Let me start off by saying that Claudia Happa and her staff are amazing. They went above and beyond with their service, and made the whole process smooth from start to finish. From the moment we first walked into the Chateau Ritz, Claudia was v...ery welcoming and answered any questions that we had. We knew from the moment we walked out on our first visit that this would be our venue. After putting down our deposit, we made a number of other visits to the venue throughout the year, and each time Claudia and her staff welcomed us with open arms, answered our questions, and even let us walk around the rooms as other events were going through their preparations. It definitely helped us as we tried to visualize our own wedding layout.
The hall itself is beautiful, and quite affordable considering all of its amenities. It has a solid marble dance floor, sturdy tables/chairs, and gorgeous chandeliers. Even if you go with half of the room, it is quite spacious: fits up to 300 guests comfortably. There is plenty of parking space, and they allow you to leave your car overnight as long you let them know beforehand. During our research on food reviews, we had read and heard from others that the food was delicious - indeed it was. The Chicken Chateau was amazing, and our vegetarian guests loved the lasagna.
On the day of our wedding, Claudia was very happy to see us, and reassured us that everything was being taken care of. As you might expect, not everything goes according to plan at weddings, but Claudia and her staff truly looked out for us and accommodated us when something didn’t go as planned. The staff was very courteous and welcoming. One member of the wait staff even stayed late to set up and manage our late night snack table. At the end of the night, Claudia allowed us to wait at the hall while we waited for our delayed shuttle buses to take us to our hotel. They were even nice enough to collect anything that was left behind and store it in their office - we picked everything up the next day. Truly exceptional service.
We loved our experience at the Chateau Ritz and HIGHLY RECOMMEND it - 110%.