GREEN FOURTEEN

e it is to wake up to a heart felt message like this! We LOVE you both and can not WAIT to see you in the future! PLEASE reach back out soon to keep us in the loop with all your amazing adventures that your getting ready to experience! THANK YOU SO MUCH! Patrick & the entire band! :)

uarantee, (which is in our performance agreement) that I personally can't guarantee, to be personally, at every event the day of. HOWEVER, making sure that everything went PERFECT from the first email to contacting us (me), til the end of your beautiful wedding day, and went exactly as planned. IM THRILLED that we had an amazing relationship through the 9 months of planning, the 100's of texts, emails, calls, and meticulous planning. I also want to publicly THANK YOU for your extreme generosity with Rashida's gratuity envelope at the end of the night! AGAIN, please accept my humble apologies, as I truly planned on being there, but was unable to arrive safely that night. We both are so happy for you and James! Thank you so much for sharing your positive thoughts and suggestions with our future clients here on the KNOT.

en. (A: Thank you so very much for the compliment Anne!) We actually had heard them play at a friends wedding and fell in love. (A: Yes, most of our clients come from previous weddings.) They were so interactive with the crowd, they would come out and play their instruments on the dance floor and encourage you to sing along. (A: Yes, thank you so much for noticing and for the additional compliment.) We of course had to re-book our wedding due to COVID…and most of our vendors were understanding except for one - Patrick of Green Fourteen. (A: Im so sorry Anne. As you know before signing our performance agreement GREEN FOURTEEN does not include a force majure in our performance agreement as WE ONLY ACCEPT ONE WEDDING PER DAY FOR GREEN FOURTEEN. Thats why our agreement is non cancelable, and non refundable. We’re turning down 20 other contracts (clients) to accept your date, and your choosing us over 20 other bands. We want you to have your date on the original contracted date, for that reason.) He gave us two options 1) pay 40% higher pricing because our wedding was now taking place in 2021 rather than 2020 and that was his new “2021” pricing…. (A: Yes, that was correct. 2 wedding dates equates to a 200% payout, by cancelling your first NON-CANCELLABLE agreement, and going to a second agreement and only having a 40% increase finalizes at a 140% of 200% payout. My business takes a 60% loss on letting you choose that option, and you did NOT choose that option.) 2) or pay the entire balance in full at the time of rebooking. (A: Yes, thats correct. You DID NOT want to forfeit your 50% NON REFUNDABLE deposit, and DID NOT want to raise the price of your contract so you chose that second option to accept a GREEN TEAM WORLD OF MUSIC LLC company backed COVID RESCHEDULE agreement.) I don’t know what business raises prices 40% in 1 year but we obviously opted to resign a new contract and pay him up front in full and hope that he didn’t go out of business due to the lack of events by the time our wedding rolled around. (A: Thats correct. We were taking a 100% loss on your second date, to allow you to move your 1st NON-CANCELLABLE AGREEMENT, to a 2nd agreement that our LLC backed.) That wasn’t where it stopped…. (A: Correct. We had no idea if you were going to cancel again, like so many other of our rescheduled clients did.) I put wedding planning on hold for a while after postponing, but I reached out to Patrick about 6 months out from our new date to check in and make sure he had everything he needed. (A: Yes Anne that was correct. 6 MONTHS IN ADVANCE. Not last minute.) Originally we had discussed going through his set list and making a “definitely play”, “don’t want to hear” and “ehh maybe” list of the songs in the band set list. (A: YES! And that was in YOUR ORIGINAL GREEN FOURTEEN agreement and conversation, that you chose to cancel, and accepted our 2nd COVID-RESCHEDULE agreement.) I asked him to send me the set list again so that I could sort them into “yes” “no” “maybe” categories. Much to my surprise he sent me back a set list that had maybe half the songs he had when we originally booked him. (A: That was correct.) I asked him why the list was so much shorter and he said that due to COVID he couldn’t tell anyone “no” so he just rebooked every event he could and hired/contracted out random musicians to fill the spots…. (A: To give the readers of this review more information, the 10 musicians that were going to play Anne’s wedding were undetermined 6 months in advance for a number of reasons with COVID as you can imagine. Since the exact musicians could not be determined, a basic song list was provided to Anne, upon her request.) and guess what these musician didn’t know all the songs that the band we originally had booked “Green Fourteen” knew. (A: That is correct Anne. You cancelled your original GREEN FOURTEEN performance agreement when you chose to not have your wedding. Your COVID -RESCHEDULE agreement was not for Green Fourteen, but a GREEN TEAM WORLD OF MUSIC LLC performance agreement. BUT YOU FAILED TO JUST MENTION TO THE READERS HERE, that we had the musicians learn ALL THE SONGS THAT YOU WANTED FROM OUR ORIGINAL LIST! The company paid them to learn everything you wanted as we had 6 months to prepare all the extra songs to make you happy.) I asked him if he himself would be there on our wedding day as the band leader and another surprise he said NOPE. (A: Again Anne, I was completely honest and transparent and let you know 6 MONTHS in advance that I would not be there the day of BUT THAT I WAS THERE FOR YOU 24/7/365. I assured you, that I had your best interest forward, that I had your back, that I would not disappoint you, that I would be there FOR EVERY WALKTHROUGH, EVERY EMAIL, EVERY TEXT, EVERY PHONE CALL. Everything, and I was.) I re-looked at our agreement and realized when we first signed a contract for our original date the booking was with the “Green Fourteen”… (A: That is correct. Your original agreement was for GREEN FOURTEEN.) when we resigned out contract it was with the “Green Fourteen World of Music”… (A: That is INCORRECT! It was a GREEN TEAM WORLD OF MUSIC performance agreement.) well shame on me for not noticing that small difference. (A: Actually it is disheartening to see you type in the WRONG name, and ADD in “FOURTEEN” at this part of the review to influence the readers of this review, because you actually typed it in correct later on in your review.) Essentially we had rebooked a band with entirely different musicians that we wanted. (A: Your second agreement never guaranteed you any “names” or any “specific” musicians as a COVID-RESCHEDULE agreement takes into consideration that all musicians could refuse to perform, BUT that THE GREEN TEAM WORLD OF MUSIC LLC would back your date and ALL your contracted specific 100% GUARANTEED. In fact THATS WHAT WE DELIVERED.) The band that actually showed up was Gary of the Euphoria Band. (A: Yes, Gary started with our company 15 years ago, and has been a part of our business for a very long time.) And you know what props to them they totally rocked it and the wedding was great….. (A: THANK YOU FOR VERIFYING THAT YOU INDEED WERE HAPPY, & THAT WE DELIVERED EXACTLY WHAT I GUARANTEED. A PERFECT EVENING & PERFECT PERFORMANCE.) Had Patrick just been up front with us about not being available on our wedding day and that we would actually be getting a different band this could have all went differently. (A: I was TOTALLY up front with you. Your second agreement that you had weeks to review, and months to re-review, had everything listed exactly as we are describing here.) But he sneakily had us resigned a contract with the “green team world of music” (A: NOW YOU HAVE IT CORRECT! Thats exactly right. It was a “GREEN TEAM WORLD OF MUSIC” performance agreement that guaranteed you a 10 piece band & a lot more.) and we had to waste our time and energy wondering if a band or what band would show up at all. (A: Actually you never had to worry at all. Through the entire process of just shy of TWO YEARS, I WAS THERE for EVERYTHING. If fact, Im SHOCKED when we did our final walk through 2 weeks ago, you NEVER MENTIONED ANY OF THIS DISAPPOINTMENT TO ME. I guess the reason why is because in that last walk through we determined that after all the time that had past and venue changes and performance agreement details YOU FELL SHORT ON MULTIPLE ITEMS THAT ADDED UP TO $3125.00. THREE THOUSAND ONE HUNDRED AND TWENTY FIVE DOLLARS. Who comped you on that? I DID, and you paid $0.00. Yes, I added $3125.00 of additional service to your day FOR FREE, as I told you I had your back til we crossed home plate!) Would I ever recommend working with Patrick - absolutely NOT. (A: How could you possibly leave this unwarranted “personal” review on me, after mentioning that the band and your wedding was great, and then say that you would never work with me and FAIL to mention that I added another $3125.00 to your day for FREE, *and not to mention the additional $1000.00 on top of that, that it cost for the band to learn all the songs that you desired, when your entire contract was $6700.00 total. I added almost another 50% of your total agreement when you add in the rehearsal budget, but your not going to let the readers know that? Actually Anne, I totally understand after all the disappointment and stress you went through over the past 2 years. But your wedding was GREAT! Thats the MOST IMPORTANT PART. After 21 years doing weddings, I can take criticism, and Im the first to admit if I made a mistake, or fell short somehow. But I DELIVERED Anne. Not only delivered, but OVER-DELIVERED, as I told you I ALWAYS DO. Now that were on the other side of the Rainbow, I hope you both have an amazing honeymoon! I want to say that Im so sorry you had a stressful COVID-RESCHEDULE as many couples did, but at the end of the day, you had an amazing night, and a part of that was due to all of our amazing planning, communication, being on the same page with exactly what you wanted all that way to home plate. THANK YOU for your initial trust, and even if you didn’t realize, that I had your back, and best interest, EVERY STEP OF THE WAY. Sincerely, Patrick Doody

mazing compliment on the overall performance of the band, the packed dance floor and all your guests having AN AMAZING NIGHT! Lets go through your entire review to help all of our new brides and grooms to see where you ran into some bumps along the way. Im so sorry you had a stressful time planning a wedding in the middle of the Covid Pandemic. It was stressful for all of us. Remember: Our performance agreement was for 1 date and 1 date only. Our performance agreement had a non refundable deposit BECAUSE we only accept ONE wedding contract per day. That means we turned away the other TWENTY couples that wanted us for the day you contracted with us for July, 18th 2020. We gave you (as well as all of our clients that wanted to cancel and re-schedule their dates) TWO OPTIONS. The 1st was to choose a wedding date in the SAME YEAR as the original contract, that would have been 2020, WITH NO PRICE INCREASE. The other option was if the client wanted to push their date to THE FOLLOWING YEAR (2021), that there was a 20% increase. That is what you decided was best for your family. Im SO SORRY you felt that it was pressure, but you had an option to choose with no price increase and 50% of our clients DID choose dates in 2020 and DID have their weddings with no issues whatsoever. AS listed in your performance agreement that you agreed to, and signed in FEBRUARY 2019 (2.5 YEARS BEFORE YOUR WEDDING), it was listed that the package you chose came with ONE sound system that was supplied where the live band was set for dancing, and that if a SECOND sound system was needed for either CEREMONY or COCKTAIL hour "In a different space OTHER than where the band was set up for dancing" that there was a $500 Ala cart fee for that additional sound system. You were never forced into that, as you chose to have your ceremony outdoors, and NOT in the same space as where the band was set up at. REMEMBER: If it would have rained on your wedding day, your Ala cart sound system fee WOULD HAVE BEEN REFUNDED 100% as your ceremony would have taken place EXACLY WHERE THE BANDS (1) Included sound system (with its 7 wireless microphones included as well) AT NO CHARGE! You however needed and decided to add a 2nd sound system that also needed 4 additional microphones as your ceremony vision needed 4 guest readers placed in the North, South, East, and West to do 4 separate readings with all that additional sound requirements. So it was included FREE if it was in the same space as the live band, BUT you chose to have it outdoors that day and it was AMAZING indeed. Another Ala cart item that typically may bee added last minute as YOU HIRED A WEDDING PLANNER after we contracted in FEBRUARY 2019, 2.5 years before your wedding, and when you finally had your wedding planner to help you decide what you would ultimately need, your team (AND YOUR AMAZING PLANNER) told me what was needed, was was to be added, and rolled into your final bill. I needed to know what songs you wanted for cocktail. That was an hour or 20 songs that I requested from you. If I would have just chosen songs that you didn't like you would have been disappointed. So thats why I requested that list of 20 songs from you. Im sorry you felt that the extra work to supply me with your favorite music choices for your cocktail hour was indeed work. We (you both) had 2.5 years to choose this, not to mention a year extension while you were waiting for your second date to come around. Again I am sorry you felt that way. We were instructed to start the live band performance (FROM YOUR WEDDING PLANNER) 30 days in advance of your wedding with you "ANNIVERSARY DANCE" so we did exactly that, your wedding planner was directing EVERY MOVE, for your special day, and I was only taking direction from her. IF your grandparents and important guests that you needed on the dance floor for that special "once in a lifetime" moment, your wedding planner should have been aware of this BEFORE starting the band and instructing us to SPECIFICALLY START WITH THAT "ANNIVERSARY DANCE", and not another song from the other 75 songs you chose for the live band to play. Again we were taking direction FROM YOUR PLANNER. Im very sorry as WE HAD NO IDEA who was outside and who was inside your room as that was outside of our scope and only you and your planner would have known that. I and the band had NO IDEA. We just followed the planners SPECIFIC orders and direction. THANK YOU AGAIN for respecting my musics and entire team to mention A SECOND TIME how great the bands performance was. IM SO SORRY again, that you felt shorted with the other items. PLEASE REMEMBER: We did 2 weddings for you. The original date (WHICH MY ENTIRE TEAM NEEDED TO BE PAID IN FULL FOR even though you chose to not have your wedding on that date), as well as the second date (WHICH MY ENTIRE TEAM NEEDED TO BE PAID IN FULL FOR a SECOND TIME). You were billed 120% for 2 events that were worth 200%. Just to let you know, I took a 80% loss on the second date for you both (AND HAVE ALWAYS HAD YOUR BEST INTEREST FORWARD) even though you may have not seen it. The end result is that your quests had an AMAZING TIME, and Id say that a little more communication between, yourself, the wedding planner, and myself could have solved the anniversary dance. Reviewing the performance agreement would have been very helpful within the 2.5 years of planning so you didn't feel it was thrown at you last minute when your vision finally came to life 30 days before your special day. AGAIN! THANK YOU FOR YOUR TRUST, AND FOR RESPECTING MY TEAM with your amazing compliments, in light of some disappointment in other areas. CONGRATULATIONS once again, and I feel that WE WILL see you and your family at weddings in the future as everything did have an amazing evening. Sincerely Patrick Doody - Owner Green Fourteen Weddings