Feelstory

s. Second, the turnaround time for us receiving our photos was unmatched! And we are obsessed with EVERY. SINGLE. ONE!! I felt he truly listened to what style and type of photos I wanted & he delivered!! We have received nothing but high praise for all of our photos and are so thankful to have such beautiful memories that will last a lifetime!

t my pictures delivered on time, which was really amazing. Also, I asked for the raw pictures and he provided those for me as well. They were high-quality photographs. I’m in love with my pictures. He understood and cared about how we wanted everything.

before when we had our meeting and even then I specified we were not doing an exit. On the day of he then kept coming up to me at the end asking "why even book an extra hour if there's no exit" "what am I here for" and that was a little weird and off putting since he kept highly suggesting it in the meeting and that is why we spent the extra to do it. Besides that, the pictures and videos were phenomenal! EDIT TO ADD: After I posted my initial review with a 4 out of 5-star rating this morning and also adding some of our beautiful pictures which I have since removed during this edit, Rick reached out to me almost immediately. Although TheKnot's rating defines 4 stars as "expectations met and slightly exceeded," he expressed that, in his view, a 4-star rating equates to a 60-80% score, comparing it to a "C" grade. I responded politely, clarifying TheKnot's scale and reiterating I felt the experience was overall positive but did include areas for improvement. One detail I did not mention in my original review was that Rick referred to me by the wrong name for a portion of the wedding day. Additionally, after the wedding, when the photos were delivered, I noticed that my necklace was crooked in our only family photos. Rick had initially agreed to fix this in editing, saying it would be done by the end of August due to scheduling, and I appreciated his willingness to help. However, following my review, Rick informed me via email that "fixing the necklace would be above and beyond what was expected of me. With your review, in no way are you going above and beyond - if anything, you are damaging our business. Fixing the necklace is no longer appropriate." I replied to clarify that withholding a service based on a customer's review is not only unprofessional but is prohibited under the Customer Review Fairness Act, and I informed him I would be reporting the incident to the Better Business Bureau. In response, Rick told me that if l "understood basic math" I would comprehend his interpretation of the rating system and added that if I were "ever a business owner," I would "look back and notice the gravity of [my] actions." For context, I am currently a successful business owner and greatly value all feedback — positive or critical - as it provides opportunities for growth and improvement. I cannot imagine ever addressing a customer in the tone or manner that I experienced during this exchange. Up until these interactions, I had actively recommended this business to family, friends, and on social media. My initial review was honest, thoughtful, and intentionally omitted negative personal experiences such as being repeatedly called the wrong name. While the photos were visually beautiful and the video product, delivered by Rick's wife, was truly outstanding, I would not have chosen to work with this vendor had I known the level of unprofessionalism I would later encounter. She has shown extreme professionalism in all of our encounters with her, but he has shown the opposite. Unfortunately, despite the high-quality visuals, the customer service experience has been deeply disappointing. Also, not sure why the response included all of the raw photo from our wedding? The original review I made was for the photography hour added as the videographer left an hour prior?

in a very natural and candid way, which is exactly what we wanted! He was great at communicating and directing poses which helped us immensely. He also got all of the edited photos back to us within a week which was super appreciated!

aking so many photos, but Rick was giving us direction and calling out poses that made our photo sessions very easy, and consistently checked in on us to ensure we were comfortable. He always asked us what ideas/ priorities we had so he could bring our vision to life. I am so glad we chose to work with Feelstory for our big day and would highly recommend them to anyone else for their engagement photos and wedding!!! Also... he got our pictures to us just days after our celebration which was crazy fast and very appreciated :)

n the wedding day, they each made us feel so comfortable in front of the camera. They were never intrusive, somehow managing to be in the background while still catching every moment and detail. Every emotion of the day- laughter, happy tears, joy, were captured beautifully and flawlessly. The editing, style, and quality of our photos and video are timeless. I believe photography and videography is something that a big chunk of your wedding budget should go to. The end result when you have Rick and Liz is priceless. I wholeheartedly recommend them. They are talented, professional, thoughtful, kind, and incredibly creative. They provided us with keepsakes and memories that we will cherish for the rest of our lives. Thank you will never be enough!

a very beautiful story of our wedding day in a great 5 minute video. They were a pleasure to work with.

et all the pictures we needed in the timeframe we had, and got tons of edited pictures back to us a week from the date! We had so many guests tell us how awesome he was and how he was everywhere snapping pictures all night. His experience at venues and sites around Columbus is definitely evident in his work. We would 10/10 recommend Rick to anyone looking!

and knew that when I got married, I wanted Rick to photograph my wedding. He did not disappoint! He was so organized, gave helpful advice, and made things run smoothy day-of. He is so creative and really tailored picture styles to our personalities. As soon as our pictures were delivered (within one week of the wedding!) we send out pictures to our family and everyone was so impressed with the quality. 100% recommend Feelstory Creative to anyone I know!

we worked with, found all the best settings and lighting whether we were indoors or out. Our wedding was right before the end of daylight savings time, and he was still able to ensure we had the ideal lighting for every photo we wanted. We would recommend Feelstory, and Rick, to any couples looking for a wedding photographer.

! I would recommend Rick to anyone and everyone!

earts. We are so happy and love reliving our special day looking through the photographs you captured. Can’t wait to see the wedding video!