Upstairs Downstairs Catering

ill love them!!

r late night snacks - all of our guests enjoyed everything! We knew we wouldn't be able to enjoy the amazing cupcakes they made, so they created a to go box for us before we left. We highly recommend Upstairs Downstairs for your special day!

ELICIOUS and there was plenty of it! thank you so much for adding to our special day.

service very attentive. Our wedding was at our family farm so not totally set up for easy food service. They made it work and did such a fabulous job. Definitely recommend using Upstairs Downstairs

able to accommodate our dietary restrictions. Such a great company and can’t recommend them enough!!

table settings, service - everything was beyond our expectations. I would recommend them everytime! We had three entrees served family style for our wedding of 140 guests. So many compliments through out the night about the delicious meal and the outstanding service. THANK YOU!

them for our reception. Dan was so on top of everything, and though of every little detail on our day. The service staff was very helpful, and got to our venue a couple hours early to set up & helped with the appetizer station although we brought in the appetizers ourselves. They provided bartenders, all pitchers and cups, serving plates for the apps, cake & a water station. We were SO pleased with their customer service. I give four stars, as we were a little disappointed to not receive any of the leftovers from our reception. We know we had several guests who cancelled last minute after final numbers were guaranteed and paid for, and still we didn't receive any of the main entrees boxed up after the reception. It was our understanding that we would as we paid for it, so not sure what happened there. Again, a very minor thing, and overall we really did have such a great experience with the crew! Would definitely recommend to anyone looking for AMAZING food, and a stress-free experience!

th food allergies and they made sure those guests did not get salad with tomatoes. Overall the food was great! I was not a fan of the vegetables, but we did not have them at our tasting - so that was partially my fault! We had tons of extra food and the "Pack Up Fee" was so cheap! Our dessert bar was a huge hit with guests as well! They did end up leaving behind some dishes and trays at the venue, we had to go back the following day to pick them up and arrange for someone from the Catering company to come get them from our home, but other than that it was a great experience! I will highly recommend Up Down to future Brides/Grooms or anyone looking for catering!

The staff went above and beyond expectations;professional and personal service. One of the gals even boxed up "to go" meals for us to bring on our honeymoon. Cant recommend them enough! Thank you guys for helping to make our special day the best!!

She worked with us on some more unique pizza ideas (mac and cheese pizza - so yummy!!). The overall price was also very affordable. We also hired a few bartenders from UpDown. On our wedding day, everything was incredible - the service, the food, the set up and take down, I didn't worry about a single thing. Our guests were so complimentary of the staff and of the food. Hiring UpDown was one of the best decisions we made during our wedding planning process! I hope to be able to plan another event and hire them in the future.

ustomizing little things for the meal and sticking with the requests we made. Kayla was amazing at communicating and going with the flow with our ever-changing wedding plans. We got tons of compliments on the food during the wedding and the wait staff was kind and good at reading the crowd for timing the meal. I highly recommend Upstairs Downstairs and would use them again in the future!

ledgeable and a pure pleasure to work with. Her email communications were precise and professional. She was clear answering all of our questions and was instrumental in creating two very special and unique events. We could not have picked a better person to work with, she was completely invested in our planning and implementation. We continue to get rave reviews of the food served at our events. The quality and the presentation of all the apps and dinners were exactly what we had envisioned and hoped for. On the days of our celebrations, Phil and his staff were responsive and intuitive, we could not have been happier with their performance. An appreciated characteristic was their ability to read and adjust to the timing as the events progressed, they never missed a beat. From this point forward when we need a catered event it will be Upstairs Downstairs. They are just a wonderful group to work with, you will be happy you chose them too!

o any request we had was that he and his team could do it, whether it was a slight tweak to a dish or a specific service request during dinner. He also knew exactly what questions to ask to make sure we had everything we needed and to anticipate any issues that may arise (and make sure they didn’t). Also the food was great (especially the mini cupcakes). Though I hope to never plan another wedding, I would absolutely hire Dan and Upstairs Downstairs again if I did.

nd for your wedding or event. Thanks so much!

ir customer service really sets them apart from other catering companies. We knew that we wouldn't have to worry about a thing the day of the wedding because Dan had thought of every last detail and gone over everything with us beforehand. The staff was very professional, accommodating and friendly. They made sure everything was well stocked at all times and everything went so smoothly. We couldn't have asked for a better experience for our wedding and highly recommend Upstairs Downstairs Catering!

supply what we wanted to and they brought what we asked. Our venue didn't have the biggest kitchen and I think they had trouble with that so maybe think about that and discuss your plan thoroughly if that's the case for you. Overall, we were really happy with their food and service!

dinner to feel like it was a home-cooked meal which is why we chose to have it served family-style. We got a lot of compliments on the entrees and sides we chose as well as the delicious appetizers. We also were able to take home the leftover food from dinner which was great. Unfortunately, one of the main things that drew us to this company, the Ice Cream Sundae Bar, didn’t quite work out as planned which is the only reason I can’t give it a perfect rating. The ice cream didn’t stay frozen and many people, myself included, ended up eating soupy sundaes. A couple of the requested toppings also seemed to be missing. Other than the melted ice cream, Upstairs Downstairs was a fantastic company to work with! We highly recommend them if you want a great dinner without the stuffiness of a typical wedding meal.

dvance to make sure they knew how to set up properly - even though it was an hour away. All of the workers were so friendly the day of, too...very helpful and genuinely seemed to enjoy being there for us. Everyone was professional yet fun, and we received tons of compliments on how delicious it all was!! Definitely recommend!!

fresh on site!), beef and chicken kebabs (grilled on site!), and butter burgers and mini brats. YUM! We opted to have passed appetizers - at no additional charge - which was a huge help in making sure our guests stayed satisfied. The bartenders were fun and even remembered some of the guests names and what they liked to drink! Overall, Upstairs Downstairs made our day delicious and easy. I would absolutely recommend them to someone having a casual rustic barn wedding!

o work with--I just knew that things would go smoothly during our reception. Dan was very methodical in the planning process, making sure to cover all aspects of the cocktail hour and reception. As a planner myself, I couldn't help but feel comfortable knowing all aspects of the day were addressed. I can't speak enough about the food--SO GOOD! I would 100% recommend Upstairs Downstairs for catering!

They would even go a step beyond and make a recipe that is not even on their menu but if YOU wanted it, they would do it! Super flexible as far as letting you buy anything on your own and they can do the rest, or vice versa! The best thing by far was that they accomplished my vision of an Oreo cake tower. Truly--nothing but good things with this place--they made our day spectacular and stick out! Thank you Upstairs Downstairs!

zing, explaining everything in terms that we understood and sharing his experiences to make our wedding day perfect. The food was amazing and the staff was very professional. I 100% recommend Upstairs Downstairs Catering for a wedding day caterer! Thank you!!

ad a small wedding with appetizers and stations and everyone was raving about how great the food was!

a few weeks before our mid-October wedding was needed to ease any anxious feelings regarding the food. On our wedding day, all of the food arrived without any problems and everything was cooked perfectly! A few of our guests had allergies and Upstairs Downstairs did a great job accommodating them! Highly recommended to anyone needing a caterer!

h less than rival companies - definitely recommend checking them out!

team, we were able to customize our wedding service to exactly what we wanted. If you don't see something of interest on their sample menus, they will go out of their way to create a dish that meets or exceeds your specifications. The whole wedding service went off without a hitch and everyone loved the food. If you're looking for a reliable, professional and moderately priced purveyor of quality food then Upstairs Downstairs has got you covered.

’t have been more accommodating with the limited space available at our reception, people with food allergies, etc. The food was excellent – we received many compliments on it all throughout the night. The twice baked potatoes and the Italian stuffed chicken stood out as favorites. They even packed up all the leftovers to send home with us AND wrapped up our wedding cake. They did things for us I never even thought about or expected a caterer to do for us. The servers were very polite and made sure our buffet line ran quickly and efficiently. The prices were affordable, the food was excellent and the staff was wonderful. What more can I say? We couldn’t be more pleased with our experience!

mmodating throughout the process. We decided to do a buffet style dinner with 3 entrees , and our guests raved about how good the skewered tenderloins, pulled pork, and asparagus stuffed chicken were. The mini cheesecakes for dessert were really good too. We bought all of our own booze, and Upstairs Downstairs provided us with a really great bartender. Their prices for everything were very reasonable, and we could not have been happier with the quality of their food and service.

Dan was great to work with! He replied fast to emails, was available to meet, and was very helpful! I can't say enough good things about Upstairs Downstairs. Next time we need something catered we definitely will use them again!!! Chris Haug

ing in a barn just over an hour outside of Madison for 110 guests. Our filets were done perfectly and several guests commented that they were the best steaks they had eaten- ever! Our other main was the Wisconsin chicken which was moist, flavorful, and again, everyone loved it! Our guests also couldn’t believe that everything was made off-site. People kept asking where we had a kitchen set up because the food was so great! We had multiple guests say that the food was the best that they had ever had at a wedding. The service was also great. The wait-staff moved throughout the barn as though it were a restaurant that they were very familiar with or worked at every night. On top of that, guests were met with very helpful service when they needed more water or additional food. We did an open bar throughout the evening. We sourced our own wine and beer and Upstairs Downstairs provided all of the hard alcohol and garnishes. The bartenders provided prompt service, mixed great drinks, and were very friendly to our guests. I would liken the level of service and friendliness to that of a bar where you’re a regular and the bartenders know you by name. I highly recommend using Upstairs Downstairs for a wedding and I hope to see them in the future at my friends' weddings! A big thank-you to Dan and the crew!

served beautifully and in a very timely manner. Couldn't have been more pleased, and would definitely recommend Upstairs Downstairs for any event

ful, service staff at the event were great: chill, eager to help, friendly but very much in the background. Cannot say enough good things about this company!

e disappointed. Thank you to Dan, Rick, Phil and staff! You helped make our day perfect!

ce themselves and get us anything we needed, they even had appetizers from the cocktail hour waiting at the head table when we got to dinner. Their food looks and tastes great and we would definitely use them again for future catering needs!

s in any way to make our lives and our vendors' lives easier. The food was also TERRIFIC with huge portions and well orchestrated display/delivery of each plate for our guests. They also provided bar tending services and were very flexible letting us bring some of the liquor and having them provide some alcohol, as well--a rare negotiation I don't think you would find with many other catering companies. The prices were very reasonable especially with all the extra work UpDown's team did for us. My husband and I looked into a handful of other catering companies but no one won over our trust like Dan! No matter how fancy or casual your wedding is, no matter what your budget is, Dan Brown and Upstairs Downstairs Catering should be your #1 pick!

s great. And the baker was so accommodating when it came to selecting flavors. She literally said to pick whatever flavors we wanted and they would make it work - and they did!! They brought plates, napkins, and silverware for no extra charge, which was really nice. We also had a tasting with Upstairs Downstairs for the dinner food, and every dish that we had was so yummy! Out of all the places we had tastings at, we enjoyed their food the most. However due to a tight budget, we ended up having to go with a cheaper caterer. But I would highly recommend them for catering and cupcakes!! You will not be disappointed in the food! Dan and the rest of the staff was such a pleasure to work with. He was so helpful and answered all of my questions in a timely manner. He made the planning process so easy. You can't go wrong with Upstairs Downstairs!! :)

al! No matter what, he was always super friendly and helpful. Plus he was consistently quick to respond to all our emails or phone calls. For the wedding itself, our guests raved about the food and the service! Not only are their prices very reasonable, but their service and work ethic was exceptional! We couldn't have asked for a more perfect catering experience. Thanks Upstairs Downstairs!

in the long line (we had a rather large wedding, the receiving line took almost an hour) The food was all so delicious! We came up with our own beef option and they executed it perfectly. The service staff was wonderful. The bartenders knew their stuff and were attentive and knowledgeable. I would definitely use UpDown again!

with. The staff on site the day of our event was fantastic as well. They are one of the best priced places we looked at but you would have never guessed based on the food they served us for our wedding. We had a duet plate with the Filet of Tenderloin and the Bacon and Gorgonzola stuffed chicken. The week before we decided we wanted cannoli cupcakes and when my wife went to do a tasting he has 6 different combinations waiting for her. We had 200 people at our wedding and everyone I talked to raved about the food. I work in the food and beverage world and manage banquets and I would highly recommend them to anyone for any kind of event.

es, and above all the food was amazing. Dan answered every question we had along the way, answering our emails usually within a day. The staff on the day of the event were extremely professional and it's not often that wedding guests rave about the quality of the food long after the cake has been served. I would recommend Upstairs Downstairs Catering to anyone and if the need ever arises, will use them again, hands down.

ul and fun. Thanks!

ved about my wedding were food-related. Absolutely everything was delicious! I even froze a few meals, and even defrosted a few weeks later, the flavors still melted in my mouth. And the portions were huge. I didn't have to worry about catering for one moment the entire wedding. Dan and his team are top-notch and I highly recommend them.

elect. The day of our wedding went flawlessly. Not only were they on time and completely prepared but the food was sooo good. I heard from numerous guests that it was the best food they ever had a wedding. We selected four meal options and people loved every single one of them. The appetizers were really good too! Having them cater was definitely one of the best decisions I made.

hing was flawless! Everyone you work with (Dan, Rick, Kim, etc.) are incredibly attentive and passionate about what they do. You can tell they really care about you and your special day. Not to mention the food is AMAZING! My guests are still talking about it!! :)

wedding! They took great care of my guests and great care of me. One staff member even helped me fix my veil before I walked down the aisle. It was really nice to work with a vendor whose staff really care about making the event a good experience. - the flowers on the salads were a great touch and got rave reviews! Several of my guests and my photographer ended up wearing them all evening long. - Food allergies were a concern for several of our guests, but thanks to the great staff it was not a concern for our menu. Everyone was able to eat safely and it all tasted great. I HIGHLY recommend Upstairs Downstairs. They played a big part in making our wedding amazing!

cious- everything was even better than the tasting. I cannot believe the quality for such a reasonable price. I worked with Megan at first, who was great. But then we worked directly with Dan, who was maybe the nicest wedding vendor that I worked with- he was so accommodating with our count change up until 48 hours before the event. He even took care of our vendors. At the wedding, the staff was unreal- they were constantly checking in with us- making sure everything was great. They packed up all the food, sliced all the pies, and provided all the bar fruit, mixers and apps. Oh, and the bartenders were awesome. They poured great drinks and everyone was telling me how funny and nice they were. They also helped us pack up, which they were not required to do. We made sure to take care of them at the end. I could not be happier with the food and service at my wedding. Thank you!

lso really let you personalize it to what you would like to have. We ended up having a few people with food allergies and a couple vegetarian meals, and they were completely fine with that. They even made a separate meal for them. They even cut my grandmother's meat for her, so she could eat easily with her one good hand. I mean all that stuff wasn't my idea either, it was totally Dan's idea. He was so great to work with. They also were totally fine with us bringing our own booze and them just providing the bartender. It really helped us save some money, and plus since we're beer snobs it really gave us the freedom to tailor it to what we liked. I really can't recommend them enough! They really made our day special.

date for the two of us with an incredibly fun and helpful third wheel (Dan). He answered all of our questions, and answered things for us we didn’t think to ask. He asked us lots of questions about what we wanted for our wedding, and was able to point us in the direction of what he thought would work best for us/our budget/our venue. As a company they were incredibly responsive by email, had a very straightforward contract, and were incredibly reasonable in pricing for the outstanding quality of the service and food they provided. The day of our wedding, U/D were amazing. They showed up on time, set up quickly, kept things moving, and served up the most amazing food. One of the things we served was tenderloin, which was hot and very nicely cooked despite our venue being over 30 miles away from their home base. Their plated salads were gorgeous, colorful, and delicious. Their staff members were our favorite- from the bartender to the servers everybody was polite, efficient, and seemed excited to be there with us. We loved interacting with them throughout the day, and we heard lots of great feedback from guests about both the food and the friendly staff. We were so thrilled to have worked with U/D Catering, and we give them our highest recommendation them for Wisconsin events.

cups and cutlery for desserts and alcohol that we bought/made. They provided to-go containers to pack up the food. And they came by the next day (free of charge) to pick up linens, coolers, etc that we weren't ready to part with on the evening of the wedding. The staff onsite was also great - nice, warm and competent. They kept things running very smoothly and were very nice despite having to serve in very hot weather.

y hot and delicious food. Numerous guests talked to us about how good the food was. We had the beef tenderloin, prosciutto chicken and lemon baked cod. We heard great things about each. We had a few guests not show, so I asked the server to bring me two different entrees. He made sure that I had the full size portion of each of the two entrees and sides on my plate. The portion sizes were huge! This was good and bad: good for the really hungry guests, but bad that a lot of food was wasted. Compared to a couple other caterers in the area, Upstairs Downstairs Catering was really well priced for what we got. They did not charge us for bringing in our own cupcakes or s'more ingredients for our bonfire. They also did not charge a corkage fee. Our venue required us to have a fully hosted bar, so we chose to provide our own beer, wine and soda and pay to have bartenders on site from the caterers. We purchased our alcohol from a liquor store that allowed us to bring back any unopened bottles. The bartender we had was great! She made sure not to open any bottles until they were needed. Our bartender also took care of our special bride and groom champagne glasses when I absent-mindedly left them on the table. Later in the evening when I had a blister from my shoes, one of the servers dug through her purse to find me an extra bandaid. Phil seemed to be the head server that night and he did a great job keeping the meal flowing at just the right pace. I would highly recommend Upstairs Downstairs Catering to anyone. They truly went above and beyond my expectations. Their food and service was the highlight of our wedding. Thank you for all you did to make our day extra special!

ared she was (we had thought we were prepared for the meeting and Megan asked us a handful of questions that never would have occurred to us). We had a few odd requests and non-traditional aspects to our food and they accommodated all of them. All of the costs were laid out up front and they have many options to work within varying budgets. On the wedding day we had butler passed hors d'oeuvres and a server made sure to stop by us first, so we were able to try each of them, which we really appreciated. The whole dinner and dessert ran smoothly thanks to Megan and Upstairs Downstairs (not to us as we were totally scatterbrained). We have had many complements on the food. Lastly, we were in a unique position in that 2 months before our wedding we attended a wedding that had also used Upstairs Downstairs as their caterer. Not only did we enjoy the food at that event as well, but Megan also made a point to stop by, say hello, and to ask us how are own planning was going. We highly recommend!

in the past and currently organize events at my job. I preface this only to indicate that this catered dinner was not my first rodeo. My husband and I were married in January, and we met with U/D to plan a dinner for an October reception. Over the course of the planning process, the director of sales, Megan, referred to my husband as my fiancé; this was a small but important indication that we were just another wedding dinner on her list. I felt routinely railroaded by Megan. For instance, we requested a coffee station for a set amount of coffee. The day of the event, Megan argued with my husband, insisting that we would need to purchase more coffee if we wanted it available for the entirety of the night. Apparently, she had been under the impression that we wanted coffee service offered to all our tables throughout dinner--this was not the case. The plan was always self-service. That interaction left me feeling like she was making a high pressure sale (on coffee, of all things) on an already stressful day, and that she had not noted our original intent for coffee. Another instance: servers did not serve my guests until my husband and I began eating, despite my explicit instructions that the two of us were not to hold up the dinner service. It was important to me that people leaving work early and traveling on a Friday to join us for dinner wouldn't have to wait longer than necessary for a meal. But wait, they did. I realize I have an off-beat approach to our reception dinner, but our caterer should have been able to come through on these small but important requests. I found Upstairs Downstairs to be inflexible; our requests seemed to take a backseat to “the way they do things.” I was also frustrated by the lack of attention to details we had previously discussed. Personally, I found Megan, our main contact with this caterer, to be dismissive, rude, and passive aggressive. If you are looking for a very run-of-the-mill caterer, this may be your place. The food, admittedly, was excellent at both the tasting and our dinner event. The salads were beautifully garnished with flowers, and we received lots of compliments on both the chicken dinner and the vegetarian wellington. For this, I am happy to report that Upstairs Downstairs can satisfy a diverse and picky crowd. However, if you desire accommodations beyond a cookie cutter wedding-style service, you may find yourself frustrated.

ate (by myself). She tried to offer us and schedule a taste testing... however, we weren't able to work it out with our schedule (being out of state), but after multiple conversations with her, I felt at ease. I was also not disappointed on the day of the event, which was an outdoor event. She also made recommendations for other vendors to call for tents, tables, chairs, etc., which saved me a lot of additional time and energy. I went with her suggestions and was pleased. Her staff was ALSO incredibly friendly and accommodating... and the food was terrific. My husband has a gluten allergy (a real one, not a fad one), and they worked with us to make sure every item on the buffet menu was able to be enjoyed by everyone. The staff ensured we didn't have to worry about anything, and made the day truly relaxing and enjoyable. All of our guests commented on the catering and how much they enjoyed the day. I would hire Upstairs Downstairs Catering again in the future, in a heartbeat... and recommend calling them if you are looking for a great one.

favor of brownies with ice cream. Upstairs Downstairs prepared the perfect brownie, complete with ice cream and whipped topping. Communication with staff leading up to our big day was exemplary. I was able to have any questions answered within 24 hours and never doubted the staff's ability to deliver the service we expected. I would strongly recommend Upstairs Downstairs to any other bride.

ade sure we had exactly what we wanted. It was maybe slightly on the expensive side, but not too bad and the food and service was great, I would definitely recommend them!

aff was extremely professional, easy to communicate with, and very accommodating. I truly believed they wanted my big day to be perfect. They were very flexible with scheduling tastings and my walk through around my visits back to Madison, and also doing phone meetings when needed. Their menu had tons of delicious options to chose from as well. On the day of the wedding, things went perfectly! I had so many compliments from my guests on the food and service. Not only was the food amazingly delicious, but the presentation was beautiful. They really pay attention to detail. Megan, the Director of Sales and Events, was especially awesome. She even put together a plate of hor dourves for my husband and me to eat at the dinner table, knowing we would likely not have time to try any during the cocktail hour. I would highly recommend Upstairs Downstairs to anyone.

ed, which saves a lot of money.

w and BBQ sauces. They served the food along with their AMAZING macaroni and cheese with truffle oil!!! Multiple people commented on the mac and cheese. We had fantastic appetizers as well, individual fiesta cups, caprese skewers, avocado bruschetta, and Italian stuffed mushrooms. We also had a smoked salmon station and a marinated vegetable station (we really love food). They have the option of having the customer buy the alcohol and their bartenders will serve it. This saved us a ton of money! We had a late night snack of pizza which was fantastic to snack on after the reception was over. All of the staff was incredibly attentive. Our food was served family style which was fun. I highly recommend using Upstairs Downstairs for your event!

whole process. There is so much to think about when planning for that many people and she seriously made it a breeze and very stress free. The food was amazing along with the presentation. The food very gourmet and delicious. We had a large group and everyone received their food on time and it was not cold. We have received so many compliments on the food at our wedding and everyone asks who we worked with. The catering staff was very polite friendly and attentive to all of our guests. Many people went out of their way to make sure everyone was happy. The thing my husband liked most was the fact that Megan made sure the wedding party got to eat some of the appetizers. We were on a tight schedule and taking pictures once we got to the venue and Megan brought the wedding party plates with appetizers. If you are looking for a very reasonably priced, delicious and friendly caterer, Upstairs Downstairs is who you should call.

ng tasted so good. I can't explain how well and yummy the food was. There are no words besides PERFECT! Price was great. She made my wedding perfect! Waitstaff was so good and fast. Keep up the great work.

3 entrees and special meals were not part of that. And their food, excellent! From the salads to the late night pizzas, it was perfect! I would recommend them to any bride and groom!

at the wedding. Worked out great for children, too. They also supplied non-alcoholic drinks for our reception, including infused waters made at our request: cucumber lemon and strawberry basil. Their Director of Sales, Megan Vlazny, was a pleasure to work with, ridiculously friendly, and open to working around our budget and creating new items that they hadn't offered before. I think my only complaint would be that they didn't refill the water enough (which would have only required adding water to the jars full of infusing items), but this one thing doesn't detract from my experience working with them.

which was not large!) and helped us create a perfect menu for our farm wedding. On the day of, the servers and bartenders had only smiles as they served dinner in a torrential downpour, soaked and chilled to the bone. They constantly checked in with us as the schedule had to be adjusted due to weather, and they accommodated our every need and desire. The food was delicious and we got several "best wedding food ever" comments from guests afterwards. Although our choices were less formal, they offer everything on the spectrum, and we highly recommend them to any couple looking to make the catering, drinks and food portion of their day an exceptional experience.

delicious!). The best part was, it was really low maintenance on the day-of. Megan and her team executed everything seamlessly and made it very easy for us to just enjoy!