The Claridge Hotel

en me a long time to write this review. Partly because I don't like talking bad about a business that I feel like I addressed things in person, but there are more and more things I am hearing about the way my guests were treated during my wedding day that absolutely disgusts me that I have no choice but to speak on my own personal experience. So here it goes... After our initial wedding coordinator left the Claridge for the umpteenth time, I was a little nervous to work with someone new but Jeff Sands exceeded every expectation. He was calm but present. Even put my dad at ease when he demanded Johnny Walker instead of Dewars. Lance, the banquet manager, is especially keen on details. He paid such attention to detail and went out of his way to make everything as perfect as possible. It was actually nice to see someone more stressed out on than me on my wedding day. Curtis, hotel manager, was also very accommodating leading up to my wedding day. He was very communicative for months leading up to my wedding. My issue with the Claridge (Hotel) is the fact that some of the front desk staff have lost the concept of hospitality. We had numerous issues during check in where front desk staff were being straight up disrespectful. One extreme example I have, is that one of my cousin from Chicago called the front desk because he was not going to be able to check in the day he reserved. He did not ask for a refund- he wanted to make sure the room was not cancelled by him not checking in. Whoever he spoke to said that he had to check in to not be considered a no show and his reservation was cancelled completely. I escalated this up the chain of command to the appropriate people, was assured the reservation would not be cancelled, and he went to check in the next day and not only was the room cancelled...the room rate went up (outside of the original rate block). The kicker is that the two individuals at the front desk made a comments about my cousin (who another friend actually told em about later because of how disgusted they were from seeing/hearing it) about how more or less "hes going to be a problem." My husband is a local native to AC (I am from Baltimore but have moved around my entire adult life), but we kept it local to AC in homage to his town. I don't regret it, but I will say that I was throughly surprised by the amount of disrespect I personally received and then even more disgusted about how my family was treated by specifically the hotel front desk staff. My advice to the Claridge Hotel would be to please teach your front desk staff about not only common hospitality rules but human decency, because the world really needs it right now.

ig mirrors for hair and makeup and plenty of room - it was stocked with champagne and orange juice and snacks for us. The wedding suite was the nicest room I've ever stayed in - also stocked with waters, wine, and snacks for us. The cocktail hour food was incredible - so many people commented on it - and the plated dinner was wonderful as well. the venue is gorgeous with so many options for where to have your ceremony and reception. I can't say how nice it was to have the ceremony, reception, and hotel all in the same location - no need to hire a bus for transportation, no need for anyone to drive after drinking. The staff were so helpful and responsive - Colleen especially was an incredible coordinator. And how can you beat an afterparty at a rooftop bar overlooking the ocean?! Couldn't have picked a better venue. Highly recommend.

us so many options and helped us envision what kind of ceremony we would want to have. We booked the Art Gallery for the cocktail hour, which is such a unique space. Our guests loved having so much to check out during the cocktail hour – from all of the great food to the art and architecture of the space. The Claridge staff was responsive and helpful throughout the planning process. We worked closely with Jeff and Lance leading up to the actual day, and they put everything together exactly as we wanted it. The Grand Ballroom was a beautiful space and our guests raved about the food and service. The Claridge hotel is a beautiful and elegant setting for a wedding and the staff was great! We would love to get to re-live the day and wouldn’t change a thing!

commodating as well. Our pricing was more than fair. Our family and friends were able to book and stay in luxury! Thank you for providing a memorable event 👍

y. From the bridal suite to the cocktail hour and reception the day went off without any hiccups. Marybeth made sure every detail was perfect down to my one guest needing a special chair for the reception to my terminally ill guest being cold and getting her a blanket. The food was amazing people still come up to me and say how much they loved it. The Claridge is a hidden gem in the city to have your wedding. It had a beautiful oceanfront view, and the rooftop bar for after the wedding was awesome. Hotel accommodations were wonderful. Curtis took care of everything. I had blocked 10 rooms in my room block and he gave me additional rooms at the same rate for last minute guests. Great location, affordable, wonderful staff you cant go wrong!

& fish and everyome raved about their meals being delicious, hot and cooked perfectly. Thamks to Kacie the planner and Lance the banquet manager for making my wedding absolutely perfect!!

o over small details, to handling problems and changes, she helped make sure we felt taken care of. We had a blast at The Claridge, and THE VUE Rooftop for our after party was picture perfect! She does a great job, and is extremely professional.

e and food was perfect. We can't thank Kacie and The Claridge Hotel enough for making our special day very memorable!

pertise was superb and made the entire experience that much more enjoyable. She was patient and kind when I emailed the most ridiculous questions and so sweet and helpful. I feel like we could be best friends! The rates are extremely affordable for the location and venue choice. The food tasting was truly a decadent experience, so much so that I had a hard time choosing the entrees, everything was delicious! From the chef (ridiculously talented but I can’t recall his name because the food literally knocked me off my rocker) to Lance the banquet manager (amazing). I cannot say enough great things about the Claridge! I highly recommend reaching out to Kacie for your wedding, I promise you, you will not be disappointed. I honestly wish that I could give it more than 5 stars. The Claridge Hotel deserves many more than that!! I’m so looking forward to the event because every moment leading up to it has been perfection!

She's a very special person who is amazing at what she does. Lance, the banquet manager-WOW- just amazing and SO incredibly helpful the day and entire night of the wedding/reception. We had about 270 guests and a sit down dinner and things went so smoothly. Food was great and service was even better. We were between two places for our reception, and I am SO THANKFUL that we went with The Claridge. Our guests still talk about our wedding and how beautiful the room was. Kacie, Lance, and the rest of the staff were amazing. Let's do it again!

ly trust her, I told her to just take control & just take care of everything how she sees fit. When I walked into the reception, it was AMAZING! She beyond exceeded my expectations & because of her, everything turned out so beautiful! If there were any issues through the night, I didn't know about it, she just handled it and made it work. She was so sweet & patient with everyone from me being the chaotic bride that I was, to all of our families and guests, everyone who met her absolutely adored her and everything she did to help make our day as special & beautiful as it could be. Kacie not only took the time and care to set everything up for us, but she took the time in then end to make sure we left with everything we needed to bring, & even went above & beyond to even help us load up our parents cars so that I could enjoy & say goodbye to all of our guests. It was definitely a night I will never forget, and for all great reasons!

town guests were very happy with all the accommodations and check in was fast and easy, especially with all the welcome bags we had to worry about she handled everything with no problems. The wedding day went off with out a hitch thanks to Kacie. I highly recommend speaking to her before you make any plans on your own she will advice you to the fullest from pre wedding to post wedding. Our weekend was a huge success thanks to her.

acie, the wedding coordinator, and her attitude. She was incredibly rude to everyone including wedding guests and my officiant/DJ when things didn't go her way. Kacie pretty much ruined any nice wedding experience we could have had. We spent all day getting locked out of our rooms because the keys wouldn't work. We ended up with over 3 dozen keys between 3 rooms. The elevators had a 10-15 minute wait every single time you needed to use them. i had to walk through the staff area and take the steps in my ballgown WHICH RIPPED so we could make it in time because the elevators are too unreliable. The heat was pumping during the ceremony and cocktail hour. The beef they served us was terrible and insanely small portions. They couldn't even be bothered to press the linens for the tables before setting them. None of the hotel staff or managers performed their jobs anywhere near efficiently. My experience for my wedding was a nightmare and they think they giving a honeymoon suite after the fact fixes the damages they did. Not only that, but they also disputed my very legitimate review on weddingwire.com knowing full well what they did. From the moment I started booking and PAID IN FULL to the actual day, it was a nightmare. They gave me the wrong promo code to give out to my guests so everyone had issues booking rooms. They comped us one room for this mess up and it ended up screwing up my room for me and my husband in return. They also extended reception a half hour for the elevators, thinking that did enough justice for the disasters they created, but little did I know at the time that the elevators had dropped on people. These people are completely unprofessional, specifically Kacie R and how she spoke to my bridal party and my guests. Apparently the general manager Joseph O doesn't much care either due to his response to my lists of problems we encountered in the 2 days we stayed at this hotel. I dont normally review places for being bad, but how you do the things they did to us on our wedding day cant be ignored. Just do yourself a favor and avoid this place like the plague.

sed with our Cocktail hour in the Art Gallery that they are still talking about and how nice it was. The Grand Ballroom was just so beautiful with gorgeous decor and great views of the ocean and boardwalk. The food was amazing. Kacie our wedding planner was wonderful and took care of every last detail. The staff was fun, caring and fast. It was definitely a day we will never forget and surpassed all of our hopes and wished.

ife was their queen for the day offering her an expansive preparation room for both her and our bridal party with amenities bringing comfort to what is sometimes a stressful day. In the trendy art gallery and glamorous ballroom, our guest were wined and dined during an evening full of food options each painstakingly prepared to please the most sensitive and developed pallets. The ballroom! Once you see it, you'll be convinced it is the only place worthy for your wedding day. The Claridge Hotel, Atlantic City made our day the most tremendous event we could have hoped for and more. Thank you Kacie and the Claridge!

we met with was great, however shortly after we found out that he was no longer with the Claridge. We were both pretty upset about this and nervous to meet With our new planner. My parents came with me to our first meeting with Kacey and we were surprised by everything she wanted to do for us. She was very professional, and she offered us advice for everything we wanted. We’ve had several meetings leading up to our big day, and we were very happy.. on our wedding day, kacey was there from the time the girls and myself were getting ready, all the way through our wedding photos and beginning of our wedding to make sure everything was perfect. We cannot thank you enough for all of the hard work you put into our special day, and applaud you for taking this on just a couple Months before our wedding. We would definitely recommend the Claridge to couples looking for a romantic, beautiful venue!

Hollywood appearance which is really cool. It's right on the water too for the beach and connected to a casino for gambling. When I went to other venues, it didn't have nearly as much amenities for the guest. Also, because the casino isn't directly in the hotel, it doesn't wreak of smoke which the other hotels did. The food choices on the menu went on for days, and James Sacco was able to provide us with anything you could imagine. The cocktail hour takes place in a huge art gallery which is better than what I've seen in SoHo. The ceremony could take place on their open rooftop overlooking the water or in the park right in front the hotel with a giant, beautiful fountain. The ballroom has a hand painted mural of the sky which is stunning as well. And the rooms are all new and upscale. It's a very glamorous venue to take the entire family to, especially is you want a "destination" type wedding. Hands down, this place takes the cake as top in Atlantic city.. Even beats out Atlantic one (who were extremely limited in allowing anything at their venue).