So happy we decided to work with Embark Films. We found them on wedding wire and then decided to hire the company after viewing content on Instagram and YouTube. We did not live in the area and I really appreciated that their website offered up...front pricing on packages and we were able to book via email without having to meet in person. Everyone we worked with responded so professionally and very quickly. So kind and genuinely appreciative to do business with you. We were able to pay in installments online as well which was very convenient. Embark was very understanding when we needed to reschedule our big celebration due to covid. The company sent out a questionnaire a month or so before the wedding to learn the details. We didn’t know who the videographers would be until about the week of, but the two gents who were there on our day were absolutely amazing. They were so much fun to work with, very professional and relaxed yet ready for anything. They worked well with our photographer and followed her lead. We put in our questionnaire that we might need extra coaching/posing, but they mostly filmed us just as we were and we looked like natural models (lol a miracle!) I can’t say enough how much fun it was to work with Michael and Vahid… Our guests thought they were friends of ours, that’s how well they fit in.
The final product was amazing. Because of all the craziness of 2020-2021, it’s understandable there would be a small delay. Good things take time, after all, but every few weeks we received emails about progress and I did appreciate that. I’ve heard horror stories of companies ghosting clients or becoming unreachable, but I didn’t feel worried for a second with our client manager Jesse.
We got every clip as promised in just about 4 months, which honestly isn’t too bad, and only needed one minor adjustment on one of them. They were happy to do so and the revise was ready in less than 24 hours. The highlight film is incredible. No joke I tear up everytime I watched it. They chose such wonderful quotes from the ceremony and speeches. Every shot is so crystal clear, the overall flow is coherent, the sound of the voiceovers is clear and not muffled (my husband and I believe the officiant too? had attached microphones). They captured the entire day for 8 hours and it was just the right amount of time. They chose the music for the video and it was a perfect choice.
You will not be disappointed in hiring this company, from beginning to end they were professional, down to earth and so incredibly kind.