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Excelsior

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4.9
(96)best-of-weddings

125 East King Street, Lancaster, PA

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About This Vendor

Take your Wedding to the next level!

Excelsior is an eclectic event space inspired by Downtown Lancaster's vintage charm. Unlike anything you may have seen, this multifaceted property combines elegant classical architectural features blended with modern design throughout various connecting spaces. Refreshing outdoor areas and enchanting brewer’s catacombs enhance the overall experience creating a one-of-a-kind venue for any event in any season. This national historic landmark is a property complex of several buildings designed for hosting "one wedding per day" for NO LESS than 100 guests and MAX seating up to 275 guests. Our Indoor/Outdoor spaces invite you to stage your event from Ceremony to Cocktail Hour to Dinner and into the Reception Party. Take the VIRTUAL TOUR of Excelsior: https://walkinto.in/tour/ZkSFhLl4T-ZyxBY

Amenities + Details

Dressing Room
Handicap Accessible
Indoor Event Space
Outdoor Event Space
Reception Area
Wireless Internet
Liability Insurance
On-Site Accommodations
Outdoor - Covered
Business Attributes
Woman-owned Business
Guest Capacity
Up to 250
Settings
Historic Venue
Venue Service Offerings
Destination Weddings, Food & Catering, Service Staff
Awards and Affiliations
Hall of Fame2021 Best of Weddings Winner2020 Best of Weddings Winner2019 Best of Weddings Winner2018 Best of Weddings Winner2017 Best of Weddings Winner

Excelsior Reviews

Share your thoughts with other couples
Reviewed On 10/30/2019 by Samantha S
I cannot express enough how perfect this venue is. It’s truly a hidden gem in the heart of downtown Lancaster. As a bride planning from out of town (we live in Ohio) I was so anxious about the venue and vendor selection process. All my worries ...
went away after our first visit to Excelsior. Kelly and John were so welcoming and helpful giving us all the information we needed about the space and all the amazing options and design possibilities for our big day. My husband and I love history and architecture, so we had a blast getting the historical tour of the building and the story behind all the amazing renovations from John. We made up our minds before we even left that this was the space for us! Their packages were within our price range, and the space was so incredible, we couldn’t believe we would have use of the entire building for our wedding day. Every room in the building is beautiful, so you can’t go wrong with any selection of where you have your ceremony, dinner, dancing, etc. With Excelsior you get multiple gorgeous outdoor spaces and multiple indoor spaces equally as stunning. No matter what weather situation you have on your day it will still be stunning. We worked with Kaitlyn to create our food menu, and the options are endless. They gave us a basic idea of what meals were in our package, but we were able to get creative and customize what we wanted to offer our guests. We were able to do fun cookout themed finger foods for cocktail hour to go along with our wedding being over the July 4th weekend, and added a late-night pretzel bar that our guests absolutely LOVED. When our wedding day arrived, the cozy and elegant bridal suite was the perfect spot to get ready in and calm my nerves before walking down the aisle, and the men loved hanging out down in the catacombs sipping on some drinks prior to the ceremony. The entire day ran so smoothly thanks to the whole Excelsior staff team and our team of vendors who were recommended to us by Excelsior. We still can’t believe we lucked out to find such a perfect venue!
Reviewed On 2/04/2021 by Naomi F
I booked this venue in January 2020 before the pandemic started and gave a deposit like most venues require. Unfortunately, due to covid we decided to cancel our wedding that was supposed to be this upcoming spring. Kelly, John and Kaitlyn comm...
unicated with me the entire time about my worries and concerns and when it came down to canceling, they refunded us our entire intital deposit. I have heard horror stories about couples not recieving their money back for cancelled weddings and they were so gracious and kind to understand our situation and that we didn’t want to compromise our day with many of the covid restrictions. If you are even slightly interested in this venue but cannot take a tour because of covid, trust me when I tell you BOOK IT. They are amazing humans to work with, this venue is absolutely beautiful. It is whimsical, full of natural greenery with an industrial touch! The location is also ideal- super close to restaurants/bars and hotels. I am so sad we cannot tie the knot but I highly recommend you do. You will not be disappointed.
Reviewed On 6/26/2020 by Shivonne G
I truly cannot say enough good things about Excelsior and quite frankly a five star review just won’t do this place justice. My sister works in the wedding industry – when she told me to look into this venue, it was the best advice I could have...
received. I can promise you – you will NOT find a prettier venue in Pennsylvania. So much history comes along with this location and John & Kelly have done a tremendous job with their renovations. It is drop dead gorgeous! Do yourself a favor and schedule a tour so you can see for yourself. On top of the venue being absolutely stunning, the folks at Excelsior are even better. John, Kelly, and Kaitlyn are extremely professional, communicative, and empathetic. Now, we are one of the unlucky couples that had to navigate a wedding during COVID-19. As venues and vendors all over tried their best to navigate these difficult times in an ever-changing environment, Excelsior was at the top of our top-rated vendor list. They were so quick to offer jumping on a call to put our worries at ease and they remained empathetic throughout those tough times. Many other brides & grooms weren’t so lucky. They truly are such wonderful people and business owners and have created something truly special at Excelsior. I guarantee you will not be disappointed when you pick Excelsior when booking any big event!
Reviewed On 1/07/2020 by Annie C
You will not find a better venue and experience than getting married at Excelsior! First, the venue is amazing and really highlights the historical location in Downtown Lancaster, while not skimping on elegance. We were married at the nearby ...
church, but used every part of venue to provide an amazing experience for our guests. Our guests were awestruck by the cocktail hour in the Garden Courtyard combined with the exceptional seafood bar in the beautiful Catacombs. The Empire Room and Ballroom are gorgeous and large enough to accommodate a good size wedding, but not too large where your guests feel disconnected from the action. The owners are constantly enhancing the venue and we are excited to see what they come up with next! Next, the staff is equally as outstanding as the venue. Kelly John and Kaitlyn made us feel as if we were the only wedding booked at their very busy venue. The team made coordinating a wedding from out of town a breeze, as we live in New York City and could not visit Lancaster frequently. The food (produced in-house) wowed our guests. We loved tasting the wide variety of excellent dishes and innovative hors d'oeuvres. Their team was constantly designing new delicious dishes and were very flexible in designing the menu from our cocktail hour displays to the main courses. Overall, the venue and staff are truly exceptional. Even six months later our guests are still telling us that we had the best wedding they had ever been to! We highly recommend Excelsior to all of our friends and believe you cannot do wrong by having your dream wedding at Excelsior!
Reviewed On 1/03/2020 by Jenny O
I do not have enough characters in this review to express how perfect this venue is. It was like coming home every time we had a meeting or visited; everyone knows your name and is genuinely excited for your wedding day! John, Kelly and Kaitlyn...
are a perfect team and make sure that you are taken care of! The venue speaks for itself with how gorgeous it is, but for your wedding day you get the whole venue to yourself. You save so much on decorations because the historical beauty that John and Kelly preserved. Every year John and Kelly make updates so it just keeps getting better! The food (which is included in your package!!!) was incredible! You can pick from a menu that they provide or you can make requests, like an old family recipe or just a special meal you and your spouse enjoy. They make everything so easy and stress free I would do it all over again 1000x and not change one thing! Please if you are reading this and are trying to find a venue, look no further this venue will help your wedding be the one your friends and family talk about for years to come! I found this venue after my sorority sister had her wedding there and I could not stop thinking about it, so my husband and I decided to have our wedding there as well! Thank you John and Kelly for helping us have the wedding of our dreams!
Reviewed On 11/19/2019 by Sara R
Working with Excelsior was a dream! Their staff is completely dedicated to ensuring you have a seamless planning process from the initial tour leading up to your wedding day. I cannot say enough good things about Kelly, John, and Kaitlyn. Highl...
y recommend this venue for a beautiful wedding experience!
Reviewed On 11/10/2019 by Madeline C
Kelly and John, the owners of Excelsior, will make you feel like yours is the only wedding at their venue. They are so sweet and thoughtful but the venue, is incredible! Cocktail hour, dinner and dancing are all in separate areas in the venue w...
hich has an industrial but vintage vibe. You will not regret booking your wedding here. You are in the best hands in the most beautiful wedding venue in town.
Reviewed On 11/04/2019 by Alexandra K
As soon as we walked into Excelsior to tour it as a potential wedding venue, we knew that was the one; we couldn't have drawn up a more perfect wedding venue and experience. The owners, Kelly and John, are so welcoming and helpful in the entir...
e planning process if you ever have any questions. It is also evident that they care about their venue, take pride in it, and love sharing the history of it. Their catering director, Kaitlyn, works with you to create the wedding of your dreams. She helped put together a customized appetizer (fried pickles with jalapeno aoli) based on our likes, and also brought us leftover camera film that she was no longer using for our DIY photobooth. Their preferred vendors are also all so amazing and make your wedding day as seamless, easy and enjoyable as possible. The venue speaks for itself, and getting to use it in it's entirety was a great experience for us and our guests. Be prepared to receive countless compliments and "I can't believe how beautiful this place is!!" on your wedding day if you decide to get married here. Even months later, our wedding guests are reaching out telling us how much they have recommended this venue to others, and that it's the most beautiful they've ever seen. Thank you, all at Excelsior, for making our wedding day unforgettable. Deciding to get married there was the best decision we could have made, and it was a great experience from contract to finish.
Reviewed On 11/01/2019 by Megan A
There are not enough words to explain how thrilled we are to have chosen Excelsior for our wedding which took place a few weeks ago. The planning with Kelly, John and Kaitlyn was extremely seamless and pleasant, and amounted to a day that was...
more beautiful than we could've imagined. A few reasons to choose this space, from one bride to another: 1) The space itself is to die for; their maintenance and grooming of the plants and ivy are just gorgeous and the vintage-y yet modern decor throughout really compliments the already industrial/vintage aesthetic of the building. 2) There are no hidden costs; what you see in the contract is exactly what you pay, but also worth noting they truly care about customizing each package to fit the wants and needs of each couple, depending on their budget. You will never feel like you need to sacrifice or be locked into something you're not comfortable with. 3) They are SO helpful when it comes to recommending other vendors if that's something you need (bands, florists, coordinators, etc) as they've worked with tons of them and have a good sense of who compliments the space. After the wedding, we had so many guests rave about the space and ask us how we found it (given we're from about 1.5 hrs away) and wouldn't be surprised if it inspired some of them to one day wed there too. So much love to everyone at Excelsior and we hope to visit soon! XOXO.
Reviewed On 10/29/2019 by Amy S
The perfect venue for my daughter’s wedding. Every detail and each choreographed space was thoughtfully planned. The catacombs, the outside cocktail hour, the dining room, the ballroom... each move of the night gave us the intimate feel of host...
ing guests in your own luxurious modern day castle while we ate and drank and danced the night away. Our guests exemplified our own love for this venue. Wonderful location as well. Thank you John, Kaitlyn, and Kelly. It was far beyond our expectations. Truly a dream to celebrate my daughters marriage at Excelsior.
Reviewed On 10/29/2019 by Holly K
We had a wonderful experience at Excelsior. At our first meeting with Kelly and Kaitlyn, we felt as though we were in the hands of professional people who knew how to deliver an exceptional wedding and reception experience. We were not disapp...
ointed. Kaitlyn was on top of every detail and very easy to work with when it came to helping us create what we wanted. The venue itself is unique and beautiful. It is a blank canvas on which you can create your own picture. Our guests, many of whom were from New York and Philadelphia, loved Excelsior. So many of them couldn't say enough good things about this venue. My daughter's wedding there was wonderful.
Reviewed On 10/28/2019 by Kristen L
We got married at Excelsior this past September, and we couldn’t have asked for a better venue! It’s conveniently located in Lancaster City, in walking distance to nearby hotels, and bars for any after party you might have. Our guests raved abo...
ut all aspects of the night, including the food, service, and overall uniqueness of the venue. We loved that we were able to have the entire building devoted to us on our wedding day, including access to the terrace, catacombs, and indoor space. Kelly even adds her artistic flair to every wedding at Excelsior, incorporating signature drink signs, elevator drawings, and other descriptions. Everything was beautiful and we honestly wouldn’t have changed a thing!
Reviewed On 10/28/2019 by Sonja B
Excelsior was the absolute perfect venue for our wedding!! We loved it so much, we signed the contract to hold our date without even stepping foot in Excelsior (after viewing their site online) and we were NOT disappointed when we finally did o...
ur first walk through. Kaitlyn, Hannah, Kelly & John were welcoming and available throughout our planning process and our day of was just a dream come true! I can’t say enough great things about Excelsior! We only wish we could go back to our wedding day everyday! Thank you Excelsior!!
Reviewed On 10/01/2019 by Taylor S
I am beyond grateful Kelly and John allowed us to have our wedding at this breathtaking venue. Their team blew us away with their professionalism and eagerness to please. Our guests are still contacting us about the beautiful venue and constant...
ly referring it as “wedding goals”. Many people were jealous they did not find Excelsior for their own wedding! I also heard multiple times that “this was the most beautiful and unique wedding they have ever been to”. The major selling point to us was how personable the owners were to us. We felt like we were talking with family since day one of meeting with them. They always had the best interest for us and went above and beyond to make sure we were happy and comfortable with our decisions. We hope we know someone else who gets married at Excelsior so we can enjoy it all over again! Don't let this gem of a venue slip by you! If you are lucky enough to book with them, you will NOT be disappointed!
Reviewed On 9/25/2019 by Maggie G
We honestly could not have picked a better wedding venue for our big day. Everything was run so smoothly, they really know what they are doing. Our guest kept commenting on how amazing all the spaces were as we moved through the building during...
the evening. Kelly, Kaitlyn and John were always very accommodating and really went above and beyond to make us feel special. As a couple in the architecture industry, this venue stood out to us from others with its modern industrial vibe and its integration with greenery throughout the space while still embracing the architectural history of the space. Considering everything including (tables, chairs, linens, etc) in the wedding price, I thought their prices were more than fair and choosing their venue really helped us stay on budget. It really was the perfect day and perfect venue and I have the staff at Excelsior to thank for that!
Reviewed On 9/12/2019 by Alli L
Choosing Excelsior as our wedding venue was absolutely the best choice we made during our planning process. The venue itself is absolutely stunning and extremely unique - you won't find another place like it! There are so many interesting space...
s within the building and grounds and so many opportunities to make the space feel like your own. It is in a prime location in the heart of downtown Lancaster, so our wedding guests had a very short walk back to their hotel after the festivities. Kelly and John made the planning process a breeze and made us feel welcome from the first minute we walked in for a tour. They take such pride in their venue and it shows - everything is meticulously taken care of and they are constantly looking for ways to improve their gorgeous Excelsior. Kaitlyn made the menu selection process so much fun and our food was amazing. Truly, the food was on par with something you'd find at a very upscale restaurant and all our guests loved it. On the day of our wedding, we didn't worry about one single thing. The Excelsior team made our day run flawlessly so that we could focus on having fun. We felt very prepared and informed about exactly what to expect in the days and weeks leading up to our wedding, so all we had to do was show up and get married. As the bride, I was able to spend the day getting pampered in the stunning bridal chamber with my bridesmaids and mom. We had plenty of space to spread out and get ready - it was genuinely relaxing and one of the best parts of getting married at Excelsior. From stepping into the bridal suite until the last minute on the dance floor, we enjoyed every second of our beautiful day. Our reception was an absolute blast and we got so, so many compliments on our venue. We got married about 5 months ago and our families and friends are still talking about how much they loved it. I could truly go on and on about how much we loved getting married at Excelsior - it was just that great!
Reviewed On 8/31/2019 by Jenna R
Where do we even begin? We got married a couple weeks ago and had the wedding of our dreams. The owners Kelly and John,right from the very beginning were very professional and really went out of there way to make sure we were happy! Each month...
they would email us and make sure everything was getting completed in preparation for our big day. They truly care about each couple that gets married at the venue and do there very best to make sure everything is perfect. We also, can't forget the lovely staff that works at Excelsior. Not only do you have a beautiful venue and professional owners but you have the best staff to work with. Kaitlyn (the catering director) was a delight to work with. Communication was very direct and she went above and beyond to make sure everything was set, organized and ready to go. (As an overwhelmed bride, she really eased my mind and made the wedding planning process less stressful). On our wedding day, the food was so delicious, our guests are still talking about how fantastic the food tasted. There in house catering company is certainly an added bonus to the venue. We couldn't of been more pleased and knew we trusted the right place and knew we were in great hands. Thank you for making our wedding day that more special, we are forever grateful!
Reviewed On 7/17/2019 by Andrea A
The Excelsior is absolutely perfect! When originally searching for a venue, my husband and I were looking for a place that was in walking distance to hotels and bars (so we didn't have to worry about shuttles) and also a place with great indoor...
photo locations (we have very bad luck with weather and knew it would likely rain on our wedding day)- Excelsior met both of these criteria and more!!!! Also, one of the best parts about Excelsior is that their price per person is all inclusive so you can plan your wedding budget better as opposed to some other venues that have "hidden" fees (sales tax, service charges etc.) The staff at Excelsior is so kind and ensured everything went perfectly as planned! The food was delicious - our guests were raving about the tomato carving station at cocktail hour and how our menu was not your "average boring" wedding meal. We can not say enough great things about the Excelsior and you will not regret booking with them!
Reviewed On 7/09/2019 by Jenna G
We had our wedding on June 29th at Excelsior, and it was a dream come true! To begin with, John and Kelly are awesome. Such a great couple to work with while planning our big day. Kaitlyn was a huge help, even with her wedding day approaching t...
he day before ours! Hannah stood in for Kaitlyn on our actual wedding day, and things couldn’t have gone smoother! Everyone at Excelsior was so wonderful to work with! As far as the venue itself, there is nothing else like it! I wanted to stay away from the typical ballroom or country club setting, and I knew Excelsior was what I was looking for from the moment I stepped inside. The natural light, high ceilings, beautiful live greenery in the courtyards, catacombs, and overall character and eclectic feel of it made for the perfect reception venue. Our guests could not stop talking about how beautiful everything was! The food and drinks were delicious, and the wait staff was knowledgeable and served dinner and beverages in a timely fashion. The sound system was awesome and the dance floor was packed all night. Also, our wedding planner, Danielle (Your Sweetest Day Events), made sure everything ran smoothly and on schedule from beginning to end. I honestly could go on forever about what a dream our wedding day was!
Reviewed On 7/02/2019 by Carly L
I can’t put into words how incredible this venue and the people running it are! My day was an absolute dream because of Excelsior. I can’t recommend this venue enough
Reviewed On 7/02/2019 by Skylar W
Having our wedding at Excelsior was the best decision I made for my big day. Kelly, Kaitlyn, and John, and the rest of their team were so accommodating and worked with me to make sure my day was PERFECT (and it was, thanks to them). The venue i...
s absolutely gorgeous, which meant I didn't have to do much in regards to decor, which I loved. My guests are still talking about how beautiful it was and the awesome food. I booked this venue without even seeing it in person first, and I would absolutely do it all over again. I cannot say enough about this awesome place and the people that make it great.
Reviewed On 6/04/2019 by Nathan B
My husband and I just got married at Excelsior and had an amazing experience. Not only did we think the venue was stunning, but our guests loved the space. They commented on how unique the historic building was and how delightfully surprised ...
they were as they moved between each of the spaces in the venue. In addition to the venue, the team was excellent. Specifically, I would like to give a huge shout out to Kaitlyn Fetter, the director of catering. Not only can she create an amazing meal, but she was such a great partner in the planning process. She helped us take our vision and turn it into reality, always offering additional ideas and inspiration. Kelly Dantime was also a pleasure to work with. The team also helped create day of elements, such as signage and adornments, that emphasized the attention to detail. I would recommend this venue to anyone trying to find the the perfect venue with the best team.
Reviewed On 5/23/2019 by Paige I
The Excelsior is just as its name suggests - superior. Superior client service, superior event coordination and and superior people. My husband and I had researched over 100 wedding venues online before stumbling across The Excelsior. Once saw ...
the beauty of the venue online, it was the only venue we went to look at in person. We actually scheduled another venue appointment the day we went to see The Excelsior for the first time, and we immediately canceled it after we took our tour. Though the natural beauty and elegance of The Excelsior is what we initially fell in love with, it was the amazing staff that made our experience so enjoyable and memorable. From the very first day we took our tour, through all the emails, and eventually our big day, the team at Excelsior truly made us feel like family. It is clear that every event that they host is of the highest quality. Our wedding day at The Excelsior was more than I could have every dreamed of, and I am sure that every couple who has their wedding here would say the same!
Reviewed On 5/08/2019 by Erin H
Excelsior was amazing! We loved the unique look and feel of the venue and knew that it was going to be a showstopper for our guests! Kelly, John, and Kaitlyn are some of the nicest people you will ever meet and effortlessly guided us through th...
e wedding planning process. They answered all of my emails timely and went above and beyond in making sure our day was exactly how we wanted it. We loved that they throw a tasting party instead of just an individual tasting so we were able to get a real idea of what a wedding would look like in the space. The food was so delicious! Kaitlyn and her staff did a great job. We recieved so many compliments on the appetizers, cheese station, dinner, and desserts. It was not traditional boring wedding food at all! It was wonderful! I would absolutely recommend this venue to all future couples! You will not regret it!
Reviewed On 4/07/2019 by Maura T
There is no way I could give Kelly, John, and Kaitlyn any lower rating that 5 full stars. From the time we booked through the last song & clean up at our wedding in July 2018, their whole team worked to make our big day classy, unique, and fun....
They really know their space and their "brand" and have a strong list of excellent vendors that they require you to use which essentially helps you avoid issues (like inexperienced DJs or photographers) and ensures you are accentuating the best features of the space. We didn't want sad bland wedding food, and Excelsior really delivered on high end food that people remarked was really delicious, and not just for a wedding. Another aspect of Excelsior that was so great was that they think of all the little details. Bathrooms on the first floor that are large and accessible and stocked with things your guests need. A bridal suite built into the venue for your use. An elevator. Air conditioning. And use of little chalkboards, house flatware and linens. They have great processes in place to ensure things run smoothly, including Kaitlyn's professional and competent team working hard to show everyone a good time with smiles on their faces. I can't recommend Excelsior highly enough. The pictures are accurate -- it is that gorgeous. Thanks to the whole team for helping us throw a great party!
Reviewed On 12/31/2018 by Renee S
The Excelsior is an absolutely beautiful venue! As soon as we walked in their for our tour, I knew I had to get married there! From the beginning, Kelly, Kaitlyn and John were on top of it and a pleasure to work with- answering questions, email...
s, phone calls, etc. all in a timely fashion. They even provided a separate tour of their venue for my dad who was not able to make our first tour/meeting at the Excelsior. The Excelsior is so stunning in itself, that I made sure our decorations and flowers were minimal because I wanted the venue to speak for itself - and it did, because our guests were in awe. And did I mention they have in house catering (Signature on King) with amazing food?! Seriously, look no further!
Reviewed On 11/29/2018 by Cathy G
We were very lucky to book the Excelsior venue for my daughter's wedding. The venue is extraordinary, the cost for the event was what we had expected and very clearly stated with no hidden fees. The staff is the most helpful, kind and coopera...
tive, truly a delight to work with. We could not have been happier with the day! I had high expectations for my daughter's wedding and they were exceeded by the Excelsior event location and staff. I highly recommend this venue for your upcoming event or wedding!!!!
Reviewed On 11/19/2018 by Ashley M
Excelsior was an absolute dream. I looked long and hard for a wedding venue that I adored as well as could afford. I was so close to giving up and not having a wedding at all (as why spend the money if you aren't excited and passionate about it...
) and then I found Excelsior. Not only is it in such a cute little town, easy for all of the wedding guests from out of town to walk from the hotel to the venue and all the cute little restaurants, but Excelsior has more character then all the venues I visited combined. It is breathtaking and the owners' attention to detail in every inch of the property is very evident. The owners, Kelly and John care so much about the property and making your event perfect. They were always so very kind and prompt at responding; as well as Kaitlyn, the director of catering. They all work so well together and treat you like a friend, not just a customer. All of the rules they have about choosing a vendor on their list might seem frustrating at first, especially for the budget conscious, but when your day comes all of it makes sense. The owners' are very experienced and do everything for a reason. Our vendors we chose were well versed in the space allowing for our day to run smoothly and perfectly. And as much as I did not want to get a wedding planner to save money, I would now recommend a day-of-planner to absolutely everyone. I don't know what we would have done with out Maria from Mx2. The day of the wedding every detail was amazing- from the water station for the guests as they arrive (cut fruit decorating the glass containers), to the customized chalk art done by Kelly in the elevator, to the absolutely delicious food, and our specialty drinks. All of our guests just kept raving about every detail of the venue and the food. I would recommend this venue to anyone. There is not a single complaint I can make. Thank you to everyone at Excelsior for being so amazing, genuine, and thoughtful. Your passion and dedication to Excelsior is obvious and it makes all the difference. Even though you see weddings many times a week, you treated our day as one of a kind.
Response from the Vendor on 11/19/2018
You Just made our day dear Ashley :) What a lovely review!!! Wishing you and Jordan a long and meaningful marriage together... filled with much love and happiness!
Reviewed On 11/14/2018 by Ariel G
My fiancé and I booked Excelsior as our venue almost two full years before we actually got married. As soon as we stepped through the doors and got a full history & tour of the space from John, we knew it was the perfect spot for us. I am from ...
New York and my fiancé is from Baltimore, never would we expect landing in Lancaster, PA – but we fell in love with what a vibrant and growing city and community it is. After our wedding, our guests could not stop talking about how wonderful their experience was visiting the area. If you’ve seen photos of the venue, it won’t do it justice. The earthy, historical, and modern industrial vibes you feel in the space are nothing short of amazing. It is so clear that so much thought and love went in to making every space, down to the bridal suite and the bathrooms – completely styled and gorgeous. Our very long planning process was made so much easier knowing that we would be in good hands with Kelly, John, Kaitlyn, & the entire signature on king staff. Our wedding day was nothing short of perfection. The venue speaks for itself, but the fantastic service we received was the topping on the cake. Hannah, our catering manager was so sweet and attentive. Through our entire event she checked up on us to make sure that we were happy and that there wasn't anything we needed. The beautiful thing about Excelsior and Signature Catering on King is that it truly is an all inclusive venue. Many spaces claim to have it all, but Excelsior truly does. From their displays to the lighting and music, all that you could need is already there. Additionally, the food quality is locally sourced and DELICIOUS. My guests could not stop raving about how good the food was. I am a wedding planner, so I set my expectations for my wedding extremely high. I would and will 100% recommend my clients host their wedding at Excelsior. Another one of my favorite aspects of our wedding day was the movement that it allowed for, there are so many unique spaces to see and surprises hiding around every corner. If you don’t want to be stuck in a one room ballroom for your wedding day, look no further. Your guests will never go to a wedding like it! Our experience was extremely customized to us as a couple, and we did not feel like just another couple getting married there. I truly can’t say enough amazing things about our wedding day, and this was due hugely in part to our venue and the people who run it. Thank you a million times over to the Excelsior family!!
Response from the Vendor on 11/14/2018
What a lovely review by such a lovely Bride! We are so honored to have impressed a great wedding planner to this level of praise! <3
Reviewed On 10/29/2018 by Amanda K
My husband and I could not have been happier with having our wedding at the Excelsior on 10-26-18. The venue itself is absolutely gorgeous and our guests are still raving about every part of the night from the ceremony to the cocktail hour in t...
he Catacombs to the Empire Room where we ate dinner...it was all simply stunning. Kelly, John and Kaitlyn are also a big part of the experience and each made sure we had what we needed to make our day perfect. Highly recommend Excelsior for anyone planning a wedding!
Reviewed On 10/05/2018 by Deb B
Our daughter told us she was looking for an “Industrial Chic” vibe for her wedding and, though we didn’t exactly know what she meant, Excelsior fit the bill and went WAY beyond her (and our) dreams for a perfect wedding venue. Michelle and I vi...
sited seven venues from Lancaster county to Baltimore in one day, and after seeing them all, it was Excelsior that she decided on as her wedding venue…no other venue came close to her ideal. From the first time we met with Kelly and John (the owners) and Kaitlyn (the director of catering), we were warmly welcomed, and were so impressed with the obvious pride each one of them has in this venue, and for good reason: the space is so beautifully varied with unique features, and the food is simply the best! Michelle was married on the Terrace, a beautiful outdoor courtyard featuring a green wall, industrial beams with glass windows and doors, brick walls with flower boxes at the windows, and ivy-covered walls. During the cocktail hour while pictures were taken in the Terrace area, guests spread out and explored the lower lobby, the Catacombs, and the Garden Courtyard with its beautiful arched wooden beams, water features, brick and stone floors and giant hanging ferns. We were then ushered into the second floor Empire Room where our delectable dinner was elegantly served, and our guests continued to rave about the delicious food and stunning accommodations of the Excelsior space. When dinner ended, the guests were invited to the Grande Salon, where the bride and groom made a breathtaking entrance by way of the Grande Stairs, and then enjoyed their first dance as husband and wife. At the end of the evening our wedding coordinator, Deb Erb from Simply Events (we highly recommend her!), arranged us in two long rows in the Garden Courtyard where we lit sparklers and gave Michelle and Brian a beautiful path to walk through as they exited the building, walked up the steps to East King Street, and drove off to their honeymoon destination. My husband and I were so very happy and feel truly blessed with everything about our experience with Excelsior, and cannot thank Kelly, John, and Kaitlyn enough for their expertise, professionalism, friendliness, and making us feel that our daughter’s wedding was the most special event at Excelsior EVER!
Reviewed On 10/04/2018 by Kiri H
Excelsior made the wedding planning easy and simplified everything for us. They were extremely accommodating and all of their staff was extremely pleasant the day of. Food and service were both impeccable - you won't find a better venue :)
Reviewed On 10/04/2018 by WHITNEY D
Excelsior was the first and only venue we looked at for our wedding! I could go on for dayyyysss about how wonderful this place is but to highlight a few key points... the space! You can't beat it... you get the whole building for your special...
day and you can create your vision of lighting/flowers/floor plans etc. in such beautiful and unique spaces! .... The staff! It was great to work with the staff at Excelsior.. everything ran smoothly from the start of planning through the day of our wedding! The food.... people are still talking about our food from our wedding! We had the opportunity to customize some things to really make the menu personalized, which was HUGE for us! Do yourself a favor and check out this venue!!! I have no doubt you will fall in love with it like we did the second we walked in! :)
Reviewed On 9/15/2018 by Jena S
My husband and I immediately fell in love with Excelsior from the moment we stepped foot there. Besides being the most beautiful venue, the team at Excelsior is incredible! They make the planning process so easy and all of their recommendation...
s were amazing. We have gotten nothing but rave reviews about the space, the people, and the food from our wedding. They really made our day so special.
Reviewed On 9/15/2018 by Morgan H
This venue is absolutely gorgeous and a one stop shop! We loved having our ceremony and reception here. The people at the Excelsior are great to work with! They made us feel like family to work with. They are incredibly responsive and very ...
professional. Planning a wedding with The Excelsior was easy. They had lots of helpful planning documents, event planners on site, and most of what you need they have in house. They were great at personalizing our day and making it the best day ever. The food was also delicious! Our guests just kept telling us how beautiful of a venue it was, great location, and how great the food was.
Reviewed On 8/29/2018 by David N
The best wedding venue in Lancaster!!! - or maybe even in Pennsylvania!! We got married here two weeks ago, and it was the most beautiful wedding ever. The venue is absolutely breathtaking, the outside garden terrace is beautiful for an outsi...
de ceremony, and it's a perfect combination of rustic/sleek overall. There are so many rooms to be in, so there are so many options for your wedding! We visited nearly 10 other venues, and this is the most beautiful. It is also reasonably priced - there were some other venues that were similar in costs, so it's not crazy expensive. Also, they provide catering with the venue, and the food is soooo good and you can customize as much as you'd like! If could get married again, I would do it here again, but I don't want to spend another fortune on a wedding!! Oh, and the management is so nice and personable! And finally, this venue is a wonderful location right near downtown Lancaster!
Reviewed On 8/29/2018 by Allison B
Excelsior provides ya with the best wedding experience we could have ever asked for. When there is so much to stress about it is nice to know that your venue has everything under control. Kelly, John, and Kaitlyn are all amazing! They were grea...
t at communicating, gave a list of tried and true vendors, coordinators and recommendations for how much alcohol to by along with a company that will do it for you. They can work with almost any budget to give you your dream wedding. Everything from start to finish went smoothly and my wedding was a dream. People are still talking about what a cool and unique venue Excelsior was. I can’t say enough good things.
Reviewed On 8/08/2018 by Laura R
Your venue search starts and ends here. This is by far the most unique venue in the area. I mean, look at the pictures! We have nothing but great things to say about John, Kelly, Kaitlyn with Signature on King (also...in-house catering? Hello! ...
So convenient and the food is PHENOMENAL), and the rest of the Excelsior team. Our guests could not stop telling us how beautiful the venue was and how yummy the food was. Their vendor recommendations were also how we found the rest of our wonderful, wonderful team of vendors. Reserve your date while you still can!
Reviewed On 8/01/2018 by Allison B
From the moment we stepped into the venue we knew we had to get married at Excelsior! We fell in love with the different spaces and the charm of the entire venue. Kelly, John, Kaitlyn and the whole team ensured our special day went perfectly. O...
ur guests raved over the uniqueness of the venue and the delicious food they were served. Thank you for everything! We would recommend Excelsior to anyone!
Reviewed On 7/31/2018 by Alyssa C
We absolutely fell in LOVE with Excelsior the minute that we walked in (first venue we saw) and knew we had to get married there. The team there was amazing as well - we mostly worked with Kaitlyn who we had a wonderful experience with. Kaitlyn...
was extremely responsive to our needs and helpful with providing suggestions. She ensured everything ran smoothly the entire day of our wedding as well. We got so many compliments about how beautiful the venue was from all of our guests after the wedding. The best part really was the functionality of each room and the "back-up" plans available for rain even though they are just as amazing options. We could not have imagined getting married at any other venue and were absolutely thrilled with the way everything turned out on our special day.
Reviewed On 7/24/2018 by Kaylyn C
If you are looking for a unique wedding venue with an awesome in house caterer, this could be a great fit! OLD meets NEW at Excelsior. The Catacombs and Terrace will make you stand out against all those traditional ballroom weddings. We've r...
eceived amazing feedback from our guests. It is a venue to remember. Each guest will get to experience different rooms and pieces of the building throughout their night. Your guest will love it just as much as you! Excelsior has also put an amazing list of vendors together. I would go with the people on your list or listen to you wedding planner! They really know who's in it for you and going to make your day what you want it to be. Drew and I couldn't be happier. Thank you John and Kelly (and KAITLYN ) for an amazing day.
Reviewed On 7/10/2018 by Sophia G
Look no further - Excelsior is hands down the absolute best choice you will make when planning your wedding!!! It’s hard to find the right words to describe the venue, its owners, and its staff. My husband and I could not be happier that we...
chose Excelsior - they helped us pull off the New York City meets Lancaster wedding of our dreams!! The venue itself is absolutely breathtaking. It’s raw elegance, dramatic features, modern-meets-vintage feeling is unbelievably chic and impactful for your guests and for your photos. Whether you want to have your entire event inside or outside, there are so many options to plan your perfect event! This venue is truly unique from any other that we have ever seen! Our wedding photos look like they belong in a magazine! During and after our wedding, we received so many compliments that the food was the best our guests had ever had at a wedding, and we agree! The food was hot, perfectly cooked, presented beautifully, and delicious! We had an elegant menu of Chilean sea bass and braised short rib - a combination not many catering services have the ability to execute so beautiful for a wedding! The venue helped us to create signature bride & groom cocktails that were unique, flowing all evening, and presented beautifully - garnishes and all! The staff was unbelievably kind, timely, professional, courteous, and focused on making sure our guests, and we, were happy all evening. From cocktail hour, to table service, to the reception bars - we couldn’t have been more pleased! Kaitlyn Fetter, who runs the show, is 100% top of the line in her kindness, flexibility, professionalism, accuracy, and personality. She executed everything from start to finish flawlessly, and became a true friend throughout the process. The owners, Kelly and John, are absolutely amazing as well. They are such nice, gracious, personable, professional, and helpful people, with a great sense of humor! Any questions we had before, during, and after our wedding, they were right there to help us and accommodate us! It is not often you come across so many incredible people all in one place. Honestly we just cannot say enough positive things about the Excelsior team!!! All in all, Excelsior is an amazing place, filled with amazing people. Any vision that we had, they helped to bring to life. Any questions or concerns we expressed, they did their best to find the best option for us, and to give their opinion on what would work best. On your wedding day, it is SO important to trust the people you are working with. My husband and I can confidently recommend Excelsior 100% for this reason, and beyond! Excelsior is the perfect combination of a dream, unique venue, with a dream team running it. Our wedding was the best day of our lives, thanks to Excelsior!
Reviewed On 4/25/2018 by Amanda F
Excelsior was our dream venue! We didn’t think a place this gorgeous existed in the location we wanted, and were blow away when we found Excelsior! Not only that but the team was amazing to work with over the year we spent planning with them. O...
n the day of, they made everything simple and relaxing for us. We truly couldn’t have asked for a better place to hold our wedding ceremony & reception!
Reviewed On 4/23/2018 by Erin M
Kelly and John are so wonderful to work with and Excelsior is absolutely beautiful! The venue is so unique - there are so many different rooms to use and each one has it's own personality. We had a December wedding and the fact that we could us...
e so many different spaces without having to go outside was awesome! Our ceremony in the Empire room was gorgeous and the windows give incredible natural light for photos. Cocktail in the catacombs was a huge hit - our guests thought it was so cool! Our reception was in the grand salon with the beautiful sweeping staircase and hardwood floors. The entire venue is gorgeous and so unique. The staff is amazing and their exclusive catering company (Jimmy Duffy) does an incredible job. The location is perfect - walking distance to the Marriott and to many bars. Our guests still talk about what an amazing venue Excelsior is!
Reviewed On 3/28/2018 by Christopher B
From the moment we saw this place, my bride-to-be was in love and I must say I was as well. She works as a wedding planner and found this little gem early in our process. Throughout every step of the way, Kelly, Kaitlyn and John were there maki...
ng it feel like a family event. From making special arrangements to the special touches during photos of the beautiful drawing in the elevator, the attention to detail was superb.Everyone who saw the venue on the night of the rehearsal was amazed and the fans grew as people came the next day for the wedding. The staff was extremely attentive to our needs and our guests. It was amazing to be able to converse with our guests and have someone from the staff come up to the bride and groom and ask if they needed a drink, then get it so we could continue to enjoy our wedding. We had high expectations going into the weekend and I must say that not only was the venue perfect, but the vendors they recommended did an amazing job as well! They were in the middle tier of what we were looking to spend, but the value we received was far superior to the competition. I could not recommend them enough. It was our perfect wedding! Thank you Kelly, Kaitlyn and John.
Reviewed On 1/28/2018 by Kelly T
We're not sure where to begin! Before we even began working with the Excelsior team, Dan and I were sold on getting married at Excelsior because we immediately felt at home in the amazing space. The eclectic and careful remodeling of an incredi...
ble historic building (that my Lancaster-raised grandfather and father were familiar with previously as a furniture store) made Excelsior such a unique and interesting venue. Each floor, nook and cranny has personality and a really cool mix of old and new features. We felt as though we got to have 3 venues in 1, as we were able to use each floor during our wedding day (Empire Room for ceremony, Catacombs for cocktail hour, Grand Salon for dinner, and Empire Room again for dancing). A month later, our guests are still sending us pictures of Excelsior and telling us how taken they were by the day and the venue. Now on to the team. Kaitlyn was a joy to work with, and she never, ever quit on making our day meet our hopes for the event and staying (relatively) within our budget. She is a fabulous connector between Jimmy Duffy's catering/the catering staff and Excelsior's owners, Kelly and John, and she always made sure everyone was on the same page even with many vendors and details to align. Kelly and John treated my husband and I, our families, and even our friends like family. Every time we visited, they always took the time to show us around the space and make us comfortable. They were also trustworthy business partners, and made contract conditions clear. I should also note that although you will not have the flexibility at Excelsior to choose your own caterer, Jimmy Duffy's food was phenomenal, and we were not at all disappointed. They also generously provided us a second tasting opportunity when we had trouble remembering the details of our original group tasting, since it was held almost a year before our wedding date. To give an example of how Excelsior's team goes beyond normal business expectations, on our rehearsal day there was an unexpected snow storm and most of our bridal party was nearly an hour late (for a one-hour rehearsal window). Instead of rushing us along when everyone finally arrived, Kelly, John and Kaitlyn chatted with everyone and showed people around Excelsior while we waited for others stuck in traffic, then gave us all the time we needed once we had everyone there. They will make your wedding feel just as important as every other couple who gets married at Excelsior, no matter how many others might be married on the same weekend. Thank you for everything you did for Dan and I - we're forever grateful!
Reviewed On 1/28/2018 by Jessica H
The moment my husband and I walked into Excelsior, we knew it would be the perfect place to have our wedding! The owners, Kelly and John, are wonderful and you can tell they genuinely care about you and your wedding. From the day of the tour (e...
ven before any contract was signed), we were treated like family and throughout our year and a half of planning, I knew that we were in good hands with the team at Excelsior. A lot of the ideas I had for decor were "new" for Excelsior, and Kelly and John embraced and supported it whole-heartedly--so no worries about a cookie-cutter wedding here! On the day of the wedding, Kelly and John were there to make sure everything ran smoothly (which it did), and the bridal chamber was an amazing space for my girls and I to get ready in. Only one small issue came up with a bartender who had a little too much to drink, but Kelly was there to correct it immediately. Despite this small issue, pretty much every guest came up to me telling me what an amazing place Excelsior is, and asking where I found such a unique space in Lancaster! All-in-all, Excelsior is a beautiful space with great owners and I highly, highly recommend it to anyone looking for an amazing space to get married!
Reviewed On 12/12/2017 by Alexandra J
We held our wedding at Excelsior on 12/9 and truly had the best day ever. We chose Excelsior as our wedding venue about 14 months from our wedding date and John and Kelly were a pleasure to work with the whole time. They were so kind and helpfu...
l during the planning process and their vision and style helped create a beautiful day for us. We also can't say enough good things about Kaitlyn and the team at Jimmy Duffy's who took such good care of us and made the day run smoothly. Excelsior is just a stunning space with an amazing team of people. Our guests were wowed by the space, service and food. Everyone had an amazing time.
Reviewed On 12/08/2017 by Colleen M
This venue is absolutely stunning. If you see it in person, you'll want it, no question. It has a number of different indoor and outdoor spaces that I've seen used in a variety of configurations, which makes each wedding feel special. Kelly and...
John the owners are such a joy to work with and take real pride in their building (as they should!). They worked with us to accommodate a guest list of 250 and everything was absolutely stunning! I am so happy we found the Excelsior.
Reviewed On 11/28/2017 by Jill K
Our daughter Samantha was married to Andrew this past Friday night and we are from out of state . The Excelsior exceeded our expectations and so many of our guests felt it was the best wedding they ever attended. The Excelsior is physically st...
unning and having the ceremony, cocktail party and dinner on different levels was unique and something we never experienced. The catacombs are sexy at night and our guests raved about the delicious and plentiful food served. Dinner was gorgeous upstairs and everyone loved being able to chat while they dined. We returned to the main level for dessert and dancing and it was fabulous. Kelly and John are a pleasure to work with and we have zero complaints. It was a beautiful night for the bride, groom and guests.
Reviewed On 11/10/2017 by Elizabeth A
Excelsior is a wonderful venue. We attended a wedding as a guest and had a great experience and shortly after held our wedding there. Kelly and John were extremely nice and welcoming from our first meeting. Kelly made time for a separate tour f...
or my parents who couldn't make the first one. Every email was answered in a timely manner. Kelly, John, and Kaitlyn went out of their way to make sure every detail was attended to on the day of our wedding. From the customized signs to the bridal suite everything was done beautifully. They make sure each couple feels special and each wedding is unique. We were so happy with our wedding and very grateful to everyone who made it happen and would highly recommend it.
Reviewed On 10/30/2017 by Mike T
Excelsior is the spot. Look nowhere else. Our ceremony and reception both took place at Excelsior, and we really couldn't have been happier. Unique does not even begin to describe it. Kelly and John Dantinne, the owners, perfectly blended a mod...
ern industrial feel with an authentic historical setting -- there's so much of a story inside of this place, and it's the perfect spot to start your own story as a married couple. The Outdoor Terrace, the Outdoor Courtyard, the Catacombs, the Empire Room, and the Grande Salon are five different spaces that each bring their own charm and allow you to script an incredible flow to your wedding day. As our guests moved from the Outdoor Terrace for our ceremony, to the Catacombs and Courtyard for our cocktail hour, to the Empire Room for dinner and Grande Salon for dessert and dancing, our guests would get more excited for the next ‘revealing’ to see the next phase of our evening. The spaces are available to you, and you can decide your own wedding day “flow”. That’s one of the best features of the venue! From the first day we walked in, we knew it was where our wedding would be, and a big part of the reason was how welcoming and helpful Kelly & John are. We weren't just another client for them -- they proactively worked hard at making us friends as well, catering to anything we needed over the course of our planning and also advising on what they’d seen from other couples without ever trying to “upsell” us. And then, we were introduced to Kaitlyn, from Jimmy Duffy's Catering, the exclusive caterer and their primary rep at Excelsior, and we can't say enough about her professionalism, responsiveness and enthusiasm. Between the three of them, they have Excelsior running like a well-oiled machine and it showed the night of our wedding. Everything was perfect. The food is incredible, the service impeccable, the decor and design makes it warm and inviting yet unique and impressive, the flexibility is so helpful, and the details are their specialty. We didn’t even mention the huge bridal suite for getting ready, big bathrooms stocked with all the necessities for guests, state-of-the-art surround sound system which offers speakers throughout the venue so guests could hear our band from farther corners, and inventory of decor they already have onsite to save you the time and money from getting your own (battery operated candles, chalkboard signs, mirrors, easels, white uplights). There is so much to love at Excelsior. We wish we could do it all over again. Do yourselves a favor, and do us a favor, schedule your visit now, and book it before you leave!
Reviewed On 10/26/2017 by Tayler W
My wedding at Excelsior was a dream! The owners, John & Kelly, we’re such a pleasure to work with. Kaitlyn, who handles the catering amoungst many other things, worked meticulously to make our custom French menu come to life. The ceremony in th...
e courtyard was absolutely gorgeous against their living plant wall. Everything was absolutely incredible. If you’re considering Excelsior, take a tour & I guarantee you’ll be sold.
Reviewed On 10/26/2017 by Emily P
We had both our ceremony and reception at Excelsior. If you are looking for the type of place where your day just flows without you having to think about anything other than marrying the one you love, this is it! The entire place was absolutely...
beautiful, the food was phenomenal, and, as much as getting married can be, the day was totally relaxing and so much fun! You are required to get a wedding coordinator at this venue, but it was so worth it! The only small criticism I have was just with staffing levels leading up to our wedding - the Dantinnes are absolutely wonderful people, but they are running this very busy venue on their own! Sometimes it was evident that they were a bit stressed out, but who wouldn't be when they are so busy! Just be understanding of that, and your entire process will run completely seamlessly!
Reviewed On 10/25/2017 by Gina D
I can not say enough about Excelsior as a reception venue. I felt at home and so cared for from the first day I met Kelly and John. Our guests can not saying how much they enjoyed their time at Excelsior and how unique it was. I have nothing bu...
t great things to say about Excelsior and their staff!
Reviewed On 10/25/2017 by susan k
Excelsior of Lancaster was perfect for our daughters wedding! Excelsior has numerous outdoor and indoor spaces that made our day so inviting and exciting for our guests! Downtown Lancaster is so fortunate to have such a beautiful venue in tow...
n! Cheers!!
Reviewed On 10/25/2017 by Lee S
We cannot thank the Excelsior enough for the AMAZING wedding experience they helped provide for us. We had many out of town guests and everyone was completely wowed with the space. The staff was incredibly accommodating, thoughtful, and made us...
feel like we were the only event they had the whole year - despite a very packed schedule! If you are looking for a unique, memorable venue with top notch service STOP NOW because the Excelsior is your answer!
Reviewed On 10/25/2017 by Kinna S
Excelsior hosted our August 2017 wedding, and let me tell you; IT WAS A DREAM. The excelsior vendor list is top notch, and they are the icing on the cake. Owners John and Kelly are fully invested in each of their weddings, and make is such an e...
asy, personal experience. They are there with you through every step of the way, and provide first hand assistance with any of your needs. We still have guests telling us how amazing our wedding was, "party of the century" some may have even stated! Other venues pale in comparison to the history, character and unique beauty that Excelsior encompasses. We are so happy we chose them to host our ceremony and reception!
Reviewed On 10/25/2017 by Kelsey B
Excelsior was by far the best decision we made for our wedding. We planned everything around the beautiful venue. The industrial, yet elegantly updated spaces provided a PERFECT setting for the kind of event we wanted to have. Kelly and John we...
re warm and inviting since the very first time we met, and the staff is knowledgeable, and eager to help. They truly want everything to be perfect for your special day. I could not imagine our wedding being anywhere else.
Reviewed On 10/25/2017 by Julie M
Excelsior was the perfect venue for the ceremony and reception of our May 27, 2017 wedding. My husband, Travis, and I fell in love as soon as we visited Excelsior. Owners, Kelly and John Dantinne, were were so kind, helpful, and accommodating...
throughout the entire planning process. Kaitlyn was happy to answer any questions and guided us through planning our meal choices and seating arrangements, and Duffy's catering provided delicious food for our guests to enjoy. Our family and friends are still talking about how beautiful our wedding was and how unique and special Excelsior is. I would highly recommend this venue to any bride and groom looking for a truly special place to make your wedding day dreams come true.
Reviewed On 10/24/2017 by Jordan E
We couldn’t have asked for a more beautiful venue! It was an absolute pleasure working with the Excelsior/Jimmy Duffy team, and we look forward to returning to the venue for upcoming event.
Reviewed On 10/24/2017 by Matthew F
Excelsior is absolutely amazing! This venue gives you the option to BYOW(Build Your Own Wedding). The entire staff was so helpful from the moment we took a tour through to our wedding day. By the time you are done dealing with John, Kelly and K...
aitlyn you will feel like family! This venue is a must if you want to make your dream wedding come true.
Reviewed On 10/18/2017 by Alyssa C
The whole team at Excelsior did an amazing job! Kelly, the owner, did an amazing job of renovating the venue! Kaitlyn and her team from jimmy Duffy did a wonderful job of helping us create a family style menu!
Reviewed On 8/30/2017 by Chelsey J
We had our wedding at Excelsior in August 2017. From booking in the summer of 2016 through the completion of the event John, Kelly and the staff at Duffy's were nothing less than amazing. They were so accommodating and were able to offer creati...
ve solutions to questions or ideas we had but didn't know how to resolve. It was clear from our first trip into Excelsior that this was more than just a business for them, but rather an experience that they wanted to share. The building renovations were impeccable and the history and detail of the venue lend to not only a gorgeous backdrop but also some really great conversation pieces. The service the offered day of was impeccable, not one detail was missed and we will be forever grateful for the guidance they gave us along the way. Our wedding was executed flawlessly and since then I've received countless compliments on the venue, food and service. I'd love to say I'd do it all over again, but I'm not sure they could be any better than the first time. I highly recommend this venue to anyone looking for something that allows an amazing space and helps to take the stress out of planning!!
Reviewed On 8/22/2017 by Anjelica S
Working with the Dantinnes and Jimmy Duffy Catering during the planning process of our wedding was a breath of fresh air. John and Kelly are visionaries, and Kaitlyn is supportive, accommodating, and meticulous with your needs! One of the coo...
l things about this Lancaster city venue are the spaces that guests can have access to depending on how you plan your day: the courtyard, the terrace, the catacombs, the first and second levels... Excelsior has urban appeal and is the perfect city location if you are not planning a barn or hotel wedding in Lancaster. This place had an extraordinary impact on us and we are pleased that John, Kelly, Kaitlyn, and vendors are no longer strangers but neighbors to us! We loved Excelsior from its construction and rehabilitation to now and are thrilled to see their growth continue! It's worth it - we promise.
Reviewed On 7/16/2017 by Lisa N
I don't even know where to start with this venue. My wedding was only a few days ago, but I just had to take a minute to write a review! From the moment we walked through the doors of Excelsior, it was an absolute dream! The owners, Kelly and J...
ohn, were always so accommodating whenever we had questions, concerns, or even when we needed to pop in for an in-person visit every once in awhile. Kaitlyn and Hannah, who work with Jimmy Duffy's catering, were equally amazing to work with. One of the best parts of picking this venue was that they were more than willing to let us do much of our own decorating. We love adding our own creative flair to anything we do, and we really enjoyed being able to add personal touches to the venue. The food was delicious, the atmosphere was incredible, and even though we didn't have the best weather (rained on and off all day, also very hot/humid), the back-up plans were still so beautiful. Every guest I spoke to had nothing but good things to say about the venue. One guest even said it was the best party he'd ever been to! Thank you to everyone at Excelsior for making my wedding day dreams come true!
Reviewed On 7/14/2017 by Connie S
Everything was PERFECT! Our guests could not stop ranting and raving about how beautiful the venue was and I can't forget about the food! I had multiple guests ask for Duffy's business cards! Even with a slight hiccup, both Kaitlyn and Kelly ho...
nored their word and fixed the issue promptly. I will say, I wish I was able to have pictures taken upstairs, but there are so many beautiful spots for photos that we were able to get plenty of beautiful shots! Thanks again to the Excelsior Team for providing the best day of our lives thus far!
Reviewed On 7/04/2017 by Bonnie B
Venue was incredibly beautiful! My guests were in awe of the building as well as the food! All night people kept asking me "how did you find this place!!" I couldn't have asked for a better venue or catering service. Thank you Kelly for everyt...
hing!
Reviewed On 7/02/2017 by Sarah S
Our wedding at Excelsior was an absolute dream. I don't think any of our guests expected to walk into such a unique and stunning space, and on top of its beauty, it offered every single thing we could have wanted on our wedding day, from a gorg...
eous and spacious bridal suite, to endless beautiful spaces with lots of natural light for photo ops (especially since it was pouring rain all day!), a built-in sound system, a fantastic catering company, and most of all, the most loving, thoughtful, and caring owners who will stop at nothing to make sure their couples get everything they could want or need out of their wedding venue. Kelly and John made us feel like family from the moment we met them, and I truly can't imagine having had our wedding anywhere else. Excelsior's location and the amazing network of vendors that have worked there during its short time in the business make it an incomparable option. I wish we could do it all over again!
Reviewed On 5/31/2017 by Michelle K
My fiancé and I fell in love with Excelsior right away, we didn't even need to look anywhere else for our wedding ceremony and reception coming up this August! The building provides such an elegant feel with a modern look. We love all the diffe...
rent rooms / options for the events of the day. John went out of his way to give us a tour of all the spaces in Excelsior including those still under renovation. The Jimmy Duffy tasting event was also great and the food is delicious! We can’t wait to celebrate our special day at the Excelsior!
Reviewed On 5/31/2017 by Starla L
We could not have found a better place to celebrate our daughter's wedding than Excelsior! They were absolutely wonderful to work with from the moment we set up our 1st tour of the building, as we worked out the details in planning and then the...
day of the wedding was perfect. As the Mother of the Bride, everything was so well run by Excelsior that I felt like I could relax and enjoy every moment of the special day. They are constantly making improvements. Love how the owners enjoy what they are doing and how much they love the building and the couples and families they are hosting. Such a unique wedding experience! Highly recommend!
Reviewed On 5/29/2017 by Lauri B
There are not enough stars to rate this venue, its owners and on site catering!!! As the mother of the bride, i can say that this venue is so stunning and unique that I would give anything for a repeat. EVERYONE-Kelley, Kaitlyn, John....are ...
the most amazing team that anyone could hope for in making your dream of a perfect wedding come true at all levels. Our DJ LOVED the modern sound system---it was so perfect in all rooms and he had no trouble working with it. John had a pre-meeting with our DJ to insure that all would be perfect. Kaitlyn created the most sensational food with her team---the best catered food that I have ever tasted. Kelley made us feel like family and gave us sooooo much of her time to figure out every single detail. From the warm hugs, lanterns, gorgeous natural and faux candle lighting, gourmet goodies, outdoor patios---This modern, urban, restored space and the people inside are the BEST!!!!
Reviewed On 3/13/2017 by Laura K
I attended a wedding at Excelsior this past weekend. The building was beautiful, staff was nice, and the food was great... But that's about it. It is such a odd layout. The wedding had 250 guests and it was tight!! We were shimmying every where...
. The bar set up in the basement/catacombs was just odd. On the one side it was back in the corner with the elevator wall right in from if the bar so there wasn't much room for the line of people waiting for drinks so it just became a mess of people. The worst part was when it came to the music. The DJ himself was great (he was my DJ at our wedding and I was very happy with him) however the speaker's and acoustics in the reception area were horrible!!! The music quality was pathetic and there was constant humming. The DJ asked to bring his own speakers and he was told he could not because they wanted try use the speaker's they just installed. The owner of Excelsior wasn't there and no one knew how to adjust the speaker's... They should have someone on staff that knew something about the speaker's. If no one was available to help the DJ should have been able to use his own speakers so he could adjust and tone. Not only that but the ceiling was tin and the walls all solid so no sound cushion for absorption. In addition the poor DJ had to drive around the block 22 times before a spot opened up out front say he can unload, since there was no unloading zone. I have been to allot of local weddings and I personally would recommend all those over Excelsior... Unless you have a small wedding and aren't into the music.
Response from the Vendor on 03/15/2017
Interesting review from a disgruntled guest expressing herself and her friend the DJ. The review coming From the BRIDE (Carley Spadea) at this event posted a lovely remark on our Facebook Page on 3/14/17 at 3:45 pm EST ... while she was on he...
r honeymoon: Carley Spadea: Thx so much Kelly Dantinne!! Everyone had a great time and Excelsior was gorgeous, along with everyone there and such a unique venue! We couldn't have imagined a better day😍 The bridal chamber remodel is top notch 👌🏼 highly recommend for anyone's special day/events. Additionally .... here is a REVIEW from a PROFESSIONAL DJ (William Hess) who performed here at Excelsior at a wedding the very next week. This DJ actually CARED and understood HOW to operate our $50K state-of-the-art sound system. Here is what he had to say.... As a DJ who has worked almost 10 years, everywhere from Boston to DC, it is refreshing to come across a forward-thinking venue that is willing to make real investments to increase the overall experience of its customers and vendors. Excelsior is already one of my favorite new venues in Central Pennsylvania. The owners (Kelly and John) are wonderful, and the building has that historic charm that will provide a unique backdrop to your event. I recently had the pleasure of using their new Sound Installation, and I was incredibly impressed with the thought and insight that has gone into creating a powerful and flexible system designed to directly address their layout and the typical challenges that would normally be faced by a DJ providing sound in multiple locations on multiple floors. I’ve assisted in the installation of sound systems like these before, and it is clear they have spared no expense to make sure they do it right the first time. Moreover, John readily requests feedback to ensure they can continue to improve the system after every event. Any DJ knows that if you will be expected to plug into a sound system you have never used, you need to take the time to do a site visit to make sure you aren’t dealing with issue the day of. You cannot go in without a site visit and expect to figure out the system on the fly. To clients with an upcoming event or who are considering having your event at Excelsior, make sure your Entertainment schedules that site visit. For DJs and entertainers, being able to plug directly into the system makes load-in and load-out a breeze, and the flexibility to send sound to any floor from one or two locations greatly simplifies your rig. The system sounds great – you just need to make sure you take the time to learn it if you are unfamiliar with house systems. Excelsior is a relatively young venue, but they are already taking great strides to marry the historical charm that Lancaster City has to offer with technology that will ensure your event is as seamless and enjoyable as possible. If you’re considering booking them for your wedding or your event, go for it. You won’t regret it!
Reviewed On 1/28/2017 by Julie Y
We can’t say enough about how happy we were to have our wedding at Excelsior on 10/8.16. We signed our contract before the venue was even finished, but Kelly and John worked with us every step of the way, and we had a wonderful experience. Th...
e vast majority of our wedding guests were from out of town, and no one could stop talking about how amazing the venue was, and kept asking how we managed to secure such a great location for the wedding. Our guests stayed at the Marriott, so the location made the weekend very easy for everyone, and allowed our guests to take advantage of exploring Downtown Lancaster. Kelly and John have poured their heart and soul into the venue, and it shows. They took care of every small detail on the day of the wedding, including making signs for our guests, leaving up lights and greenery they had already installed so we could use it for our wedding, and being constantly willing to talk through different ideas for the space. The venue is incredible, and there are so many different and magical ways to use the spaces. Our wedding pictures are beautiful, and it was great to have so many different backgrounds for our pictures. We had our ceremony and reception on site. Our hope was to have the wedding outside, but it rained that day and we had to make a last minute switch to inside. Kelly and team were so helpful coming up with a rain plan, and it worked out very well. I was even able to make my ceremony entrance down the grand staircase. Dinner was upstairs in the Empire Room, and dessert and dancing in the Grand Salon. During dancing our guests were able to spill out onto the terrace, which was great for people who were hard of hearing or needed a break. Kelly and John also did a great job connecting us with local vendors, and their relationships and professional expertise in the wedding industry were so helpful in our planning. We were thrilled to have our wedding at Excelsior, and highly recommend it to other couples. Excelsior helped make our day unforgettable!
Reviewed On 1/06/2017 by Kaela Y
We couldn't be happier with our experience at Excelsior!! Kelly and John were incredibly helpful and considerate, they are all over the little details and along with the rest of their staff, made the wedding planning process and the logistics o...
f the day as stress-free as I think it can be! The building itself is BEAUTIFUL and wonderfully restored, as our guests would not stop telling us :) and I loved the convenience of having the whole wedding day in one location. I would recommend them in a heartbeat for any special event, they have my wholehearted thanks for making my wedding day even more lovely than I could imagine it!
Reviewed On 11/27/2016 by a member
I am currently working with Kelly and her team at Excelsior who welcomed us with open arms when my mom, fiance and I came to tour the venue in early October. Everything was perfect as we instantly fell in love with the venue. Kelly and Kaitlyn ...
have been so helpful every step of the way and we are beyond excited for our big day next November.
Reviewed On 11/06/2016 by Anjelica B
My husband and I toured Excelsior before it was even open. While touring in a hard hat, Kelly had me sold on her vision within the first 5 minutes. John and Kelly's dedication to the business is evident and its been a dream seeing her plans com...
e to life! This space has unique wow factor, and it was most definitely the topic of conversion among our guests. Everything was perfect and relaxing. We could not have asked for a more perfect wedding day. Thank you so much! I would choose Excelsior a thousand times over.
Reviewed On 11/03/2016 by Lauren H
There is so much to say about how incredible Excelsior is as a venue, but more importantly, we feel it is the people who own and run the place that makes it really shine. John and Kelly Dantinne are two of the nicest people you will ever meet....
We toured the facility while it was under construction and Kelly and John's explanation of their vision was so beautifully realized that it had us completely enthralled. We walked away from it in a daze, thinking of how perfect their stylistic ideas fit into what we always wanted in a venue. They understood of course, that we had some reservations about whether or not the project would be completed in time, but their undeniable faith in what they were envisioning was completely contagious. We jumped on board because they are the type of movers and shakers that a community needs. Kelly and John always keep their client's best interests in mind and will bend over backwards to guarantee a special day will come to fruition. I feel the greatest part of their personalities and with what they bring to future clients is that they become friends with you throughout the whole process. The building has become more than a spectacularly renovated historic building. It has become a part of who John and Kelly are as people, and this is something that should be shared with everyone who comes in contact with it. Excelsior is a force to be reckoned with, not only in our small city of Lancaster, but in the larger picture of things to come. Thanks again for providing the setting for our best day ever!
Reviewed On 10/26/2016 by Michelle M
Excelsior has far exceeded our expectations on every level! From prompt & courteous communication to a venue that has surpassed every desire; planning our daughters wedding has been stress-free & fun. Owners John & Kelly go above & beyond, taki...
ng care of every detail, while making you feel like family! Jimmy Duffy Catering has also been a pleasure to work with, truly caring for our vision & planning the menu accordingly. Excelsior offers a grandeur & spacious event space that is unlike any other! If you are lucky enough to secure a date at this magnificent venue, count on you & your guests being blown-away by the unique & wonderful experience that awaits you at Excelsior!!
Reviewed On 10/26/2016 by Rachael H
We are currently planning for our upcoming January 2017 nuptials at Excelsior and Kelly, Pol and Kaitlyn have been absolute rockstars in making sure our dream wedding comes to life, while still staying within our budget. We actually signed on...
with Excelsior when the venue was barely renovated. Kelly, Pol and John explained their vision when walking us through the construction site, and we knew then that it was going to be something special. Jump to present day and Excelsior became exactly what they told us, and perhaps even more. The beauty, charm and uniqueness of the venue is absolutely unmatched! BRAVO to the Excelsior team! We are looking forward to celebrating our big day with you!
Reviewed On 10/26/2016 by Stef G
We are so excited to get married at the Excelsior next summer! We knew as soon as we saw pictures that we were going to fall in love with the venue. And, sure enough - we were right. From our first visit until now everything has been just perfe...
ct. Kelly has been so accommodating in fitting us in to look at the venue as well as any questions we have. We've never waited more than 24 hours for a response. We've visited the venue a few times as we are working through all of our plans and every time we get more and more excited! We are so thankful for this beautiful venue in Lancaster!
Reviewed On 10/25/2016 by Vegee S
The finest in Lancaster, and beyond! Kelly and John are a wonderful couple with extraordinary vision, and have created a beautiful venue. We are nearing our wedding day in a few weeks, and our entire process with Excelsior and their partners ha...
s made our planning much easier than ever expected. From our Planned Perfection wedding planner, Diana; Dustin at Shumaker; to the Jimmy Duffy catering staff--all have been very accommodating and offered us many creative solutions us as we've planned the details. Take advantage of the multiple floors/ rooms, plus an outdoor patio and courtyard Excelsior offers to make any wedding or event spectacular. And note, the cascading staircase is a must-see!
Reviewed On 10/25/2016 by eileen l
Our guests raved about this wonderful venue! Everything about it was fantastic! Kelly and John were just awesome to work with. Every space in this multi level venue was ours to use, and every space was our favorite! The Catacombs and Garden wer...
e perfect for the cocktail hour and cigars and cognac after dinner! Dinner in the Empire Room and dancing the night away in the Grand Salon! And what a treat to find messages for the bride and groom on the elevator walls.....painted with beauty and style....and warmth! Bless you Kelly and John! We wish we had more kids to marry off in your beautiful venue!
Reviewed On 10/24/2016 by Jennifer M
My fiancé and I are getting married in 2017 and absolutely cannot wait to host our wedding at Excelsior. Kelly & John really take pride in the venue and it really shows with all the special touches they've added. The features like the garden wa...
ll, fountains and repurposed bars are touches that make it above and beyond. They've been so friendly and helpful so far and I can't wait to keep working with them throughout this next year! Update post wedding - I cannot say how happy I am with our wedding day. Kelly and John were nothing short of amazing throughout the entire wedding process. They are SO helpful and so friendly. Everything was perfect, and our guests could not stop commenting on every detail! Jimmy Duffy's food and staff was spot on, and our guests could not stop talking about it. I never knew our wedding day could really be a dream, but it really was. The only thing I wish is that we could do it all again!
Reviewed On 10/24/2016 by Chrissy B
Currently planning my wedding at Excelsior and have nothing but great things to say about it! Awesome staff and beautiful venue! So excited for our big day!
Reviewed On 10/24/2016 by Theresa W
Kelly, John, Bernadette, and Pol along with the rest of the team at Excelsior exceeded all of our expectations (which were lofty!) for our wedding day! The Excelsior was the perfect space for our 130-person wedding, and Kelly allowed me the fre...
edom to enhance this already beautiful space to accommodate our very-detailed & elaborate Midsummer Night's Dream theme. From the courtyard, to the catacombs, the Terrace to the Grande Salon, everything was breathtaking. All of our friends & family continue to rave about the elegance and eclectic space, telling my husband and I that they have "never seen anything like it anywhere." and that it is "absolutely stunning." The Jimmy Duffy catering staff is the absolute best in the tri-state area. The food is impeccable, the service is 5-star, and their attention to detail and our vision was outstanding. When I get together with friends, everyone laments the fact that there isn't a tray of the pancetta crisp hors d'oeuvres and cookies & cream ice cream sandwiches! Everything from The Excelsior team was communicated in a professional, attentive, and loving manner. I continue to recommend Excelsior to all of my bride friends, because I know you will not find a team that cares for you and your day, and takes care of you and your wedding guests ON your wedding day better than Excelsior. Thank you again, for everything!!!
Reviewed On 10/24/2016 by Holly Y
My partner and I are currently in the process of planning our reception here at Excelsior. We're less than two weeks away and so far everything has been seamless! Very happy with everyone we've worked with so far. Can't wait to celebrate!
Reviewed On 10/24/2016 by Laura H
After searching tirelessly in the areas surrounding Philadelphia we were happy to be blown away by this venue's unique character and charm. My fiancé and I recently moved from NYC and were trying to find a mix of modern and historical charm and...
found just what we were looking for. The venue is beautiful from every angle and our guests were blown away. Kelly, John and our Jimmy Duffy rep Kaitlyn went above and beyond to make sure every detail was perfect. From personalized signage, to specific food items that weren't even on their menus, we were impressed with every aspect. We couldn't be happier with how our wedding turned out. Definitely recommend this venue!
Reviewed On 8/01/2016 by Angela H
My husband and I got married at Excelsior in mid-July and I cannot say nicer things about this venue! John and Kelly who own the property showed us the place in August of 2015 when it was still a construction zone. We put our faith in their vis...
ion and I am so glad we did! The renovation and restoration of this historical property came out better than I ever could have imagined. John and Kelly put every labor of love into it. The venue is walking distance from several hotels in downtown Lancaster, which made it very convenient for our guests (the Marriott and Hotel Lancaster). Excelsior has an exclusive caterer, Jimmy Duffy Catering, whose fabulous planner Sarah took care of everything for us. The venue is BYOB which was a big plus in our book, allowing us to purchase what we want and know our guests liked. The catacombs have to be my favorite part of the venue; they look like an old wine cellar. The outdoor spaces are amazing, and they really gave our guests some beautiful spaces to hang out in - especially the patio with the green living wall. Sarah helped us use the entire property, indoor and outdoor spaces including the second and first floors, and the Jimmy Duffy packages really caterer to every budget. Our wedding was more perfect than we could have imagined and I would suggest anyone looking to get married in Lancaster to call Excelsior!
Reviewed On 7/23/2016 by Knottie1469332226
Our daughter's wedding reception will be held at Excelsior in two weeks! Already, we have been overwhelmed by Kelly, John and Duffy Catering's gracious attention to detail and their heartfelt desire to make this day a dream come true for our...
daughter! We could not be more pleased and excited!
Reviewed On 7/10/2016 by Melissa M
We are so happy with our experience working with Excelsior! We love the unique features of the venue and the amazing team that we worked with! We really enjoyed the characteristics that John and Kelly Dantinne have preserved!
Response from the Vendor on 07/10/2016
We loved working with this 5.21.16 couple and pleasing them with all the experiences that they wished and wanted from the venue! Excelsior found a special bond with this special bride and groom that made our venue shine!
Reviewed On 7/04/2016 by Knottie1467671432
Our daughter and now son in law were married at Excelsior on May 28, 2016. We worked with Excelsior and Jimmy Duffy Catering to make our daughter's dream wedding a reality. Our experience far exceeded all of our expectations. Every single re...
quest we had was met with a plan to make it a reality. Every promise made to us was kept and we were made to feel like our child's "big day" was as important to them as it was to us. Our memories of our daughter's wedding day are of all of the important family moments that matter. Kelly and John Dantinne and Paul Duffy and his fabulous crew took care of everything else. We will always be grateful to them for caring as much about our day as we did.
Reviewed On 4/16/2016 by Brittany H
My husband and I just had our wedding reception at Excelsior this April. During our initial tour, we immediately fell in love with the building. Kelly & John did an amazing job preserving this landmark and have managed to create a space unlik...
e any other in the area. Pictures do not do the building justice & I would highly recommend checking out in-person if you're planning a Lancaster wedding.
Response from the Vendor on 04/17/2016
We worked closely with this couple to get them what they wanted for their big day. They were of the first few couples to get married at Excelsior in Spring 2016. They hung in there with us throughout Excelsior's 9 months of historic review, r...
estoration, construction, inspections for code/occupancy and all the way through extensive refining details right up to their wedding day. So happy they and their guests loved and appreciated the building for their very special day at Excelsior.
Reviewed On 3/12/2016 by Knottie1457827251
My husband and I are planning our daughter's wedding (with all of her wishes in mind!) and after lots of research and touring of venues in Lancaster and the surrounding counties, chose Excelsior for the event. I truly cannot say enough about E...
xcelsior's team… they have been wonderful to work with. Like all parents, we have been dreaming of throwing a beautiful event for our daughter's wedding since she was a little girl. We have a budget and Kelly and John as well as Jimmy Duffy Catering have respected this and will be providing us with exactly what we wanted while staying within our budget. The venue itself is amazing… John and Kelly have poured their heart and soul into making it something unique, elegant and magical. From a convenience standpoint, local hotels and parking are within a very short walk… so nice for our many out of town guests. Excelsior is now the premier venue in Lancaster and we are thrilled to be a part of their first year!!
Reviewed On 3/08/2016 by Erica B
My fiancé and I feel so lucky that we're getting married in such an amazing venue. Not only is Excelsior beautiful, but the wedding planning process has been a breeze. We've sincerely enjoyed working with the team at Excelsior & Jimmy Duffy. ...
I can't say enough about how wonderful they are - they will do anything and everything they can to make your day as special as possible. I would recommend Excelsior to anyone - I'd give them 6 stars if I could!
Reviewed On 2/26/2016 by Allyson G
My fiancé and I recently moved to New Orleans, La. We want to have our wedding at "home" in Lancaster, so that grandparents are able to attend. I found Excelsior on theKnot.com and thought it was just the place! 11/10/2015: I made an initial i...
nquiry to the venue and received a response immediately! Awesome! 11/14/2015: My parents and sister toured the under-construction Excelsior for me and were quite impressed. 11/18/2015: Sarah reached out via email to ask if I had any questions (Sarah is excellent). I replied to Kelly/Sarah expressing my excitement after my parent’s tour, and asked to schedule a tour with my fiancé over the holidays. 12/26/2015: My fiancé and I toured the under-construction venue. We loved it, but were admittedly nervous about the investment. January 2016: We crunched the numbers, made a budget and a plan. 2/4/2016 9:17AM: I sent an email to Excelsior. It read “Matthew and I wanted follow up with you both and thank you for the wonderful tour you provided us the day after Christmas! We can’t get Excelsior out of our minds, and nothing else compares. I will be visiting Lancaster again from March 17-21. Would it be possible to make an appointment during that time to look around once more and make a commitment? We would like May 13, 2017 if you still have that date available.” 2/4/2016 11:08AM: Kelly replied: “I will hold your date of 5.13.17 and give you first right of refusal should anyone request it before you come up to Lancaster, PA for a final progress tour and signing on ... shall we schedule your meeting with us at Excelsior on Saturday, March 19th at 9:30 am?” 2/4/2016 4:08PM: Kelly Dantinne invited you to “9:30 Allison & Matthew 2nd Tour with Sign/Deposit”. 2/8/2016 9:28AM: I received an email from Kelly, “Sorry to say Alison ....but the date of 5.13.17 is not available. It was booked late last week. Would you consider Saturday, May 27th? It is the only Saturday left in May. We also have June 3rd and June 24th available. “ 2/8/2016 12:52PM: Another email from Kelly, “NOTE... as of this past Saturday, May 13, 2017 has been BOOKED”. 2/10/2016: I responded to Kelly and expressed our disappointment. The dates left available would not suit our needs. I was very forgiving considering that just a few days prior she had promised to hold our date and give us first right refusal. We did not receive that right. 2/11/2016: I posted a generous 3-star review on their Facebook page. I spoke for the beauty of the venue and convenience they offered. I also conveyed my frustration that they went back on their word, but still was empathetic. 2/25/2016: I received a reply to my Facebook review and my 2/10/2016 email to Kelly. I read the email first, “We are sad to see you go. It is just that we had not heard from you since your tour on December 26th until February 8th. I thought you were not interested with that length of time. If I said I would save the date I usually hold for 1 week ... 2 tops. First right refusal comes into play during that holding time. Would you consider another date in June or April 2017? Sorry this went sour I do feel bad.” It is clear to me that they lack organization. I reminded Kelly of our communications by attaching all the previous emails to my STILL polite response. Next, I read the response to my review, which was unprofessional and insincere. Facebook review link: https://www.facebook.com/ally.green.9/activity/702105299732?comment_id=703368333602&notif_t=open_graph_action_comment
Response from the Vendor on 03/29/2016
We are sorry to have lost you. Holding up 2 PRIME Saturdays in May for over 6 weeks was at the root of the problem for us. There was no deposit and no declaration from you for a HOLD on those dates for 46 days. Our team ended up booking events...
on those days in February. Apparently there was an overlap in our discussions in February about me trying to hold and right of refusal. I tried to offer you other Saturdays in Spring with a discount in mind. Which was unacceptable to you. It is still a shame that it happened and we are sorry that it had. To date, we are almost all sold out for Spring Saturdays in 2017.

Contact Info for Excelsior

Vendor Logo
125 East King Street, Lancaster, PA
(717) 715-5957
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Meet the Team

meet the owner
Kelly Dantinne
Owner
Hi, I'm Kelly Dantinne and my Husband John and I own Excelsior. We love celebrations and our historic property is like no other venue to host a wedding or special event! Excelsior has a unique eclectic atmosphere inspired by Downtown Lancaster's vintage charm. Unlike anything you may have seen, this multifaceted property combines elegant classical architectural features blended with modern design throughout our various connecting spaces. Refreshing outdoor areas and our authentic brewer’s catacombs enhance the overall experience to create a one-of-a-kind venue for any event in any season!

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Excelsior
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