Rehearsals + Parties, Wedding
Limousine + Sedan, Shuttle Service, Transportation
This is my far the worst company I have ever encountered. We booked a limo three months before the event which was a quinceanera.On the day of, we called and Tad said that there was no reservation made for that day even though the deposit was already withdrawed form the bank account. He contacted another company that was able to show up about three hours late. Later, we called and asked for a refund for the deposit at least and he was extremely rude and even asked me if I was on drugs. In my opinion, he was extremely unprofessional and rude. We tried contacting again and he hung up. I suggest everyone who is reading this to not book anything and go to a more reliable company because this one doesnt take its business seriously.
Do not use this company. We booked two limo buses in April for our September wedding. We got a call about 25 days before our wedding that they overbooked their limo buses for a concert and cancelled both of our buses, even though we had booked ours first. The owner, Tad, was extremely rude and unprofessional the entire time we tried to sort everything out. He hung up on us and refused to return our calls even though we remained polite to him the entire time. We ended up booking with NoCo Party Bus in Fort Collins and so far they have been much better.
Absolutely the worst business I have ever dealt with. Needed transportation for my wedding guests and booked back in May. I dealt directly with the owner, Tad, the entire time. He gave me a great quote, and mentioned it would only last if I booked within 48 hours, which I did. Two months later, when I went to book an additional vehicle, they mentioned that the original quote they gave me for the previous vehicles was too low and that they had to cancel my entire reservation weeks before the wedding. They completely lied to me saying that they had to fire the person who gave me this low quote...BUT I only ever spoke with Tad, the owner, the entire time! When I asked what the cost is that they are looking for, they would not even discuss with me and just canceled my trip. I realized they canceled my trip while I was on my way to my bachelorette weekend (completely stressful situation as my wedding is weeks away). I called Tad right away and he was completely unprofessional and unreasonable with me, even while I was staying kind and professional with him. Ended up booked with Denver Limo Company and my experience with them so far has been much better.
Tad was professional and the driver, Patrick, was good about contacting me to get details about pick up and drop off. Overall, an okay experience. However, we had originally requested a bus and they sent a limo - telling us this only hours before the ceremony. The limo only made it about halfway up the dirt road to the venue that was relatively windy and steep. All of the male guests in the limo got out and had to push the limo before it left them to walk the rest of the way up the hill to the wedding. Not such a great look being all sweaty and late to a wedding because the limo wasn't quite able to make it up the hill. I asked for a 50% refund and ended up getting about a 20% refund. At least he gave us that but I probably won't use this company again.
Rude and UnreliableReviewed on 10/05/2014 Angela M
The Longest Limo did everything right at the beginning. I needed a limo bus to get my wedding party from our rehearsal at the wedding venue on the east side of Denver to the rehearsal dinner in Golden. I didn't want my party to be driving during rush hour in a city they were unfamiliar with, having a few drinks at dinner, then having to drive 30 minutes back to the hotel the night before the wedding. Longest Limo quoted me at $450 + $180 tip. I had to email Tad after talking to him to remind him to send me an invoice which didn't end up being an invoice, but just an email stating what we had discussed. I planned on rounding the tip up to $550. I contacted them 2 weeks before the wedding to make sure that we were still on track, to which they responded with a confirmation. 3 days before the wedding, I got a call from Tad checking in. As he talked, he began to change some of the things that we had agreed upon. He requested that I pay in cash at the beginning of the ride before they picked us up at the end of the night which I thought was odd, but I was willing to give them the benefit of the doubt. When I mentioned that I was going to give an additional tip, he said thank you and then requited me at $530 as the "base" charge before tip. He got more and more irritated with me as I started questioning the charges. He talked over me and kept talking in circles without answering my questions. When I mentioned that I still have the confirmation email he send me he got belligerent stating "I'm not sending my drivers to deal with YOU!". My fiancé was with me and witnessed the whole conversation and we were both shocked at his behavior. I told him I wanted a refund of my deposit if this was the case and he hung up on me. He called back in 5 minutes and left a voicemail saying that he would be sending me the full refund. I would suggest recording every conversation with Longest Limo. If they are writing an email or leaving a voicemail, they sound professional, but in person, Tad is rude and unprofessional. If you catch them in their own lie, they react poorly. They might be good for a night out with friends, but I would not suggest using them for an important event. We called up Denver Limo and they matched the original quote by Longest Limo and threw in a fully stocked bar.
Review for The Longest LimosReviewed on 9/25/2008 Katherine H
The limo was very nice and the driver was willing to take us around a bit.;This was included with our second venue a nightclub we rented. Even though we had a signed contract with a time they almost didn't show up I had to call 15 minutes before they were supposed to be there and be mean... We didn't pay a lot but we didn't get a lot either.