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Bridesmaid Dresses, Mother of the Bride Dresses, Shower & Party Dresses, Wedding Dresses
Alterations, Private Appointments Available
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The Bridal Suite Reviews
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Reviewed On 4/24/2015 by Brittany B
I am so glad I listened to my mother and came here. Silvia (the owner) has an INCREDIBLE eye for giving you a "once-over" and picking out dresses that will look fabulous on you. Every single dress I tried on, I liked! I ended up going with a ...
one shoulder, A-line gown with a chapel train that is absolutely gorgeous. The best part was that my guests and I were the only ones in the salon so it made my experience very private and intimate! To top it off, she gave me a "legacy" discount because my mother purchased her gown years ago. This is truly a gem of South Jersey for bridal gown shopping if you don't want to break the bank. I HIGHLY RECOMMEND!!!
Reviewed On 8/15/2011 by Jacquelyn S
I placed the order for my wedding dress in November and was told it would be delivered the 2nd week in May. I followed up a few weeks before the due date and was told it would be a week late.... I followed up a week later and was told AGAIN it...
would be a week late. After showing up to the store (since I left 3 voicemails at the shop that were never returned) and DEMANDING they find a way to get the dress in before the end of May, it was finally delivered.... and it didn't zipper. I did not gain any weight since Sylvia (store owner) had measured me, if anything, i lost a few lbs. There was a 3 to 4 inch gap tha would not zipper shut. I was obviously upset and Syliva's response was "i just order the size you tell me to" which in my mind, was not acceptable. She measured me and told me i was between a size 4 and 6 so just to be safe, i went with the 6... and it wouldn't zipper.
My grandmother also ordered her dress at this shop. She ordered a brown gown in January... so when I was following up in May i was told "there is a problem". they accidentally ordered her dress in black... but they could get her a size smaller in brown. unacceptable! Mistakes happen, i understand that, but i was mostly frustrated and upset with how Sylvia handled all of this. I left many unreturned voicemails and finally when one of the store associates told me she'd call me back (which she never did) i stopped calling and anytime i needed something i just went to the store in person.
Thankfully due to a talented seamstress (I went elsewhere for alterations bc i did not trust anyone at the bridal suite after so many problems) I loved my dress and it fit, however, I would definitely not recommend doing business with this shop. They are very unprofessional and it seems like they stop caring about customer service once they receive your money. The only reason I gave them 2 stars instead of 1 is bc I do think my dress was a reasonable price.
Reviewed On 10/20/2010 by Tina L
first dress i tried on was the one!!!
Reviewed On 6/03/2010 by Lori C
I bought my wedding dress at the Bridal and Groom Suite. The staff was very helpful and patient. I really liked 2 dresses and kept trying on each one. I think I put each dress on 4 times! Silvia, the owner, had great suggestions. We are go...
ing back in a few months to get our bridesmaid's dresses. I couldn't have asked for a better place to buy my dress!
Reviewed On 5/10/2010 by Krysta A
They had lots of dress to choose from;The place could be bigger and a couple more people to help.
Reviewed On 8/28/2007 by Danielle S
My bridal salon was small and the service was very good, very personalized. The dresses were unique and beautiful!;Give yourself at least six months until your dress comes in!