About this Vendor

A Modern Boutique With Vintage Charm!

Located in historical downtown Lake Zurich, Volle’s Bridal & Boutique opened its doors in 1971. Offering personalized service, our experienced consultants are sure to find you the dress of your dreams. Also offered are one-on-one fittings, on-site alterations, heirlooming and on-site men’s formal wear shop. Our alterations department is the largest in the area employing European craftswoman. We are experts at shaping that gown to the bride’s individual body. A one stop location for wedding gowns, attendant gowns, mother’s attire, tuxedos, and accessories for all. The owners proudly are on the premises.

Details

Wedding Categories

Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Shower + Party Dresses, Wedding Dresses, Dresses, Alterations, Bridal Stylists, Dry Cleaning + Preservation, Fashion

Awards
Bow2016
Bow2008 09
less

Contact Info

Address
53 S Old Rand Rd, Lake Zurich, IL (847) 438-7603
WEBSITE FACEBOOK TWITTER

Reviewed on 7/30/2017 Phyllis S

Volle’s was wonderful to work with! Pamela and Deanna could not be more accommodating! Pamela took the time to listen to my daughter and found her THE DRESS! They were able to make alterations to make some design changes and truly made it one of a kind to what my daughter... Read More envisioned. The dress was ordered and altered on time as well as making the experience pleasant and fun. My daughter was initially between two dresses - said yes to one and later that night changed her mind to the second dress. Pamela handled what could have been an uncomfortable situation with compassion, understanding and humor. I would not hesitate to recommend Volle’s !

2017-08-03T12:03:24 Response from the vendor

Congratulations to your daughter on finding her dream dress. We are overjoyed to hear that your experience was wonderful. Don't forget to send us pictures from the big day.


Reviewed on 3/24/2017 Michelle P

I had a very good experience purchasing my wedding dress and getting my alterations done at Volle’s. The staff was always helpful, even though they were usually busy. During my appointments, I felt like they were focused on me and my particular dress. The woman who did my... Read More alterations was lovely, and I trusted her expertise. They managed the time well, and I didn’t feel rushed at any point during the alterations process. They were also flexible when I had to change my appointments. I was happy to support a local business and loved my Pronovias gown!


Get your dress at Volle's. It's a great experience!

Reviewed on 10/07/2014 Julie T

My experience at Volle's Bridal was amazing. Everyone was very friendly and professional. Trish helped me pick out my wedding dress and she was extremely helpful. She listened to what I liked and was very accommodating. Eventually, after trying on about seven dresses, Trish... Read More came into the room with a dress she thought I would like. I did, and before I even had the dress completely on, I knew it was the one!


Reviewed on 9/10/2017 Mary G

Volles had a great selection of dresses, and their consultants really listen to what you have to say without pressuring you to buy.

2017-09-11T13:27:14 Response from the vendor

Thank you for choosing Volle's Bridal Boutique. Our consultants are amazing at finding every bride and body the perfect dress. We look forward to seeing you again soon.


Reviewed on 8/16/2017 Jamie K

My family has been going to Volles for year and I knew I would have luck finding my dress there! The staff did a great job making me feel comfortable and helped me find my dream dress. They did a fantastic job on alterations as well!

2017-09-11T13:39:50 Response from the vendor

We love the family traditions at Volles Bridal Boutique. Don't forget to send us pictures from your big day.


Reviewed on 8/15/2017 Katy A

Volles was the first place I went to try on wedding dresses after hearing positive reviews from several friends. I ended up finding my dress on the first visit! Their alterations department is wonderful and ended up scheduling me an extra fitting since we were trying to figure... Read More out how to best alter the bust area. My bridesmaids also got their dresses through Volles, so there was a discount since I had bought my dress there as well. I can't say enough positive things about my experience with Volles!

2017-09-11T13:53:27 Response from the vendor

Once you find the perfect dress, having the perfect fit is just as important. We are happy to hear you had a great experience with both our sales and alteration departments, we will be sure to share your great 5 star review with the staff.... Read Less Read More


Reviewed on 8/11/2017 Jackie C

I had so many compliments on my dress. The owner worked with us to customize the dress and it was absolutely perfect. I can't tell you how happy we were with the staff as well as the tailoring at Volle's. I never imagined a dress so beautiful. Thank you so much for your... Read More outstanding work.


Reviewed on 8/03/2017 Becky K

I can't deny that Volle's has some beautiful gowns. I found a gown I could have loved there, but I found one I loved even more somewhere else. But, that's not the reason for my sub-par review. I was so nervous to try on bridal gowns, and I just felt like our consultant ended up... Read More making me more nervous than making it better. She wasn't very personable, and I felt that I didn't get to try on the kinds of gowns I wanted. I went in with a blank slate, no idea what I wanted. Volles doesn't give you an opportunity to browse the gowns--you're limited to what they bring. After showing some pictures, the consultant brought a few fit-and-flares and a few a-lines. When I commented that I didn't like the top of one of the a-line gowns after I tried ONE on, she removed all other a-line gowns from the room, saying that I must just not like a-line gowns. I didn't feel that I got the variety I had hoped for. It was disappointing because I know several people that had wonderful experiences with Volles. I want to make it clear, that I think Volles is a wonderful establishment. The receptionists were friendly, as are many of the staff members I've encountered when I've gone with other friends for their fittings. I just think that the consultant I had when it was my turn wasn't as effective.

2017-08-03T12:00:45 Response from the vendor

Thank you for your recent visit to Volle's Bridal Boutique. We want all of our brides to experience top notch service while finding their dream dress, we are disappointed to hear that your experience wasn't as wonderful as it should have been. We would like... Read Less Read More


Reviewed on 7/09/2017 Myonka H

It was the perfect bridal experience! Kennedy was so helpful and kind, she did all should could to help me find my dream dress! They have a great selection of gorgeous dresses, I highly recommend them.

2017-08-03T13:18:42 Response from the vendor

Thank you for your kind words. We are so happy to play a small part in your big day. We look forward to seeing you again soon. Please don't hesitate to reach out if you need anything.


Reviewed on 6/24/2017 Cathleen T

Volle’s made shopping for my wedding dress enjoyable especially since I didn’t want to search through racks of dresses on my own. My mom, sister, and niece came with the first visit and we were seated in a private fitting room. I brought in several photos and explained to Deena... Read More the style I was looking for and she would pick out several dresses for me. It was a lot of fun trying them on. Deena is so sweet and not pushy at all, which I really appreciated. She would offer her opinion but wasn’t aggressive. After trying on around sixteen dresses I finally found my dress and I couldn’t have done it without her help! The process of having my dress fitted was a little frustrating at times because I didn’t feel comfortable mentioning to the seamstress if I wanted something adjusted because she made a couple comments stating the dress couldn’t be adjusted anymore than it had. However, I spoke with Deanna and she was very helpful ensured the appropriate adjustments could be made and the dress fit very well. The dress was absolutely beautiful! On the day of my wedding we had a bit of drama because my wedding veil wasn’t with my dress at the hotel. I panicked because we were running short on time and although I was almost positive it was a my brother’s house, my bridesmaids were trying to help and called the store explaining the situation and without any hesitation Volle’s sent someone to drop off another veil. My brother did end up finding the veil at his house so I did return the extra veil, but that gesture showed their investment in making sure every customer is happy and satisfied.


Reviewed on 6/04/2017 Stacey T

I had such a great experience shopping for my wedding dress at Volle's! I didn't really have a dress in mind when I first visited Volle's, but Ellen helped me pick out 2 dresses that I loved. My next visit was just as professional, working with Trish to narrow down "the one". I... Read More would 100% recommend Volle's to any bride looking for her dress. Thank you Volle's for helping me find my dream Wedding Gown!


Reviewed on 5/26/2017 Kathryn L

I bought an Allure Bridal dress from Volles and was absolutely in love with it from the time I first tried it on to walking down the aisle! The seamstresses worked wonders on altering my dress and I was very pleased!! I Highly recommend them to anyone who I talk to that is... Read More getting married.


Reviewed on 4/15/2017 Nicole F

They were so sweet, and spent as much time as I needed to find the dress of my dreams! I can't imagine a better experience .


Reviewed on 3/07/2017 Allison J

Amazing experience! Highly recommend shopping at Volle's. Trish was extremely patient. I visited Volle's 3 times before finally selecting my dress. Not once did I feel pressured to buy. They had a large selection of dresses in my budget. They are very generous with their... Read More time, each appointment lasting 90 min. They also have a wide selection of jewelry and veils. They allow you to take pictures of the gowns. The owner of the salon is very attentive and checks-in with all clients during their appointments. Everyone is kind and flexible. Highly recommended!

2017-03-14T19:06:59 Response from the vendor

We are thrilled you had the experience that every bride deserves! We look forward to guiding you through the entire process! Thank you so much for taking the time to recommend Volle's to other brides!


Reviewed on 3/07/2017 Allison J

Amazing experience! Highly recommend shopping at Volle's. Trish was extremely patient. I visited Volle's 3 times before finally selecting my dress. Not once did I feel pressured to buy. They had a large selection of dresses in my budget. They are very generous with their... Read More time, each appointment lasting 90 min. They also have a wide selection of jewelry and veils. They allow you to take pictures of the gowns. The owner of the salon is very attentive and checks-in with all clients during their appointments. Everyone is kind and flexible. Highly recommended!


Reviewed on 2/21/2017 Debbie M

I had a wonderful experience at Volles! I worked with Ellen, who truly took the time to get to know me and listen to my concerns. She didn't try to push me into anything I didn't like, but did make suggestions I never would have thought of! My mom and maid of honor were with... Read More me, and they were totally involved in the process, not just sitting in some waiting room. I think that made the whole day better, as well. I found my dress, and can't wait to continue working with them. I will also probably go back with my bridesmaids because their selection was great!

2017-03-14T19:21:31 Response from the vendor

We are so glad you had a wonderful experience! We look forward to continuing to work with you through the entire process! Thank you for sharing your experience with other brides!


Reviewed on 2/07/2017 Nicole C

Fantastic customer service and a large selection of dresses!

2017-03-14T19:27:35 Response from the vendor

Superior customer service is our top priority! Thank you for taking the time to recommend us to others!


Reviewed on 1/25/2017 Clarissa C

Volle's has a great atmosphere with incredibly helpful staff. During my intital appointment, they got right to what I wanted and helped me narrow down my vision for my dress. They offered options for altering dresses when they weren't quite right. I had a bit of trouble... Read More explaining how my dress didn't feel right once I tried it on, which resulted in multiple fittings, but we eventually figured out how to alter the dress to fit correctly and just in time for my wedding day! They have a great selection of dresses in a fairly wide range of prices. I was able to find something beautiful in what I thought was a limited budget!

2017-03-14T19:30:46 Response from the vendor

We are so happy you were able to find the dress of your dreams at Volle's! Thank you for taking the time to compliment our staff, selection, and services!


Reviewed on 1/19/2017 Stefanie O

Volles bridal was EXACTLY the experience I was looking for! The store is beautiful and its truly the boutique experience I wanted! I worked with Trish and she was AMAZING!!! It took 3 visits for me to finally say yes to the dress, and each time Trish brought out a more beautiful... Read More dress, tailored to exactly what I described wanting, what I liked when trying on dresses, etc. My experience was felt completely personal, unlike other stores I shopped. I am SO glad I got my dress here :)

2017-03-14T19:35:54 Response from the vendor

We are very happy to have provided you with the patient and personalized experience you were looking for! Thank you so much for recommending us to other brides who are looking for the ultimate bridal boutique experience!


Reviewed on 1/13/2017 Phil O

Amazing experience! Volle's was the first bridal boutique that I visited and I had the best experience. From the moment I walked in, everyone was very friendly and accommodating. I had a larger group with me (8 girls) and they were able to accommodate everyone. Pamela was my... Read More consultant and I can not say enough good things about her. She listened to what I was looking for and really choose dresses that fit my body type. She was personable, honest, and very knowledgeable. Love her!! I would highly recommend her! The owner was very nice as well, it was great to meet her. I tried on about 7 dresses and found the one! It was a great experience and I would recommend Volle's to anyone looking for the perfect Wedding dress and exceptional service. 5 stars!

2017-03-14T19:40:33 Response from the vendor

It was our pleasure to accommodate you and your group! We are thrilled you had a great experience and we look forward to working with you throughout the entire process. Thank you so much for recommending us to other brides who are looking for the... Read Less Read More


Reviewed on 10/17/2016 Amanda P

Volles Bridal provided us with an absolutely wonderful experience! A few weekends ago, I went dress shopping with my Mother, Future Mother-in-law, and my Matron of Honor. We had booked an appointment at Volles several months in advance, and we were truly looking forward to it!... Read More My Sister-In-Law found her dress at Volles 7 years ago, and my mother bought her Mother of the Groom's dress at Volles as well. They both reassured me that my experience would be as positive as theirs, and they were absolutely right! When we arrived at the bridal shop, the staff was extremely welcoming and made sure our experience would be everything we had hoped for. Our consultant was extremely kind, patient, and truly listened to all of my wishes when it came to finding the perfect dress for the big day. As we tried in several dresses (it felt like 20393948 dresses), but reflecting on the day, it was probably 15 dresses total. As the evening approached us and the shop was preparing to close...our consultant requested I try on the final dress. I was hesitant at first, already deciding in my head that I did not like the dress, but I decided to try it anyways. I'm not sure if our consultant saved this dress for last and knew this would be MY dress...but I have a feeling she did...and I am so grateful for her skills finding this dress...lo and behold..."I Said YES!" I am still in complete shock that I found MY dress...let alone it was the very last dress I had tried on that day! It is truly the most incredible dress I have ever seen and tried on throughout my entire search! (It even tops all of my Pinterest Board dresses!) As soon as "I Said Yes" the staff was there to happily greet us at the end of our appointment, congratulate us and celebrate our successful day with several photos to cherish the memories that were made that evening! I can absolutely say I had an absolutely amazing experience and I highly recommend Volles Bridal for any new bride who is looking for a genuine and personalized experience! Thank you so much Volles Bridal and staff for the once in a lifetime experience! :) My dress is ordered and I will schedule my fittings as soon as it arrives! I am truly looking forward to seeing you all at my fitting 6-8 months from now!


Reviewed on 9/25/2016 Amy C

I'll start off by saying that finding my dress was a wonderful experience. Ellen helped me pick out my dress and made me feel like the only bride in there. She pulled dresses similar to what I had asked for and also pulled ones that were similar to what I asked, with a slight... Read More twist. I ended up going with one that I never thought I would have! It was beautiful. My dress arrived in March, around 6 months before my wedding (September 4th.) I started alterations at the beginning of July like they recommended. My first alteration lady was so sweet and really helped out. When I came in for my second fitting, I had a blonde woman that talked so loud and over us and didn't take the time to listen to what my mom or I had to say. I asked if they were able to shorten trains, since I'm 5'2" and the train was quite long. She told us no, but that some brides hem the under layers of the train completely, and then leave the top, sheer layer as is. I told her that although this was an option, to NOT do this in case I would regret this. That once it's done there is no turning back. When I came in for what was SUPPOSED to be my last fitting, I arrived to find the entire train of my dress CHOPPED off. Literally, at least 4 feet of fabric just gone. The worst part of it??? She told me that's what I wanted! She was a liar. My mother was there will me at all appointments. Even she told the lady NOT to cut my dress at the last appointment. We were beyond furious. Had she said that she made a mistake, I might have been a bit understanding. My sister-in-law had a similar (less terrible) problem happen to her a couple years back. Her wedding dress had a ribbon and a broach that were supposed to be attached. The broach had broken upon arrival. My sister-in-law explained that she wanted the broach and ribbon tied and applied on the front of the dress. When she arrived to one of her fittings, she realized they had tied the ribbon backwards on the dress and without the broach. The worst part there, too??? They told HER that's what she wanted! Needless to say, Deanna, the owner of the shop, took care of me from there and they had the fabric for my trained ordered the next day. The dress was taken apart and then the train was put back on. Yes, my dress was fixed and beautiful. Yes, Deanna was able to accommodate me and apologize, but the headache I had to go through with the other staff did not make it worth it. I would not recommend this place to somebody else. It's too risky. I'd give 5 starts to Ellen, 0 stars to the one alteration lady, and 3 overall for the business.


Reviewed on 9/18/2016 Laura A

The experience I had at Volle's was special from the moment I walked in. My large group was accommodated so that they could all see my dress choices. My consultant Marissa listened to my wishes and was able to help me find the dress of my dreams. Throughout the fitting... Read More process, I was always reassured that they would work to make my dress exactly how I wanted. And that is exactly what I got: a dress made for me. Couldn't have been happier with the staff and whole experience!


Reviewed on 9/15/2016 Katie L

This was my first stop on my stores to visit. I have heard mixed reviews in the past but knew a lot of friends/family getting their wedding dresses here so I figured I would start at Volle's. Sadly, I had the worst experience. I went on a Saturday, they were completely packed.... Read More After waiting 15 minutes after my original appointment time, we were finally greeted by our grouchy consultant named ELLEN. My appointment was at 2pm in the afternoon so I was trying to give her the benefit of the doubt that she had already had a busy morning. I told her my wedding was going to be on a beach and that I was looking for an open back and something very different with a lot of character but light weight. Ellen immediately pulled a handful of dresses and we went into the fitting room to try them on. I did not get to look at any dresses these were purely her selection. At first glance I thought no way was I going to like anything that she had pulled. Again, giving her the benefit of the doubt I tried a couple on but didn't like anything that I saw. I was not able to look at any of the dresses in the back or even look to see if I liked something different. The space is cramped with very dull lighting and very small rooms to try on dresses. Exhausted and disappointed, I asked her if she had any other options to try that were light weight and preferably an open back. At this point I had MAYBE tried on 4 dresses total! Ellen looked at me and said that is all we have. She didn't give any input on the style, designer or alternations. I had asked questions about how to alter and she just said, "we don't need to worry about those things they can do it". Mind you I have some sewing background and am a designer. I would have liked more input than what she gave. Anything would have been better than that response. I didn't expect to find my dress that day but I did expect a better experience and a more helpful consultant. Anyone going to Volle's I advise you to try a different consultant and go early in the morning on weekends or even better go during the week. However, I strongly recommend Kathyrn's Bridal in McHenry, IL. They were 100% more informative and helpful. More space in the fitting rooms and you can look at the dresses yourself and your consultant will pull styles based on what you are picking as well. Kathyrn's is the place to be to wedding dress shop!!


Reviewed on 9/12/2016 Bre S

Hi bought my dress from Volles this weekend. The overall experience was fantastic! Kim was so helpful in finding the perfect dress for me and listening to all of what I had to say. I was nervous to go shopping at first, but the ladies at Volles made my experience unforgettable!... Read More Thank you so much! The best part about Volles is it has become a family tradition as my mother and sister got their dresses for their wedding day here!


VIEW MORE

Meet The Owner

Volle's Bridal and Boutique

Volle’s Bridal and Boutique is a full-service, family owned wedding and social occasion boutique, founded in 1971. We are a boutique rich in history and traditions with our clients. The team works together to provide our brides with the best service, making our customers our number one priority. Service and special attention are what Volle’s foundation was built on. Volle’s buyers search the world to fine unique, one of a kind designs exclusive to our salon. The Volle’s team is committed in creating life long memories and truly believes that at Volle’s you are the only bride in the world!