I hired Albemarle Limousine to handle the transportation needs (five reservations total) for the family and guests of my daughter’s wedding in October of 2019 at Trump Winery Grand... Hall. My decision to hire Albemarle Limousine was based on the luxury, upscale, professional appearance of their buses, as well as the safety standards for our guests. When booking my initial reservation with Albemarle Limousine, I specifically requested all black coaches and was quoted and told they would either be black or white as shown on their website. I selected Albemarle Limousine coaches as part of the décor and how I wanted the pictures of the coaches to reflect the occasion. Much to my surprise on the Wedding Day, I see my guests traveling to Trump Winery Grand Hall in Quick's buses and not Albemarle Limousine! After contacting Albemarle Limousine, the CEO told me they subcontracted their work out to a different vendor, therefore, I received a totally different looking coach than I reserved and paid top of the line pricing to. There was nothing in my contract that indicated I would receive a different bus line for my daughter’s wedding. After several lengthy emails with the CEO of the company, she informed me that there was nothing wrong with their subcontracted work and this is how Albemarle Limousine does business. If I wanted a different bus line, I could have reached out to them directly and hired them as the reservations were booked a year in advance. I am so disappointed with my services with Albemarle Limousine. As a consumer, I expect to receive what I reserve and pay for, per my contract. They certainly did not perform up to their branding of a “new standard in limousine service”. Beware if you reserve with Albemarle Limousine! No matter what they tell you up front or what your reserve per the contract, you will not get what you paid for and what is on their website.