My groom and I had the BEST DAY on our wedding, however we would probably not recommend this venue to others in the future. They were nice, but the service was definitely lacking. Our catering coordinator left during our wedding planning and ...his plans were much more grand than what we got. He truly was the glue that kept events together there.
We had foods at the wrong stations so that some stations were overloaded with foods that didn't belong and others were bare and pitiful and not what we asked for, the sheet cake (to supplement our tiered cake) was cut and beings served before we cut the cake, and the ice cream bar we had as an extra was opened and closed before the cake was cut. Also, the events coordinator was at the other location, so his assistant was in charge of our event. I couldn't even tell you if she had been there all night. I didn't see her even once.
I think this staff has the best of intentions, but the execution of the event just wasn't there. I don't feel like I should have to pull waiters aside to start fixing the above listed items in the middle of my wedding. All of the wait staff was pleasant and kind, but really just dropped the ball on many items.
We were also not thrilled with the bar. We provided quite a bit of alcohol, but their selection of mixers was definitely lacking and although vermouth was on the list of alcohol to buy, they didn't even have olive juice for martinis at a full service bar.
We chose this location due to price and in the end we feel as though we should've chosen a different location that cost a little more so we could've had the service we desired.