Hilton Milwaukee

I enjoyed the night of the event stay, and our wedding party was able to enjoy utilizing the conference rooms to get ready in. Kristine was a joy to work with and did a lot more than I expected the day of the event. Most of the event was amazing, with few complaints. Food and cake service were a little discombobulated, and the top tier of my cake was not saved for an anniversary cake as requested. A breakfast service was booked the morning of and morning after in my event space, so I wasn't able to set up until a few hours before the event. Kristine made sure I had access to one of the conference rooms to be able to store my decorations in until the morning, so the morning after wasn't as big of a deal. I would recommend this vendor but also using a coordinator to ensure all things go according to plan.

perfect backdrop for our celebration. The staff was an absolute pleasure to work with from start to finish; they were attentive, professional, and went out of their way to make sure everything went smoothly. We also loved the old-time charm of the hotel itself, which gave our guests a unique and memorable experience. We couldn’t be happier with our choice and highly recommend the Hilton Milwaukee for a wedding!

elegant in a timeless style that is just perfect! We were able to visit as many times as we wanted and the tasting was so fun and yummy, even had the opportunity to meet the chef and discuss changes! They also had so many other things included in the package besides the venue itself which was hard to pass up on including two getting ready rooms, a kids room, complementary suite for the newly weds, and a discounted rate for our parents to stay the night at the hotel as well! the day of the wedding, Kristine was the absolute best and helped us with all the last minute things that came up! My family was so grateful to her and we would not have been able to do this wedding without her since we did not hire a coordinator or a day of wedding planner.

ton itself was great, we have gotten so many compliments of how easy it was to have everything in one place and also how beautiful the venue was. We were so thankful we chose this, and they had dogs around which was another plus!

ctations. The outdoor courtyard was beautiful and the Empire Ballroom was exactly what we looked for for a reception hall. The Hilton is truly the best all-inclusive wedding venue.

the food was delicious. I would recommend everyone checks out this venue for their wedding/event.

your wedding day is perfect. She was super accomplished to needing small detailed items all the way to the big details. The Hilton provided us such an amazing day we will never forget. Even the concierge dogs made our day even better. They were beloved by our guests. Highly recommend this venue for your wedding. Food was phenomenal and truly paid attention to all of the guests allergies/dietary restrictions. Not one thing went array on our special day. Thank you!

H. She immediately wanted to get to know us and understand our vision by making herself available whenever we needed to talk or run something by her. We hosted a 2 day cultural wedding and she took the time to learn about it and make sure the staff understood all the complexities that came with it. She was present at the event which allowed us to fully enjoy our event and not have to worry about any coordination with our vendors. She was so much fun to work with and she made our event perfect. She was truly an extension of our family during the planning process and we could not be more thankful and grateful to have had someone so wonderful by a part of our day.

decisions needed to bring our special day together. Our event coordinator, Kristine, the best! She was on top of everything and never missed a beat. We couldn't have asked for anything more.

been kinder and the food was incredible! We still get comments from our guests saying they think about the appetizers often! We also had many guests stay over, and all had nothing but nice words to share. We highly recommend the Hilton!

ice was great, food delicious and venue was beautiful and classy. I would highly recommend to anyone else.

had to change coordinators during the planning process, but whoa, Joel is AMAZING. He was an incredible communicator, helped keep the day organized and made us (and our guests) feel special. Our guests raved about the atmosphere of the Hilton, including our cocktail hour in the monarch lounge and the food. Highly recommend!!

ception attendees who didn't want to be on the dance floor but still wanted to feel included as they could see everything at a slightly elevated level. We had tons of compliments on the bartenders service and the convenience of being able to go straight upstairs to a hotel room after the reception. Jourdan K. at the Hilton was a great communicator and helped organized so much leading up to our wedding, including setting up decorations. She helped iron out some last minute details and made sure everything went exactly as planned. The day could not have happened without her!

wedding of our size, which was 100 people. The hotel is beautiful, everyone was super easy to work with and the food was absolutely amazing!! I would recommend this venue to everyone and if I ever have the need to rent a location for an extravagant party I will absolutely be using The Hilton again.

and goody bags. And it was even Summerfest weekend! Thank you, Melissa!

weddings of 100 to a large wedding of 600! And let me tell you about the staff.....they are so easy to work with! Any complaints?...they fix it ON THE SPOT! The wedding planners answer your questions before you even ask them! They’ve done tons of weddings and are so experienced...best part - your outside vendors (cake, sweet table, photo, DJ) have probably already done a wedding there and know the ins and outs! You don’t need to hire a wedding planner when working with the Hilton because they take care of everything! Food is top notch but can flex to fit your budget (same with bar package). Totally recommend for a wedding that has an average cost budget but still wants the beauty and elegance YOUR day deserves.

make sure our day went perfectly. They really played a key role in making the wedding of my dreams happen. Even the support staff (wait staff/bartenders etc.) were just the kindest people. I am so happy with my choice in the Hilton.

elatively easy, start to finish. We met with a sales associate for a few tours and questions while negotiating and organizing our desired package, then worked with a hotel coordinator for the rest of the planning process. Our coordinator was wonderful. She was very responsive over email and phone, and was at our event the night before and day of, and made sure it went off without a hitch. Even when there were unexpected events, she handled them without issue. We had the wedding we always wanted and it was as low stress as a wedding could be. We received so many comments on the beautiful venue and event. We couldn't have asked for a more perfect day!

m. The Empire Ballroom quickly won us over. It is a beautiful 1920s room with high ceilings, different levels, and many large windows. We were able to get all the conveniences of a hotel wedding without a conference room feel. As far as wedding prices are concerned, it was reasonable for all that is included, and they didn’t have a bunch of hidden fees nor did they push us to spend beyond the minimum. Our coordinator seemed very conscientious of pricing/budget concerns! The staff was extremely helpful both the day of and before the event. We were able to have three different in person meetings with our coordinator before the wedding for preparation as well as a phone meeting and numerous emails. Andrea, the event coordinator, was so wonderful! I asked so many questions, and she was very helpful and quick to respond . The day of the wedding, things went beautifully. I had very little stress. The room was beautiful, the food was good, and all of our outside vendors were able to deliver/setup without any issues to our knowledge. We were also able to spend hours before the wedding taking pictures at the hotel without additional cost. One disappointment was that some of our table numbers were put on the wrong tables. It seemed someone did not follow the floor plan correctly. This wouldn’t have hardly been an issue, but there were two different table sizes due to some variation in the number of people at each table. This caused at least one issue with guests not fitting at their assigned table. Andrea did step up and mitigate the situation which was helpful and appreciated. Overall, we were extremely happy with our choice of the Hilton! It was a truly beautiful day!

n the food because I couldn't find many reviews on the food for the venue! The food is GREAT! The food, in my opinion, is one of the most important aspects of the wedding, and the Hilton did not disappoint my high expectations! Not to mention we got a ton of compliments on the food from our guests. Right off the bat the Hilton was by far the most transparent with their costs. I straight up new exactly how much my event would cost including service charge and tax, which many other venues I looked at in the Milwaukee area did not provide. In fact, as I read through contracts for other venues I noticed many hidden fees that they did not mention in my meetings with them. I had piece of mind with the Hilton knowing there were NO hidden fees and I had an estimated event total for my estimated amount of guests before I even signed the contract. Everything comes along in the package you pick so you know exactly what you are getting, how much it will cost, and makes for really easy planning! I am so happy I chose the Hilton for my 300 guest wedding, and I hope I get to come for an event here again because the food really was that good!

was beautiful, the food was delicious, and the staff was super nice and helpful! I highly recommend this venue for your wedding!

me without some cons. Starting with the cons: our engagement was about 2 years and we booked the Hilton the moment it was available to book for the date we wanted thinking that since we have so much time we shouldn't have many problems with planning. However, over those two years we were passed from coordinator to coordinator (two separate times), and a couple months before the wedding they wanted to switch us to another coordinator before we said that that can't happen so close to our wedding. We kept meeting with the various coordinators, but notes weren't passed along so we just kept having to repeat ourselves (and 4 months out you don't want to have to keep telling people the same thing). Once we voiced our concerns, we were able to stay with the 3rd coordinator through our wedding. The months leading up to the wedding, emails were not responded to quickly and not all questions were being answered. Very poor communication on their end. Luckily we were able to set-up meetings while we were in town because that seemed to be the only way to get things done. Pros!! I don't want it to seem like it was all negative because it definitely wasn't. They were very flexible as far as creating our own wedding menu from their banquet menu (vs the expensive wedding menu) which helped with keeping within our budget. They have a lot of options and it was nice to create something that we would enjoy and not break the bank. They let us bring in our own dessert (Insomnia Cookies!) without any extra fees. We brought in a lot of decorations/favors the Friday before and it was all set-up exactly like we wanted it! Very thankful they were able to help with that. Some other pluses included complimentary hotel room night of wedding, two complimentary banquet rooms to get ready in the morning of our wedding, discounted rates for guests the weekend of the wedding, they were very accommodating to our guests with special dietary needs, and they were transparent throughout the entire process for what we would be charged for. And the biggest pro is how amazing the empire ballroom is! Our guests also really loved our cocktail hour in their Honors Lounge. All in all, we had an amazing wedding reception at the Hilton and our guests had a lot of fun. We just wish the planning process went smoother as that caused a lot of extra stress and wasn't the best for planning from out-of-state.

ll-kept. Our coordinator, Racheal, was beyond helpful. We planned our wedding from another state without even seeing the Hilton spaces until the day before our wedding. Racheal was so patient and helpful throughout the whole process. She walked us through every detail and made us feel 100% comfortable with our decision and the events of the day. The rest of the staff was amazing and extremely accommodating. Our guests had nothing but great things to say about the hotel, the service and the food! We considered this to be a success on every level. We would highly recommend this venue to any couple.

EVERYTHING!! We would recommend this beautiful venue to everyone!

ous and has restrooms on the same level as the reception area. You an also use the beautiful foyer for cocktail hour. It's all really convenient for guest, and they gave us a great rate on rooms, even more convenient if you have lots of guests from out of town. Finally, the food was THE BEST we've ever had at a wedding. We had the beef tenderloin and it was served hot and perfectly done. Not over cooked. The appetizers were all fantastic and the Hilton staff made us feel so special!

t includes pups!). What you don’t immediately see when you walk into the grand venue is the person responsible for making your event go on without a hitch – that’s Maggie Fehring. The Hilton was our base camp for the wedding. It was the hotel where friends and family stayed, where we had the bridal suite, where we grabbed cocktails after our reception in the Chandelier Ballroom and where you held the Sunday brunch the day after the big shindig. Kim was wonderful and extremely helpful with helping us book our event, even notifying us at the last minute when our date became available. Then, Maggie was there for us every additional step of the way. She was responsive, positive, juggled all of our vendors and always available when we needed her. She was able to get the answers to our questions in a timely manner and always with a smile. The food was spectacular for the wedding celebration and day after brunch, and food service during the reception was exactly what we wanted. We highly recommend the Hilton to anyone looking to holding their wedding in the Milwaukee market. Ask for Maggie! Lauren & Regan (September 2015)

to get free overnight parking and also breakfast included with our stay. In morning we learned we needed a voucher for breakfast and the front desk would only provide one. And surprise! Even though we were told at check-in that parking was covered, it was not. When we went to check out the same person asked if we enjoyed breakfast, to which we reminded him he would not provide 2 vouchers. He apologized and gave us Starbucks vouchers for a free drink that must be used the same day and only in the Starbucks located in the Hilton. The room was must less exciting that what I expected. We were told we got a room upgrade, but we did not. The only positive part of the experience is that two weeks after contacting Hilton we ended up getting the parking and non-existent up grade refunded. I should note, this is not my first negative experience at the Hilton downtown. A few years ago at a friends wedding, the desk person gave my room to the best man.

e made sure that our day was exactly how we dreamed. Everything from the initial visit, food tasting, meetings with Maggie, and working with the hotel was easy and made us feel at ease. Our guests were so impressed with the Hilton. Many comments were made about it being the coolest or best venue that they had ever been to. The food, drinks, and rooms are great! I only hope I can attend a wedding a guest at the Hilton some day!

utely amazing. Our only problem with it was the late night staff were not quite as helpful, and it was a little more expensive than we thought it should be. Overall, we would highly recommend this venue!!

ame our first choice. The staff is excellent to work with, the venue is just beautiful with a feeling of class, and the food is amazing. From the start, Kim and Maggie were wonderful to work with. My wife and I both travel frequently for work, so finding a location that was very hands-on and involved with the planning was very important for us. Maggie went above and beyond to ensure that we kept planning on track even with our crazy schedules and were able to pull off "the perfect wedding." We could not be happier with the service we received from Hilton and I could not think of a better place for us to have our wedding. Thank you Kim, Maggie, and the entire Hilton team for all your hard work, handling a few last-minute changes, and just being there to help ensure our day was magical.

areas, a bar, and an extra bathroom. The suite setup was perfect for getting ready on the day of the wedding and the view of Milwaukee looked great in my 'getting ready' photos. However, the cleaning staff was terrible. They showed up at 8:00am on the day of the wedding; we asked them to come back any time between 2:00pm - 10:00pm. When I got back to my hotel room on my wedding night, the room still hadn't been cleaned (bed unmade, used cups and glasses not switched out, used towels not switched out). This was really disappointing but when I let the front desk know they didn't seem to care. Besides the cleaning staff, everything else was really nice.

rticular, Maggie Fehring, deserves the utmost praise for managing all of the details and ensuring everything ran smoothly day of as well. I also had another coordinator outside of the Hilton, Janelle Meyer-Brown, from Evenement, and they both worked so well together! They helped my vision come alive. To give you an idea of how accommodating the Hilton was: picture a dress with a HUGE train in need of steaming.... it could not be sent to a dry cleaner because of its extremely delicate nature (an heirloom piece from the 1940's) so it needed to be propped and rigged somehow... 6 ironing boards later... we were able to accomplish this great feat! I wish I could attach a photo of how ridiculous but funny this looked in my parents room... but the Hilton was SO kind and accommodating, with no questions asked as to why I needed 6 ironing boards! LOL I am sure they thought I was crazy. Regardless, the staff was attentive to every request and need, and we could not be more grateful. This was a destination wedding, so it could have been quite chaotic, but thanks to Maggie, Janelle, and the Hilton staff, everything ran so smoothly, and my guests had the time of their lives! xx The Meier's

ame ill at the reception, and the staff brought his dinner up to his room for him. Our only complaint was that there was some "loud noises" coming from the room next to our bridal suite… which was quite un-romantic… The walls are quite thin. Other than that, we would highly recommend this venue!

ate a completed package we were happy with. The day of was so easy, we didn't have any set up to take care of which was great. Food was outstanding, as was the service. We got so many complements from our guests how wonderful everyone was to them. I'd recommend Maggie and her team to anyone!

inted in the service we received from our booking representative, Louis. He was non-responsive (I had many emails and calls go un-answered) or took days/weeks to return an email. Another issue we encountered was for the guest gift boxes. We had arranged for gift boxes to be delivered to each of the guest rooms and we were returned multiple boxes after the wedding that were not delivered. This was problematic because the shuttle schedule and wedding details were included in them. I will say when we brought our concerns to the attention of his manager, she was very attentive and quickly worked to make the situation better. Outside of these issues, I would recommend the Hilton City Center. It provides affordable rates for guests and is in a prime location in downtown Milwaukee.

ond to emails with questions right away, and always had a solution to the problem. The entire staff the night of the wedding was very professional, and we could not be happier with how everything turned out. Definitely worth the price!!

Thank you to all of the staff who made our day turn out to be exactly what we planned for.

ing process incredibly easy and stress-free. Maggie was always available to answer my (many!) questions, and did an amazing job at tailoring our reception to fit our unique requests/vision. More importantly, the day-of, everything was set up even better than I had imagined, the food was incredible, and the ambiance was seriously epic for our New Year's Eve wedding. In addition, the value for the food/drink package (we chose the "Ultimate" package) was very reasonable, and was the primary reason we initially chose this venue. I cannot say enough about our experience, and would HIGHLY recommend the Hilton Milwaukee City Center for any wedding reception.

orated to the nines for Christmas, with velvet ribbon and gold ornaments everywhere. There are so many different environments within the hotel that our photographer had a field day -- ornate ballroom doorways to frame a shot; a marble spiral staircase; this incredible gilded ironwork door/wall that can makes such a rich background for your shot. Many of our guests commented on how good the food was. We did a tasting a few months before the big day, and some of the food was very salty; they actually listened to our feedback and adjusted the salt levels for the event. The chef also worked with us to come up with custom menu options (we wanted a local fish and a vegetarian option that wasn't an afterthought). At no point did I ever feel like I was annoying them with requests to personalize our day. Everyone we dealt with were consummate professionals with a great attitude. They thought of every detail and made sure things ran smoothly for us. I appreciate that the Hilton gives you 14 days to look over your contract while still holding your date, before the deposit is due. This takes the pressure off and lets your really look things over thoroughly. From start to finish, the people we worked with (primarily Maggie - thank you!!) went above and beyond. When the church we had initially booked fell through, she sent us suggestions for others, including the one we ended up using for our ceremony. Not being from Milwaukee, we needed some advice on locations for pictures, and she provided that, too. When I arrived at the hotel 3 days before the wedding, with a bunch of last-minute tasks to do, the staff was extremely helpful -- for instance, letting me use the paper cutter from the front office to trim some table tent signs. There were a number of small billing mistakes (as there inevitably would be with any event of this size), but the accounting office resolved them quickly and cheerfully. One tip for people staying here: the hotel is shaped like an H, and the rooms on the center part of the H were overheated when we were there. The weather was unseasonably warm and I guess the hotel and turned off the A/C for the season already (not unreasonable in December). But just the heat generated by concentrated people and machinery made those rooms very hot, and some of our guests had to move to the sides of the H in the middle of the night -- just something to keep in mind when checking in.