We don‘t know Tip Top Tux - Overland Park‘s story by heart. Message them to get to know more about their business.
Tip Top Tux - Overland Park Reviews
Share your thoughts with other couples
Reviewed On 9/11/2022 by Ed L
Service at initial measurement for two tuxes seemed good. We were promised pickup availability early in the week to ensure no fit issues / but the tuxes weren’t available till late Thursday / Friday. The tuxes had an Awful fit. Pants, vests and...
jackets that were so oversized they looked as if they fit for a clown costume. Shirts, jackets and pants were raggedy and over worn. One of the jackets wreaked of body odor. The store adjusted length on one pair of pants - otherwise no one at the store seemed concerned with our complaints about fit and quality. Out of desperation we took the tuxes - but never wore them. Instead we spent the next 24 hours begging and borrowing tux components from friends and family. When we returned the tuxes on Sunday and told the staff we were unable to wear them due to quality issues, the staff just grabbed the tuxes, and said Thank You and moved to the next customer. We would not recommend this place and will never ever ever rent here again.
Reviewed On 11/21/2019 by Catie L
Overall things worked out as expected with TTT. We’ve heard reviews and knew how things worked when it comes to chops like this. It was a little annoying because they told us sometimes they get a lot of their shipments in by Tuesday. They told ...
us my dad’s and the best man’s tux was in. My dad drove all the way from Raymore to find out that they wrote something wrong and his tux was not in. And they had to order another vest and pair of paints for my brother and my dad because they were too small. They did eventually come in by Friday, which is better than Saturday, but still a little nerve wracking. I do like that they make sure the guys try them on before walking out so they can hem and iron and check for any last minute issues. Overall it was a good experience and we would likely use again.
Reviewed On 11/03/2019 by Mackenzie S
ties. This mix-up was eventually remedied with the regional manager, Dina, after several phone calls. Josh provided us with great customer service almost every time we went in there for measurements or with questions, ect. He was always very p...
rofessional, informative and friendly and went above and beyond to make sure we had all of our questions answered. Overall, I'm pretty satisfied with our service at TTT. I would recommend using them but in the future I would make sure that each groomsmen knew what to look for when they pick their tux up to avoid the tie mixup we had.
Reviewed On 10/07/2019 by Nicole M
I do not recommend them at all. I had heard such incredible things & read wonderful reviews. Of course every business has a bad review at some point but those seemed to be few & far between. We had eight men needing tuxes. My dad, FIL, & one of...
the Best Men all had major issues with their tux sizes (& every one of them went INTO the store to get measured). My FIL did not get his tux completely finished until 1pm the day of the wedding. Not only this but, we did not receive any apology until I called to complain about the situation. THEN, we realized (the day after the wedding) that my Dad had accidentally left his pocket square (specially made from my Mom's wedding dress) in his tux so we immediately called, left a message, & sent multiple emails asking to please find it that day (Sunday). I did not hear back until I called them at almost close on Tuesday. They claim they look through every tux when they are returned & check every pocket prior to sending the tuxes back to their warehouse. To me, this is a blatant lie. They "did not find" the one-of-a-kind, clearly not their own, lace/beaded pocket square & just sent the tuxes back. I'm heartbroken my Dad forgot to grab the pocket square but even more so TTT did not follow procedure correctly. All the men looked great on the day but, it was not worth all the stress that accompanied it.
Reviewed On 10/09/2018 by Celia v
If you're looking for professionalism, peace of mind, and all your items to show up on time and correct, you will most definitely want to go somewhere else. And don't even think about calling the store. No one will answer the phone and their vo...
icemail is basically set up to guilt you into not calling back. Sure, you can go ahead and leave a message but that'll get you absolutely nowhere. If you do make the terrible decision to rent your outfit from Tip Top Tux, make sure you allot yourself plenty of time to drive to the store and check on the status of your order. For some reason they think everyone is psychic and just knows when their stuff is supposed to be in the store. Once you finally get your stuff, be prepared to let them know that the items that showed up we're incorrect and then hold on to your hat because you're able to take a ride on an emotional rollercoaster that will leave you wondering if your stuff is even going to show up in time for your wedding. then about 4 hours before your wedding is about to start have someone head on over and pick up your order. Then you'll be delighted to find that the shoes one of your groomsmen were supposed to be wearing didn't even come! The day after will come and you'll return your items and you'll let them know how disappointed you were only to be told that there's nothing they can do to make it right. Oh and if you were in their store at any point in time during the entire week you spent calling you would have seen "they were so busy that it would have been impossible for them to answer the phone or return a phone call.
In closing this place sucks. Save your self a lot of headache and just go next door to Chipotle, have a burrito and search for literally any other place on the planet that rents suits.
Reviewed On 7/21/2018 by Kaitlynn J
We had a great experience with Tip Top. Service was always great, communication was thorough and prompt, and the results were fantastic. They had the most perfect slate blue tuxes for our guys to wear. Highly recommend Tip Top.
Reviewed On 6/18/2018 by Ali K
Kamila at Tip Top Tux is amazing. Everytime we went in or everytime we called she was either there or answered the phone. She is so hard working. Kamila helped us decide between colors, styles, etc and was so attentive and helpful. The day befo...
re our wedding, we somehow managed to miss ordering 1 tuxedo for an attendant. She called me and told me she would handle it. The next day that tuxedo was there and ready to be picked up. I didn’t have to do anything after that phone call, she handled it all and it took so much stress off of me. Our tuxedos looked SHARP and we got many compliments on them. I would definitely recommend Tip Top over other tuxedo rental places. We also looked at Men’s Wearhouse and couldn’t have been more unimpressed with our experience there. Tip Top is the way to go!!! Thank you Kamila!!!!!!!
Reviewed On 6/16/2018 by Ellie K
They were great to work with! We had issues we a few of the groomsmen tuxes the day before the wedding and they made sure that all tuxes fit perfectly when it came time for the ceremony! All the staff were incredibly helpful!
Reviewed On 6/07/2018 by Anna J
The tuxedos looked great, but the reason for the 3/5 stars was the stress that working with TTT added to me during wedding planning. The first time we went to try on my husband's tux, they hadn't ordered it so we were unable to actually try it ...
on. My husband had to drive 2 hours to come to OP to try it on - so he had to make ANOTHER trip the next weekend because of their mistake. They weren't very apologetic about it either. They just didn't seem very organized and it was hard to trust them after they forgot to order his tux the first time, so we made a point to keep in contact to make sure things were ordered and would be in on time. Luckily everything worked out, but I personally would not use them again - at least at this location.
Reviewed On 2/22/2018 by Brandi M
Tip Top Tux, Overland Park, KS is amazing! The staff was so friendly and accommodating to work with. They went above and beyond to make sure we felt comfortable with the choices we were making. The suits were amazing and made all of the men l...
ook extra handsome! They were affordable and looked top notch! This business is amazing for all of your tux needs.
Reviewed On 1/02/2018 by Cameron B
Trinity @ TTT was fantastic to work with! Very patient with us and provided insight to tux and suit offers. We ultimately chose them because of their pricing and the customer service we received. They stayed in contact and followed up multiple ...
times to ensure we would receive exactly what we wanted. Highly recommend!
Reviewed On 12/12/2017 by Madeline G
I had no issues with my experience at Tip Top Tux. All the men looked fantastic, and the sizing was correct for all of them. The quality was great, and I was pleased with how they managed to keep all of the details we wanted straight for each g...
Reviewed On 6/07/2017 by Kady P
The only reason I am rating Tip Top Tux 3 out of 5 stars is because we didn't get the suits until the day before the wedding, when we ordered them a few months early! They assured me that if anything didn't fit right they would send it back and...
get the right size. This gave me a little stress right before the wedding! My husband and my dad's suit didn't get to the venue until early afternoon on our wedding day! However, everything fit right and looked great! I appreciate Tip Top Tux sticking to their word. The guys looked amazing!
Reviewed On 8/03/2016 by Megan W
We had issues with Tip Top Tux. They lost measurements of my dad and my groom. When the tuxes came in, I think almost all of the guys had to get something reordered because it wasn't the right size. They also had incorrect colors marked on the...
ordering sheets, so we had to get readjusted as well. They do have a wide variety of colors to choose from, but I wouldn't refer people to use this for your wedding. There are more important things to be stressing about, not whether you are going to have issues with the tuxes... I wasn't very pleased.