail and service was worth every penny!
Response from the Vendor on 10/12/2018
Thank you! We hope you'll come back to celebrate your anniversaries!
Reviewed On 9/22/2018 by Heather H
We would give more than 5 stars to The Ballantyne Hotel if we were able to! Natalia Litardo and her team stopped at nothing to make sure Pete and I had the most incredible day of our lives despite hurricane Florence! Natalia went above and beyo...
nd to help guide us through the entire planning process and through the day of with both the highest professionalism, patience, kindness, and finesse. The staff members were very attentive to all our needs as well as the needs of our guests. Our outdoor ceremony and cocktail hour were moved inside due to hurricane Florence. The last-minute change was executed beautifully. The ballroom was beautiful, and the wait staff were VERY attentive throughout the ceremony, cocktail hour, and reception. If you’re looking for a wedding venue that will minimize your total vendors and that will help make wedding planning A LOT LESS stressful then you should consider The Ballantyne Hotel.
Response from the Vendor on 10/12/2018
Thank you so much for these kind words. We are so grateful to have been able to help despite the hurricane!
Reviewed On 7/10/2018 by Miranda C
Booking The Ballantyne for my wedding venue was one of the best decisions I made while planning my wedding. I booked the largest ballroom for my ceremony and reception. The Ballantyne was so on top of everything and were very flexible when I d...
ecided to not have the ceremony outdoors. They made every step of the process very special for me (the bride). From touring to tastings, it was all done perfectly. When booking with the Ballantyne, they have a venue planner that will work exclusively with you. Allison was the planner who worked with us and she helped make my vision come to life. She was always organized and had everything all together. The day of the wedding, she was there behind the scenes helping run the show and make sure the day went perfectly - which it did. The staff was amazing and went above and beyond. The food was impeccable -- definitely not your average wedding food. We had the tenderloin of beef, chicken and Scottish salmon as meat options on the menu. They were all so good, it was hard for me to choose which one I wanted for my meal and don't get me started about the potato sides (AMAZING). We also had them pass around hors d'oeuvres during cocktail hour, which was great! The bar made two specialty cocktails for us to share with our guests -- one was a more fruity drink, while the other had a whisky twist -- both were delicious. This venue works frequently with a lot of the vendors I chose for my wedding, so they were able to facilitate with drapery, lighting, etc. In addition, the whole atmosphere of The Ballantyne radiates elegance and sophistication. If you are looking for a perfect venue spot, this is the place!
Response from the Vendor on 10/12/2018
And a stunning bride you were! Thank you so much for allowing us to help with your celebration!
Reviewed On 5/25/2018 by Giovanna Q
Our wedding reception at the Ballantyne Hotel was absolutely perfect! We were initially wowed with the beauty and elegance of the Hotel on our first tour and other vendors simply could not compare. We lived out of state and Dee and Alison were ...
incredibly helpful and easy to work with throughout the entire process with very positive attitudes. They were very attentive to detail, responsive, and provided excellent suggestions all along the way. Since we did most of our planning from out of state, working with the Ballantyne Hotel simplified our planning process since they offer almost everything in house. Many of our family friends were travelling from out of town and everyone was so impressed with the rooms, food, and overall service at the Hotel. We couldn't have been more blown away with how beautiful everything looked at our reception and the food was excellent. The team was very accommodating with all of our requests and visions for the cocktail hour, dinner, and dancing. Our guests are still raving over how beautiful everything looked. We couldn't have picked a better venue for our reception and I can't recommend Dee and Alison enough. An incredible venue and an incredible team made our day absolutely perfect.
Response from the Vendor on 05/29/2018
Thank you so much for your kind words! The pleasure was all ours. Thank you!
Reviewed On 5/24/2018 by Joy G
My experience with the Ballantyne hotel was excellent! Allison Meyer was my wedding coordinator. She was very friendly, professional and so easy to work with, always available for my questions. She is very good at what she does and her expertis...
e made the planning process, as well as our wedding day, go very smoothly. I really enjoyed working with this venue, and would highly recommend them!
Reviewed On 5/21/2018 by Ben Q
Our daughter Giovanna and her Husband Drew were married in Charlotte last weekend and we held a reception for 200 people at the Ballantyne. It was spectacular! Our guests, many from out of town, raved about the hotel its services and over the t...
op helpful and friendly staff. The ballroom was set up beautifully and the food was perfect! cocktail hour was a tremendous event and the wait staff were very attentive. We shopped several venues that appeared to be less expensive, but after all the "add-ons" at the other places, The Ballantyne's packages were the best value. I would definitely do it over again in the same way. The hotel and grounds are truly spectacular, and many of our guests said it was the best wedding they have ever been to and the most beautiful hotel they had ever stayed at. Dee Wood and Allison Meyer put the whole thing together, covered every detail, and executed every action plan!
Response from the Vendor on 05/21/2018
Thank you so much for your kind words! We are so grateful to have been a part of Giovanna and Drew's special weekend. The pleasure was all ours!
Reviewed On 4/19/2018 by Alicia N
My wedding was here in April 2018. We were thrilled with the experience! The professionalism was exceptional. Allison, our coordinator at the Ballantyne, worked tirelessly to make sure everything went smoothly. Highly recommend.
Reviewed On 4/06/2018 by Amy F
The Ballantyne Resort is simply beautiful and the staff, wonderful! Our guests stayed there the night of our wedding and everyone raved about their rooms and staff! Our honeymoon suite and view were amazing! They thought of every little deta...
il to make our stay just above the rest!
Reviewed On 3/17/2018 by Lin Z
We had our wedding at the Lodge. Very beautiful space. Great food. We had great time.
Reviewed On 1/15/2018 by Caroline D
The Ballantyne Hotel made dreams come true!! When we first began our wedding venue search we were in contact with Dee Woods. She showed us all around the hotel and the Lodge. She sat with us and went through all the possible options not once bu...
t twice. She was excellent! Once we set the date we were passed on the Allison Meyer! She went above and beyond from start to finish. She sat down with us in the beginning and helped us figure out all the various things we needed to plan (most of it had nothing to do with the venue-planners, flowers, hair/make-up, band, etc)! Once we got our vendors lined up she met with us to go over linens, set-up of the ballroom, and the food tasting. Her knowledge and experience helped give great opinions and advice on what had worked well in the past and what wasn't such a great idea. Several weeks prior to the wedding we had a meeting and she literally went through every aspect of the wedding from the beginning of the wedding day through the end of the wedding. No question was left unanswered! She worked with our wedding planner to make sure each detail was planned and carried out just how we had discussed. Allison was always quick to respond to email and very patient when I had a busy work schedule. Allison is amazing!! The venue itself is stunning. The service from anyone we encountered was nothing short of wonderful!! The food was fantastic! We had so many compliments of how great everything tasted and how well everything was coordinated! We had a large part of wedding guest come in from out of town so it was great that all the events were in and around the hotel. There is also a lot surrounding the hotel to keep out of town guest entertained!The Ballantyne Hotel was everything I could have dreamed of for a wedding! I wouldn't have changed a thing about the whole weekend! If you are thinking about getting married at The Ballantyne Hotel DO IT! You will not be disappointed!
Reviewed On 12/05/2017 by Rhonda W
I am still in awe of the incredible service my family and I received from Dee Wood, Ashley Faulkenberry and the entire staff at The Ballantyne Hotel!! My wedding was beyond exceptional! No question went unanswered, no concern went unaddressed...
and no request was unmet!!! From the delicious menu to our stay, anything we requested, Ashley made sure we got it!! Ashley even fixed my wedding dress bustle before the reception!!! There is no better venue than The Ballantyne Hotel! The food was phenomenal and prepared to perfection and our honeymoon suite was decorated with roses and included wine, chocolate covered strawberries and the sweetest, congratulatory note! It was truly a dream come true!!
Reviewed On 11/02/2017 by Melody W
I cannot speak highly enough about Allison and the Ballentyne Crew. Allison and Billy worked tirelessly to ensure all of our needs were met. As hectic as those few days were, someone was always within an arms reach to answer any questions in ad...
dition to ensuring that my guest and I were happy at all times. My Ballentyne wedding was beyond all of my expectations and I truly believe that I have Allison and Billy's due diligence to thank for that. Thank you Ballentyne and most of all Thank You Allison and Billy!!!
Reviewed On 10/28/2017 by Rhonda Y
We have been going toThe Ballantyne for years! We have had many events here, business meetings, wedding breakfast, bridal shower and wedding! The service can’t be beat, the staff go above and beyond so every detail is seen to with perfection!...
I would highly recommend The Ballantyne Hotel, and it’s entire staff for any occasion! You don’t want to trust such important events to just any place, The Ballantyne Hotel is the place and people you want in charge of your event!
Reviewed On 10/26/2017 by Sean D
My husband and I just had our wedding here this past weekend and it was fantastic and truly a once in a life time experience. We were concerned in finding a venue that was willing to host a same sex marriage. But the Ballantyne staff embr...
aced us and welcomed us. Dee Woods was our first point of contact and she was very helpful in answering our questions and showing us around the property. Once we decided on the Ballantyne and the contract was signed we meet with Allison Meyer who ended up being our Wedding Coordinator and Planner. She did a incredible job from start to finish, The menu for our wedding had come from other venue we were considering but did not choose and when we met with Allison we asked if she could use the menu that we had already selected. She did and with the help of the Chef they replicated it for our wedding with a few tweaks and our guest raved about our food all night. Allison was attentive and responsive to all our questions and concerns and was available by phone or email to answer questions. I would say without her I am not sure how well our wedding would have turned out. From the time we checked into the Ballantyne for our wedding until we checked the hotel staff was very attentive to all of our needs including our guests. When we need the van to shuttle us to an area restaurant or for pick up they were prompt. We also had a Spa treatment the day of our wedding and it was a great experience. The Spa staff was friendly and attentive to our needs and made our wedding day more relaxing and enjoyable for us. I would highly recommend the Ballantyne for anyone's wedding.
Reviewed On 10/17/2017 by Bridget P
As the mother of the bride, I wanted my daughter’s wedding day to be everything she envisioned. The event planning team at The Ballantyne Hotel - Dee, Allison & Ashley - accomplished this and more. They truly went above and beyond! The attent...
ion to detail was meticulous, which resulted in a beautiful and elegant event. I would also like to give accolades to the pastry chef. The wedding cake was gorgeous and made to the exact details my daughter and son-in-law expressed. Everything from the food, ambience, décor and staff was exceptional. Personally, I loved being shown all the event spaces around the hotel as there were plenty of options to choose from. We had a small group so we chose an outdoor area with a view of the golf course and beautiful landscaped grounds. The wedding dinner was so beautifully executed that Carolina Bride Magazine picked it up for their July issue. Wow! Thank you to Dee and her team for all you did to make this day so special!
Reviewed On 10/16/2017 by Leslee A
We were able to give our daughter and son-in-law their dream wedding with the help of the wonderful people at The Ballantyne Hotel. The experience was nothing short of perfect from our first introductory meeting to the last dance at the recept...
ion. Every person from the hotel who helped us in planning and preparing the wedding day went above and beyond! In addition, the hotel grounds are absolutely stunning...making it a great weekend getaway for out of town guests. We would recommend The Ballantyne Hotel 100%!!!
Reviewed On 10/16/2017 by Brooke B
We had our wedding at the Ballantyne Hotel in June 2017 and it was such a wonderful day! Every detail was planned and handled with care. We hired Allison Meyer as our Day-Of Coordinator and she was amazing. Allison met with us throughout the ye...
ar planning our special weekend and accomodating every last detail, from lodging for guests, creating our timelines, communicating with vendors, and everything in between. Any time we reached out we heard back from her very quickly helping us with anything that we needed. She helped guide us through choosing the best vendors in the area and working with each of them to make our day spectacular and perfect for us. We love how we were able to create such a personalized wedding experience to represent us and have a great party for our guests. Allison made sure that every single detail was perfect! Allison and the Ballantyne were so accomodating in dealing with the weather and moving our ceremony space accordingly, quickly and efficiently. All of the staff throughout the hotel (concierge, reception, bartenders, restaurant staff, golf, etc) are clearly well trained in luxury customer service working diligently to meet all of our needs and our guests needs, as well. The spaces throughout the hotel are just gorgeous and the hotel itself offers so many options to guests that there's something for everyone. The spa, the pool, the golf course, the restaurants, etc were all spectacular! It is also centrally located in Ballantyne with easy access to many local restaurants and stores, etc. We used the hotel shuttle to go to the nearby Starbucks and it was so easy! Everyone continues to rave about the food and drinks at our reception - we have never been disappointed by the Ballantyne food! Everything is so delicious and it's clear that care is taken in making each meal and drink there. We would do it all over again at the Ballantyne Hotel with Allison Meyer if we could! Maybe a vow renewal in the future ;-)
Reviewed On 10/16/2017 by Ali O
What a perfect wedding day I had! The Ballantyne Hotel made my small intimate wedding of 21 people the day of my dreams! Every single detail from planning the wedding with Dee to working with Allison to make sure our day was everything we wante...
d and more. The staff went way above and beyond what I asked for. I never wanted a big wedding and I wanted the day to be about family and becoming husband and wife and i got everything I wanted and more! Thank you for giving us the wedding I always wanted!
Reviewed On 10/12/2017 by Lauren R
I needed a wedding venue quick, b/c my fiancé and I decided not to have a long engagement, so we decided on the Ballantyne Lodge to host our wedding early in May 2017. We were officially engaged on Memorial Day 2017, and we married September 2...
, 2017 at our church in the Ballantyne area of Charlotte. We were looking for a reception dinner venue close by. We found it easily at The Lodge at Ballantyne. Emily Brandewie made a great sales pitch, was upfront, and helped us decide on what would work best for our vision. Intimate, elegant, romantic post wedding dinner to relax with close friends and family and eat very good food. This was the perfect venue for a warm, comfortable, rustic, romantic dinner. The food was truly wonderful. We chose the shrimp and grits martinis and NY Strip and other wonderful salads/sides- all delicious! We had between 75-80 guests, and it was beautiful! Allison Meyer was our day of coordinator and she was excellent-even pinned on the men's corsages at the Lodge where they got ready at my request. She also repaired my bustle after my groom stepped on it during pictures on the grounds of the Lodge. She helped me choose the perfect linens. The hospitality suite the bridesmaids and I used to get ready at the Hotel was so perfect size and amenity wise. The complimentary King Balcony suite for our wedding night was romantically prepared for us with beautiful pink rose petals in a heart shape on our bed and petals all over the floor with flicker LED candles. That was the icing on the cake our best day ever!!! We truly had an excellent experience and I highly recommend the Ballantyne Hotel Collection. We look forward to going back for Valentine's Days/Anniversaries etc! :)
Reviewed On 10/01/2017 by Mollie L
We housed our guests at The Ballantyne for our daughter's wedding. Even though we did not host the wedding onsite we were still treated like royalty. There are many details and changes while planning a wedding and Emily handled everything wit...
h a smile. My calls and emails were promptly returned. Emily also introduced us to Lydia in the spa and she took care of our spa day. She even made our lunch reservations! I was so impressed with all the staff. One bellman even took the time to learn all our names and addressed us by them all week! We rented the presidential suite and adjoining room for ourselves and the bride. It was a perfect, spacious space to host our family and get ready on the day of the wedding. I highly recommend staying at The Ballantyne
Reviewed On 9/21/2017 by Jessica W
Our wedding at the Ballantyne Hotel was truly one of the best days of our lives. Everything from the food, drinks, service, ambiance, and setting was outstanding! The staff at the hotel were professional and accommodating. Our day of coordinato...
r, Ashley, was remarkable! She responded to all of my emails quickly and offered helpful insight to create a wonderful wedding. Her organizational skills and attention to detail left me stress free on the day of the wedding as I knew she had everything under control. I would highly recommend The Ballantyne Hotel for your wedding if you want a sophisticated wedding with breathtaking views.
Reviewed On 9/21/2017 by Irene S
It was a very beautiful venue and we and our guests had a great time. We enjoyed all the green and outdoors space, the nice interiors and the good service. Overall, recommended!
Reviewed On 9/04/2017 by Nicole D
I absolutely enjoyed my special day and it's all started with meeting Dee Woods and then Allison Meyer! They were wonderful and made our experience one to remember forever. Everything was professional and simply beautiful. Allison was there eve...
ry step of the way and I am so grateful for her. The hotel is phenomenal and the staff is extremely friendly and helpful. If you want your day to be special I strongly recommend the Ballantyne Hotel!!!!!
Reviewed On 6/23/2017 by Valerie S
We got married in April at the Ballantyne, and could not have picked a better venue! Everything from the warm/ inviting staff, the Spa service, our amazing wedding coordinator (Miss Allison Meyer) was perfect. The hotel and grounds are so beaut...
iful and everyone enjoyed their stay so much. Although on the pricey side, they are absolutely worth every penny. We hope to be back again very soon. I don't think you could find better service anywhere.
Reviewed On 5/04/2017 by Angie S
My daughter had her wedding in January at The Lodge. It was wonderful. The venue had a fireplace, the food was delicious and the staff (thank you, Allison Meyer) was very attentive and extremely helpful. Additionally my sister hosted a brides...
maid's luncheon at The Ballantyne Hotel. It was also perfection. Again, the food was yummy , the venue was lovely and the staff was first rate. If you're looking for perfection for that special day, I would not hesitate to recommend The Ballantyne Hotel and Lodge. My daughter and I were thrilled!
Reviewed On 1/16/2017 by Whitney C
We were married at the Lodge at the Ballantyne Hotel on December 17th. The team at the Ballantyne was outstanding! We had an outdoor wedding on the patio and our reception inside the Timbers room. We had 115 guests and the space was a perfect s...
ize! I can't say enough good things about the team at the Ballantyne and my wedding coordinator, Allison Meyer. All the guests were able to stay in the Lodge (35 guest rooms) and they loved being right in the middle of the action for the whole weekend. I would recommend the Lodge for a cozy winter wedding - it was perfect!
Reviewed On 10/24/2016 by Meghan J
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Reviewed On 9/28/2016 by Vincent B
We held our daughter's wedding at the Ballantyne Resort and housed our guest there also. We started planning 6 months in advance. We met with our event coordinator (Allison Myer) monthly leading up to the big day, than more frequently as needed...
. We held the ceremony rehearsal, the wedding ceremony, cocktail hour and wedding reception at the hotel. We finished off the weekend by providing breakfast for our guest before their departure on Sunday. We couldn't have been happier with the outcome. A truly outstanding wedding supported by professional people who are excellent at their craft. My daughter and our guest are still abuzz. They will be talking about the facilities, guest rooms and wedding for sometime to come. Additionally, unfortunately we had a guest get sick and had to be taken to the hospital during the weekend. The hotel staff, completely handled the situation, including getting him back from the hospital to the hotel that evening. Allowing the wedding to proceed without interruption. Definitely world class customer service. My princess is extremely pleased and so is her dad!
Reviewed On 7/25/2016 by Knottie1469500919
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Reviewed On 2/04/2016 by Knottie1454589137
If there was ever a time to give a 10 on a 5 point scale, this is it. The folks at the Ballantyne Hotel were thoughtful, attentive, creative and had a level of detail that made our day truly amazing. The team brought great ideas to our engage...
ment party / wedding ceremony that allowed us to not only relax but let us focus on each other while everyone didn't have a clue about the change that was planned. From the planning, to the day itself and even the sweet way our room was decorated when we "finally" got upstairs was a treat. The atrium was a fabulous choice from a layout but also the music from our cellist was simply amazing. I could go on and on but hope you get the point. The Ballantyne Hotel was a great choice for us.
Reviewed On 11/10/2015 by Jennifer F
My husband and I were married at The Ballantyne Hotel and Lodge in November 2015. I cannot say enough about how wonderful the hotel and staff were - from the first phone call I made to inquire about the venue, to the sweet details put into our...
wedding night suite. Our wedding planner was Allison Meyer, who was exceptional. She helped us plan along the way and was also our "day-of" coordinator. She executed our event flawlessly, and made sure that my every need and want was taken care of (sometimes before I knew I wanted or needed it)!! The day was perfect in every way, and my only disappointment is that we can't do it again :-). If you are looking for a classy, elegant, and flawless wedding day experience the Ballantyne Hotel is (in my opinion) the absolute best option.
Reviewed On 11/10/2015 by Knottie69608888
This is the perfect venue for a wedding. Our wedding coordinator, Allison, exceeded all our expectations. She and her staff made everything run smoothly and without issues. I'm so very pleased. I donated the flowers to an assisted living facili...
ty, please consider doing the same.
Reviewed On 10/17/2015 by Faith B
We had a wonderful wedding experience at The Ballantyne Hotel. We rented the Ballantyne Ballroom which was a gorgeous room. The Meeting & Events Manager, Allison Meyer was amazing! We hired her as our Day-Of Wedding Coordinator as well. She was...
very helpful in the planning process and made it an easy and fun experience. Her bubbly personality and positivity was refreshing and made her a joy to work with. She is very professional and knowledgeable about the planning process. Through her experience in wedding planning she had some great expert advice and suggestions for us that were very helpful. She has a great attention to detail which contributed in making our day extra special. During the planning we were made to feel special just as we were on our wedding day itself. The rest of the staff at The Ballantyne Hotel was also very professional and accommodating. Our family and friends commented on how delicious all the food was as well as how elegant and professional the details of the venue itself and the service at the hotel was. We appreciate everything they did to carry out the details of our dream wedding and make it come to life. We are extremely happy with our experience there and the service we received. We would highly recommend this venue.
Reviewed On 10/16/2015 by Priscilla Y
As a bride who just got married at Ballantyne this past weekend, I can tell you that the biggest factors for a perfect wedding are: venue and food. Ballantyne is the answer for these two issues. Our ceremony was at the Carolina Room and the rec...
eption was at the Fairway Ballroom. The venue is absolutely gorgeous, right in the middle of a golf course. The food was the best we had seen from shopping around the area. The tasting was amazing. Allison Meyer was our wedding coordinator and she was extremely professional and very well-organized. I didn't have to worry much since I knew everything was in her hands. My guests raved about the food. And as a bride, I can tell you that having a wedding coordinator who listens to you and makes all your ideas come true is the most important factor of that day. I loved Ballantyne!
Reviewed On 9/16/2015 by Stephanie F
My husband and I recently held several wedding events during our wedding weekend at The Ballantyne Hotel & Lodge. We held a golf outing for the grooms party, a spa day and bridesmaid luncheon for the girls, a hospitality suite for out of town g...
uests, several room reservations, the wedding reception and hair/makeup appointments for bridal party and wedding guests. So many of the staff members at Ballantyne went above and beyond to help make our wedding weekend special. In particular, wedding coordinator Allison Meyer, was phenomenal. She was truly a blessing and made our wedding events as seamless as possible. She thought of EVERY detail and anticipated our needs before we even knew they were needs. My now husband and I, along with all of our family and friends, were treated like royalty from start to finish. The spa was such a nice treat and the golf course was beautiful. Our guests thoroughly enjoyed the convenience, service, beauty, luxury and seamless flow of events throughout the weekend at such a spectacular venue. We would recommend The Ballantyne Hotel and Lodge to anyone hosting their wedding in Charlotte, North Carolina. Additionally, being from Charlotte, we know this venue is also a wonderful weekend getaway, Valentine's Day spa day destination, lunch date spot, golf outing venue or corporate event space. The food is wonderful, the rooms are top-notch, the entire staff is friendly and truly wants to make your stay the best it can possibly be. Thank you again to Ballantyne, Allison, and the entire staff for making our wedding weekend a dream come true!
Reviewed On 9/08/2015 by Barbara F
We recently held our daughter's wedding reception at the Ballantyne Hotel. Everyone we worked with was first class from start to finish. Our event manager, Allison Meyer, was incredible to work with; we hired her for the "day of" as well. Th...
e entire process was flawless. As the mother of the Bride, I truly enjoyed the entire planning process and the wedding! Our guests have been most complimentary about the event. It was an elegant affair where everyone felt welcomed, enjoyed wonderful food, and truly felt special --especially the bride and groom ! Barbara F
Reviewed On 9/07/2015 by Knottie41006108
As the parents of the Bride, we always have dreamed about providing our daughter with the perfect wedding. We believe we achieved that in our choice of The Ballantyne Hotel & Lodge for her recent wedding. The venue was perfect as it provided va...
ried activities and services for the out of town guests who wanted to indulge in a little pampering at the Spa, use of the golf course, or taking advantage of some of the other activities available in the Charlotte area. Ashley Nguyen was our Meetings & Events Manager and she did an outstanding job of listening to what we as the parents of the Bride wanted, what our daughter wanted and what our then future son in law and his parents wanted. The entire process was easy and painless. My wife and I literally on the day of the wedding showed up and were able to enjoy the event. We made the decision to hire Ashley to coordinate everything on the big day and it was worth every penny of the added cost just to be able to relax and not worry about anything. Every detail was covered and the schedule was maintained. The room, the lighting, the food, the service were all excellent. We would highly recommend The Ballantyne to anyone considering having a wedding there.
Reviewed On 8/05/2015 by Brittany I
We had our reception at the Ballantyne Hotel and Lodge on July 25th, 2015. Our reception could not have been more perfect. Ashley Nguyen and the team at Ballantyne did an amazing job. We had absolutely nothing to worry about. Ashley was cueing ...
the kitchen on when food should come out. (All of the food is fabulous!) She worked with all of our outside vendors about set up and clean up. She also did a great job dealing with many changes to the guest list in the last week. I am so happy we had our wedding at Ballantyne. Brides talk about hiccups with the plan on the wedding day and thanks to Ashley and Ballantyne, we didn't have any!
Reviewed On 7/29/2015 by Knottie84680272
We recently hosted our daughter's wedding reception at the Ballantyne Hotel & Lodge. It couldn't have gone better. The service was excellent and the food quality was top-notch. Everything went extremely smooth. Our Meeting Planner at Ballantyn...
e, Ashley Nguyen, was the best. We live out of town and she coordinated everything seamlessly. We never had to worry about any detail. Ashley was on top of it! We have another daughter who lives in Charlotte so hopefully we'll be back at the Ballantyne Hotel and Lodge again in the future.
Reviewed On 7/01/2015 by Belinda S
As soon as my now husband and I walked into The Ballantyne Hotel, we knew that this was where we wanted to celebrate our big day. We had a personal hotel liaison, Allison, who assisted us throughout our wedding process. She kept in touch with u...
s as well as our wedding planner, Erin from Carolina Event Design, to keep us in the know of everything for our big day. Their design studio was the perfect place to meet with my wedding planner and we LOVED our tasting! The hardest part was narrowing down what to choose-everything was amazing! On our big day, Ballantyne gave us a beautiful space for us to prep for our hair and makeup. The entire staff was hard at work while we relaxed and enjoyed getting ready. The space for our ceremony and reception were incredible. We used the South Lawn on the 18th green for our ceremony and the Fairway Ballroom for our 100 person wedding. It was perfect! My family and friends were blown away with the exceptional service and professionalism of the entire staff from Ballantyne. They even let us exit on a golf cart and gave us a complimentary suite for our wedding night! I would highly recommend any bride to use Ballantyne. Their spaces are beautiful, but their staff are the true shining stars! Our big day would not have been the same without them!
Reviewed On 1/05/2015 by Knottie5966778
Ballantyne did a fantastic job hosting the wedding reception for our daughter's Christmas wedding. Ashley Nguyen was our wedding coordinator and she was outstanding. Ashley had excellent and creative ideas to make our reception personal an...
d special. She even brought in her own Christmas tree to display our hospitality gifts. She did an excellent job coordinating with our other vendors, which included a DJ, florist, and Photo Booth. She allowed us to personalize the decor in many ways and contributed her own suggestions to make it perfect. She was accessible during the event and addressed the minor items that arose with grace and tact to ensure that all of our guests had a great experience. She was also delightful to work with and all of our other vendors said the same. The Ballantyne hotel exceeded our high expectations in quality of the food, presentation, service, and cleanup. The hotel was also beautifully decorated for Christmas. We would highly recommend Ballantyne and would also highly recommend Ashley as a wedding coordinator.
Reviewed On 11/03/2014 by Knottie00988142
The Ballantyne is as beautiful as it looks! Having a wedding here may cost some extra bucks but it is sooo worth it. In the end, the extra money you spend here is worth the lack of headache and stress you would have elsewhere. The breathtaking ...
views and gorgeous hotel are just divine! Initially Jody Young was helping us but went out on maternity leave and ended up staying home. Sue Bayrd was then assigned to us, she was new, but did an amazing job!! Ballantyne has hosted hundreds of weddings so they know all the small details that other people may forget. We also had a wedding planner and together Tina and Sue were fantastic. I didn't have to worry about anything. Sue was very helpful and allowed me to relax on my wedding day. I could text or call her anytime I needed. We had one slight hiccup - the chairs for our wedding came in a few days early but they had the wrong color caps on them. I called Sue and she immediately went to correct the vendor and had the right chairs in the same day. The service here is impeccable! We only had ONE mistake the entire wedding week, and Sue fixed it immediately. How many brides can say they only had one thing go wrong and it was fixed before the wedding day! I communicated via email and in-person meetings as many times as I needed and she was always available and knowledgeable about everything. Not only was Sue great, the salon was fantastic. I got my hair done here and all my bridesmaid got their hair done as well and we all looked stunning! The spa is also top quality and very relaxing. My husband went golfing the morning of the wedding and couldn't stop talking about how great the course was. Also, The Gallery was a great restaurant. We had a bridal brunch the morning of the wedding there and everyone was highly impressed. They served the freshest food and have such a large selection. I highly recommend this venue if you want perfection for your wedding!
Reviewed On 10/28/2014 by Sandy B
From the beginning of planning my wedding two years ago the Ballantyne Hotel and their staff were extremely helpful and professional. Not only did they help me plan out my entire reception but they helped with picking out the other vendors tha...
t they enjoy working with and provided suggestions for different types of styles for the event. When the wedding weekend approached the guys were able to go golfing at the Ballantyne's golf course and even got ready at the hotel in a private room. I strongly suggest paying extra for the Day of Coordinator service that they offer through the wedding packages. Our day of coordinator was excellent and she helped make sure that everything happened the way it was planned as well as make sure that our bags got to our room and our gifts made it to the right car. Alli Hall was amazing and now she is even a family friend since we had spent so much time planning the event with her. I could not have asked for better customer service! It was amazing how nice everything was handled and how beautiful the event was. The grand staircase and ballroom were the perfect setting for the cocktail hour and reception. The entire hotel is beautiful as well as the grounds surrounding the area. We took many of our pictures throughout the entire area and they are amazing. Such a beautiful area! Best service ever! I can not say enough about how wonderful the staff is at the hotel.
Reviewed On 10/13/2014 by Ami W
The Ballantyne Hotel & Lodge was the perfect setting for our wedding. The food was amazing, we are still receiving compliments! They do a lot of weddings so know that you will most likely not be the only wedding there but they have a great se...
tting, staff and experience. Our wedding day was perfection!
Reviewed On 8/01/2014 by Embian
I was planning my wedding from out of town, and after visiting several venues my groom and I knew hands-down that this was the perfect venue for the outdoor morning wedding we envisioned, with indoor reception. We had our wedding on the patio ...
overlooking the 18th green, and reception in the sunny Carolina room. What can I say, everything was perfect, and service and food far exceeded my high expectations. My guests overwhelmingly commented on how amazing the food was, and the selection! I highly recommend the Ballantyne Hotel for a wedding/reception venue.
Reviewed On 7/31/2014 by Ashley S
We were on a budget but just couldn't help ourselves when we saw the Ballantyne and everything the packages included. We had lived right nearby when the president visited for the DNC in 2013 and he stayed at the ballantyne hotel. We also are th...
ere many times - the food is delicious. We had a budget of $10k and they helped us make it work. They waived the ceremony fee because we had it in the same room as he reception, and we booked it on a Sunday so that helped with price too. We ended up using the lodge because it's a less traditional setup - rustic chic and very open with high ceilings and a huge fireplace in the middle of the room - much more our style. Our event coordinator was wonderful and all the staff was very accommodating. I definitely couldn't have done it without their help.
Reviewed On 6/19/2014 by Lindsey S
From start to finish, having our wedding at the Ballantyne Hotel was the best experience I could have ever wished for. Monica was a pleasure to work with from as early as when we were first just looking at the hotel as a potential venue, throug...
h contract signing. Jody Young was our main point of contact thereafter to help us through all aspects of planning everything that was correlated with the hotel and what was included in our package. She was reliable, trustworthy, and such a sweet-natured person – so much so that we ended up deciding to hire Jody as our dedicated day of coordinator to operate the logistics of the entire wedding. Jody’s attention to detail is phenomenal, which made for a stress-free, wonderful wedding day. The level of service that we experienced from the Ballantyne Hotel was top quality, and I would highly recommend this venue.
Reviewed On 5/28/2014 by KHuff524
My husband and I got married on 05/24/2014 at the Ballantyne Lodge. We could not have asked for a better weekend. The service was amazing. The venue was so laid back. Our guests could not have been more pleased with the service and food. W...
e plan on making a yearly trip back to the Ballantyne Hotel.
Reviewed On 3/28/2014 by ChristinaDunning
From the beginning phase of scheduling our daughter's wedding reception, through all the planning phases, and ending a week after the reception, we were absolutely amazed at how wonderful the staff at The Ballantyne Hotel was. They made this e...
xperience so easy from the very beginning. They are extremely friendly, accommodating, organized, knowledgeable, and give incredible attention to detail. Options are explained well and carried out perfectly. Throughout the months of planning, we were given detailed printouts of everything we were selecting, with prices, sizes, descriptions, times, locations, etc. There were no surprises. Our meetings with our hotel representative, Alli Hall, were always fun and exciting. She made us feel very special and had great suggestions along the way. She stayed in touch regularly and responded to any emails we sent almost immediately. We hired her to be our "day of" planner/coordinator, which worked out so well since she was involved in all the planning along the way. She made the day much more enjoyable because she was always one step ahead of us and knew exactly what we wanted. The cocktail hour was lovely and because of sunny, warm weather, we were able to hold it inside and outside, which was awesome for the many northern guests who were ready for spring. The Ballantyne Hotel Ballroom was absolutely perfect for the reception and looked so beautiful. We draped the ceiling, which really finished off the room perfectly. Everything was done just as we had planned. We offered 3 entree choices and our guests all said the food was incredible. We used the vendor the hotel uses for wedding cakes and it was not only delicious, but gorgeous! We, also, had a candy bar during the reception. The guests (all adults) loved that! Bags were provided by the hotel, and guests used the scoops in each jar to fill up with their favorite candies. Fun! The day before the wedding, we used the hotel for our Bridal Luncheon. We had a tea and the staff was so friendly and attentive in all aspects of the event. It was a lot of fun and a great way to start the weekend. Because we had so many out of state guests, we also used the hotel for a "Farewell Brunch" the morning after the wedding. We decided on a breakfast buffet, which was perfect for everyone before they left town. The Ballantyne staff moved our reception flowers from the ballroom the night before to the tables set up for the brunch. Was a great way to take advantage of gorgeous arrangements. Again, the staff was terrific and met all our needs. We've had a lot of feedback from our guests and they have all said the Ballantyne Hotel was an incredible place to have a wedding reception. Our daughter said it was like a fairy tale. We agree! We highly recommend the hotel for any wedding needs. You won't be disappointed! Thank you, Ballantyne Hotel and Lodge!
Reviewed On 2/16/2014 by casey n
Ever since I saw photos of weddings at Ballantyne, I knew I wanted to have my ceremony and reception there. It was the perfect place for our Old Hollywood theme. Our event manager was Alli and she was an absolute ANGEL!! She kept us so organize...
d as far as payments, vendors, scheduling, and setting everything up. I could never say enough good things about Alli! The food was absolutely amazing!!! Best food I've ever had at a wedding! The chef is brilliant. Our suite was so beautiful and the entire staff was so professional, accommodating, and kind! I literally had my dream wedding and I would recommend Ballantyne to anyone! Not just for a wedding but also to stay for a romantic weekend.
Reviewed On 11/13/2013 by sspar
We had a majority of family traveling to the wedding so location was important. The hotel was perfect not only for out of town guests but also for the event. The grounds are beautiful, the lobby, grand staircase and ballroom set the tone for ...
the type of event the bride & groom wanted to host. Our event manager, Allie Hall, worked closely with us, answered all our questions and worked non stop the day of the wedding. All the guests were impressed with the hotel and the event. We could not have picked a better venue. Staff extremely accommodating and polite. The bride said it was perfect. The rose petal turn down in their suite ended a wonderful day.
Reviewed On 10/24/2013 by carol c
My daughter's wedding was planned in 7 weeks. With the help of Alli Hall, Event Manager at the Ballantyne Hotel, not only was it the wedding of their dreams but it was executed so perfectly you would have thought the planning went on for a yea...
r!! Between Heather Bryson of Carolina Wedding Design and Alli Hall the wedding was the intimate and romantic wedding of the kids dreams. The ceremony was in the Carolina Room with cocktail hour to follow on the upper balcony and reception on the patio on the 18th green. The service was impeccable and the rave reviews of the guests on the food was unbelievable. The guys enjoyed 9 holes of golf on the morning of the wedding with lunch on the balcony while the girls enjoyed getting ready in the Bissell Room with a beautiful buffet of salads, wraps and snacks. All the while we could see Alli helping the wedding planner with set up and any needs she had. We never once had to look for someone at the Hotel on an issue. It was the perfect day for the kids and Alli could not have made it easier for us. Her continued emails kept us, as the parents of the bride, up on everything that was going on during the 7 week planning. She was just a pleasure to deal with and the Ballantyne was just phenomenal as a venue.
Reviewed On 10/17/2013 by Jessica C
We held our entire wedding weekend at the Ballantyne Hotel. We had our rehearsal at The Lodge, wedding at the Hotel as well as a Farewell Breakfast. We can't say enough about how wonderful everything was from the beginning planning to the wedd...
ing day. We worked with both Adair and Alli. Adair in sales was great. She helped us feel comfortable about our decisions on what we wanted to host there. We worked with Alli for the planning and catering. She was absolutely wonderful to work with. She handled everything! The hotel and lodge are just beautiful. All the staff there is so helpful and kind. They went above and beyond for us. All our guests were so impressed with the hotel. The food at the rehearsal and the wedding was fantastic and all our guests had the best time. We can't imagine holding a wedding anywhere else!! The service, staff, and hotel itself are all exceptional. Ballantyne is just perfection!
Reviewed On 10/05/2013 by doore1
....
Reviewed On 10/04/2013 by Jacqueline w
My wife and I got married at The Ballantyne Hotel on April 21st of this year. Seemless service is an understatement... It was an extremely easy process to get a hold of sales managers to book the venue and meeting and events staff to plan ev...
erything. Jody Young was our wedding coordinator and she took the time to make sure we were happy with the decisions being made. She was readily available and cooperative with schedule changes which is a great thing when the stresss of wedding planning takes over. The day of the wedding she came in early for special last minute requests and never hesitated to accomodate us. Everyone from the Front Office to banquet staff was extremely helpful, and thanks to them there were no bumps in the road the day of. I was confident that I had nothing to worry about because the staff and venue knew what they were doing. I would always recommend that a future bride and groom book through The Ballantyne!
Reviewed On 10/04/2013 by Samara G
What a beautiful venue! I held a mid September wedding ceremony on the South Lawn with the reception following in the Atrium and outdoor terrace. Every step of the planning process was perfectly managed by my assigned event manager. From boo...
king the venue to setting up room blocks, selecting menues, decor and managing vendors- NOTHING was missed. My wedding day went PERFECTLY. This venue is classy, southern elegant- I honestly can't say enough about the quality of service here. This is not an inexpensive route- but I feel like you get even more than you pay for. As I held an afternoon ceremony, my reception was more of an extended cocktail party. The food was delicious! I would do it all over again and not change a thing. Our room was decorated with candles and rose petals for our wedding night...so romantic and sweet! This place does not miss a detail. Happy wedding planning to you!!!!
Reviewed On 9/21/2013 by Lindsay D
Ballantyne was the perfect place for our wedding. It wasn't just a hotel or a golf course, it was both and so much more. The service was impeccable. Jody took great care of us start to finish! She made us feel special with every interaction...
leading up to our big day. With the level of expertise offered at Ballantyne, you can really put your stamp on your day. Thanks again Jody and the Ballantyne staff for making our wedding day a dream come true!
Reviewed On 8/27/2013 by Erica G
My husband and I are very happy that we choose The Ballantyne Hotel to have our ceremony and reception. I initially worked with Rick Crammer when gathering all of the information about what the hotel was able to offer. Jody Young was our even...
t coordinator and she was awesome. She communicated very well with us and anything we wanted she was able to make it happen. 8/2/13 Wedding :-)
Reviewed On 8/14/2013 by Desiree J
Our wedding was amazing thanks to the Ballantyne & it's staff!! We had an amazing time! Everyone loved the fact that as soon as their wine glass was empty they didn't have to hunt down their server to get more wine!! Everyone was very pleased w...
ith everything! The food was PERFECT also!!! I didn't expect anything less though!
Response from the Vendor on 08/15/2013
Thank you so much for choosing The Ballantyne Hotel & Lodge for such an important day and we appreciate the lovely comments about your experience. We look forward to welcoming you back to The Ballantyne in the future. Sincerely, Meeting & Even...
ts Management
Reviewed On 5/16/2013 by RJK M
Ballantyne Hotel & Lodge was far above the rest of the venues we looked at on all accounts. We were immediately greeted by smiling and helpful staff during each visit to the property. The property is very elegant and the attention to detail i...
s impeccable from the landscaping to the layout inside the building. Our Event Manager, Alli Hall, did an exceptional job and was in close contact with us during the planning period. Since we live in the New York City area, Alli had regular conference calls and email contact with us to help make our special day picture perfect. She also worked seamlessly with us and our local wedding planner on the fine details. All staff at Ballantyne was happy to help with anything that needed to be addressed. Alli did a great job with our event order, and helped make sure no details were overlooked. Specifically, she worked with us to make sure that the linens, chairs, china settings, and anything else with our reception all worked together. In the event that Alli was unable to meet with us, she made sure that another qualified staff member provided us with whatever we needed. Many thanks to everyone at Ballantyne who made our wedding ceremony and reception a lifelong memory for us and our guests. We strongly recommend having your event at Ballantyne Hotel & Lodge.
Reviewed On 5/15/2013 by Cary B
For our wedding event our rehearsal space was scheduled for the South Lawn. However, it was raining and the Carolina Room was the backup space for the rehearsal. When we arrived at the allocated time the space was not set. The room was a sca...
ttered mess of table and chairs. The rehearsal was cancelled. The private cocktail hour provided for the wedding party was terrible. The set up only provided 4 out of the 5 hors d'oeuvres that our guests enjoyed during the main cocktail hour. For the four that we did receive none of the accompaniments (dips/sauces) were provided. Additionally, there was a Dipping Display in the main cocktail hour which was not provided in the private cocktail hour. We only decided to go with a private cocktail party to insure we would be able to sample all the food after pictures. We were extremely disappointed when we saw how limited it was. Had we known this ahead of time we would have enjoyed the main cocktail hour with our guests instead. On a good note, the reception was perfect... not a single issue!
Reviewed On 5/07/2013 by Ashley B
The Ballantyne Hotel went above and beyond to ensure that our wedding was flawless. They executed every detail with care and attention. The staff went out of their way the entire weekend to make sure we were comfortable and happy. I highly reco...
mmend this venue to any bride considering a wedding here.
Reviewed On 4/09/2013 by Melissa T
The Ballantyne Hotel provided everything a bride and groom are looking for from a venue and more. The staff at the Ballantyne including Jody Young made our wedding day/weekend incrediable. We wanted to avoid using several vendors for differen...
t things and were pleased the Ballantyne offered several packages and solutions for us to avoid the headaches of dealing with even more vendors. We held our ceremony, cocktail hour, reception and even our morning after brunch at the Hotel. Several of our guests stayed at the hotel and many of them enjoyed the spa, golf and the local attractions. This made our wedding not just a wedding but a long weekend for everyone to celebrate together thanks to The Ballantyne! The level of service is the best in the industry and by far the best in Charlotte. If you are looking for the perfect place to have your dream wedding that all of your guests talk about you will be extremely impressed with The Ballantyne Hotel.
Response from the Vendor on 05/10/2013
Dear mftaylor83, Thank you for choosing The Ballantyne to host your wedding weekend and for taking the time to share your positive feedback. We are pleased that you had an enjoyable experience from the planning process throughout the weekend of...
celebratory events. Thank you for you kind comments regarding our associate Jody, staff, package offerings, service and overall experience. At The Ballantyne, we are committed to providing our guests with truly memorable events and exceptional service. Thank you for recommending our hotel as a wedding venue. We hope to have the opportunity to welcome you back in the future! Sincerely, Hotel Management
Reviewed On 9/17/2012 by Christine W
My husband and I got married at The Ballantyne Hotel on Saturday, March 24, 2012. We chose to do everything at The Ballantyne Hotel that weekend i.e. Spa day, golf outing, Rehearsal dinner, Wedding Ceremony & Wedding Reception, to ease travel f...
or our guests. Alli Hall and the team at The Ballantyne Hotel helped make my wedding day and weekend truly the most memorable days of my life. They took so much off of my plate and made me feel at ease with everything. The hotel staff made all of it such a fun and easy process. Our families were able to relax and lounge in the lobby area and meet relatives as they arrived at the hotel. Every single staff member was top notch beginning with the bellmen at the front doors. My husband and I checked into the hotel on Thursday so that we could unpack and get settled before guests started arriving the next day. If you’re getting married there, I would strongly suggest checking in a few days early. In all fairness, I tend to be a tough critic of customer service and expect a high level of service from individuals and companies. With that said, Alli Hall and the team at The Ballantyne Hotel far surpassed any of my wildest expectations. I also had an amazing experience with so many other staff members at the hotel I came in contact with during the months leading up to the wedding day. Kelly Randazzo was extremely knowledgeable, responsive and helpful to work with when we first looked at The Ballantyne Hotel and established the contract. Matt Smith was extremely accommodating and helpful handling special requests and reservations for our guest. I worked with Ashley Bullins to arrange a spa day the day before our wedding. She was very responsive and attentive throughout the whole process. The spa treatments were awesome! I would highly recommend Temna for the reflexology. It was the first time I had reflexology and I now swear by it. I think it helped me to relax all weekend. Heather Tapper was extremely helpful, responsive and accommodating to work with on arranging our Rehearsal dinner at The Gallery restaurant. I know I have surely forgotten to mention so many other staff members that were excellent to work with during our stay. The food at our wedding was awesome. I have had so many guests comment, “This is the best food I have ever had at a wedding.” Many of our guests also commented that they were surprised at how well the beef was cooked for so many people being served at the same time. Alli Hall, our wedding coordinator, was more wonderful to work with than anyone I could ever have dreamt of. She was extremely thorough and detail oriented throughout the whole wedding planning process. Our families and friends loved her and could not say enough about her. She is passionate about her job and it really shows. She really cares about you and your family and making things perfect for you and your day. It is very refreshing to work with someone who loves what they do; it is so evident in how she treated us. I went into the whole wedding planning process wanting a small destination wedding on an island. Because of so many circumstances, it wasn’t possible. Looking back now, I don’t think any destination or island could come close to doing all that Alli Hall and the team at The Ballantyne Hotel did for me, my husband and our families. I would strongly recommend choosing The Ballantyne Hotel for your wedding day or weekend. You won’t regret your experience or the memories you make there!
Reviewed On 9/14/2012 by Melissa M
A friend of mine had the good fortune of of getting married at the Ballantyne. Her wedding was stunning (they use some of her pictures on their website), and I envied her for being able to afford such a beautiful place. I knew that when it ca...
me time to plan my wedding, I'd have a much smaller budget to work with. I didn't think I could plan a budget friendly wedding at the Ballantyne. I was wrong! They have a ton of options and I easily found a menu for my wedding that not only fit my budget, but wowwed my guests. A lot of my guests are from up North. I wanted them to experience true Southern hospitality when they came down to North Carolina. The Ballantyne delivered on every level. Their guest rooms are bright, cheerful and comfortable. The hotel is luxurious without being stuffy. Their golf course is lush and green. I was so lucky to have beautiful clear blue skies on my wedding day and had my ceremony outside, overlooking the picturesque 18th hole. Their gorgeous outdoor pool made my guests feel like they were in the tropics. Everyone raved about the weekend they spent at the Ballantyne! The staff was also really incredible, from start to finish. They were so helpful and took a genuine interest in helping us plan a wedding that reflected our personalities. They're fun and friendly and I always got the sense that they love what they do. Our event coordinator was incredibly knowledgable and responsive to the millions of questions I barraged her with. She always made me feel important. The banquet staff were awesome. They went out of their way to make sure my guests were comfortable and had everything they needed. They also made sure that my husband and I found time to eat and enjoy a few minutes to ourselves. Even the housekeepers went above and beyond to help our guests, specifically, a mother and her handicapped child who were struggling to juggle luggage and a wheelchair. If you want your wedding to have a wow factor, then the Ballantyne is the place for you! The food, the surroundings and the staff are a sure thing!
Reviewed On 9/12/2012 by Sherene B
This is the hotel where I dreamed of getting married and thanks to the most wonderful people, especially Erin and Alli, I was able to have my dream wedding! EVERYONE, from the doorman to all the waiters, were the kindest and most helpful peopl...
e. All I can say is that they did all everything to make sure my wedding was beautiful. DEFINITELY WORTH IT!!
Reviewed On 9/12/2012 by Danielle A
The hotel was fabulous. The food, the service and the setting were perfect. The staff made sure that the entire event went smoothly. I could not have had a better experience. I would highly recommend the hotel to anyone.
Reviewed On 9/06/2012 by Aliny K
beautiful hotel
Reviewed On 9/02/2012 by L A
We had our wedding reception at the Ballantyne and it was fantastic. The staff took care of so much for me and made my life easier. The guests absolutely loved the food and the hotel. I highly recommend this place- it was expensive but I tho...
ught it was worth every penny. I recommend going with one of Ballantyne's wedding packages. Our reception ended up costing ~$16,000 for 100 guests.
Reviewed On 8/09/2012 by Thea O
This hotel and spa is nothing but class. The staff is professional, friendly, and accommodating. My wedding was one that will be talked about for a long time to come. My guests were comfortable and treated like family. They have reported back t...
o me that the staff couldn't have been more helpful, and I agree. The cottage was a beautiful location for our after party and where the entire wedding party was able to unwind. I highly recommend this venue if you don't want to do anything on your special day but have fun and enjoy all the planning you have done. They will take care of the rest!
Reviewed On 5/15/2012 by Britni H
I wanted to use the Ballantyne Hotel for some pre-wedding pictures like they have on their website, they said that I'd have to pay $200 just to come in there for pictures, let alone also paying the photographer. It's not like they'd have to do ...
anything and they wanted $200.
Reviewed On 11/14/2011 by Kelly G
The Ballantyne Hotel was the perfect place for our wedding ceremony and reception! Beautiful scenery for ceremony and photos, the staff was amazing to work with and catered to our every need, they have great wedding packages to choose from for...
those on a budget and the accommodations for our guests were amazing! We were SO pleased with the entire weekend of events at the Ballantyne Hotel! I highly recommend them!
Reviewed On 6/03/2011 by Amy T
Reviewed On 5/31/2011 by Kaitlin L
There is no argument that The Ballantyne is one of the most beautiful wedding venues in Charlotte with its lush views of the golf course and beautiful interiors. I would recommend it to anyone as one of the most picturesqe locations for a weddi...
ng. However, we were disappointed in the execution of the overall event and our overall experience. The food was delicious and the venue as a one-stop-shop is unbeatable, but they were very short staffed the night of my wedding. Though we were informed that we would be the only wedding that weekend...we were definitely not the only event. There were other brides getting ready at the Ballantyne in the conference suites which confused many of the wedding party members; there were prom photos being taken in the same space as my wedding photos resulting in a wait time to take pictures at the fountain and golf course; they were very short staffed during our cocktail hour and forgot to bring food and drink to my wedding party during that time, which was originally planned for; we had to wait nearly an hour to find a staff member to serve our cake after my husband and I had cut the cake together; and our bar package was missing a lot of the drinks we had specified in our bar package. It was very hard to find the staff when we needed something. Come to find out there were 2 to 3 other events being held in the other ballrooms that same night. Not that I minded sharing the space, but the staff should have been doubled to accommodate the large groups. Overall, it was an excellent day full of great memories, but I expected more from a place like the Ballantyne, especially with the hefty price tag that comes with holding your event there.
Reviewed On 11/08/2010 by Kieran R
My Husband and I spent our wedding night at the Ballantyne Hotel and we loved it. It is a huge step up from an ordinary hotel and we were treated very well. The rooms are beautiful and the breakfast in the restaurant was superb.
Reviewed On 10/20/2010 by Jennifer S
The Ballantyne Hotel and Lodge staff were amazing. They listened to our requests and made sure everything was perfect! I would recommend them over anyone. They made my day so stress free and not to mention beautiful!

Contact Info for The Ballantyne

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10000 Ballantyne Commons Pkwy, Charlotte, NC
(704) 248-4070
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