When we went in to rent the suits the lady was extremely short with us. Another issue, we told the lady that we were having an out of town wedding but she basically said too bad, the suits are only guaranteed the day before the wedding. We were... already out of town so one of the groomsmen had to stay and get the suits and he actually missed the rehearsal dinner due to this. We ordered the suits 2 months in advance. When the suits did come in, the best mans suit had huge dark stains all over it. On the jacket and pants. They told him they couldn't do anything about it and that he would have to drive to Elizabethtown, KY to get another suit from that store. Good thing it was on the way to the wedding location. Also, when you rent a suit, they take a copy of your drivers license which I am not comfortable with. When asked what they do with the paper after the suit is turned back in, they said we shred it. When 3 out of 5 guys returned their suits, they couldn't find their paperwork. Not a good experience when your personal information was taken.