Oh my gosh.. I do not have enough wonderful things to say about Trip Guy! My husband and I were trying to plan our destination wedding in Jamaica, as well as our honeymoon, and felt very overwhelmed. We narrowed it down to the resort we wanted ...
for the wedding and then didn't know what to do from there, so we reached out to TripGuy for everything else. We were in contact with Mitch and Christine, who were absolutely amazing!!!
They lead us through how to go about choosing how many rooms and what type of rooms to block for the wedding, which was difficult since we weren't positive how many of our family and friends would be able to go. Throughout the process we ended up changing the room type a couple of times, and they were so understanding and contacted the resort immediately to change things for us. They were so good with checking in with us every so often, answering our questions right away, and they were also great with handling emails, calls and questions from all our guests as well!!! We ended up having 50 guests so I can only imagine how hard it can be to keep track of everyone. They were also awesome with sending out reminders to everyone about when hotel costs were due, information about flight and transportation upon arrival, etc.
Additionally, we used TripGuy to set up a huge group excursion with all our guests, and then another excursion just for my husband and me on our honeymoon. Mitch was emailing me the morning of the excursion to make sure the drivers were arriving and that everything was going smoothly. Not to mention, after we arrived to the resort for our honeymoon, we were welcomed with chocolates and a welcome/congratulatory note from Mitch! How thoughtful!
You CANNOT go wrong with these guys... they went above and beyond for us, and listened to what we wanted without being pushy, and it helps that they've been to a lot of these places so they're very knowledgeable about what to expect! Initially we were debating between TripGuy and another local travel company, and after talking with the local company and seeing how much information they didn't know since they were unfamiliar with the particular location and resort we were going to, it was a no-brainer. We will definitely be using TripGuy again for future travel plans! Another awesome point - there is NO out of pocket cost since they work off commissions. Greatest decision we made when planning our wedding and honeymoon!!