Victoria Rosemont

to have that venue. It gave a downtown Chicago feel and was affordable as well. There was no stress working with her and she had amazing ideas that really made our wedding night special. Victoria overall was really easy to work with from start to finish! Thank you, Victoria and Wanda Kerkes for making our wedding so incredibly amazing!

as a pleasure to work with while coordinating our wedding and really went above and beyond. During the whole process, we loved that you were always available to answer all our questions and the attention you provided us the day of, we truly appreciate all you have done for us. Monk and I had a phenomenal time! I can’t believe how easy it was to enjoy our day and let go as we knew you all were handling everything. Thank you again for helping make our day extra special! Our guests were blown away by not only the beauty of the venue but by the service, quality of food! Multiple guests complimented that this was the best wedding food they have ever had. We are recommending this beautiful venue to our friends and family for any future events. We absolutely love this place and highly recommend. M&K

. Victoria was really easy to work with from start to finish and helped make our reception run without any issues! We worked with Monica for the initial tour and details, then Jennifer took over as our main day planner. Jennifer was so great. She truly made us feel special and gave us full confidence that everything would be set up the way we wanted for the reception. She even took extra pictures of our space and decorations and sent them to me after the wedding. My only complaint (and in the end it really doesn’t bother me much because our top priorities were booze, dancing, and ambiance) would be the catering process. Victoria does group tasting events, which are really fun and you can bring friends/family, but they didn’t have several of the food items listed on their catering list and some of the food at the tasting was only available at their other venues. So we had a very short list of things we tasted to choose from. On the day of, the appetizers and most of the food was so incredible. Bottom line, Victoria has amazing prices for what they offer and we felt so satisfied with out wedding. Our guests loved the food, the space, and the ambiance. Thank you, Victoria for making our wedding a huge success!

hey received our final payment (total payment was $20,000) three days before the wedding. Please read our review before booking with this disappointing and quiet frankly, embarrassing venue. Our reception started at 6pm and guests started arriving at 5:30pm. The lobby outside of the reception hall on the 9th floor is not air conditioned so our guests had to wait in an 83 degree area. The Victoria managers would not open the doors nor did they suggest guests to go wait in the cool lobby on the first floor. The doors finally opened at 6:05 pm after my husband asked the Victoria managers, Jennifer and Collette to let guests in. As the bride, I entered the room at 6:20pm and immediately noticed how warm the room was. The drapes were open which would be okay if the sun had set, but it was still shining in. My husband and I had attended 3 weddings at this venue last summer and never experienced this type of warmth. We would have never selected this venue if we knew the AC would be a possible issue. My mother and I both asked Collette to check into the AC several times from 620pm-8pm. She reported back that the room was “as cool as it could get”. My aunts had to return to their hotel rooms to put on different dresses during dinner because the dresses they were wearing were too warm for the “AC” room. Some guests started leaving at 9pm because they were uncomfortable and my husband and I had to apologize on behalf of this venue. At 9:15pm I asked Collette again to check on status on AC. She volunteered to go floor to floor to look for the building engineer as he could not be reached by the front desk. While Collette was gone, a homeless man entered the Penthouse in jeans and a t-shirt. He walked around the tables, passed by the gift table, etc. One of our guests noticed him, escorted him downstairs, and watched him walk across Mannheim Road. I kid you not, the man returned later in the same shirt and shorts! This time around, my mother, the mother of the bride ran into him and made sure he never came back since Victoria was not really manning the door. I wish that were the end of this escapade. My husband and parents both contacted Victoria and Holiday Inn Express the Monday following our wedding. We requested a meeting with both parties since Victoria rents the Penthouse space from the HIE. Mario Ferraro (owner of Victoria) and Tom North (GM of HIE-O’Hare) refused to return our phone calls. They collect all your money and turn a blind eye when something goes wrong.

was very good, definitely homemade and authentic. Staff on the day of the event (wait staff, bartenders and event managers), went above and beyond to make sure everyone had everything they needed, that everything was perfect and the room looked beautiful! The only think that could be improved was the responds time to emails and calls. While planning for the wedding I had to wait couple of days for the responds and our wedding band had a hard time getting hold of someone to help them arrange the set up. I know it’s not a deal breaker, but when you are on a schedule and can’t make a decision before you get an answer it is somehow annoying. I would always get an answer though; it just took longer than I would like it too. All in all, the execution at the end was great and overshadowed that small issue. Definitely recommended!

e happier!!! Cool view of the Airport, just great! :)

ue and made for a very well put together atmosphere. The coordinators are so personable and professional. There was so much flexibility to make sure our wedding reception was exactly how we wanted it! I would recommend Victoria Rosemont to anyone looking for a beautiful venue that accommodates a large crowd well.

we wanted! The day of our wedding the room looked perfect, we had many staff members making sure everything was running smoothly and up to our standards. The food was amazing! Everything was hot and fresh and our guests ordered the night of the wedding so we didn't have to worry about that when we got our RSVPs back and it made it so classy! The day of the wedding a server accidentally knocked a candle off the head table and the wax spilled on my Dad's coat, she apologized and they took his coat and had it cleaned and back to him in 10 mins. They really went above and beyond to make everything perfect!

use the staff is not the best. They are a bit flighty and require constant phone calls and emails.

decor and, especially, the food. Everyone was well fed. We really felt special on our big day. I would recommend this place 100 times over to friends.

ood for sure. Julie answered all our questions right away and if she was not sure on an answer she would find it out and let us know as soon as possible. You won't go wrong with Victoria Rosemont.

he biggest hit of the night. I would recommend this place to any friends getting married.