Lulu did a great job for our wedding at the Beauregard-Keyes House in New Orleans. She helped us with our first trip to select the venue, setting up hotel blocks, and had a lot of useful information to help us select our vendors. She also has a... florist that she works with that we ended up using, who did a wonderful job, a warehouse of decor that you can rent, and an eye for decoration that really helped take the pressure off of me, since I am a person who looks at something on Pinterest and has no idea how to recreate it and make it look good.
I would say that Lulu's strength is definitely the week before the wedding and the day of, as well as decor. She decorated the venue, handled the day-of payment of vendors, and provided a team of assistants who really helped run things smoothly. I wouldn't have been able to do the day of without her for sure, and I relied on her for a lot of advice and logistics the week of the wedding. She also has a mailbox where we sent some of our things in preparation for the weekend, which was super convenient, as we are from out of town.
All that said, I still did a lot of work. Choosing and agreeing with vendors, contracts, payments, selections for various elements, like equipment rental from the caterer (Lulu took over since she was managing decorations), and all the other nitty gritty stuff that needed our decision-making. Lulu started working with us a year before the wedding and really ramped up the week of and definitely on the day. I would say her pricing is fair for the amount of work she put in over an entire year.
The only reason that I've taken a star from the service, quality, and overall ratings is that I honestly did worry about responsiveness at times. There were moments when I'd ask some questions and get radio silence for up to two weeks (this was early in the planning process, though so I know she had other weddings to attend to), and there was an issue with two out of three hotel blocks that Lulu had set up. I had to redo them. She was late to our initial meeting when we were seeing venues, and deliverables ("I'll send you a decor proposal by Friday") often arrived after her self-imposed deadline. There were definitely times, especially early on, when I felt like I had to check in and check up on what she was doing for us, as it seemed unfocused. It seems like reviews of Lulu's services are either 5-stars all the way or a very disappointed "Wow, what are all these other people smoking?" I think we veered a few times into "Did we make the right decision?" territory, especially trying to plan a wedding from out of town and not feeling like we had anyone on the other end to answer emails, but Lulu really pulled through as we got down to the wire. Sometimes, I must admit, I couldn't really handle this kind of suspense, but we had a wonderful day, truly the best one in our lives so far, our friends and family loved it, and the venue looked amazing, and we were very happy with it. That's all that matters.
Overall, despite a few bumps early in the relationship, I'm very grateful for how the weekend turned out and we definitely couldn't have done it without her!