I advise other couples looking for wedding bands in the Midwest area to stay away from diamond empire band. MY experience:
Manager told us that they could deliver everything we asked. "We are experts at reading the room, you can trust us" cam...
e out often.
We requested paid extra for a Saxophone and a female vocalist and MC services, We spent hours on their site including the names of the speakers, songs to play, times, etc.
The day of the wedding, apparently there was a "family emergency" and so they had to scramble and find another drummer.
For the reception, about an hour after they were supposed to start they still weren't on stage. When our wedding planner went to go find them they were in the green room, eating the dinner (that we paid for), still waiting for the replacement drummer. In the meantime we had to introduce our own speakers.
Eventually they get on stage, but because they still had no drummer the first 30 mins was non drumming songs. Think airport lounge songs. Totally womp, our guests are standing around slow song after slow song starting to get bored. We explicitly had told them " no slow songs" for this reason
Halfway through their first set the drummer arrives. We know this because me and my now wife had to go track down the singer and found him carrying a drum set from the back. So the rest of the first set is the lead singer putting a drum set together on stage while the rest of the band is playing low energy songs.
The entire band ready to go for the 2nd set (it's 1015pm at this point). Because they were still playing catch up they completely disregarded any song we had spent time requesting. Instead they mailed it in with a 15 minute rendition of "shout" amongst other standard songs which would have been just disappointing, if not for the fact that they were looking at their phones the whole time, trying to figure out the words and preparing for the next song. After each song ended there was about a minute pause while they consulted eachother on what song to play next. Womp...vibe killer. In total they were only able to play 2 of the 3 reception hours that we had contracted for.
wedding planner said that it was one of the most unprofessional experiences she has seen and that she expected the band to be in touch after the wedding.
We waited. No call, no email, no acknowledgement.
I had to reach out to them. Let them no we were angry, that they didn't perform for the agreed amount of time, and when they did it was sloppy. I told them i felt we were treated poorly and there was nothing they could do to make it right.
When I followed up a few days later she said they were sending a "refund". I asked for how much and she said I would know when she
knew. That was the last time I spoke to her. A week or so later I recieved a check- for an amount that was, frankly, insulting.
In summary: band didn't play for one of the sets. Didn't perform most of the MC services we payed extra for, spent the first set playing slow songs and building a drum set, spent the 2nd set figuring it out on the fly and mailing in a mediocre performance. Total time playing the reception was 1.5 hours out of the 2.25 hours we paid for. Didnt have the musicians we agreed to for cocktail hour. Had to chase them for some explanation, had to chase then for a refund, they sent an insulting check.
My advice to anyone reading this is to not book them, and if you have, to eat the deposit and find someone else now. I wish we had.