About this vendor
Say Yes to Your Dream Wedding Dress at White Swan!
Step into a world of enchantment and elegance at our bridal shop located in the charming historical town of Vienna, VA, just a short 10-minute drive from the high-end shopping experience of Tyson's Corner, VA. Our intimate boutique is the perfect place for every bride to find her dream dress, with a wide variety of styles to suit every taste and personality.
Since 1997, our boutique has been dedicated to helping brides find their dream gowns for their special day. We take pride in offering impeccable customer service and making our clients feel gorgeous inside and out. Our friendly staff is passionate about helping you make big decisions and will go above and beyond to ensure that you find the perfect dress. With a wide variety of styles, designs, fabrics, and brands, you'll be spoilt for choice. All of our dresses are displayed on mannequins, making it easy for you to browse and find inspiration.
At our bridal shop, we're all about creating an experience that's as fun and joyful as it is memorable. We're passionate about helping brides find the perfect gown and creating a friendly and warm environment that's full of laughter and love.
We understand that every bride is unique and special, which is why we offer top-of-the-line alterations on any bridal or evening gown, whether it was purchased from our shop or not. Our seamstresses are true artists and can do absolutely anything that the bride desires, even completely transforming an existing gown. We even offer cleaning and preservation services after the wedding, so your dress can remain as beautiful as the day you purchased it.
So whether you're looking for a classic and elegant ball gown or a chic and modern mermaid dress, our bridal shop has something for every bride. Contact us today to schedule an appointment and see some of the fabulous designs we offer. At White Swan Bridal Boutique, we're committed to helping you look and feel your best on your special day.
Come visit us and let us help you create a magical and unforgettable wedding day!
Details
Business Attributes
- Woman-owned Business
Dresses
- Bridesmaid Dresses
- Mother of the Bride Dresses
- Wedding Dresses
Fashion Services
- Alterations
- Custom Designs
- Dry Cleaning & Preservation
- Group Discounts
- Plus Size Available
Awards and Affiliations
Pricing
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Reviews
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4.3
out of 5.0136 reviews
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White Swan Bridal boutique’s caring owner Anna and her fabulous team of seamstresses are very special! Their service, talent, and expertise are top notch. They are committed to excellence in finding your perfect new gown or they can lovingly restore your treasured vintage wedding gown.
Our two daughters got married within seven months of each other. Thus, we have visited most of the wedding salons in the DC area. I can honestly say that our experience at White Swan Bridal Boutique was absolutely the best! They truly work their hardest to do everything they can to deliver exactly what the bride hopes to have. One daughter’s dress required a bustle that was elegant and had tailored lines. None of the traditional bustles looked right. Anna’s mother, who started White Swan, had invented a unique bustle that worked perfectly for this type of dress. It truly completed and complimented the wedding gown’s design! If I could have, I would have given Anna, Mya, & Natalia 10 stars. White Swan Bridal is who you want on your wedding team.
**After the wedding is over, they also provide careful gown cleaning and preservation for a good price!
I had the best experience working with White Swan Bridal. Their team was so helpful and knowledgeable. They had an incredible selection of dresses with a variety of styles and shades. At my first fitting, they were so helpful in helping me pick the perfect dress for me. I had another fitting so I could get custom measurements taken to be sent back to the designer. Since I am only 5'4" and wore flats for my wedding they recommended that I do a custom short hem and the dress ended up being the perfect length. The fit couldn't have been better! Once the dress was back from the designer all that needed to be done was add cups for the bust of the dress and bustle. They showed me a couple of different options of how I could bustle it so I was able to pick. I also picked out my cathedral veil at their shop. I had a final fitting and picked up my dress about a month before my wedding. They were super flexible in scheduling for all my appointments and gave wonderful insight and instruction on how to steam and prepare the dress for the big day. I couldn't have picked a better shop to work with and absolutely loved my dress!
I found my dress here which was great. However, when I returned for basic alterations they tried to charge me $1100, which was outrageous. Then they tried to drop it to $750 and then $500, so obviously it was a scam. I ended up going elsewhere and paying $200, so not sure I’d really recommend this place unless you have a specific dress in mind that’s in store.
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Awesome bridal shop! Found THE dress in the first visit and everyone was so helpful.
Everyone was so patient and helpful when I was shopping for my dress. Highly recommend!
Great dress, received compliments.
White swan bridal was so great to work with! They helped me find my dream wedding dress and altered it to fit me perfectly! They even assisted me in repurposing my mothers wedding veil so I could wear it on my wedding day as well!
I loved my experience at White Swan! I found my absolute dream dress, and everyone there was so kind and accommodating on all the alterations right up until my final fitting! Their overall selection of dresses was also fantastic, they had plenty for me to try on and were very patient as I decided what I wanted.
I didn't end up buying my dress from White Swan, but I wanted to quickly shout out Kanika, the stylist who was helping me try on dresses. She did a really great job at helping me narrow down options, since I had no idea what I wanted. She got a good sense of my vibe and personality really quickly and showed me some really beautiful pieces. Kanika made sure we didn't waste my time by helping me prioritize which gowns to try on, and helped my dress search start off strong!
My wife and I both purchased our wedding dresses at White Swan. They were incredibly attentive and helped us pick out the perfect dresses to fit our very different styles. White Swan was incredibly flexible with our timelines and did a phenomenal job with all of the alterations. We can’t recommend White Swan enough!
I purchased my wedding dress from this bridal shop. I told them my budget and we found a dress under that budget. With tax and shipping and everything else, it was exactly my budget. I asked that night how much I could expect alterations to cost, as I wanted to plan for that. I was told $200-$300. I figured I could make that work, even though it put me above my budget. When my dress came in, they put it in the wrong brides bag. When they brought my bag out, it was not my dress. That was quickly fixed, thankfully. I put on the dress and they pinned it up. We talked about what things needed to be done. We ordered it in a custom length so that didn’t need to be adjusted. I take off the dress and she starts totaling up all of the adjustments. They start telling you “oh it costs this, but I think we can do it for this” to make you feel like you are getting a better deal. The first day alone, I left having put $300 towards alterations and that wasn’t including a bustle or bra inserts. That was after all of the discounts they gave me. All in all I ended up spending over $500 on my alterations, but if they’d charged me what they said they normally cost, it would have been much much more. Nowhere near the $200-$300 I was quoted beforehand. Overall I liked my dress and I’m glad I purchased it, but I would caution anyone looking to buy your dress here. Find out exactly what alterations will cost when you buy the dress and somehow get that in writing or look for another place to get alterations. Don’t let them push you outside of your budget.
Absolutely the worst. First off, the owner is EXTREMELY pushy. Second, they gave me the WRONG veil, and I didn't know until my wedding day. I went in to get my dress and veil steamed, they put the veil in the bag, and when I opened it up at the venue, the veil was BRIGHT WHITE (on top of my ivory dress). The owner didn't care that they made this mistake, and won't even take back the veil or give any type of refund! Then, after multiple alterations, even one the week of my wedding, the dress still didn't fit! It was too big in the front and back, and the bustle absolutely sucked! I was tripping over my dress all night! Stop stuffing chocolate down everyone's face, and focus on GOOD CUSTOMER SERVICE and making sure a bride gets the RIGHT THING THEY ORDERED. Horrible.
EDIT:
The reason we bought a dress here was because my bridal party and I fell in love with the dress but the bust area was way too showy, in which the owner assured me that the dress can be requested when ordered to cover that area more. I went to my first fitting to find that not only did they order a size up from the one I tried on without informing me, but then the dress didn't even cover the bust area like they said it would. They then began to claim that they were the ones who would alter the front when the detailed receipt clearly noted the bust request when the dress is being made. We even have pictures of them adding fabric during the dress trying to show us what the dress would look like with the request put in. Now the dress is too big, the bust is unsupported from being too big, and the bust is still way too showy. They assured me they could fix it by slightly shortening the dress straps, adding fabric to the front of the dress, and adding support in the dress, all in addition to the hemming. When we got to the bill just the strap shortening alone was $250! I was ready to spend a few hundred on hemming but WOW everything else totaled to over a thousand, and if the dress still doesn't fit next fitting they would charge me even more. My bridal party who was here on both occasions were just as shocked on the price as I was and my mom threatened to take the dress elsewhere, to which the owner suddenly steps in and offered half off for everything...which further proves they were trying to hustle us in the first place. Love the dress but ladies stay away if you want to avoid being swindled.
Older review:
I researched a lot of different bridal stores in my area and White Swan had many great reviews, along with pictures of their store and inventory. I decided to make an appointment and I couldn't have had a better experience. Kanika asked me about what styles I was interested in and made suggestions on what style of dresses I should look at. I, along with my mom and bridesmaids, picked at least 10 dresses to try on, and Kanika was very honest about how the dress looks on me and how they could tailor the dress to look better on me if there was something I didn't like about the dress. She also gave me good advice on what color and styles would look best without pressuring me to make any decisions. I also want to mention that unlike a lot of other bridal shops, this boutique allowed us to take pictures of all the dresses I tried so I could remember how they looked to help with the decision process. In the end, it was actually Kanika's dress she suggested that ended up the winner. To be honest, my mom and I didn't think we were going to find a dress I liked on the first go around, especially with my uncommon measurements, but my entire bride tribe fell in love with the dress I chose and I knew it was the one before I even tried it on. Milla also helped me look at veils she thought would compliment my chosen dress and helped me with the purchasing process. Overall, the entire store had a great selection of dresses and were all priced well. I loved my experience with the staff who helped me and I'm really excited for my dress to come in!
Mila and her team at White Swan Bridal Boutique were amazing. They have a wide variety of dresses, and they helped me find the perfect dress. They even helped me customize it with a sequin layer the seamstress sewed in that added a little extra sparkle.
Once I found the perfect dress, they were very efficient and communicative in scheduling the fittings.
My final fitting was in March 2020, and I took the dress home with me. I was supposed to get married in July of 2020, but we had to move the wedding to October because of COVID. When the new date was about 2 weeks away, I tried on the dress to make sure everything still fit perfectly. I panicked because the dress was a bit snug, and I wasn't sure if there would be enough time to alter it (after 6 months of quarantine, I probably should have thought to try the dress on sooner!) I called Mila and she told me to come in the next day. They re-fitted me, and were able to complete the alterations in 24 hours! I picked up the dress the very next day, and it fit perfectly again. I was very impressed with the seamstress!
I had a wonderful experience with all the women I worked with there, and I would highly recommend White Swan Bridal Boutique!
This shop was the best dress shopping experience by far! I went to several shops prior to White Swan and then scheduled an hour appointment just to see if I had any interest in what they offered. The consultant had an idea of a couple dresses that would fit my preference within my budget. We started off in the clearance section (by my request) and found a few to show off to my closest relatives. My decision was tied between two of the most stunning lace dresses, I ended up running over my appointment by two hours! The owner, Mila, was so kind and allowed her consultant to continue to accommodate me. Then lo and behold I said yes to the dress!!
Mila was so sweet to offer my family water and treats while they patiently waited. She also gave an unexpected discount to my hair piece and veil. I had a very specific idea of what I wanted my train to be shaped like and Mila gave me her honest opinion while still allowing an open mind. After I made my final decision, I sent the dress out for alterations (which came back right on time with more time to spare). I was very pleased with her knowledge and friendly relationship with clients.
After my wedding I came back to get my dress preserved professionally. I had a few tears in my lace and stains at the base, which is pretty normal post-wedding. Mila reassuring that this was not a problem and will be fixed. The preservation of my dress came back like it had never been warn. I truly enjoyed my experience because of her and her team! I recommend this place to my friends, family and any future brides-to-be!
Manager Anna was so incredibly rude to us on the phone I declined even making the appointment!
I found my perfect dress at White Swan Bridal! The owner and seamstresses are so knowledgable about bridal gowns. Mine fit perfectly!
Mila and her team were incredible! They were incredibly patient while I tried on far too many dresses. From then on it was all about my dream dress. They worked their magic with alterations and such! When they put my veil on it was the first time I truly felt like a bride. WSB made everything easy and took the stress out of the whole process!
I cannot thank Mila, Anna and the rest of the team at White Swan Bridal for all of the work they did to alter my dress. I bought my dress out of town and the alteration work was disaster. I brought my dress to White Swan Bridal and they turned the incomplete dress into my dream gown!
My dress originally had short sleeves and a high neckline and they transformed into the beautiful strapless sweetheart neckline of my dreams.
Do not look any further for your perfect dress! This is the place to go for everything you need for your wedding gown.
I cannot thank or recommend the team at White Swan Bridal enough. After visiting a few exceptional bridal salons in the DC area, i knew what I wanted...but couldn’t find the dress or designer that incorporated all of my elements! I was so fortunate to walk into this salon and meet the extraordinary women of White Swan Bridal. Not only did they work with me to find the perfect wedding gown, but they also found a way to customize and tailor it with the designer—they have exceptional relationships with all of their designers—to give me exactly what I wanted...all within my budget. I never felt rushed or pushed, and they worked with me an hour beyond my initial hour appointment just so that i felt comfortable in my decision. I cannot speak highly enough about them—and I was thrilled to say “yes” to the dress and celebrate this wonderful next step in my life with such amazing, kind, considerate, brilliant ladies! Thank you, White Sean Bridal, and I can’t wait for my dress to arrive and start my fittings! ❤️
Response from the Vendor on 06/25/2019
Dear Laura, thank you so much for your kind words! We were honored to work with you on your bridal gown and so pleased that you enjoyed your experience at our boutique!
Can't speak highly enough about my experience picking out a dress at White Swan Bridal! Mila, the owner, and her daughter, Anna, are the best. They have an amazing selection of dresses in so many different styles. Not only that, but they are incredibly flexible, and will help you find the perfect dress at a price you can afford. Even if they don't have exactly what you're looking for, they can help alter any dress into the dress of your dreams. Nothing is impossible with them! Both ladies are patient, kind, attentive, helpful with styling, and very clearly prioritize and value their brides. I had been to many other stores before I came to White Swan; I wish I could go back in time and skip all the other salons because my search would have been so much shorter. Can't wait to be a White Swan Bride in my perfect dress next summer!
Response from the Vendor on 12/06/2018
Dear Monica,
Thank you so much for your kind words! We truly appreciated working with you! Congratulations on your wedding!
I went to White Swan after going to Labella (go there!) and so I was expecting the same kind of service, they had made me feel like a princess. The girl was still working with someone else in the very small space upstairs, so I felt like I was encroaching on that bride's time even though I was on time for my appointment. They shouldn't have more than one bride up there at a time, there's just not enough room! The gowns are all squished together, many are damaged and the one that I liked had serious issues that, I promise you, could not be fixed with the alterations the owner was recommending. She was very pushy, certainly not making me feel like a bride and ended up huffing that she would give me a discount on the dress but I should get my alterations somewhere else. I gave my best friend a look and we got out of there. Ugh. So uncomfortable. Please. Avoid this place. Go to Labella's.
Response from the Vendor on 10/09/2018
Dear Sarah, We thank you for your providing us feedback about your experience at our salon. We always strive to provide the best possible service. We are sorry to hear that you were not pleased with the gowns on our Sample Sale, however as the ...
gowns were store samples at some point, they do have some damages from being tried on. We do have our main dress models displayed on the first and second floor on mannequins (instead of hangers), which makes it easier to browse and view. Unfortunately, we cannot display our Sample Sale dresses the same way due to space constraints. Our showroom on the first floor has 4 dressing rooms as well as plenty of space, which we would have been happy to accommodate you with and carry all of the gowns you have selected from the sample sale on the second floor to the first floor. We apologize for your negative experience and we thank you for your time in writing this review.
White Swan has been a staple in the town i grew up for YEARS. I'd drive by it and always think "when i get engaged, i'm gonna go there!" So..when i got engaged in March 2018, White Swan was the first place I made an appointment. The consultants were super friendly and helpful and my consultant actually ended up choosing my dress...she chose one i'd said no to because it was out of my comfort zone and it ended up being the first dress i tried on, the one i purchased, and the one i wore as the dress of my dreams on 8/25/18. I LOVED how White Swan had their gowns on mannequins...that helped me visualize so much better than peeling through endless plastic bags of white dresses. The owner, Mila, is amazing. She spoke to the designer of my dress to have it rushed given my shorter timeframe and helped me choose all the right alterations. I felt like a princess on my wedding day in the gown I chose and I'm so thankful I went to White Swan!
Response from the Vendor on 10/09/2018
Dear Vanessa! Thank you so much for sharing your experience at our boutique with us! It was our pleasure and an honor to be a part of your wedding!
I absolutely LOVED my dress. The owner of White Swan Bridal is an expert, and has very talented seamstresses doing the alterations. Their prices for the quality are on par, and they are very efficient and honest. I had a number of fittings due to the way my dress was and difficulties in where it laid on my neck/shoulders, and they worked through it. Come wedding day, it fit me like a glove and I thought it would be uncomfortable but it wasn’t! And the pictures are just fantastic, very happy with my dress and the service at White Swan Bridal. Afterwards I went back for the cleaning and preservation and they gave me a discount for the returned service. Highly recommend!
Response from the Vendor on 10/09/2018
Dear Melissa, thank you so much for your kind words! We truly appreciate you taking the time to provide your feedback about our boutique! It was an honor to be a part of your wedding. Congratulations!
I found the most beautiful dress at White Swan Bridal, and was very impressed with the knowledge that the owner of the store had about style & material choices! When I walked in, I thought I had an idea of what kind of dress I wanted... until I tried those kinds on and wasn't happy. It was then that I tried on a different style, recommended by the store owner (and my mother!) and found my dream dress. I can't tell you how many people complimented me on the dress throughout my wedding day! The dress, for its quality, was priced well and I was able to get alterations & my veil at White Swan as well. All of the work was done beautifully and on time. I recommend White Swan Bridal for quality wedding dresses and professional expertise on fashion & fabric!
Response from the Vendor on 12/06/2018
Dear Clara,
Thank you so much for your kind words, we truly appreciate your business! Congratulations on your wedding!
I was able to find the best dress for me on the first visit there - the stuff was very helpful and on top of things! They also offer alteration and preservation services right in the shop, all the high-quality service. Highly recommend this shop for everyone!
I had the best experience at White Swan Bridal. Mila and Anna were wonderful in helping me find the perfect dress for me. They kindly offered discounts on alterations to keep my dream dress in budget. They were super knowledgeable about the whole process, eager to help, and thoughtful in their advice. I would recommend White Swan Bridal to any bride looking for expert dress makers, and fabulous customer service. Thank you, White Swan Bridal!
I asked Mila to do alterations on the dress my mother wore for her wedding. Everything came out beautifully! She is very upfront about the cost - it is higher end and more expensive, but the results can't be beat! Everyone at the store was accommodating and pleasant and some of the alterations she suggested based on her advanced knowledge. For example, she added bones to the dress to give it more structure and it looked wonderful and I felt beautiful on my wedding day!
Absolutely loved the experience. This small boutique was willing to work within my budget and still give me a true bridal experience.
White Swan is amazing! The team there is very friendly, knowledgable, and will work with you to find your perfect dress in budget. They're different from most shops as they show all their dresses on mannequins. This really helps to show you how the dress will look on to get a better idea rather than just seeing the dress on a rack! They helped me find all the dresses in stock that fit in the vision I was looking for. The dress I fell in love with was one I had to buy off the rack because ordering took over a year for that company unfortunately. The dress had not been in stock long, so there were no flaws, except that it was a size 10 and I was a size ~2. You would never be able to tell that after the alterations! They did amazing taking the dress down to my size and making all the small changes I wanted to make my dress absolutely perfect. I also purchased my veil there, which was a custom creation by the owner. It was gorgeous!! Highly recommend!!
I had a fantastic experience here! I expected this to be my first stop in a series of shops, but I didn't need to go anywhere else! I had a very vague idea of what I wanted, but the staff figured it out before I did. After maybe an hour of trying different styles, they told me they had the perfect dress, and it was indeed perfect! They were also so great about matching my limited budget, and they added a lace jacket to my strapless dress within a couple of days. I cannot thank the staff and the owner enough for being fun and accommodating!
Beautiful dresses and excellent staff. They have great sales too! One of the things that immediately stood out about this store is that the dresses were displayed on manikins so you were able to see what they looked like instead of having to dig through a rack.
I absolutely feel in love with my wedding dress on a spur trip to the amazing boutique. They worked well with my budget and the alterations were perfect to every detail!
I loved my wedding dress from White Swan Bridal! I purchased my dress from the sample sale dresses - it was absolutely gorgeous. Everyone on staff was great to work with in doing fittings and alterations.
I had a great experience, they did all they could to help us and with my time issues got everything done! absolutely amazing!
Amazing!!!! I absolutely love there dresses they do such an amazing job. There dresses are one of a kind totally different then other stores. They are also very kind and helpful
I went to several salons, but my experience at White Swan was by far the best! The ladies there don't work on commission, so they're genuinely only there to help you! The owner of the shop is an incredible Russian lady who helped me so much! She was so knowledgeable of all her inventory as well as the designers themselves. My alterations (that I got done there) were absolutely perfect! I felt so taken care of there. Highly recommend this place to any Northern Virginia bride!
Walk in, nervous and excited to find "the dress" the owner or manager could not have been more rude but we found a dress and went on, 2 simple
Alterations and fittings I could wait to walk out of that place and never look back! Would definitely give this one a pass when looking for your dress, not a happy place.
After shopping for dresses at another bridal salon, I was resigned that I would just never find a dress I love. That all changed when I went to White Swan. Many of their dresses are up on mannequins so you can really see what the dress looks like. Megan was incredible, really listened to me and made me feel comfortable. I have heard some reviews that the owner isn't "nice" but I think it's just a cultural thing. She was so helpful and willing to help with my budget restrictions.
I came to White Swan looking for a second dress after buying a dress that I didn't love (rookie mistake). I was impressed by their selection, but what really sold me was the value. Check our their sample dresses! Gorgeous gowns with serious discounts. I ended up finding a beautiful dress that was absolutely prefect and about 60% of the original cost!
I loved my wedding dress from White Swan! It made me feel like a princess on my big day. The service on our first day of fitting was great - very willing to help me find what i was looking for. Once I purchased my dress, the service decreased a bit during my fittings and looking for accessories, I felt like they became very pushy. Their prices were a little high, but worth it for the designs that they carry.
White Swan was one of about 8 different bridal stores I visited in the DC metro area back in August and it was unfortunately the worst one. I booked an appointment after hearing positive reviews from a friend that bought her dress there two years prior, so perhaps my experience was just a fluke. My mother, sister and I were a little taken aback as to how curt and generally unfriendly the sales people were. It was almost as if we had inconvenienced them by walking in the door. It seemed like there were some beautiful dresses on display, but the ones I most wanted to try on were in use by someone else at the time and it was so unpleasant we decided to leave instead of waiting. The ones I did try on felt a little scratchy and overpriced for what it was. There might be a gem in there, but I suggest you look elsewhere.
THE BEST EVER!! I had a dream dress in mind for the last 15 years, and I couldn't find anything close to it. When I walked into WSB the owner asked me for a photo of it then said she could make it by altering one of her dresses that had the same silhouette. And she did! I had a tight budget, and they worked to keep the dress and alterations within that budget, they listened to all my nit-picky edits to the dress during my 7 (or so) fittings. In the end, the delivered my DREAM dress and within my budget! I would absolutely recommend WSB to every bride. Find something you like and they can make it your dream. They know how important this day is for brides and they will take care in their work to make you feel beautiful on your wedding day.
White Swan Bridal is a tricky shop. First of all, be prepared to negotiate. The shop is run by a very friend Russian woman who always wants to make you feel like you're getting a deal. And you might be getting a deal, but definitely negotiate... don't leave anything on the table. Here are my tips:
1. White Swan has a fabulous selection of dresses, lots of price ranges, and all the dresses are on mannequins, which makes it very easy to see the dress and decide if you want to try it on. Also, once the sales staff gets an idea of your style, they will bring you more dresses to try on. I found this very helpful.
2. They tell you that you can alter you the dress anyway you want. Want it made strapless? They can do it. Want the back lower? They can do it? Want neckline changed? They can do it. This seems like a great idea to a bride who has a vision but I do NOT recommend altering the dress. First of all, a professional designer made it that way for a reason. I made the mistake of making the back of my dress more illusion lace, what I didn't account for is that without any stronger material to hold the dress up, it bulged on the sides. I heard two other brides in the store during my fitting, who had made custom alterations, complaining about how the dress didn't fit the same and the response from the staff was, "Well, you customized it and fundamentally changed the dress."
3. The owner claims the dresses are slightly more expensive than what you would find online but that's because it includes all of your alterations. This is not true. Make sure you get the following items included in the price: hemming, bustle (these run $150 to $350 extra), ANY size changes.
4. My wedding was in September so I bought my dress in January. After I selected the dress, the staff told me to put my clothes back on and then they would measure me. I was wearing a bulky winter sweater and asked if I should take it off. They said no, they're professionals, they know how to measure. Well, surprise, surprise, my dress was 2 sizes too big when it came in. They tried to tell me I had lost weight and it would be an extra $100 to alter the dress. I said no way! First of all, I hadn't lost any weight and secondly they measured me (very loosely) in a bulky sweater and then in June they pull the measuring tape tightly around my t-shirt and try to tell me I'm so skinny and lost two sizes (aka inches). I wasn't happy.
5. My best friend also bought her dress from this shop and she didn't yet have the shoes she was planning to wear with the dress. But she told the staff that she would definitely be wearing flats. When her dress arrived it was 4 inches too long and the staff told her they made a note in her file that she was wearing 4" heels with the dress and they charged her extra for the hemming and for her bustle.
Overall, great selection of dresses, just be prepared to ask all the right questions and get everything in writing.
Dress shopping at White Swan was NOT enjoyable. I made an appointment ahead of time, I announced my presence, and I still had to keep prompting the sales ladies to assist me because they were running off helping walk-ins and answering phones.
The dresses weren't that impressive and the ones on sale had major damages! Many of the sales dresses were dirty, and the manager said she would clean them, but for an added fee.
I recommend staying away from this shop, but if you do go, thoroughly inspect anything you buy from here!
DON'T GO HERE!
These women exhibit some seriously atrocious behavior. This unfortunately was the first dress shop I visited and yes I found a dress I loved. It is actually a dress I had seen on Pinterest and didn't think I would actually be able to find anywhere. It is a Sophia Tolli sheath gown. I tried on the dress and was not sold--as I am about to take it off and leave the owner comes up to me and pulls the dress tight to be fitted as it would be in her words once it was my size. I liked the way it looked and she told me since I was the first person to buy the dress she would give me a discount and personalize the dress to be so I would not have to pay for or get alterations. On my order form the size says "custom" and she sketched the gown exactly as the designer has the gown pictured (moncheribridals.com/brow…) and she told me it would be custom fit to my body when it came in 6 months later.
When the dress came in it was MUCH too large for me. No one was available to help me even though I made an appointment. I could fit both my arms inside the dress folded against my chest and held down by my hips--it was almost comical. I left without receiving any help.
I returned--showed the seamstress the sketch they gave me and the photo on the designer's website that they also gave me and told her the dress needs to fit like that. Herself and the owner scolded me saying that I was trying to change the nature of the dress and that it would cost upwards of 950$ to get the dress to be "fitted" because it is not supposed to be a fitted gown. They then redid my measurements and had a 1/2" change in my hips and said it was only so big because I lost weight. Then the owner told me "all you brides come in here and expect to look like the model but you are not a model". After arguing for a while they eventually conceded to giving me the alterations for only $250 because I still "lost so much weight".
The owner pinned the dress for me. They had to cut new armholes in the all lace gown because they ordered it so large!! While she was pinning the dress she pricked herself and bled all over the right breast area and a few spots on the right hip. Had to go back twice before they even attempted to remove the blood and then it all wouldn't come out.
Dress was supposed to be one smooth layer of lace and they just folded the lace over and sewed it up sloppy everywhere. Bunched up and messy. Beads were ripped off. Dress looked shredded up close.
In conclusion, they lied to me and told me I would get a custom gown when they just plainly ordered a dress much too large for me, after researching I found they charged $700 more dollars for the dress than 2 other boutiques in the area, they charged me $250 for alterations because my hips changed 1/2" although the dress was reduced in size several inches on every side from shoulder to knee, they were rude and did not seem to even honor their "appointments". I would beg any bride I know not go here even if this is the only boutique with the dress you want. It isn't worth the pain and suffering. I'm not sure where the good reviews are coming from because I saw at least 2 other brides there on my visits that were crying over their alteration issues. A couple of the girls were nice but the seamstress and owner have some serious attitude and are so rude to their customers. I'm SHOCKED that there is a single good review...really. The Knot and Wedding Wire and everyone needs to beware of this shop.
I worked with Anna in finding my dress. She was so incredibly helpful. I went into the shop having no idea what I wanted, so she helped me pull about 10 dresses in my price range, and had me try each one on, and eliminating at least one dress each time I tried them on. I am not very good at making decisions on my own, but she really helped me eliminate dresses and choose the dress of my dreams. They were great with alterations and steaming the dress before the big day! They have a wonderful selection, and it is very convenient, because a lot of their dresses are on manicans, which makes them easy to see.
White Swan Bridal was my hail mary. At that time I had already tried on at least 17 dresses, and just couldn't find THE ONE. I walked in White Swan Bridal and I had this feeling that I was going to find my dress today. The consultants were friendly, engaging, and understood NOT to put me in a dress over my budget. The great thing about this bridal salon is that many of their dresses are on mannequins so you can see them in natural light, feel the fabric and observe the silhouette. They also have a collection of discounted dresses on their second floor.
They handled all my questions professionally and honestly from possible alterations, to timeline of fittings, cleaning, structure of the dresses, fabric, etc.
I put 'intimate' in my review title because every time I went there it was me and another bride - the shop only has (2) mirrors. They make sure that your time with them is YOUR time, and no one else's. It creates a relationship with your consultant.
BEWARE! I should have taken more heed of the recent online reviews before going in. I was working with a relatively small budget (trying to stay at retail ~$1000) so I called first to ask what they had in the store. The woman said "we have dresses in any price" and essentially hung up on me. Yet I still ignored that warning sign and made an appointment. When I walked into the store, the consultant, a young woman around 25, was not very welcoming. At other stores I had been to, they had you sit down, fill out a form about yourself, and asked you what kind of things you were looking for. Instead, we stood in the middle of the store while she awkwardly grilled me on my preferences; it was just uncomfortable. When she asked a price I was trying to stay under, I said around $1000, and she said that the dresses in there START at $1500. She suggested I look at their sample sale instead. I told her that I had called and specifically asked about price before driving all the way over (it was not close). She insisted that they must have been referring to the sample sale. If someone asks if you have dresses in a price range, they do NOT necessarily mean they want a dress that someone else has worn! If you don't sell them, you don't sell them! Then she (and the owner/manager who decided to butt in) started arguing with me about the definition of "sample sale" saying that some were new/not tried on yet. They pressured me into looking around at the cheaper dresses. I felt like they were trying to push me into something I didn't want to do, so I politely said the price was too high and I would leave. And to top it off, the consultant suggested that I go to David's Bridal instead, because they have $300 dresses. Just because someone doesn't want to spend $2000+ doesn't mean they only have $300! I was so insulted and felt like they were judging me for not having enough money to be in their store. Instead I bought a gorgeous dress from Alfred Angelo (Springfield VA) for $1050 where the people were NICE! This store might be a good match for some people, but definitely not if you have a budget!
Please take a look at the dates of the overly positive posts here; they seem to clump together after less-than-amazing posts. I wish I had noticed that before. One bad post; then multiple better posts - often posted on the same date, which seems a little unlikely.
Two things are true: the gowns are displayed nicely and the owner is pushy and rude.
I ordered a bridal gown in a color (champagne). It was one of the options the manufacturer offered for my dress. I was assured that the dress would be made custom-tailored to my measurements. It certainly wasn't. It was huge! The bodice was adjusted multiple times. The length was adjusted multiple times. I was told I needed to wear even more layers underneath it (not true, ladies!) (I actually wore my bridal undergarments and shoes to each fitting to ensure no variation there) The dress came with a size tag on it. I highly doubt it was actually custom made. Also, the fabric had an odd sheen to it; it seemed much cheaper and rather "crunchy" - like fabric one would use for decorating, not for making a dress. I'm actually not sure that the dress was even really from the designer or a knock-off.
The owner was pushy, and even though she assured me when I ordered the dress that it would be tailored to my specifications, it took multiple trips to accomplish this. The seamstress eventually told me that I just didn't want to pay for the dress!!!! I couldn't believe it. The dress had already been paid for- at that point, the money was hardly an issue. Leaving with the dress I ordered was!
I ended up with the dress - it will always be a somewhat bittersweet event.
But, I will not recommend this shop, and I made sure that my bridesmaid's dresses came from elsewhere!
We received a card in the mail from White Swan Bridal when I was looking for my dress. They were currently having a sale on dresses that had previously been floor models. When we arrived I explained what style I was looking for and they happened to have a a beautiful dress that I fell in love with that I was able to afford because of the sale, and was fortunately in my size! The whole team was professional and helpful every step of the way. The alterations turned out beautifully and I was able to buy a custom made veil that matched the lace on my dress which really brought everything together in a way that I could have only dreamed of. The only thing I would mention is that I didn't realize exactly how high the cost would climb with alterations. Having never bought a wedding dress before we didn't know how to ask good questions about how much alterations would eventually cost. While everything worked out, make sure to budget a solid $400-500 just for alterations.
I found my wedding dress at White Swan on my first day of shopping. I did not know exactly what I was looking for, and my salesperson was very helpful. The tailoring was perfectly done. I went back for two fittings and when I took my dress home, it was perfect. They were able to sew on a belt. As an added bonus, my dress was on clearance. I couldn't have been happier!
I had a wonderful experience ordering my wedding dress from White Swan. They have a great selection of different styles, materials, shades, sizes and last but not list you can find a nice dress there for any budget. They also do sample sales with dresses starting at about $300-400! They will do any alterations on site and they will put rush a rush on it if needed. Very attentive and friendly staff. They did everything I asked them for and the result surpassed my expectations. I could not ask for better service and quality for a very reasonable price! I would recommend White Swan boutique to all my friends!
I hit the jackpot at White Swan Bridal. I would recommend going here BEFORE ANY OTHER DRESS SHOP.
This was the first shop I went to for my wedding dress, and I found it about 10 dresses in!
Going in, I thought I was going to get a certain style that I had been looking at in magazines and online. ONE THING THAT REALLY STANDS OUT ABOUT THIS SHOP IS THAT THEY HAVE TONS OF DRESSES ON DISPLAY ON MANIKINS so you can actually see how the dresses fall when on a body, instead of digging through hangers and hangers of dresses. This was a big help. I ended up trying on the style I THOUGHT I was going to get, and didn't like the style at all! I loved a different kind, that was way more 'me.' So keep an open mind! I ended up finding mine on the sale rack, too! Then I ordered beautiful, beaded cap-sleeves from White Swan.
They also have veils, which I bought there, and beautiful (but very expensive) hair pieces, which I also bought there because I fell in love with one. IT WAS SUCH A BEAUTIFUL STATEMENT PIECE IN THE PHOTOS, I would definitely recommend considering them.
After the wedding, I got my dress cleaned by them, and packaged in a big, beautiful box that will help it stay beautiful over the years.
There are large mirrors where you could group together with your wedding party if you'd like to, or you can just go on your own.
The women working there were SO very sweet and helpful. We ended up leaving with hugs!
My mom and I didn't have an appointment, however we decided to swing by since we were passing by the shop. Given this was only our second bridal shop visit, we were hopeful for a good experience and open to making an appointment should we need to.
We walked into the store about 45 minutes before it was to close, and the shop manager (I assume) expressed her excitement that we were there. She said the previous appointment had cancelled, so we were welcome to take a look around while she get a consultant to help us.
My mom and I walked around and found the layout chaotic. The dresses were on mannequins on the first floor, but were hard to see because they were so closing jammed together. There were bridal parties blocking the walkway, and it was near impossible to look at the dresses.
My mom and I went to the second floor and all of the dresses were crammed on racks throughout the floor. A young consultant came up to us and seemed annoyed that we were there. Since the store was going to close in 20 minutes, she was clearly checked out. After expressing her annoyance that I wanted to try on a dress, she gave a huge huff and grabbed the dress I was interested in. She then took me to a small closet with a curtain, put the dress on the hanger hook in the closet, and walked out saying if I need help with the dress to let her know. Gee, thanks.
I tried the dress on without her help, and ended up not liking it. I didn't feel comfortable trying on another dress, so I left.
All they had to do was tell me to schedule an appointment to try on dresses - I completely understand that. If they didn't want to help me, they shouldn't have tried. It seems that the shop manager isn't in tune with her consultants, and the shop in general seems uncared for.
I love that the dresses here are on the mannequins so you can see how they are shaped versus just seeing them on a hanger. I made an appointment for Saturday morning. They let me bring as many people as I wanted (my mom and three of my bridesmaids joined me), and Marie greeted us as soon as I walked in. She was lovely to work with, not pushy, very honest about the costs of everything, and let me try on the dresses at the pace that I wanted to. I ended up buying a custom gown by the owner of the shop, Milla, and I am so pleased I went that route. I originally came in for one dress I knew they had by another, well known designer, and after putting it on, I went in a completely different direction (as so many brides do). White Swan made me feel like family, and I am so happy I worked with them.
I had no idea what I wanted to get when I first went dress shopping and went to White Swan on a lark.
I could not have been happier with how my dress turned out. The women at White Swan were able to take a sample dress with a bottom that I liked and completely recreate the top of another dress that I loved.
In the end they created my dream dress and worked hard to make in within my budget. They were not pushy and made sure I was fully aware of prices before trying things on to abate a fear I had of falling in love with something outside of my price range.
Overall, a wonderful experience!
White Swan Bridal was wonderful. They had a huge selection of dresses in many different styles and fashions as well as a large price range. My dress was absolutely everything I wanted (lace, keyhole back, pearl buttons). The price was also half the regular retail price because it was a display. The staff is very knowledgeable and did great alterations for a reasonable price.
Amazing place! So many choices, the sales personnel is very attentive and patient, I have tried on many many gowns. They also have amazing deals for sample sales and I found a gorgeous silk gown which was a steal! If I ever had to shop for another gown, I would no hesitate and go straight there!
I got an amazing couture dress off the sample rack for a great price! They were very honest with me saying I didn't need any alterations except to add a bustle, so my additional costs were minimal. They were accommodating when I wanted to come in for fittings (or just to try on shoes). Most of all, they were really nice people. (That was not true of some of the other shops we went to.) I didn't buy one of the dresses that needed to be ordered but I love the way they display them all on mannequins for you to see too.
Not only did I find my dress here, I really liked their set up in that they display every one of their dresses on mannequins so you can see what they really look like. That way you're not thumbing through hangers and plastic bags, or relying on someone else.
I went to White Swan on a whim one night just to see what they had. I had no intention of purchasing a dress, and I didn't even make an appointment. I found my dress within the first 3 I tried on! The staff is fabulous and extremely helpful. I love that their dresses are custom made to fit YOUR body, so the dress is made just for you. When it came time for the final alterations, they were patient and kind (I needed three alterations within two weeks of the wedding). I recommend White Swan to EVERY bride. It's expensive, but worth every penny!
I bought my Aire Barcelona dress in Barcelona because I lived in France at the time, but it needed serious alteration. When I moved back to the US, we called White Swan because they sell this brand and we asked them if they could do alteration only. They happily accepted and the shop owner's suggestions of fixes to be made were excellent. It fit 1000 times better when I tried it on for the first time after the first alterations. They were even able to correct an uneven shortening of the dress that the seamstresses in the shop I bought it from in Spain had made. From the bodice to the bustle, everything was lovely and stayed where it should have all night. I got a little nervous 1 week before the wedding because I hadn't heard if the dress was ready or not, but I called and everything was fine for it to be picked up. I loved my dress and am so thankful that White Swan was able to make it look so good on me!
After a bad dress shopping experience, I walked into White Swan. I found my dream dress! I had never seen a dress quite like it. The consultants were wonderful and the entire experience was fantastic.
We had a short engagement, which meant finding a dress wasn't the easiest task. On a recommendation from a friend (and after several other unsuccessful attempts), I decided to try the sample section at White Swan Bridal. We went in on a Monday after work and had two consultants at our disposal as we worked our way through their very large selection of sample gowns. When I found the one I loved (two sizes too small!) they assured me they could make it fit like it was made for me and they weren't kidding. I had two subsequent fittings just to get all the details right and in the end it was fit perfectly! If you read other reviews, people complain about the owner being too harsh or aggressive. I guess I could see how people might perceive her that way. She's straightforward and to the point and she'll tell you if she thinks something won't look right. That might rub some people the wrong way, but I really appreciated it. She's been doing this for years and that experience made me feel like I'd get the dress I wanted in the end and I did.
At the end of the day, your experience at a bridal salon is going to be dictated by whether or not you find your dress or liked anything the store had. Thus I would definitely recommend trying this store. They have a great selection in a variety of price ranges. I liked the fact that the dresses were on manaquins which made it easier to see the selections. You are actually asked to look at all there dresses. Some places I went to I wasnt able to; at one store i was asked to sit and describe my ideal dress as they pulled options with me never looking at what they had. At another they were very snobby about price ranges while this place was not. Nor did the ladies push me to find or decide right away. I went passed the time allotted. I liked the fact the dress was ordered to fit me exactly. I didn't have to pay any extra in alterations (there is a disclaimer that you will have to pay if you gain or loose more than one dress size). The One issue I had was when the dress came in I was forced to pay a 100 extra (it was higher but I negotiated it down) because I added a sweetheart neckline. It wasn't the price that bothered me but the fact I wasnt told when I ordered the dress and asked for the sweetheart neckline that it would be extra. Nor was it in my contract. If you find a head piece or veil you like there, buy it when you buy the dress. They gave me 50% off by doing so. At fittings that my parents didn't attend, I didn't feel like their main priority which bothered me. My bridesmaids who went with me were put off a little by this. Overall I would definitely recommend this stote especially if you find your dream dress.
One of my bridesmaids booked an appointment at this boutique to help me find my gown. I found it after trying on just 7 gowns! My gown was one of the samples on sale--I got it for under $400! The owner was very knowledgeable and the service is well organized. Only issue was my dress hadn't been cleaned on the date that I was given to pick it up, so I had to wait around for over 30 mins until it was done.
Loved White Swan from start to finish. This is the only store i visited where all of their dresses are on mannequins so you can actually see how they look. You can not get the same idea when the dresses are hanging in bags at other stores. I made an appointment and felt that i could take as much time as i wanted and try on as many dresses as it took. When i finally selected my dress they were very excited. White Swan is also great because many of their dresses are custom fitted to your body - so they take your measurements and then the dress is made for your form. No ordering a a huge size if you have a big chest or hips and then need significant alterations. Because of the custom order, only minimal alterations are needed after, AND all alterations are included - which can turn into a HUGE cost savings depending on your body type! I am busty and didn't want a strapless dress. Of course that is what i ended up selecting, but they assured me they could add on removable straps if needed. They did! They matched the material perfectly and unless you knew it was originally strapless, you couldn't tell. They are pricier than a David's Bridal or Alfred Angelo, but nowhere near the cost of some of the other local boutiques. So i'd say they are affordable to slightly pricey. I couldn't be happier with my dress, the customer service and their friendly demeanor. It was worth the slightly extra expense. I highly recommend White Swan!
Friendly staff, smooth process. alterations were done very fast for my bridesmaid who couldn't be here until the week of the wedding.
I was happy with my dress and theirs.
I had a very positive experience at White Swan. The owner and her staff were very attentive with all my questions and concerns. I added some details to my dress and they took the time to play around with beading until I decided what I wanted. I bought my dress, veil, hair piece, and mermaid underskirt from White Swan.
A tip for a bride to be: Remember to factor in everything you will be wearing on your big day in your budget.
I have to say the gowns there are beautiful the younger women who work there are fantastic but the owner is a little hard to work with. She has been in the business a long time and it almost felt like haggling at times. I would recommend girls to try and work with the younger employees as much as possible.
I had a very short engagement and was able to purchase a dress I loved right off the rack at a great price! I bought the very first one I tried on and still love it to this day. My only criticism would be with the alterations. I truly appreciated their advice on some of the modifications I wanted made to the dress (remove the train, take out layers of crinoline). You can't put back what you cut off! However, they missed the mark a bit even after my second fitting. The dress was still a little large on me (tough problem I know) and they insisted that's how it should look. It needed to be taken in about another 4 inches and it would have been perfect. The flip side, it wasn't strapless, so didn't fall down and I was comfortable. The dress was just too big on me, and it shows in several of the photos.
The team knew what to show me after a quick description of what I wanted, and I purchased the first dress I tried on. Mila (the owner) designs many of the dresses in the shops and is able to quickly assist you if changes are necessary.