I first learned about The Bride Box through the knot, some time last February 2022. I had to have it... as a first time bride you want to have every possible experience to take you towards the best day of your life. All boxes were fine up unti...l around October when delays began to occur, they were responsive when asked about the delayed boxes, and the boxes did arrive shortly after. In December the last box was charged and should have arrived shortly before the wedding or not too late after it. Upon returning from the honeymoon the box had not arrived, I sent several messages through Facebook messenger that went without response, and there was a tracking number that sat there idle with no action. I wrote a review on the knot, which I am now revising. Please know if you are considering The Bride Box, the bride will love and appreciate it. My advice to them is to get a little more responsive and organized. The product will have high demands, I am sure of it. Consider getting an investment firm, maybe go to the Shark Tank they can probably help get you more organized. All in all, I am happy with all the items in the boxes I received and I received all 9 boxes that I subscribed for. I did say I would change my review, they are a small business that depend on good reviews, as a small business owner myself and being honest, this is the most candidly honest review I can give of my experience with them. Bottom line is, they are good, the products are good, the value of the items is good. Give them a shot, if you are patient enough when the boxes are delayed, they will arrive. If you need to contact them, do it via email. Messenger isn't the best way. They were responsive and showed that they care about their business and customers, and at that point, I am sold and will definitely do business with them again.