Albemarle Limousine

were trying to solidify our reservations.

ct route plan for our wedding day and party. Their chauffeurs went above and beyond to take care of our guests, especially by driving the routes the day before and creating detailed, turn-by-turn directions for themselves just to be sure they totally had the route down. The level of service was incredible. We are so grateful and would heartily recommend Albemarle to anyone looking to have their wedding in the area.

ive, flexible, and reasonably priced. They even were comfortable with transporting our dogs to the wedding, which was a huge plus and helped us out a lot! I would not hesitate to use them again!

. Albemarle was even kind enough to have the vintage car meet us at Veritas after our church ceremony for more pictures. We also changed the timeline/requested more transportation fairly close to the wedding day and they were so great about making that happen. The two things that were not excellent were (1) the gas surcharge fees and (2) the series of email blasts every time a payment was due. With regard to the latter, whenever a payment was due, we would get numerous emails for each of the buses we had reserved, even if we had already made the payments. I think that is just a bug in the system, but as a bride with a lot of bills coming in, it would be great if Albemarle could get that sorted out.

g party to stand around and wait 10-15 minutes for him to get back. Incredibly unprofessional, he had one simple job and failed to deliver. I contacted albemarle afterwards and was told they would look into it and get back to me - first, there really isn’t anything to look into, and second, I never heard back from them. No bueno.

it was unsafe to drive. They sent us a modern Mercedes S-class instead, which was fine, but not quite the romantic vintage getaway we’d planned on. It did save us a lot of money, though - the Mercedes was about $1000 cheaper, and Albemarle refunded us quickly.

dgable of the area. He was able to take alternate routes to avoid unexpected traffic on route to our venue. He also engaged our group in conversation and seemed to really enjoy his job. We would recommend Albemarle Limousine to anyone get married in the Charlottesville area!

e great to work with in terms of navigating several hotels and locations.

luxury, upscale, professional appearance of their buses, as well as the safety standards for our guests. When booking my initial reservation with Albemarle Limousine, I specifically requested all black coaches and was quoted and told they would either be black or white as shown on their website. I selected Albemarle Limousine coaches as part of the décor and how I wanted the pictures of the coaches to reflect the occasion. Much to my surprise on the Wedding Day, I see my guests traveling to Trump Winery Grand Hall in Quick's buses and not Albemarle Limousine! After contacting Albemarle Limousine, the CEO told me they subcontracted their work out to a different vendor, therefore, I received a totally different looking coach than I reserved and paid top of the line pricing to. There was nothing in my contract that indicated I would receive a different bus line for my daughter’s wedding. After several lengthy emails with the CEO of the company, she informed me that there was nothing wrong with their subcontracted work and this is how Albemarle Limousine does business. If I wanted a different bus line, I could have reached out to them directly and hired them as the reservations were booked a year in advance. I am so disappointed with my services with Albemarle Limousine. As a consumer, I expect to receive what I reserve and pay for, per my contract. They certainly did not perform up to their branding of a “new standard in limousine service”. Beware if you reserve with Albemarle Limousine! No matter what they tell you up front or what your reserve per the contract, you will not get what you paid for and what is on their website.

st decorate the car. Albemarle was also easy to work with!

ded to add or adjust vehicle itineraries, they did so without any issues. All our drivers were very respectful, timely and smooth drivers. Our driver, Patrick, in particular was the perfect combination of fun and courteous when he drove my bridesmaids and I around before the wedding and my husband and I at the end of the night. He even made sure we had an extra slice of cake ready for us in the back of the car! We would highly recommend working with Albemarle Limousine for any wedding or special event in the future!

early so the car could be packed by our friends, and helped me when I needed to request a new invoice due to a cancelled credit card. Our driver was extremely friendly, offered us water when we got into the car (much needed and much appreciated), and also helped us get our bags up to our hotel room, as the hotel had no one to help us that late at night. I would recommend Albemarle Limo to anyone and everyone!

and the drivers were all friendly and punctual! Thank you!

uired, so you receive multiple hard to decipher emails demanding your credit card number over email... Irritating...

l and quick to respond to my (many) questions. Mike was our driver for the night and provided exceptional service. He even stopped for us at a local gas station when my husband had a suit malfunction on the way to our rehearsal. I highly recommend Albemarle Limo!

arrived on time. My guests said the party continued at the end of the night on each of the buses as they went back to Charlottesville. We had one bus take guests back early, and both buses took the guests up to the chapel and back down the hill after our ceremony. Scheduling the buses was easy, and always professional. We would highly recommend Albemarle to anyone needing wedding transportation in the Charlottesville area. Very friendly, very helpful, and very accommodating. Thank you for taking such good care of our guests!

ic needs. The drivers were on time and professional. Car and mini-bus we rented were in great condition and well cleaned/cared for. Would highly recommend them. Moderately priced.

rude to my guests and did not take guests to all hotels without argument.