The Club at ArrowCreek

rful advice throughout the planning process. She was also there to run our rehearsal and took charge of ensuring everything went perfectly on our wedding day. The food for our wedding was mouthwateringly delicious. We worked with the chef who helped create a menu that fit all of our food allergies/preferences. Our guests absolutely raved about the food. My favorite thing about this venue is how warm and cozy it feels. The tall-beamed ceilings and the two giant fireplaces made it such a magical place to get married. Could not recommend this venue more! It was an absolutely perfect day.

on room. Cassie was so accommodating and patient, meeting with us several times, when we couldn't make up our minds, giving us several tours of the grounds and even an afternoon in the golf carts, scouring possible ceremony sites. It was such a relief to know that on my wedding day, all I had to do was show up, play around with a few little odds and ends, and Cassie and her team took care of everything else. Literally everything else. Rather than decorating tables, or running around like a mad woman, I was sipping mimosas with my bridemaids, taking our time getting ready. Sigh. Relief. Our wedding was breathtaking (and more affordable than I thought possible!) and I'm still getting compliments daily. Do yourself a favor and call Cassie to schedule a tour immediately! You will not be disappointed!

all our options were. She made planning a wedding in two months seem easier than the 2 years I had to plan my actual wedding. The food was amazing. The day was amazing. The staff did such an amazing job setting everything up and putting up with such a crazy group. These people care so much about making sure your wedding day is the most perfect day. There wasn’t one thing that went wrong and if there was they made sure to fix it so the bride didn’t find out, which I would say is pretty perfect. Cassie and the whole team at ArrowCreek are the greatest people. Thank you so so much.

inquiry/booking/planning process. The venue space was set the night before so all of my vendors were able to get in first thing in the morning to finish setting up while my girls and I sipped champagne in the lockers rooms while getting our hair and makeup done :) When you book the venue they even give you a complimentary 4-some to play golf, which we were able to gift to my dad and father-in-law as a thank you! Our outdoor ceremony had gorgeous 360 degree views of downtown and the mountains. Couldn't recommend a better place to get married in Reno!

w months before my wedding and so I was stuck with his replacement. She seemed nice enough and promised me that everything would be taken care of. I met with her several times because I was nervous about a new person taking over my wedding and I was feeling good coming into it. However, I noticed she wasn't very available when I tried to call and email but let it go. She was there for rehearsal and rushed us through it, not asking my mother how to decorate the venue or what she could help with. Then the day of the wedding we told her we would be there at 11 and she was no where to be found. She ended up coming over an hour late. It was raining and my family was forced to move the ceremony to the tent, but Savannah never came to ask me if I wanted to do this, or to tell me how the ceremony would go now that is was moved. In fact, I never saw her until 5 minutes before the ceremony when she came to ask me if I was ready. My parents did all the decorating and tear down and the few things we did leave she couldn't "find anywhere". She also got my food incorrect and I felt didn't do her job at all. The rest of the venue, including the bartenders and waiters did a great job and my other vendors were awesome. But if you want a venue that has a wedding coordinator who knows what they are doing, don't choose Arrowcreek.

she even helped with forgotten item

ingfield springs but wanted to do the ceremony off site. We, however, were very impressed with the Arrow Creek site and chose this as our ceremony location. I began discussing with Michelle Jennsen options for the ceremony. I was sent a document (see Attachment 1) that outlined pricing information. For a ceremony on the green, I was quoted $250. This document goes on the say that the site fees include set-up, break-down, and white folding chair rental. There are no stipulations which state that ceremony and reception must be booked together, nor was there a minimum price. Correspondence after being quoted ceased from Michelle. After I sent many e-mails and called a number of times trying to reach Michelle, without a response, I took it upon myself to call the general manager. Drew Yardley, the manager of Arrow Creek, returned my phone call and discussed this situation with me. Drew explained that they were in the process of hiring a new events coordinator as their previous events coordinator was no longer with them. Michelle Jennesen was merely stepping in to help take on the event coordinators tasks until new help was hired. A contract (see Attachment 2) was then sent from Michelle dated, and written which stated that my total fee would be $250 and that I was to be booked for June 17th, 2012. Correspondence again diminished and in a later phone conversation with Drew, he said that he would see to it that matters were taken care of and that if I were in fact quoted $250 that this fee would be honored. Another three weeks passed and this matter was still not finalized. I made a meeting on site to discuss matters. By this point, Danielle Tolleson, the new events coordinator had been hired. She was very understanding and was willing to work with me in this matter. She explained that $250 covered only the site fee and that additional fees would be added to compensate for the chairs and hired help for set-up and break-down. I was quoted another $75 for chairs and then $100 for set-up and break-down fees. This would have brought the total from $250 to $425. Danielle explained that she needed to go discuss this final number with Drew to have it approved. Drew, however, was not satisfied with this. He wanted to charge me $500 and with my contract add a three-month-out addendum stating that there would be a three-month stipulation. Within this stipulation they had the right to cancel the contract without notice or explanation if a member requested booking for this same date. I was obviously unhappy with this decision. Not only is this way out of the scope of what I was originally promised, this stipulation prevents any planning of a wedding because at any given moment my contract could be abolished. Drew joined this meeting and sat down to tell me that Arrow Creek was a private country club with 400 members who each pay $60,000 for membership fees and that their members take precedence over any outside persons. He went on the say that my $500 would be considered a "slap in the face...and a suicide to his career" and that the country club would be losing money on me. His attitude was pretentious, demeaning, and absolutely rude. At this point, I am no longer interested in booking my wedding with Arr

of setting everything up so that I didn't have to worry about ANYTHING the day of my wedding except enjoying it. I wouldn't have had my wedding anywhere else. I have no complaints.