About this Vendor
Memorable Experience, Unforgettable Dress
The White Dress Bridal is a modern full service bridal salon with Expert Bridal Stylists. We carry wedding gowns for every bride's style. Our fresh new approach offers a pampering bridal shopping experience. What sets us apart is during our bridal appointments we educate the bride about the bridal shopping process, what the current bridal trends are, what alterations are possible, and what they can expect from us as their bridal experts. We are dedicated to fulfilling your wedding day vision.
I actually didn't not buy a dress here but I came to this salon after having a HORRIBLE experience at another salon (long story short: I already had a dress, hated it, stylist at other salon were rude and pushy, made me cry.. I can go on) ANYWAY, I came into this store to find a NEW dress and Lauren (the manager) was there to help me. She listen to my story and my experience at the other salon and she was SO CARING! She literally talked to my mom and I for 20-30 minutes before I even went to the back! She then took me to the back, where she had me look at some styles. She then realized I was confused and didn't know exactly what style I wanted or liked. So what did she do? She literally got every style dress (ball gown, fit and flare, a line..) and had me try them on until I found the style I liked. No one has ever done that for me and I'm so happy she did because I was able to clearly make the decision that I wanted and felt beautiful in a ball gown dress! She was so helpful that day and I will always remember how kind hearted she was. I didn't end up buying a new dress there only because of my budget being SO TIGHT due to it being my SECOND dress :( but if it were my first dress , I would have absolutely bought a dress here. The salon is beautiful ! They truly make you feel like a bride ! Thank you for turning my frown upside down that day and making me one happy bride again !
I do not know how to put into words the experience I received at this bridal salon. I was greeted by Mary with a smile on her face. She was so sweet and understanding. She listened to my likes and dislikes, she also mentioned to me that since this was my first time that maybe it is best to try every style because you just never know. Well.. what do you know. I said yes to my dress! Once my family and I were done crying and taking photos, Mary then introduced me to Lauren who then measured me and went over everything to insure I understood what was happening next! Both ladies were incredible and I cant wait until my dress comes in! HIGHLY RECOMMENED!!!!
I came to The White Dress Bridal after about 4 other appointments, while some of the other boutiques were nice, other experiences were nightmarish. The appointment was off to a bumpy start as it was a very busy day and I was trying my best to explain what I had in mind. The consultant, Lois was very patient, and understanding. She made me feel very comfortable and didn't put any pressure on me to find something. At one point I felt the appointment hit snag, so I took control of the appointment, Lois was great to work with, she made me feel in control of the situation. So after a pivot in direction with the appointment she brought 2 dresses, and I actually was able to find exactly what I was looking for. Lois even gave my sister and I some private time to admire the dress, which was just great. I will definitely come back for MOB dresses and MOH dress.
I was rushed as soon as I came in. As soon as I mentioned my expected price range and the style I liked-I was immediately told that I wouldn't find a dress there. I said I came for particular designer and was dismissed again. The store manager Lauren apparently isn't concerned with making a sale. Also, the bathrooms were disgusting-no paper towels and super dirty.
White dress bridal was my second stop on my wedding dress shopping route. I had already been to once place and found a dress I loved, but I wasn't completely please with the service at the first place. I decided to continue with my appointment at white dress and I am so happy I did! I said yes to the dress and the support there was amazing!! The ladies did such a great job of pulling dresses within my budget and style preference. They made me feel so comfortable and there was zero pressure to purchase. When I found "my" dress, she knew right away and could barely hold back tears (along with me and my friends/family!) It was such a special experience and I will never forget it!
After having bought my gown elsewhere, I did what everyone tells every bride not to do: I kept looking! I found myself at The White Dress and I fell in love with the sales girl (Lauren) and loved the vibe and layout of the store. I really love my gown, however I made sure to get my veil and hair accessories from The White Dress and honestly, I wish I had looked here first. I can almost guarantee I would have gotten my dress here too!
I want to as fair as possible concerning this review, my beginning experience at this shop was a little shaky, got better the second time around and then went completely down the drain! I ordered my dress back in October 2016 and I was told that my dress would arrive by end of April 2017. PERFECT! I called the shop and spoke with a employee who said that I would be seeing my dress by April 19th, that was not true. I call after April 19th and was then told April 26th, that didn't happen! I was then told "for sure May 10th you have MY WORD!", still no dress!! Today 5/15/17 I receive a call from Mary the store manager who tells me that for sure the dress will be her May 19th! My wedding day is June 22nd. Dealing with this shop has been the most stressful part of my entire wedding planning process, I wouldn't recommend this shop to anyone. The customer service is decent but they don't really seem to care much about the bride after they receive their money.
I would not give them even 1 star, but could not leave a review wirhout doing so. Appalling customer service! After having made an appointment 3 weeks prior, my daughter got an e- mail 2 days before it, requesting she call to confirm or she would be cancelled. She tried to call the next day but was unable to reach anyone, and was unable to leave a message due to their voicemail being full. She then e-mailed her reply saying that she would indeed be keeping her appointment. Two hours after doing so, and shortly after I arrived in town (from a 3 hr drive, no less) so I can accompany her to this appointment, she received another e-mail from them saying her appointment for the following day was now cancelled! Very poor way to treat a customer, in my opinion, and completely thoughtless of the coordination that goes into an event like this. We feel lucky to have dodged this bullet early on by finding out that this is NOT the place where happy memories begin. There are too many other bridal salons offering far better service that are happy to take our money, says this mother-of-the bride!
The ladies of the shop are amazing. I recently bought a dress off of the rack. My consultant was super sweet. I came with 6 bridesmaids which made it a bit difficult for me to decide what I really liked. By the end of my appointment I had found my gown! The ladies here make you feel on top of the world. Thank you for being patient with me and my insane group of bridesmaids. We will be back this Saturday to pick out their dresses we cant wait!! :)
This review might be a little big long, but it is an honest review based on my experience and how I felt. Finally the day is here! Finally I’m going to start shopping for my wedding dress. I arrived early to my appointment and was told that I needed to wait until my appointment time, as they were busy with a bride; no problem….totally fair as it is her time, so I waited. Finally time for my appointment; which started a little late, as the consultant needed to take some measurements of a client that walk in after me and finish with the other bride, but not a big deal. We started talking about styles and what I wanted and what I didn’t like. Since I was a little bit all over the place and this was my first time trying dresses, she tells me that she is going to have me try different styles as usually what you think you don’t like you end up liking and vice versa; to what I said ok as I was very excited. Next question, what’s your budget? Answer, I would like to stay under a $1,000.00 and that’s when everything changed; “my consultant” demeanor/attitude/tone completely changed (not only I noticed but my party noticed it too). She then tells me, you can look into this room that it’s “off the rack” and see if there is something that you like, because everything outside this room is higher. Also, this room it is what it is …those are the dresses, color and sizes (meaning that if there is something that I liked, I needed to pray it was my size and color I wanted; otherwise it was as good as nothing)…so feel free to look around and let me know. She didn’t even go into the room with me or pulled anything to show me…she did absolutely nothing; she just stood by the door. It was more than obvious that she had lost all interest, so I was actually feeling embarrassed while trying to look for “off the rack” dresses. She asked if I see anything, to what I said that nothing stood out for me and she said “oh, I’m sorry.” She then said that she was going to refer me to other stores that might have something for me and my budget and she walked towards the front. It was clear at that point that my appointment was over, and that she wasn’t going to show me anything or give me any suggestions. I went to the front, she gave the contact info for two stores and wished me good luck. FYI, the entire appointment lasted less than 20 (perhaps 15) minutes. Perhaps she was trying to respect my budget, but she could have done it in a different way. Once again, her demeanor/attitude/tone changed as soon as I told her the budget; but what about if I could have gone higher? What about if she had showed me something that had blown me away? She was aware that this was my very first experience and she could have made it a more pleasant one. I was the only one at the store, so even if I couldn’t have afford anything why not show me some dresses so I can have sense of what I might like or not? Once again, as soon as she knew my budget she was done. This was a horrible first experience and I really left that place feeling embarrassed. Lastly, I’m aware that my budget isn’t huge, but I think it’s a decent amount for a dress that I will only wear once …anyways I’m looking fwd to more positive experiences while looking for my perfect dress! Perhaps if you have a higher budget you experience will be a better one!
The white Dress Bridal Salon is the best by far, I did my research before going there and I can tell you I wasn't disappointed. Mary and her team are well professional and knowledgeable about the wedding industry and that's what i like. I enter the store and was greeted with a smile. The store is well clean and looks great. The staff all gave me a warm welcome. Lauren was my consultant and she did a great job she helped me choose the right dress and also gave me advice which I love. After all the dress shopping I found my dress here. Thank you white dress bridal. I recommend all brides to stop here first.
Amazing Day! Find the perfect dress sounds impossible but The White Dress Bridal made it possible! I was looking a vintage design with an specific budget and when I arrived to this bridal store I received more than I was looking for. Mary was adorable, kind, and made me feel special in this unforgettable moment. The place is comfy and beautiful. I got the most beautiful dress with the perfect price! I feel blessed having found The White Dress Bridal store.
THIS IS THE BEST PLACE IN FLORIDA! I actually got my dress from another bridal salon and went to the white dress bridal 3 days before my wedding date because my dress wasnt right. Not only did they take the time to fix my dress until I was happy, Mary was the most genuinely caring person through my whole wedding experience. They completely made my stressful prewedding jitters go away! Thank you so much!
I am not the kind of guy to write a review on a bridal store. My fiance told me how professional and nice the store was and that this is where she found her dress. I was a bit uncomfortable at first but after several minutes and being brought into the tux room I felt much better. I understand why my wife had no problem finding her dress.
I am one of those brides who thought I needed to visit every single bridal store in Broward, well I was wrong. This was actually my first and last stop. This store had a huge selection of gowns, and I felt like I tried on all the styles I needed to try before deciding on my dream dress. I was so happy I am also doing tuxes and bridesmaids there. I was so happy with the staff and the customer service!!
I have driven by The White Dress Bridal forever. I finally got engaged and made my appointment. From the moment I walked in everything was amazing. Lauren was the one who was helping me find my dream dress. She was so bubbly and so welcoming. I am so glad that this was exactly what I had hoped it would be!
Best service ever!!!! I went in not knowing what I was looking for and my consultant pulled dresses and helped me narrow it down. I ended up picking my gown with my whole family there. We all cried and I never felt so special! Thank you so much for making this such a memorable day!!!
This was my first wedding dress appointment and it was a great experience. I worked with Lauren for 2.5 hours and she was so patient and fun to work with. I was able to find the dress of my dream and say "yes to the dress!" I would definitely recommend this beautiful store to everyone.
I had an appointment at this shop at 11:30 a.m. and was a no call-no show (guilty!), but I came later in the day right before closing, and Mary still agreed to be my consultant. I told her what I wanted, what my budget was, and she respected my choices and only pulled dresses that fit that criteria. The first dress I tried on one "the one." I was so in love! My family cried with joy. It was such a special moment that I had not yet experienced at the other shops I visited. I am so appreciative of the team at this bridal salon. They really know what they're doing! I would recommend to family and friends, for sure!
I had such a pleasant experience at this shop! Everyone was so friendly and helpful. I have found the dress of my dreams, and can't wait to walk down the aisle. :)
I called twice to ask when my dress would be ready after 5 months after purchase (I knew it would take 6-8 months), as I was trying to move my wedding date up. I was told end of JULY. So I finally called first week of August and was then told that they called me on JUNE 13. NO voicemail was left, NO email was sent, NO return phone call was ever made. Mary said since my original date was for December, they thought they had time. NO ONE noted my 2 prior phone calls mentioning changing the date. What business calls someone ONE time, doesn't leave a voicemail or call back more than ONCE? Basically Mary said there was nothing she could do about it and now I have a dress, that I LOVE, and already got married. I guess once they have your money, all responsibilities on their end are completely overlooked.
Absolutely incredible service! The best customer service my mom and I received after going to three separate bridal boutiques. They listened to what I liked and brought me out dresses specific for me. Wonderful people!
I had been to other dress shops and couldn't find what I was looking for. I had a certain picture in my mind and The White Dress Bridal had it! My consultant knew exactly what I wanted and pulled just that. I loved the fact that they offered you garments so you weren't uncovered while pulling dresses on and off. Carli was great to work with! Wonderful customer service!!!
I knew this was a different experience immediately walking through the door. Carly helped me find my wedding dress, she went out of her way to find me options that meet my criteria. I ended up with a beautiful dress!
I went to 4 other dress shops before finally finding the White Dress Bridal and they are incredible! The woman (I can't remember her name right now because this was almost a year ago now) who helped me find the perfect dress was so kind, patient, and really knowledgable. I ended up purchasing a Stella York dress there and working with White Dress for the alterations. They ensured that my dress fit perfectly for the wedding and had it pressed and cleaned before I picked it up for the big day! They were easy to communicate with and work with and I highly recommend this salon!
Meet The Owner
In 2011, after visionary planning, The White Dress Bridal opened its doors. From Fort Lauderdale Florida, Mary has been in the bridal industry for several years. Knowing what it’s like to be a bride, Mary has incorporated her style and love for bridal fashion into The White Dress. Thanks to an outstanding education coupled with years of entrepreneurial experience, Mary has enjoyed sharing her knowledge of the bridal industry with brides. Mary DelRey-Mejia, Owner of The White Dress Bridal “I love knowing that I have helped hundreds of brides find the most important dress of their life."