Grand Affairs Catering

day easy and go off without a hitch. The price for what you get is the best in the business. We had a great time and had zero worries the day of the wedding. We could not recommend this place anymore.

d that the communication during COVID was extremely lack. I sent monthly email asking if my wedding date was changing and that was the only reason I received any updates. 3 weeks before my scheduled wedding date, I was told that I had to either change my date or reduce the count. We understood that this was due to the Governor's mandate however, if given this choice during the updates, it would have made that process a lot easier. We ended up reaching out to the owner who decided to give us a new person to work with and give a complementary fruit and chocolate station for out cocktail hour. He assured us the communication would be better and we trusted him for that. Our new rep was a true pleasure to work with. As you can probably, we of course moved our date back (from June to August). A month before our new date, the Governor move the restrictions back. I immediately contacted the owner and was assure that Grand Affairs fell under a restaurant code which did not limit our wedding to 50 people. This was a true relief. Less than 10 days before our new date, I received an email that said we had to talk out our guest list since the mandate hadn't change. As you can imagine, yes I was confused. I quick called my rep and she explained to me that I have to lower my count to 50 people. I then asked to speak to the owner as he previously gave me different information. He then told me that he information he was given was changed but, we were NEVER notified of this. This left us cutting out guess list in half a week before our wedding. While at our wedding rehearsal, we were inform that our entire bridal party was required to wear a mask during the ceremony which of course left out bridal team scrambling to find matching mask at the last minute. On my wedding day, while my groom and I were in the reception area, my bridesmaid went back to the chapel to over hear the Grand Affairs team vent about us. Saying that we complained about everything. Even though I was upset with my experience, it was this action that prompted my review. However, the experience/communication continued to fail. We were due a refund due to the decreased guest count I was told that we would received our refund by the end of August. The beginning of September, I was told that our refund was being processed. We finally received our refund September 21 (30 days after our wedding). When receiving our refund, I questioned our deposit not being refund. I was told by our Day of Coordinator that we did not receive it back because our wedding party was over 8, our rehearsal ran over and our ceremony ran over. In a snarky email, she mentioned that our contract gave us that information however, that was not the case. She said that we pay $50 for over 8 in our wedding party and we were charged $50 for going over our ceremony time...she also mention that our rehearsal ran late because my groom was late, I had to let her know that we rode together so, that was not true. When calling as asking her to tell me where it said the "over 8 fee of $50" in our contract, she could not find it. Later that day, I receive a call to pick up our remaining balance from our deposit. I tried very hard to work with the venue but, the lack of communication and unprofessionalism from the staff was truly disheartening.

night!