Contracted with The Lux after being referred by my awesome wedding planner. What we wanted was pretty straightforward- some blush uplighting because we were getting married in a dark cave, 2 pin lights and most importantly, a GOBO monogram lig...ht for the dance floor. Setting up the contract and what we wanted was very easy, all done by email and a 50% deposit by check. Day of- I was horrified by the GOBO light. It was both upside down (not the hugest deal) but it was actually BACKWARDS. I sat down at our sweetheart table and my jaw dropped. It was so embarrassing to have it lit at the wedding that I asked to turn it off. After speaking to the rep at The Lux after the wedding, she said it had never happened before and she was very apologetic and waived the rest of our contract price. I would have been happier to pay the full price to have the GOBO done correctly as that was one aspect of the reception I was most excited about. 2 stars for uplighting because the pink was beautiful and it was very straightforward and simple to put up. Such a shame