We don‘t know Valley Rock Inn‘s story by heart. Message them to get to know more about their business.
Valley Rock Inn Reviews
Share your thoughts with other couples
Reviewed On 4/05/2021 by Pamela R
It gives me no pleasure to write this review, as my (now) husband and I adored the ambiance, food, and service staff at Valley Rock (VR) and were beyond excited to have our wedding there. However, our experience with VR was so awful and is some...
thing that continues to upset me so frequently almost a year later, I do feel the need to share.
Our wedding weekend was meant to take place at VR from June 19 - 21, 2020, but an Executive Order from New York Governor Cuomo prohibited social gatherings over 10 people because of COVID-19. As such, we were not legally allowed to have our 150 person wedding weekend (I even confirmed this with the local police department and the New York State Department of Health). VR's contract stated that if an event was cancelled in whole or in part because of a force majeure condition, the client is entitled to a full or partial refund. The contract further defined a potential force majeure condition as “regulations of the United States government." However, VR maintained the position that our $100K+, multi-event wedding weekend was "outdoor dining" and that it could "be ready in 24 hours to host an event for 150 people." Needless to say, we followed the Executive Order, and our wedding weekend came and went without our big celebration.
To make a very long and very painful story short, we ended up having to file a lawsuit to get any of our money back; lost thousands of dollars to which we believe we were contractually entitled; and were forced to spend thousands more on a lawyer to help us. On top of the money lost, we were sick with anxiety and uncertainty for months about what to do. Bottom line, dealing with VR was one of the most upsetting and stressful experiences of our lives.