Velvet Alley Events, specifically Soltana Mulhearn, helped to make our special day absolutely memorable!
From the get-go, Soltana ensured that we were taken care of. From the first client intake meeting, where Soltana had us fill out an exhaus...tive questionnaire and answered any of the niggling questions that filled our heads, to the many, many, many follow-up questions that we sent via email, text, or phone call, she made sure that we understood, and felt comfortable with, everything that would be needed to make our wedding absolutely perfect.
My bride is a bit of a Bridezilla, and I'm a bit of a Groomzilla, so I understand that, as a pair, we were a LOT to handle! From our custom-made centerpieces to our custom photos mounted on easels in specific locations around the venue, it was essential for us to understand natural restrictions of both the venue, and the staff for each vendor. Soltana was intimately familiar with all of these and let us know what was, and was not, possible, and worked with us, and the vendors, to ensure that everything went smoothly and competently. For many weeks before the wedding, she set forth a specific schedule of what each vendor would likely be doing every hour of the day, and walked us through the process as many times as we needed to fully understand how the complicated orchestration of parts would be fulfilled.
The day of our wedding, we were absolutely blessed enough to have Soltana be our day-of coordinator as well (Velvet Alley has several day-of coordinators), and she ensured that everything, from our custom-made centerpieces, to our custom-made escort cards, to our custom-made photographs, to our custom-made program displays, and our custom-ordered sand ceremony paraphernalia, was all placed correctly at the right times, and even made many decisions that we didn't even think of to ensure that it all went according to plan! She even thought of some great ideas to improve the pacing of our reception the day of, and ensured we were both OK with her new idea before implementing it with our vendors. All of our guests really enjoyed the attention to detail Velvet Alley's staff paid to our wedding and how they politely kept everyone on schedule.
Throughout the day and night, she stayed with all of us, nudging our bridal party along, gathering members appropriately when necessary, and even found and returned lost keys that had been misplaced! She continuously checked in with us to ensure we were happy with how the night progressed, and made sure we ate not only our dinner, but a little bit of each of our desserts, ice cream, cake, and custom drinks. I couldn't recommend Velvet Alley highly enough!