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TripGuy - Your Destination Wedding & Honeymoon Expert

5 out of 5 stars and 102 reviews
5.0
(102)
best-of-weddings

Los Angeles, CA

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About This Vendor

TripGuy is your Wedding/Honeymoon Expert

Are you looking for a true partner? One that has the expertise to match your needs to the right vacation destination for the right budget - without charging you more in fees? We ensure that you have an amazing Destination Wedding or Honeymoon Experience. We spend time to understand exactly what you are looking and truly work to make your special trip even more special. Book with the Experts - not a machine! Contact us today for the perfect experience!

Details

Destination Weddings
Destination Wedding Packages, Destination Wedding Planning
Planning
Destination Wedding Planning, Honeymoon Planning
Wedding Activities
Honeymoon, Wedding
Awards and Affiliations
Hall of Fame2020 Best of Weddings Winner2019 Best of Weddings Winner2018 Best of Weddings Winner2016 Best of Weddings Winner2013 Best of Weddings Winner

Pricing for TripGuy - Your Destination Wedding & Honeymoon Expert

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TripGuy - Your Destination Wedding & Honeymoon Expert Reviews

5 out of 5.0
102 reviews
5 Star
98%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviewed On 11/07/2019 by Ashley G
I cannot say enough wonderful things about Mitch and TripGuy. Our wedding was more beautiful than I could have ever dreamed. TripGuy was so easy to work with and was so responsive to any questions that we had. They took care of everything for u...
s and our guest and everything went so smoothly. I could have never imagined the beauty of the resort Mitch helped us find and for that I am so grateful. Our wedding felt like a fairytale thanks to TripGuy. Hands down best people I have ever worked with.
Reviewed On 11/06/2019 by Shannon D
We had a wonderful experience working with Mitch, Andy, and Florence for our fall honeymoon in Germany & France. They were incredibly responsive, months out and during our time abroad, which was amazing. Everything was planned to the T, and we ...
had a very busy schedule to catch multiple trains and transfers among various cities. It was all planned in advance, any time there was a hiccup we were given the option for a refund and told about it immediately. We had an absolutely wonderful time and it was all thanks to them!!!! Highly recommend!!
Reviewed On 11/04/2019 by Ally M
I need to give a shout out to trip guy specifically Melissa Patane! First off she was so responsive with any emails/ questions i had for her. Second, she arranged literally our whole honeymoon from hotels, transfers to hotels and excursions , s...
mall planes from island to island and everything was amazing! It was a trip of a lifetime. She really took a huge chunk of stress off during wedding planning! We had not a worry! Melissa also planned my husbands whole bachelor party as well for him and his guys! And that they loved as well. It’s interesting because we went to a different travel agent prior and the prices and info we got made no sense and were so much higher and confusing! Melissa knows her research and knows what she’s doing! So thank you so much for planning an amazing trip for us Melissa! We look forward to using you for another trip someday!
Any questions?
Reviewed On 10/30/2019 by Brittany S
My husband and I used Melissa Patane for our honeymoon to Rivera Maya, Mexico. Our vacation was amazing. Melissa was extremely helpful and followed up through out the entire process. We will definitely use her again.
Reviewed On 10/28/2019 by Stephanie B
We worked with Melissa to book our honeymoon in Hawaii! Initially we were going to go to the Maldives and kept changing our mind and Melissa was patient with giving us different options for flights and hotels. We ended up sticking with Hawaii a...
nd the hotels we stayed at were amazing! We had no flaws with flights or hotels. Melissa was kind enough to reach out after we arrived at both hotels to make sure all was going ok! I highly recommend Melissa and Tripguy!
Reviewed On 10/07/2019 by Kristie E
Melissa is fantastic at booking you a dream honeymoon. We just got back from our honeymoon in Universal and Hawaii and had a fantastic time!! We didn’t have to worry about itineraries because Melissa had everything booked accordingly. Being out...
first time to Hawaii I didn’t know where to start with planning. Melissa in no time came back with so many itinerary options and listened to exactly what we wanted while staying in our budget. Thank you so much for all our help in creating the perfect honeymoon!
Reviewed On 9/30/2019 by Jackie K
I used Melissa to book my honeymoon to Sorrento, Santorini and Mykonos and im so grateful that I did!! She was so helpful throughout the process and so responsive, answering my hundreds of emails right away! She helped me pick hotels and remain...
in our budget and they were all amazing. She even followed up with me while we were on our honeymoon, checking in to make sure everything was going smoothly. When she heard there may be ferry issues that would affect our travel in Greece, she reached out to me right away and was making alternate plans for us just incase which we were so grateful for. Highly recommend using TripGuy especially Melissa! Takes all the stress out of honeymoon planning :)
Reviewed On 9/30/2019 by Colleen K
The entire team at TripGuy- including owner Mitch Toren- did an amazing job in planning and organizing our honeymoon. We do not travel often and when I provided him a list of things we were looking for, he delivered. He answered my phone calls ...
immediately and responded to all my questions with both business and personal experience. TripGuy set up everything from travel to bus transfer to the amazing resort (UNICO- highly recommend!). He touched base throughout our trip to make sure everything was going great- which of course it was! I don't plan on organizing another trip without the help of TripGuy! Thank you so much!
Reviewed On 9/19/2019 by Adriana F
Melissa from TripGuy was an absolute pleasure to work with. I’ve always dreamed of going to the French Polynesia for our honeymoon and she made the process SO EASY! She answered any questions we had, found the best deals and booked all of the t...
ransfers. We traveled and spent 13 days in Tahiti, Moorea and Bora Bora. My husband and I are still taking about how smoothly everything went and it wouldn’t be possible without all of Melissa help. I literally didn’t have to book a single thing, everything was handled and it made the wedding planning process that much easier. We can’t wait to book another trip with her! Highly recommend, she will plan the honeymoon of your dreams!
Reviewed On 9/08/2019 by Kelly K
Working with Melissa Patane when planning our honeymoon was the best decision ever. She is extremely kind, knowledgeable, and responsive. She also never made me feel like a bother with my 1 million questions! And she knows her stuff; our honeym...
oon was seamlessly planned out at gorgeous hotels with no issues at all whatsoever. Thank you, Melissa!
Reviewed On 8/27/2019 by Tina V
My husband and I knew that we wanted to go to Greece for our honeymoon, but we had no idea where to start with planning. I reached out to Melissa to get an idea of what the trip might look like and she sent me back a perfect itinerary. We start...
ed in Athens, flew to Mykonos and then took a ferry to Santorini. The hotels were gorgeous and in exactly the right areas for us. Melissa even booked our transportation between the islands, so we had nothing to worry about. Working with Melissa was a great experience. She answered all of our questions, made amazing recommendations, and booked everything for us. The experience was seamless! I can't thank Melissa enough for planning such an incredible honeymoon!
Reviewed On 8/14/2019 by Kelsey V
I would absolutely recommend TripGuy for your honeymoon planning. We went to St. Lucia for our honeymoon in July and it was a dream. Mitch and his team talked us through all of our island and resort options. He highlighted the pros and cons of ...
each as he has been to most firsthand. They took care of all our airline, hotel, and transfers as well as surprise champagne at the resorts. We had a small hiccup at our second resort. It was not our vibe and Mitch took care of it immediately. Less than 12 hours later we were on our way to a new resort that was absolutely magical. We will be using TripGuy for our future vacations as well!
Reviewed On 8/12/2019 by Tara K
We booked our European honeymoon through TripGuy using Melissa Patane. Being someone who always books her own trips (and stresses!) this was so much easier. Melissa is very quick at responding and gives you a lot of options that fit your budg...
et. Doing an 11 day Mediterranean Cruise through Norwegian and booking hotels before and after could not have been easier. Melissa also is familiar with the cities we visited and was able to give us honest opinions on tours, city transportation, etc. Amazing job TripGuy!
Reviewed On 8/10/2019 by Tiffany S
We chose Mitch and his team after speaking to a few other agents including destinationweddings.com. They offered us a more personal experience, and response time was quick, typically within a few hours at most. They gave us fair pricing and mak...
e our destination wedding in Cancun less daunting to plan. Tripguys answered all of our questions and concerns and walked us through the entire process to book hotel room (blocks) for our guests. Would definitely recommend him to others for all of your travel needs.
Response from the Vendor on 08/10/2019
Thank you so much for letting us be a part of your special day! Hope to hear back again for future trips.
Reviewed On 8/05/2019 by Rachel F
Melissa helped plan our honeymoon and made the process simple and easy. She was quick to answer any questions or concerns we had, both before the trip and while we were on the trip. She is very knowledgable about all travel processes, and was a...
ble to give us great suggestions for places to stay and things to do on our honeymoon in Sorrento, Italy and Santorini, Greece. The hotels were beautiful and in amazing locations, and the excursions that Melissa suggested were truly worth it. If you are planning a honeymoon, or any trip in general and need assistance, look no further! Ask Melissa to help you out and you will not regret it!
Reviewed On 7/23/2019 by Jacquel D
Alison Lautz is the BEST hands down. She is very patient and addresses all your needs and concerns. I enjoy working with her.
Reviewed On 7/23/2019 by Jodi S
We just go back from our 2 week Europe trip honeymoon! It was amazing! Working with Melissa planning this trip was such a breeze. We had some questions during our time in Europe and Melissa answered our emails very quickly and answered our ques...
tions. She is very responsive and knowledgeable. She knows how to make you feel extra special during your honeymoon. I would recommend Melissa to anyone! Thank you Trip Guy!
Reviewed On 7/22/2019 by Amanda M
Planning a honeymoon was stress-free with Melissa. She was so responsive and knowledgeable. She was able to pick the perfect location and resort based on what we were looking for. We just got back from an amazing 10 day honeymoon in Maui and co...
uldn’t be happier! I would recommend Melissa to anyone! Thank you Trip Guy!
Reviewed On 7/21/2019 by Elizabeth A
Melissa Patane was absolutely wonderful in helping us plan the honeymoon of a lifetime!! We just got back from Hawaii today after 12 days in paradise and we had the most amazing time with memories that we will treasure forever. She was so pun...
ctual in responding and always willing to set up phone calls when I wasn't comfortable through email only sometimes. The excursions that we went on we met the most wonderful, kind, caring people who truly just wanted us to have a good time and enjoy the "Aloha spirit" and our flights and transports all went through without a hitch. Highly recommend Melissa Patane for anyone who is looking for help. I was hesitant at first because I like working in person with people but Melissa made it feel like she was there with me planning throughout the whole process all the way up until the day we got back!! Thank you so much!!!!!
Reviewed On 7/18/2019 by C H
My partner and I were torn on what to do for our wedding- we wanted something cheap and easy, but also, of course, a big ol' celebration. Choosing a resort wedding with Trip Guy truly made this happen! We had a group of 80, and I can't imagine ...
how much stress that would have caused without Mitch and his team. I loved how they handled the booking and also the "know before you go" information that my guests needed. From helping you narrow down your search, all the way to scheduling your shuttle to the airport, Trip Guy cuts your stress and work in half (or more!). Thanks, Trip Guy- highly recommended to anyone!
Response from the Vendor on 07/18/2019
Super happy that we can assist you with your special celebration. wishing you the best of everything together!
Reviewed On 7/11/2019 by Kerry G
Melissa was so amazing and easy to work with! I instantly had confidence that she was finding me the best deals for my honeymoon and trusted her due to her experience with booking honeymoons! We went to Centara Ras Fushi in the Maldives that sh...
e recommended and it was absolutely perfect! She made sure to reach out prior to, during and after the trip to ensure everything went smoothly. I will for sure be reaching out again to Melissa for our next big trip!
Reviewed On 7/03/2019 by Nicole E
TripGuy Travel and Mitch are awesome! We got married in Cancun at Royalton Riviera Cancun Resort. Our concessions (free cocktail hour, 11th person free for every 10 guests, free additional semi-private dinner) upgrades (guaranteed presidentia...
l suite), and transport to and from the resort were all included. We even got a nice surprise and had a luxury transport on our way home at the end of our trip. There were some hiccups due resort errors. I let Mitch know and he addressed and resolved immediately. They provide EXCELLENT customer service. Mitch will advise you to include him on emails to your wedding coordinator...DO THIS! Having the TripGuy travel team as back up was very very helpful. We recommend a million times over to brides having a destination wedding. You WILL NOT REGRET using there amazing service!
Response from the Vendor on 07/03/2019
So happy that we could assist you with your special day....and CONGRATS!!!
Reviewed On 6/29/2019 by Jill K
We are so grateful to Mitch and the TripGuy team for helping us plan our destination wedding! Mitch was great in helping us find the perfect location for our wedding. We had a few phone calls early on where he was very knowledgeable about all ...
of the resorts and based on what my husband and I were interested in and was able to give us a list of resorts to look in to. We ultimately picked Unico which was the perfect resort for us and our guests. Mitch gave us a hand-out to put on our wedding website to help our guests book. They were very flexible with our guests and able to accommodate their needs and requests. They stayed in constant communication with us about who was booking in our block, updates to our room numbers, and specific deadlines we had to keep in mind. I am also so grateful they were able to seamlessly coordinate all of our guests' transportation to and from the airport, included in their hotel package! They even set up a special limo for us as bride a groom which was so fun. They checked in with us throughout our stay to make sure everything was going well. When my uncle missed his flight, they were available right away to help with changing his travel arrangements. I was nervous at first to plan a destination wedding but TripGuy helped us so much and our wedding day was perfect!
Response from the Vendor on 07/03/2019
So glad we could assist with everything.....and really had hoped to earn a 5-star review!
Reviewed On 6/18/2019 by Angela H
Melissa Patane was our travel agent for our honeymoon and she was amazing from the start. We booked a trip to Greece (Mykonos and Santorini), and Cyprus (Ayia Napa) for two weeks. Melissa made sure everything went smoothly and was in frequent c...
ontact with us and had excellent communication. All the resorts she booked were fantastic and it truly was a dream vacation! We were treated like royalty at all resorts and felt very spoiled! Myconian Villa Collection, Astra Suite, and Alion Beach hotel were the hotels we stayed at. I highly recommend Melissa Patane for any travel needs and I will continue to be a client of hers for my future trips!
Reviewed On 6/14/2019 by Nicole S
I used Melissa from Trip Guy to plan my destination wedding. I changed my mind on a thousand things, and she was very patient with me the whole time. Ultimately I let Melissa take over and decide what country I should have my wedding in, and sh...
e picked the perfect place and the perfect resort. My wedding was absolutely perfect and all of my guests had an amazing time. Melissa booked my guests for them as well, and nobody had to worry about a single detail! I would definitely recommend!
Response from the Vendor on 06/14/2019
Thanks so much for trusting Melissa (and TripGuy) with your special day!
Reviewed On 6/08/2019 by Stephanie R
Melissa planned our trip and she was amazing, answered all of my emails so quickly and booked us an amazing honeymoon to Greece!!! All of the hotels were beautiful with impeccable service. She recommended tours to us and they were so much fun! ...
Melissa is the best!
Reviewed On 6/07/2019 by Kayla G
Mitch and his team were great!! They made our wedding seamless and easy. They walked us through the process, helped us figure out the right resort for us, and helped finalize the wedding destination plans!! They were great! If you need any trav...
el agent help - this is the team for you!
Response from the Vendor on 06/07/2019
Thanks so much for trusting us to help you and your guests with your special day! Congrats!
Reviewed On 6/06/2019 by VICTORIA R
Melissa with TripGuy made my life SO MUCH EASIER when planning our honeymoon! She's so knowledgable about basically every hotel or resort I asked her about, and that was crucial as I'm a nervous traveler. She kept it really straight forward. Ca...
n't explain how easy and enjoyable of an experience we had getting to Antigua! Thanks! :)
Reviewed On 5/29/2019 by Tony L
The team at TripGuy couldn’t make the whole wedding planning process any easier! Mitch knows every resort inside and out, his recommendations and reviews of the resorts are spot on. He spent hours on the phone with us telling the pros and cons ...
of each resort. He went over the whole destination wedding process making a very overwhelming process very easy and simply to follow. He is very responsive (within hours even minutes) and his quotes were great, even when prices went down he was able to get that price for every guest. The team at trip guy is large, which is good because each guest get a personalized experience. When our guests emails fell through the cracks, they were great about making sure it was taken care of. When our wedding coordinator wouldn’t respond to us, Mitch would send an email on the back end, getting her to respond instantly. He got us quotes for excursions and even a limo ride from the airport to the resort! We couldn’t have asked for a better agent.
Response from the Vendor on 05/29/2019
Thanks so much for allowing my team and I to be a part of your big day and so glad you appreciated our service. We hope we get to serve you again soon! Thanks and congrats!!
Reviewed On 5/23/2019 by Andrew W
Mitch and the TripGuy team are great. We initially tried to plan our destination wedding on our own, but couldn't get resorts to respond to us, and were struggling with how to pick a place. Mitch spent a lot of time with us talking us through t...
he best fit for what we wanted, and everything turned out great. Best decision to go with them!
Response from the Vendor on 05/23/2019
Thanks so much for the kind words and so glad that everything worked out!
Reviewed On 5/23/2019 by Jessica W
Our decision to select TripGuy as our destination wedding planner/travel agent was the best decision we made! Mitch was a fantastic with helping us select the perfect resort for our wedding. He helped throughout the planning process to get us t...
he answers we needed and was quick to escalate so I could remain calm during the planning process. Once we got to the resort, we ran into an issue. I contacted Mitch and within the next few hours, he made sure the resort worked to make things right. I cannot say enough great things about Mitch and his team.
Response from the Vendor on 05/23/2019
Thank you so much for allowing my team and I to be a part of your special day!
Reviewed On 5/10/2019 by Gleybis C
Really not sure what I would have done if someone would not have recommended me to Mitch and his team to me for my destination wedding. I thought I knew what I wanted but it wasn’t until speaking with Mitch that he made me realize just how much...
more I actually needed to know and think through and consider. He gave me real advice and options based on what our preferences, and narrowed it down to a resort that was PERFECT for us. They were just incredibly helpful and responsive through out the whole process and took care of all the details for me and my guests when it came to dealing with the location, booking rooms, flights, transportation, etc. Could not recommend enough. Our wedding was absolutely beautiful and exceeded all expectations we had. Thank you to Mitch and the team again!
Response from the Vendor on 05/10/2019
So glad that we could assist and that your wedding exceeded your expectations!
Reviewed On 3/19/2019 by Lindsey G
We have had two other friends enlist TripGuy Travel for their destination weddings, so when it came to planning our destination wedding, I knew who to call right away! We went back and forth a several times discussing resorts until I found the ...
perfect one! Once invites went out, Mitch and his team sprung into action helping our 110 guests book their rooms and also coordinate transportation to and from the airport. Mitch and his team were there EVERY step of the way and helped in any way they could once we were at the resort. Everything went really well...We couldn't be happier! I will continue to recommend TripGuy for anyone's travel needs!!!
Response from the Vendor on 03/19/2019
Thanks so much for getting to be a part of your big day! Congrats!!
Reviewed On 3/14/2019 by Jessica V
Travel agents are a must to help plan your destination wedding. Prior to planning our wedding this past year we had never used a travel agent, but when we started planning our wedding we knew we needed help. Mitch and his team left no stone unt...
urned. They guided us through every step of the way and helped us pick the perfect resort based on our wants/needs and vision of what we wanted our wedding venue/resort to be. Mitch and his team have first-hand knowledge on locations, hotels, activities, and more. Mitch never failed to make sure we felt important through out the entire process by always promptly responding to any questions we had by either a phone call or email, and by promptly I'm talking less than a hour!(now that's impressive). They managed our whole wedding group for us and made sure everyone in our group was prepared and booked. The only thing I had to do when it came to helping my group book was sending out a very detailed wedding flyer which Mitch and his team created for me!They put me in contact with the resorts wedding team which I could tell that Mitch and his team had a great relationship with. During our wedding week while we were at the resort Mitch made sure to check in on us and make sure everything was going smooth! He promptly took care of any little hiccups or matters that occurred with the resort during our stay. It was such a relief to have his help prior, during and even after our wedding was over! If your considering a travel agent for your destination wedding I can assure you to look no further because by selecting tripguy you will 100% be in the best hands
Response from the Vendor on 03/14/2019
Thank you so much for the opportunity to be a part of your event. It was a pleasure to work with you and your guests. Congrats!!
Reviewed On 1/11/2019 by Christie E
Melissa from TripGuy was AMAZING start to finish. Her response time and efficacy is unmatched with any other specialist I’ve ever heard of! She help us book our dream honeymoon to Dubai and the Maldives which was everything we could have hoped ...
for! She was respectful and helpful staying within budget and super informative throughout the whole process! Will ABSOLUTELY use her again!!!!!
Reviewed On 1/08/2019 by Meridith M
Mitch and the team were amazing to deal with for our destination wedding in Mexico. They made the whole process so smooth and easy! Laura and Christine did a great job keeping track of my guests' rooms and travel plans. Whenever we had problems...
with our wedding coordinator at the resort, Mitch was able to get things quickly resolved. He recommended a resort for us based on what we wanted instead of pushing us towards a place we weren't interested in like the local travel agent I had originally contacted had done.
Response from the Vendor on 01/09/2019
Really happy that our first wedding at Hotel Xcaret turned out to be a success!!! Congrats!
Reviewed On 11/26/2018 by Julie F
Mitch, Laura, and co coordinated all travel for our 80+ people destination wedding and they were AWESOME! Responsive, efficient-we couldn’t be happier with our decision to book through trip guy. Thanks for taking this off our plate and allowing...
us to focus solely on our special day!
Response from the Vendor on 01/09/2019
So glad that we could be a part of your special day!
Reviewed On 11/15/2018 by Kim S
Melissa Patante was absolutely incredible in helping us book our honeymoon! She is extremely patient, kind, and will help work within your budget. I must've asked her 50000 questions and she was so patient. She also checked in before, during an...
d even after our trip. Highly recommend using Melissa!
Reviewed On 11/12/2018 by Adi S
Trip guy made our destination wedding plan so easy ! He was on top of things including sending out a flyer to all our guests that were interested in using him for their trip ! Quick responses to questions and saved us sooo much time !! Highly r...
ecommend him !
Response from the Vendor on 11/13/2018
Thanks greatly for allowing us to be a part of such a special occasion! Mitch
Reviewed On 11/02/2018 by Alex N
My wife and I decided on a destination wedding early on in our engagement. We contacted a local travel agency to obtain information on destination weddings and available resorts. Unfortunately, the style in which the travel agent presented vari...
ous resort information was scattered and unorganized for what we would have preferred. Additionally, there was a delay in communication with the agent we were working with. Therefore, we decided to do a Google search for destination wedding planners. This is where we stumbled upon Mitch and the TripGuy team. Within approximately one business day, Mitch had already contacted us and set up a meeting to discuss our preferences for location and style of resort. After about a 20 minute phone call, Mitch went to work and said he would provide several resort options that he thought would match our preferences. Shortly after our meeting, Mitch sent us a list of resort options and asked us to do our homework and note all aspects of the resorts that we both liked and disliked. This style of planning worked well for both my wife and me and helped us narrow down the resorts to a select few. Mitch had an impressive knowledge base for each of the resorts that we chose and the various positives and negatives associated with each location. We were extremely happy with the methodology used by Mitch to ensure that we selected the resort that fit our preferences the best. After selecting the resort, we began the process of reserving a block of dates and room type for each of our guests. This phase of the booking process took slightly longer as it required communication between both TripGuy and the resort. However, Mitch did well to keep us updated on the reservation progress. Once we decided on the quantity of rooms and various room types, we were able to sign a contract which guaranteed the room reservations for each of our guests. The next phase required that each of our guests make the reservation payment to secure the room type. This is where we received some negative feedback from several of our guests. At the time of booking (Spring, 2018), the TripGuy payment website was not working well for many of our guests. The payment page would freeze after payment was submitted, leaving our guests unsure as to whether the payment processed. Each of the payments went through; however, it left many of our guests confused and uneasy with the booking confirmation process. We would recommend an updated payment processing system in the future. After we had all of our guests confirmed and rooms reserved, Mitch put us in contact with the wedding coordination team at our resort. This team handled all of the specifics surrounding our wedding ceremony and reception within the resort property. The wedding itself was truly amazing and we couldn't have been happier!! A big thanks to Mitch and the TripGuy team. They brought ease to planning such a large event and were extremely helpful along the way. We would highly recommend TripGuy for those planning a destination wedding!
Response from the Vendor on 11/13/2018
Thanks so much for the details review and feedback. We were so glad to be a part of your amazing wedding! Congrats!
Reviewed On 11/01/2018 by KRISTEN F
I cannot recommend TripGuy Travel enough! I've used them a total of three times now, twice for Cancun and once for Disney. They are awesome! For our last family trip, we had a large group traveling for a wedding. The team at TripGuy, Mitch,...
Laura, Jessica...they all pitched in to answer any questions we had. Emails and phone calls were answered promptly. The wedding at The Royalton in Cancun turned out more beautiful than I had expected. If you are planning a family vacation or a wedding, do not hesitate to use TripGuy Travel!
Response from the Vendor on 11/02/2018
Thanks so much for trusting our team on your vacations and special events!
Reviewed On 10/16/2018 by Jenna K
Melissa Patane did a wonderful job on booking our honeymoon. We weren’t even going to go on a honeymoon but through recommendations decided to just email her and see what her thoughts were and what she could do for us. She responded to me ema...
il in 10 minutes (on a Sunday!) and we went back and forth on a couple emails as to what our preferences were activity wise and then she gave us suggestions on locations and hotels. In the end, she got us a trip to St. Lucia, all inclusive, swim up pool, at a beautiful resort, including air fare for under the budget we originally gave her. It was easy as 1-2-3, and definitely the easiest thing we planned the whole wedding. We will definitely be going to her for any of our other travel needs.
Reviewed On 10/12/2018 by Riley W
Wow! I don't even know where to begin. From our first call with Mitch to even today, TripGuy has been incredible. They made planning a destination wedding truly STRESS FREE! It was so nice to know that our guests were well taken care of and tha...
t all of our travel needs were being handled. Mitch is incredibly knowledgeable about the various different travel destinations out there and he really helped us choose our perfect resort. He and the rest of the team took care of everything! They always respond and even answer all of my silly questions. I look forward to using TripGuy to book my anniversary trips for years to come! :)
Response from the Vendor on 10/15/2018
Thanks for allowing the TripGuy team to be a part of your special day and we look forward to working with you for years to come! Congrats!
Reviewed On 8/07/2018 by Lauren C
Melissa was amazing to work with from start to finish. She helped my husband and I have a fantastic Hawaii Honeymoon. She gave us incredible recommendations and had so much knowledge on everything on the islands. She answered all of our questi...
ons and her response time was impeccable. I have already recommended her to other people and will continue to use her for future travel plans. Thanks Melissa!
Reviewed On 8/03/2018 by Erica N
Melissa at Trip Guy Travel LLC Melissa@tripguy.com My husband and I had the most incredible honeymoon in Antigua thanks to Melissa Patane (now Mencher i think). We wanted the nicest accommodations at sandals grande Antigua but couldn't afford...
7 days of that, so Melissa suggested 3 days in cocobay and 4 at sandals. Best decision ever!!!! Cocobay was so authentic, quiet and relaxing. The views were breathtaking. Sandals was also amazing and it was just so cool to experience Antigua in 2 very different but equally awesome resorts. She knew we wanted private plunge pools and hooked us up with them in both resorts. Another reason we love her so much is that our honeymoon was scheduled for last summer, but the NIGHT BEFORE our flight we were in the ER with a medical emergency and had to cancel everything. Melissa took care of every single detail to cancel and got my money back so I could concentrate on my husband's health and not worry about anything else. Melissa also responded to my MANY emails crazy fast. She is a true professional and we'll be using her again next time we travel.
Reviewed On 7/30/2018 by Amanda C
Where do I even begin?! Working with TripGuy was a dream come true, Mitch and Laura made the entire process so easy and kept all details organized throughout the entire planning process. When I began to search for a travel agent to help facilit...
ate travel details for my guests and I it was impossible to find agents that had the experience and level of professionalism that TripGuy has. Choosing them was one of the best decisions I made while planning my wedding at Dreams, Rivera Cancun. Mitch knows exactly what type of resorts to recommend based on his client’s requests and is full of knowledge when it comes to region, transfers and excursions. I even kept him cc’d on emails with my wedding coordinator so if there were any issues he would escalate to resort. Laura, is so knowledgeable and made sure all details were clear as she worked with my guests. Anytime I emailed her with questions they were answered within a few hours and sometimes within minutes. I could always count on both of them to let me know where we stood in the booking process and what we had to do next. Not only was booking hotels a breeze but setting up transportation was as well. My guests only spoke highly of TripGuy and it reduced a lot of stress knowing that my guests were in great hands. Thank you TripGuy for helping me plan the most magical day of my life!
Response from the Vendor on 07/30/2018
Thanks so much for allowing me and my team to be a big part of your big day. Congrats!
Reviewed On 7/27/2018 by Lauren H
Working with Melissa Patane was seamless from the start. I was very indecisive about our honeymoon, and Melissa was patient and accommodating each step of the way. We had an amazing honeymoon and can't thank Melissa enough!
Reviewed On 7/20/2018 by Linda H
We enjoyed working with the TripGuy team. They respond quickly to your inquiries and were helpful in the decision process. With so many resorts to choose from for our destination wedding, their knowledge came in very helpful. They did advise us...
the resort we chose had a great cuisine, which was spot on. The only 2 things that were frustrating, was the beach at the Dreams Tulum was not as amazing as explained; lot of rocks and no real safe area to swim. Several of our friends complained to us about the beach, as well as our son. The second was the transfers to and from the resort. The agency claimed they did not have our info and we were delayed in arriving, and the agency had the wrong flight time when leaving and we were being rushed. As for everything else, and our guests experiences with them things went well, outside of their transfers as well. I would definitely recommend them if you're considering a destination wedding.
Response from the Vendor on 07/20/2018
Very disappointed that you feel that these issues (mostly out of our control) warranted less than a 5 star review nor reflect on all of the good work we did. I'm sorry you felt the beach didn't meet your expectations...conditions change every...
day but most feel the beach at Dreams Tulum is truly one of the best in the area. In regards to transfers, Lomas unfortunately let us down with some of the scheduling but they generally do an amazing job after 10000s of happy customers we've sent them. We wish you a lifetime of vacations together.
Reviewed On 7/09/2018 by Tiffany R
Working with Mitch Toren and the weddings team (Laura, Courtney, Christine) at TripGuy was a seamless experience, and we couldn't have planned our wedding and honeymoon without them! They are lightning fast in their response time, consistentl...
y kind and patient, and deliver on their promises. Their level of customer service is unmatched! The process started with a phone call with Mitch. Initially, all we knew is that we wanted a wedding on the beach in Mexico. He helped us narrow our resort choices down to the one that was the best fit for us (it ended up being absolutely perfect!), and then provided excellent rates, perks and extras for us and our guests. I loved knowing he'd been to most of the resorts multiple times and knew from experience everything he told us about. Mitch and his team helped us every step of the way, from booking rooms, to arranging transportation and excursions, and even worked with us once we arrived on site to make sure everything was running smoothly, and handling our last-minute changes seamlessly. Mitch also had to step in several times to negotiate with our resort wedding coordinator, making sure we had timely communication and got everything promised to us in our wedding package. Because we worked with TripGuy, we had additional inclusions in our wedding package we wouldn't have gotten if we'd gone through the planning process alone. It was so nice to have an expert on our side! As a side note, this was an LGBT wedding, and it was important to me from the start that we were treated just like any couple planning their wedding. Mitch's team didn't miss a beat. I can't imagine planning another trip without their help and highly recommend them to anyone!
Response from the Vendor on 07/09/2018
Thanks so much for allowing me and my team to be a small part of your amazing event, family, and friends. We truly enjoyed working with you and was so glad that everything turned out amazing! Congrats!
Reviewed On 5/22/2018 by Ashley E
We love TripGuy! Mitch and his team helped me from the very beginning of my destination wedding planning until the very end (and beyond). I always joked that Mitch responded to my emails before I even had the chance to press "send." I ran into ...
a problem with my resort venue during planning and Mitch stepped in and remedied the issue within 24 hours. It was like magic. He has built relationships with the hotels that they book with which is REALLY beneficial as a bride. I cannot stress that enough! TripGuy was one of the best wedding decisions we made. Many many special details, from the top notch transportation service they arranged, to the group perks we received, to the clearly arranged documents they sent our entire group prior to travel. Most importantly, Mitch is very honest and personable. He laid out the pros and cons of each resort we were considering so we could make an informed decision. He didn't push us towards certain resorts like the other travel agents we considered. Do yourself a favor and let TripGuy take the stress out of planning your trip...you won't regret it. I can't thank them enough!
Response from the Vendor on 05/23/2018
Thanks so much for allowing us to be a part of your big event and get to "know" your family and friends. We are so glad that everything worked out and can't wait to see the 2 of you celebrate together in the future! Thanks for trusting us.
Reviewed On 5/21/2018 by Shannon L
Everyone at TripGuy took such good care of my husband and I and all of our guests during our recent trip to Dominican Republic for our wedding. If anyone knew how special this trip was to us, it was them. It can be a crazy time, even planning...
a destination wedding and Mitch and Laura were many times my calm in the storm! They not only helped us coordinate our rooms, many guests' flights but also two excursions that were amazing!! Thank you TripGuy for the recommendations, the many phone calls and emails and your help in making this trip special to all of us. We will definitely use them again for our next Caribbean adventure!
Response from the Vendor on 05/23/2018
Congrats! Thanks so much for working with us and letting us help you for this amazing destination wedding. The pictures were amazing!
Reviewed On 5/14/2018 by Dana P
Wow! 5-star service! My husband and I reached out to TripGuy in October 2017 to have them help plan our destination wedding in Punta Cana, DR. From helping us narrow down the resort to making sure all travel for our guests went smoothly aft...
er the wedding. Mitch Toren and team did a phenomenal job from start to finish. They were on call in the event travel plans or issues with the resort occurred. TripGuy helped negotiate the room rates for our guests based on group reservations. They took the pain out of having to negotiate. The negotiations made it financially reasonable for guests to attend. TripGuy also helped during the wedding planning to make sure that I was delivered the service I signed up for on the wedding ceremony itself. Mitch and team were always responsive when called or emailed with questions. They were in constant contact with me with critical group room deadlines to make sure I was not stuck with rooms that I did not need. I would highly recommend TripGuy for your destination wedding needs!!!
Response from the Vendor on 05/14/2018
Thanks so much for trusting such an important day to me and my team! Congrats!
Reviewed On 5/02/2018 by Natalie K
We had the awesome pleasure of working with Mitch for our honeymoon. He picked the most amazing destination (Couples Negril, Jamaica)! We have never had a better trip! Mitch was very friendly, on top of all the information, travel documents, et...
c. He checked in on us during our stay to make sure everything was going well, and was overall very friendly and helpful! I would for sure use Mitch again for future vacation planning!
Response from the Vendor on 05/23/2018
Thanks so much for letting us work with you on your honeymoon and we were so excited to see that together we picked a great resort for what you were looking for! Congrats!!
Reviewed On 4/29/2018 by Ludmila F
Mitch, Christine, and Laura were absolutely amazing. They made planning our destination wedding a breeze. They were quick to respond and always offered valuable advice. They were instrumental in dealing with the resort and issues that came up a...
long the way. Mitch has wonderful contacts and was able to help set us up with a rabbi in Mexico for our ceremony. On our wedding day we had an issue where they set up a wedding basically right in front of ours, my husband, our families and Mitch through his contacts in Mexico were absolutely instrumental in getting this issue resolved. We had a perfect wedding and stay at our resort. I am so grateful to Mitch and his team for their knowledge and professionalism and I plan to continue to use them for our travel in the future.
Response from the Vendor on 04/30/2018
Thanks so much for allowing us to be a part of your event! You guys looked amazing at the wedding and it seems like everyone had a great time at Finest Playa Mujeres! CONGRATS.
Reviewed On 3/18/2018 by Nicole A
I cannot say enough wonderful things about Tripguy Travel and in particular Mitch Toren. I had not used a travel agent before and after this experience, I never want to travel without one. I was floundering with the many options online while...
planning our Mexico Destination wedding. Once I found Tripguy (and realized that they were free of charge for me), Mitch helped me narrow down which resort to chose by spending >1 hour on the phone (2-3 times) with me. He discussed, very honestly, the pros and cons of each resort. It seemed as though he had traveled with his family to many of them and offered first-hand knowledge that made choosing a resort in our budget much easier! The resort we chose ended up delivering exactly what he promised and fell short in all the ways he prepared me for. Mitch explained the wedding planning process and connected me to all the right people before we arrived at the resort. He was able to clarify and answer my questions along the way when I was having difficulty understanding or when the resort was taking a very long time to respond. There were many instances where myself or my guests tried to find the answer to a question (for example how to sign up for a golf tee time), failed, and Mitch would figure it out for us in less than a day. He also helped us to find excursions and got us discounted rates for both excursions that we chose. The excursion company that he connected us too definitely ended up being the best that we observed at the resort. Mitch also worked with my maid of honor in planning the bachelorette party at the resort, giving many options for safe off-resort travel. The response time while planning was, if not immediate, in less than six hours for any question I had. They clearly have an answering system where if your primary agent is not available, someone else responds for them. Once we arrived in Mexico, the response time was IMMEDIATE. My email time stamps show that Mitch emailed me back less than 2 minutes after I emailed him each time. We had two hiccups that required Mitch’s help while at the resort (one involving dinner reservations and one regarding early travel back to the resort from an excursion due to rain). Both times, I emailed Mitch and the problem was resolved immediately. My guests all mentioned how happy they were with their transportation from the airport and said they will use Tripguy again. My brother and his wife just booked their honeymoon to Jamaica with Mitch. Our wedding was everything I hoped for and more. I am so grateful to Mitch and his team at tripguy travel. They made what would have otherwise been a very intimidating and overwhelming wedding planning feat easy and fun. They were our travel-angels watching over us via email while we were away in a foreign country. You definitely want this team on your side while traveling!
Response from the Vendor on 03/19/2018
First of all - congrats! We are so glad that everything worked out and you and guests had an amazing time! We can't wait to hear from you and your guests again for their next vacation experiences! CONGRATS!
Reviewed On 12/06/2017 by Jason S
I cannot say enough, how happy I am with Tripguy - especially Melissa. I was referred to her through a friend and for the first time in my life I opted to use a travel agent to book our honeymoon as opposed to booking myself. Melissa was profes...
sional and communicated with me entirely through email (my preference) for the entire booking process. Not only did she book amazing hotels and excursions, she also provided recommendations that were spot on. The one time I did need to reach her by phone, she was immediately available and got things done for me in a moments notice. Incredible service and an overall great experience for my wife and I. Thank you Melissa, you did a phenomenal job and we will certainly be recommending our friends use you.
Reviewed On 12/05/2017 by Christian S
It can be a very difficult task to plan a wedding in another country, but Mitch and his TripGuy team made the process stress-free and executed everything we wanted flawlessly. We had 70 guests coordinate everything through TripGuy. Everyone sai...
d how TripGuy was great to work with and really did everything to accommodate our guests that were affected by 3 different hurricanes. Their attention to detail was evident when there were some major issues with the hotel we chose and TripGuy worked diligently to help solve each problem sometimes without us even asking. They worked behind the scenes to make sure we enjoyed our wedding experience. Mitch worked days negotiating with hotel for prices and even was able to get us a free cocktail hour for our wedding. We highly recommend working with Mitch and his team to plan a destination wedding. You will not be disappointed!
Response from the Vendor on 12/06/2017
Thanks so much for trusting in us to assist you in planning your big event. Not our "easiest" wedding but in the end, it all worked out. Congrats!
Reviewed On 11/28/2017 by Maria D
I have a million wonderful things to say about Mitch! My husband and I recently got married and Mitch was our travel agent for our honeymoon and he was absolutely incredible! He had so much knowledge and made the whole process of planning a hon...
eymoon while planning a wedding incredibly easy! He answered all of our questions honestly and sincerely and he always had time for phone calls. He set up our flights and transfers and everything else that we needed. All we had to do was tell him the dates and anything else that we wanted and Mitch made sure that it happened. We had an amazing time and will definitely use Mitch and his trip guys team for our next vacation!
Response from the Vendor on 11/29/2017
Thanks so much for the opportunity to assist with your honeymoon. So glad that everything worked out and you enjoyed! Look forward to hearing from you again soon! Mitch
Reviewed On 11/03/2017 by Jessica D
My husband and I just got back from An amazing vacation with help of Melissa from Trip Guy Travel. Melissa helped me plan our trip to Europe (Italy & Greece) and she was absolutely amazing to work with! Initially I was a little stressed about p...
lanning the trip because we had a cruise that was taking us from Greece to Italy and we wanted to extend our trip even longer. When I reached out to Melissa I gave her all the information and she was able to put together an amazing trip and itinerary for us. She was able to reccomend the most AMAZING hotels and was full of great suggestions. She was so easy to contact and would always get back to me within the hour. She checked in on us while we were away and was always available if I needed anything .. even from Europe! Because we had Melissa as our travel agent we were able to get upgraded from a standard room at Katikies (in Santorini, Greece) to the honeymoon suite which was seriously the most amazing room with the most amazing views !! If anyone is looking to plan their honeymoon or a trip I would highly suggest using Melissa!! Thanks you so much Melissa for such an amazing trip!
Reviewed On 9/27/2017 by Jennifer S
Wow!! That's the best word to describe our wedding experience from 6 months prior to the moment we walked back in our house as one! We went to Cancun and stayed at the Iberostar Cancun. Trip Guy (more specifically Rocco Tabor) made this experie...
nce ZERO stress for us and our entire wedding party/attendees. There was no detail too small or too big for them to handle. We would not recommend them if it wasn't amazing all the way around. Job well done Rocco and Trip Guy. P.s. Rocco booked our honeymoon too and we are Cancun bound again.
Reviewed On 9/25/2017 by Emily A
I cannot say enough about my experience with TripGuy and in particluar, Melissa Patane, our agent. My father passed just after my wedding and during that extremely difficult time I had to cancel our dream honeymoon to Greece last minute. Meliss...
a worked with me and was able to get nearly everything refunded. A year later, we re-booked our trip and she worked endlessly to help me with every detail. I was quite anxious traveling to Europe for the first time and she never made me feel like a bother and would respond to my million questions immediately. Even on our trip when a question or concern came up, she responded immediately. I wouldn't recommend a better agent/company. I will be using Melissa for all future trips, hopefully there will be many!! :)
Reviewed On 9/24/2017 by Stephanie C
My husband and I used TripGuy for our honeymoon to Thailand this past August and boy are we happy we did. What an incredible experience. Melissa was beyond helpful and fantastic. We told her exactly what we wanted. She stayed within our budget ...
and delivered everything we asked for. Not to mention, when we had a question (in Thailand with an 11 hour time difference) Melissa answered our texts/emails immediately. Everything was a breeze, enjoyable and went smoothly from the flights, to our transfers, to the hotels, and excursions. We would highly recommend this company. What a terrific experience. Thanks again for making our honeymoon so memorable.
Reviewed On 9/19/2017 by Stephanie L
I called a few destination wedding planners before deciding on TripGuy. From the first contact I had with Mitch I knew we had made the correct decision. Mitch was professional and very well informed. His experience and knowledge about the plac...
es we were looking to book made the process a breeze! If I had a question or needed something followed up on Mitch and his team took care of it. His suggestions for coordinating travel information with my guests was amazing. I got so many compliments on how organized our destination wedding was. Everyone's booking was taken care of through the TripGuy agency and all travel documents were sent to our guests with a clear discription of their flight times, hotel information and transportation information. I can't thank Mitch and his team enough for helping us plan the wedding of our dreams! :)
Response from the Vendor on 11/29/2017
We are so glad that we could assist you with your big day! We wish you a lifetime of amazing vacations together! Mitch
Reviewed On 9/19/2017 by Courtney D
Melissa was fantastic for my bachelorette party! I told her exactly what I wanted and she offered me 3 options and we both decided on the paradisus in playa del carmen. Well I can not have enough good things to say about the help I received fro...
m Melissa. She was extremely responsive, attentive, and helped when hurricane Irma was looming over our vacation. I would highly recommended her services especially because she got me such a great deal!!!! Thanks Melissa!
Response from the Vendor on 09/19/2017
Thanks so much for trusting TripGuy! Please refer us to others.
Reviewed On 6/22/2017 by Kristen B
We were referred to TripGuy by friends of ours who used them for their wedding in Jamaica and highly recommended them. We are so happy with and thankful for the work TripGuy did to make our wedding such a wonderful experience. Mitch and his tea...
m are so knowledgeable about the resorts and the area that they were able to narrow down our resort choice to one that perfectly reflected our personalities and desires. They were able to help us get the most for our budget as well. Mitch and his team were always in communication and kept us informed of any situations that might need our attention while handling them with professionalism and expertise. They truly kept our stress reduced as much as possible when planning a destination wedding. We were also delighted to hear so many great reviews from our guests (45 total) regarding working with TripGuy. Mitch and his team were with us every step of the way, from choosing a resort, negotiating a contract through to our return home and finishing follow up details with the resort. We are grateful for all of the effort and support from Mitch and the TripGuy team. We highly recommend using them and hope to have the opportunity to work with them again for our trips in the future!
Reviewed On 6/11/2017 by Melinda F
The TriGuy team were awesome!! I was having a destination wedding in Jamaica and needed help to book rooms for everyone. They coordinated everything for about 30 people including hotels rooms and transportation. Communication was great, they an...
swered all emails very quickly and answered any questions I or my guest had. Everyone I communicated with at Tripguy were great. Customer service was on point and I am big on customer service. That makes the difference!! We all made it to the hotel and back home without any issues. They relieved a big burden for me of having to arrange accommodations for everyone. I would definitely recommend TripGuy to help book your getaways, they were awesome.
Response from the Vendor on 06/12/2017
Congrats! Thank you so much for trusting us with your big event! So glad things worked out and we wish you a lifetime of vacations together1
Reviewed On 5/30/2017 by caity f
My HUSBAND and I just got back from our honeymoon at Sandals Antigua! It was our first all inclusive resort and it was absolutely amazing. Melissa helped us from start to finish with brainstorming where to go, booking, and even being sure to ch...
eck in on us to make sure our trip was running smoothly. The entire process was stress free and Melissa was able to work with our budget and endless questions. There is nothing I would change- Melissa was great and helped to make our honeymoon one for the books !!
Reviewed On 5/17/2017 by Henley S
TripGuy was AMAZING! We were nervous at first to work with a travel agent from out of town, but it was one of the best decision what we made in the wedding planning process. Mitch was SO responsive and knowledgable about so many different coun...
tries and places to stay at each. My husband and I were planning a destination wedding in Mexico and Mitch found us a great location at a great price. Unfortunately, we did not end up having our destination wedding. I was worried Mitch would be upset with the amount of work we had put into the planning of the destination wedding, and believe me he put in a ton of work, but he wasn't at all. Mitch helped us find the perfect location for our honeymoon!! There are not enough kind words to say about Mitch and his whole team. Everyone was GREAT! I have to give a special Thank You to Alexis! She was AWESOME! She was kind and very responsive to every email I sent. She very helpful with any questions or changes that we wanted to make. And she was able to get us unbelievable deals! If you are looking for a travel agent or a destination wedding planner, look no further. You have found THE BEST company to work with. Thanks again TripGuy!!
Response from the Vendor on 06/12/2017
So glad that everything worked out in the end! You were a pleasure to partner with and look forward to hearing from you guys again on anniversary trips!
Reviewed On 5/09/2017 by Teri B
TripGuy did an AWESOME job of helping us pick our resort for our destination wedding as well as coordinating 50+ people. They listened to what was a priority to us and helped us narrow it down. They gave great recommendations and my guests pr...
ovided great feedback on how smooth it went. They also commented on how quick TripGuy responded to everything. If there were any questions, they got back to us within minutes. Loved that! Will absolutely use them again for future travel.
Reviewed On 5/08/2017 by Norm & Colleen H
We got married on April 30th 2017 at the Rose Hall Suites in Montego Bay Jamaica (Iberostar). We reached out to TripGuy about 18 months before our wedding date to start the process of securing the perfect venue. We had 64 guests ranging in age ...
of 13 mons (our son) to 71 years old. We needed a place that was family friendly while also offering an fabulous escape for my friends leaving their kiddos behind for a child free adventure. Mitch nailed it with this recommendation. It was perfect for EVERYONE. From day one with working with TripGuy, Mitch and his team, Christine and Laura made life so much easier. They were the contact for deposits, travel information, etc for all my guests. All I had to say was contact TripGuy. They hold your hand from the beginning to the end! I was emailing Mitch from the resort with some minor questions and I was getting responses within the hour. We can not say enough great things about our experience with TripGuy. They are the travel agency to use for a large group booking. Plus, they know so much about the resorts they recommend, they can really help you tailor the perfect destination for your group needs. I will be using TripGuy in the future!! A+A+A+ in customer service!!
Response from the Vendor on 05/09/2017
First of all - it was a pleasure to work with you, your family and friends - and we are so happy that everything worked out! Congrats!!!
Reviewed On 5/08/2017 by knottiefd2cb1c749843635
We got married on April 30th 2017 at the Rose Hall Suites in Montego Bay Jamaica (Iberostar). We reached out to TripGuy about 18 months before our wedding date to start the process of securing the perfect venue. We had 64 guests ranging in age ...
of 13 mons (our son) to 71 years old. We needed a place that was family friendly while also offering an fabulous escape for my friends leaving their kiddos behind for a child free adventure. Mitch nailed it with this recommendation. It was perfect for EVERYONE. From day one with working with TripGuy, Mitch and his team, Christine and Laura made life so much easier. They were the contact for deposits, travel information, etc for all my guests. All I had to say was contact TripGuy. They hold your hand from the beginning to the end! I was emailing Mitch from the resort with some minor questions and I was getting responses within the hour. We can not say enough great things about our experience with TripGuy. They are the travel agency to use for a large group booking. Plus, they know so much about the resorts they recommend, they can really help you tailor the perfect destination for your group needs. I will be using TripGuy in the future!! A+A+A+ in customer service!!
Response from the Vendor on 06/12/2017
We were so happy to be part of your big day! Congrats!!!
Reviewed On 5/08/2017 by Colleen U
We got married on April 30th 2017 at the Rose Hall Suites in Montego Bay Jamaica (Iberostar). We reached out to TripGuy about 18 months before our wedding date to start the process of securing the perfect venue. We had 64 guests ranging in age ...
of 13 mons (our son) to 71 years old. We needed a place that was family friendly while also offering an fabulous escape for my friends leaving their kiddos behind for a child free adventure. Mitch nailed it with this recommendation. It was perfect for EVERYONE. From day one with working with TripGuy, Mitch and his team, Christine and Laura made life so much easier. They were the contact for deposits, travel information, etc for all my guests. All I had to say was contact TripGuy. They hold your hand from the beginning to the end! I was emailing Mitch from the resort with some minor questions and I was getting responses within the hour. We can not say enough great things about our experience with TripGuy. They are the travel agency to use for a large group booking. Plus, they know so much about the resorts they recommend, they can really help you tailor the perfect destination for your group needs. I will be using TripGuy in the future!! A+A+A+ in customer service!!
Reviewed On 4/09/2017 by Danielle R
Oh my gosh.. I do not have enough wonderful things to say about Trip Guy! My husband and I were trying to plan our destination wedding in Jamaica, as well as our honeymoon, and felt very overwhelmed. We narrowed it down to the resort we wanted ...
for the wedding and then didn't know what to do from there, so we reached out to TripGuy for everything else. We were in contact with Mitch and Christine, who were absolutely amazing!!! They lead us through how to go about choosing how many rooms and what type of rooms to block for the wedding, which was difficult since we weren't positive how many of our family and friends would be able to go. Throughout the process we ended up changing the room type a couple of times, and they were so understanding and contacted the resort immediately to change things for us. They were so good with checking in with us every so often, answering our questions right away, and they were also great with handling emails, calls and questions from all our guests as well!!! We ended up having 50 guests so I can only imagine how hard it can be to keep track of everyone. They were also awesome with sending out reminders to everyone about when hotel costs were due, information about flight and transportation upon arrival, etc. Additionally, we used TripGuy to set up a huge group excursion with all our guests, and then another excursion just for my husband and me on our honeymoon. Mitch was emailing me the morning of the excursion to make sure the drivers were arriving and that everything was going smoothly. Not to mention, after we arrived to the resort for our honeymoon, we were welcomed with chocolates and a welcome/congratulatory note from Mitch! How thoughtful! You CANNOT go wrong with these guys... they went above and beyond for us, and listened to what we wanted without being pushy, and it helps that they've been to a lot of these places so they're very knowledgeable about what to expect! Initially we were debating between TripGuy and another local travel company, and after talking with the local company and seeing how much information they didn't know since they were unfamiliar with the particular location and resort we were going to, it was a no-brainer. We will definitely be using TripGuy again for future travel plans! Another awesome point - there is NO out of pocket cost since they work off commissions. Greatest decision we made when planning our wedding and honeymoon!!
Response from the Vendor on 04/10/2017
Congrats! So glad to everything worked out since that is the most important thing. We truly enjoyed our experience working with you and your family/friends and look forward to planning amazing vacation experiences for you for years to come!...
Thanks!
Reviewed On 1/10/2017 by Meet S
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Reviewed On 12/17/2016 by Brian A
Rocco from Trip guy helped me with my honeymoon and it was honestly one of the best weeks of my life. He found exactly what I was looking for and how much I wanted to spend. definitely recommend Rocco and trip guy to anyone
Response from the Vendor on 12/18/2016
Thanks so much! Glad Rocco and the TripGuy team could make your honeymoon special!
Reviewed On 12/11/2016 by Brea W
I was recommended to TripGuy by a friend and I am SO thankful for the recommendation. My now husband and I didn't know where to start and Laura Marshall helped us with it ALL. From figuring out WHERE we wanted to go (which we changed last minut...
e from a suggestion and we're so glad we did) to making it super easy for our guests to book their stays and flights, even to making sure we were squared away with the wedding planner at our resort. We had a few difficult guests and Laura handled all of their issues with ease. Our whole two week trip from flights, transfers and resort stays ran super smoothly and I will definitely use TripGuy again and recommend it to everyone I can. :)
Response from the Vendor on 12/12/2016
Thanks so much for working with Laura and TripGuy! Congrats!
Reviewed On 12/06/2016 by Tom B
My wife and I used Rocco to book our Honeymoon to Hawaii! He was incredilbly helpful in finding a resort that fit out price range and needs/wants, by giving us multiple options. We ended up going with The Hyatt Maui in Lahaina and we couldn't o...
f had a better experience. The location was perfect and we don't have one complaint about the food, room or service! We had a few issues with our airline in terms of cancellations prior to our trip but Rocco was extremely helpful in finding alternative flights and the best accommodations possible! Also, Rocco was able to help us secure a rental car while in Hawaii, which is must if you want to leave the resort for excursions, restaurants and shopping! Our honeymoon was a once-in-a-lifetime experience thanks to Rocco! I recommned using him when booking your next vacation, he is always available to talk and answer any questions you have, as well as finding the best options that fit your needs! Thanks again, Rocco! We can't wait to book our next trip with you!
Response from the Vendor on 12/12/2016
Thanks so much for working with Rocco and TripGuy and we are so happy the honeymoon went great!
Reviewed On 12/06/2016 by Thomas B
My wife and I used Rocco to book our Honeymoon to Hawaii! He was incredilbly helpful in finding a resort that fit out price range and needs/wants, by giving us multiple options. We ended up going with The Hyatt Maui in Lahaina and we couldn't o...
f had a better experience. The location was perfect and we don't have one complaint about the food, room or service! We had a few issues with our airline in terms of cancellations prior to our trip but Rocco was extremely helpful in finding alternative flights and the best accommodations possible! Also, Rocco was able to help us secure a rental car while in Hawaii, which is must if you want to leave the resort for excursions, restaurants and shopping! Our honeymoon was a once-in-a-lifetime experience thanks to Rocco! I recommned using him when booking your next vacation, he is always available to talk and answer any questions you have, as well as finding the best options that fit your needs! Thanks again, Rocco! We can't wait to book our next trip with you!
Response from the Vendor on 12/06/2016
Thanks so much for trusting your amazing honeymoon to Rocco and TripGuy!
Reviewed On 12/05/2016 by Knottied0964cff520b64c6
My husband and I booked our honeymoon to Montego Bay, Jamaica with TripGuy and we could not be more happy with the service we were provided. Our travel agent Rocco Tabor handled everything down to making reservations for our evening meals for u...
s. He literally made our honeymoon the most stress free vacation we have ever taken. The resort we chose came as a personal recommendation by Rocco and his wife which made booking with TripGuy feel even more personal to us. Rocco also made himself available via email during our entire trip for any questions that arose which was extremely helpful. My husband and I will without a doubt book additional trips with Rocco and TripGuy, we couldn't be more pleased with how our honeymoon turned out.
Response from the Vendor on 12/05/2016
Thanks so much for working with Rocco and TripGuy and so glad that you had an amazing honeymoon! Congrats!
Reviewed On 12/05/2016 by Chelsea P
So incredibly grateful for all the help planning our honeymoon! Rocco Tabor was amazing helping us choose where to go and was so informative! He picked the perfect place based on our specific wants. Rocco handled everything even the smallest de...
tails, we never had to worry about a thing!! We stayed in Riviera maya at the el dorado casita royale, and it was everything that Rocco had described! Perfect blend of private and social, the resort was perfect for us! The food was definitely the highlight with over 8 restaurants to choose from each was amazing!! The room was clean and spacious with a cabana vibe. The. Eat part was our own swim up bar and pool right outside our room! Rocco definitely took care of us from start to finish and even treated us to an upgrade. We look forward to booking our next trip with Rocco!
Response from the Vendor on 12/05/2016
Thanks so much for working with Rocco and TripGuy and so glad that you had an amazing honeymoon! Congrats! We love the Casitas!
Reviewed On 12/02/2016 by Allison F
I have never used a travel agent before but one of my friends recommended TripGuy to me and I have to say I was so impressed. I worked with Melissa to plan my bachelorette party to Mexico and also my honeymoon to Saint Lucia. Melissa was so h...
elpful every step of the way and was so nice even when I felt like I was being annoying with a million questions. Both times she really made the whole process a breeze. The payment plan is really convenient also!
Response from the Vendor on 12/05/2016
Thanks so much for the review and your business! Please refer us to others!
Reviewed On 8/22/2016 by Lorraine M
I can't say enough about trip guy, I'm getting married in The Royalton Punta Cana next month & I have a lot of people going. If it wasn't for Mitch & Christine handling all my family & friends questions & procrastination I don't know what I w...
ould have done. They helped me pick a great place not only for my wedding but for everyone to have a good time. I would recommend them 100%
Response from the Vendor on 08/23/2016
Thanks so much for working with us. We are glad this has been a good experience and can't wait until your upcoming event!
Reviewed On 7/01/2016 by Pamela B
Words can't express just how grateful I am to Mitch and Christine for the amazing service we received from start to finish. Our guests were also extremely impressed their prompt response to email/calls, attentiveness and ease of coordinating ...
their travel arrangements. Planning a destination wedding can be daunting when you are trusting vendors miles away to bring your concept to fruition. Unfortunately, I experienced some challenges with my wedding venue and Mitch quickly became my liaison and advocated for me. This alone was gold for me! I can't recommend Trip Guy enough, especially Mitch. The service they provide is 5 stars; the compassion and customer service, PRICELESS.
Response from the Vendor on 07/01/2016
Thanks greatly for allowing our team to have a part in your big event. We wish you a lifetime of vacations together!
Reviewed On 5/11/2016 by Brandon M
HUGE kudos to Mitch Toren and Christine King! Their service to us was unbelievable and saved me a lot of headaches. With a short engagement, we had all but 7 months to plan our wedding. With 90 guests attending our destination wedding at Sanct...
uary Cap Cana in the Dominican Republic,I honestly couldn't have done it without them. They were quick to respond to both emails and phone calls from us and our guests, and were actively engaged and helpful in the entire wedding planning process. Mitch and Christine not only helped all of our guests book their rooms and assist with flights, but they also coordinated private transportation both ways between the airport and resort. They fought numerous times to get a lower group rate at our resort (and succeeded) to make it more affordable for our guests. BUT they didn't only assist with the travel and stay, Mitch also stepped in when I was having some major problems with my resort appointed wedding planner and immediate action was taken. This group seriously knows what they're doing and I cannot thank them enough. They exceeded every expectation of someone who is very difficult to please. If you need a travel agent to assist with your destination wedding, or even just to help plan your honeymoon I would ONLY recommend Mitch Toren and his amazing team.
Reviewed On 9/07/2015 by esther c
I actually switched from another travel agent to TripGuy.com. I started out with a travel agent in my neighborhood. While they were very friendly, I just didn't feel comfortable with their experience or knowledge base. TripGuy was AWES...
OME. We worked with Mitch and Christine. Mitch did an AMAZING job guiding us to the right resort for us. I love that he's been to all of the resorts on several occasions and can tell you exactly what to expect. After a few conversations, he helped us zero in on an absolutely perfect resort for us and our guests (Azul Beach Hotel in Riviera Maya). For a destination wedding, this was an absolutely critical step and I found Mitch to be knowledgeable, discerning, and incredibly patient and receptive to my many questions. For the guests - we had 77 total - they were coming from all over the country. TripGuy had an easy packet for us to send to our guests and set up a website for booking, deposits, payments, etc. They also regularly provided us with updates and answered any oddball question we threw at them. They were also VERY RESPONSIVE - emails were answered in minutes. The guests loved working with them - they were efficient and knowledgeable. I have a few friends who are now using them for booking other vacations. They were also very responsive to any guests questions and concerns, which totally freed me up. TripGuy also handled any unexpected obstacles that emerged. At one point our on-site wedding planner was not responding to us and Mitch was actually going to that resort and offered to follow up with them in person (they responded, so it was unnecessary, but nice to know he would have). I also had a last minute crisis (totally unrelated to trip guy) and they completely responded to my last minute request promptly and compassionately. They absolutely went above and beyond my expectations and I strongly encourage you to go with them if booking a destination wedding, or any trip for that matter. Oh, and best part? They work off commission so there is no out of pocket cost to you or your guests. They also want to ensure that you have an absolutely amazing time so that you'll use them again, so the incentives are all in the right place. If your doing a destination wedding, at least do a telephone conference with them. They're so knowledgeable and experienced - you'll be impressed and will avoid so much stress. Happy planning!
Response from the Vendor on 09/07/2015
Wow. Thank you so much for this review. In the end, the most important thing is that group planning should be easy for the bride and groom. You have enough to handle. I'm glad we exceeded expectations and look forward to working with you fo...
r years to come.
Reviewed On 7/30/2015 by Kristin H
We absolutely LOVED TripGuy Travel, especially our agent, Ruth DeMuth. Ruth helped me plan our 10th anniversary trip to Jamaica (we stayed at Sandals Royal Caribbean in Montego Bay) and helped me pull off a vow renewal to surprise my husband. R...
uth is friendly, attentive, and always willing to answer questions. Not only did she go above and beyond, ensuring that we were taken care of, but she was carefully watching the weather, our flight status, etc. to ensure that we made it to the island and back home smoothly. Her personal touch made our trip, and our vow renewal, extra special. Since then, we have booked 2 additional Caribbean vacations through Ruth at TripGuy and we hope to book many more in the future!
Reviewed On 7/30/2015 by Allison H
My husband and I used TripGuy Travel to help us plan our belated honeymoon to Jamaica this past April 2015. We had spent hours prior to contacting them (Ruth DeMuth specifically) searching for resorts, etc. ourselves and it was exhausting! Whil...
e we were searching, we kept reading reviews on TripAdvisor.com that mentioned someone known as IrieLady (Ruth!) and that if we needed help, we should contact her ASAP. I am so happy that we did because Ruth and her team were incredibly helpful! She responded promptly and every time after that, so her communication is great! She is very knowledgeable of many resorts, because she actually travels to them and stays there to get all the details (very helpful in the planning process!). She did not force anything on us throughout the planning process, but instead provided us with options of resorts, rooms, airfare, etc. that we could select to meet our needs exactly. She stayed in contact with us before our trip, during our trip and after our trip. She was also able to find options that worked for us within our budget! We live in Michigan but we able to plan everything over Internet/email and phone. I hope to someday meet Ruth and her husband in our future travels :) I HIGHLY recommend contacting TripGuy travel if you are in need of help planning a honeymoon, or any other vacation. We will definitely be using their services again in the future!
Reviewed On 7/30/2015 by Genna H
While I've been married for almost a year, I'm in the midst of planning an anniversary trip using TripGuy again (I used them for my honeymoon) so I figured I should review them! I was originally referred to Ruth at TripGuy by a friend. From t...
he get-go she was super helpful and responsive. I told her what we were looking for, our budget, and where we wanted to go and she planned and booked us an amazing honeymoon! She answered all our questions and made sure we were ready to go and enjoy our time. Needless to say, when my husband and I talked about an anniversary trip, I knew exactly where to turn for another amazing and care-free experience. TripGuy.
Reviewed On 7/29/2015 by Ashley S
The staff at Trip Guy were absolutely amazing from the beginning. Mitch was able to narrow down places for our honeymoon from the must-haves I provided and gave more insight to the resorts. They did EVERYTHING for us. I especially loved the ...
transportation from the airport to the resort and back. We had no issues finding it, the staff was so friendly, had our own SUV, and even water and a gift bag given to us! We didn't have to worry about anything. Booking with Trip Guy was one of the best decisions I made during my wedding planning process. We will definitely use them again for our anniversary trip!
Response from the Vendor on 07/29/2015
Thanks for taking the time to review! We're so glad that you had a great time on your honeymoon and hope to work with you again!
Reviewed On 7/27/2015 by Ana M
TripGuy, more specifically Mitch Toren, recommended the Hyatt Ziva to my now-husband and I for our destination wedding. We all had an absolutely wonderful time at Hyatt Ziva! Everything was what we imagined and more! It was a beautiful facil...
ity and beach, along with amazing customer service from the staff. I don’t have any complaints and I know that the rest of our party didn’t either! It was time we will always remember. The wedding was also so wonderful! Eleane was very helpful and available whenever we needed it! The wedding ceremony and reception went as planned. It was the easiest and most stress-free wedding planning I have ever experienced (I've stood in five weddings). Again, I have no complaints about the wedding. It was everything I had imagined and more! I would definitely recommend this resort to anyone traveling or needing a place for your wedding!
Response from the Vendor on 07/27/2015
Thanks so much for your kind words. The pictures of the 2 of you were just breathtaking and we are so glad everything worked out! We hope you have many many many vacations together!
Reviewed On 7/20/2015 by L C
I can honestly say that without TripGuy, I don't know if we would have pulled this wedding off! We had six months to coordinate a destination wedding in Riviera Maya, MX - and all of the travel agents I contacted were giving me extremely hig...
h group rates- like imagine twice the costs that were showing up on sites like Expedia and Travelocity. Somehow I stumbled across TripGuy.com and after sending an inquiry, I received an email back from Mitch pretty quickly. He was able to get me rates lower than any other travel site! From helping to select a location, to coordinating all of the travel and transportation for our 30 + guests - working with TripGuy has been a breeze! They respond quickly and efficiently to any questions you or any of your guests have, and are there when travel problems arise. In the past, I've always just booked trips through major travel sites - but now, I will never book a trip without a travel agent again. When a minor issue arose at the resort we were at, Mitch got it resolved in 10 minutes. I will be using TripGuy again for future trips without a doubt! If you are a bride wondering whether or not you should use a travel agent for your destination wedding - the answer is absolutely yes. And you cannot go wrong with TripGuy - specifically Mitch and Christine! Our wedding and trip was amazing, and we give them all the credit!
Response from the Vendor on 07/20/2015
We were so glad to be a part of your big event and so very happy that everything worked out! The pictures of the events were amazing. Being the first bride of ours at Royalton Riviera Cancun is always a risk, but with the rates we got, it wa...
s such a good deal. Thanks again for the opportunity!
Reviewed On 7/13/2015 by Meghan F
We used Mitch and Christine at Tripguy.com to help us plan our destination wedding. They were beyond helpful. We were not very familiar with the area in Mexico we wanted to get married, having only visited once, but Mitch was incredibly knowl...
edgable. He asked what we were looking for and helped narrow down 100's of options to get the best match for our budget and expectations. We had 50 guests coming (many of whom were not very experienced travelers and had lots of questions) that Mitch and Christine arranged travel, transportation and stay for them all and answered every questions so I did not have to stress about getting everyone what they wanted. Our wedding and stay was PERFECT! Throughout the stay Tripguy sent us gifts and vouchers to make our trip even better. They paid for my hair, makeup, and nails for the rehearsal and the wedding!! I can not recommend these guys enough. Do yourself a favor and use tripguy for your destination wedding.
Response from the Vendor on 07/20/2015
We were so happy to be a part of your big day. Your friends and family are all such nice people that we truly felt like we were there with you!
Reviewed On 7/13/2015 by Rachel S
We got married in May 2015 in Cabo San Lucas, Mexico. Mitch & Christine at TripGuy.com made everything possible! From helping us choose a resort that we loved, to finding out pricing for rooms/guests, to getting room blocks, to handling all the...
booking with our guests for their airfare and room, to sending personalized itineraries to each guest with all their detailed travel info in a nice packet ... Since they were so detailed and completely on top of everything, it saved me a tremulous amount of time, energy, and hassle, so I could focus on other things. They are amazing to work with, so personable, willing to go above and beyond, and we truly won't have had the amazing wedding we did without them! My husband and I were soo impressed with the outstanding job they did for our wedding and all our 107 guests, we will forever use TripGuy.com to book in trips in the future! Thank TripGuy.com for the countless hours you spent making our dream wedding come true!
Response from the Vendor on 07/20/2015
Thanks for your kind words. Definitely not the easiest wedding to plan and coordinate due to changes from the hurricane and lots of guests flying cross country, we are so happy that everything worked out. I don't think we actually heard a sin...
gle complaint about the perfect week that you and your friends/family shared. So glad we could be part of it!
Reviewed On 6/03/2015 by Brooke C
Our destination wedding package to Azul Beach in Puerto Morelos, Mexico was through TripGuy Travel and I cannot recommend them highly enough. We had service above and beyond every expectation, and several guests I spoke with at the resort wer...
e upset over the perks and upgrades we received, that had not been offered to them through other agencies. Mitch Toren and Christine King were an absolute dream to work with, and I hope to not only stay in contact with them but also book future travel. I would trust them with every travel need and know that they would exceed my (high) expectations every time.
Response from the Vendor on 06/03/2015
Thanks Brooke! It was a pleasure to work with you and George on this amazing occasion!
Reviewed On 10/26/2014 by Amber S
My wife and I just came back from our dream destination wedding. When I proposed 8 months ago, I never would have thought that she would want a destination wedding so close to our engagement. After much "google'ing" we came across TripGuy.com...
and with no cost to us, we figured we would give it a shot. After contacting TripGuy, we received an e-mail from Mitch describing their services and what exactly we were looking for. Mitch spent many nights on the phone with my wife and I discussing everything from our ideal wedding, locations, resorts, budgets, guests, anything you can think of. Within 8 months, we had the most beautiful wedding in Mexico with 45 of our closest friends and family. Mitch and Christine from TripGuy took care of everything. Our guests all stayed between 3 and 8 days. Each one of them had transportation all lined up with Mitch and Christine, payment is all taken care of through TripGuy. There was no need to be the "bad-guy" with friends and family members because, fortunately, they took care of all of that for us. The price they managed to secure for us was awesome. They even negotiated "kick-backs" and discounts through the resort. All in all, our 8 nights in Mexico and our beach wedding cost us less than $3,000. I couldn't believe it. If you are planning a destination wedding, give up all the stress. Contact TripGuy. You will be so happy that you did. The price is FREE so it c