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Really poor experience with Susan. She says she is also a day of coordinator but only showed up 2hr prior to my ceremony time, and no one could get ahold of her that morning. When we met with her less than a month before the wedding we did tell her that we had set up covered but we still expected her to be there to assist where needed. She played the wrong recessional music for my husband and I walking down the aisle, and a vulgar song at that. She realized she was playing the wrong song and stopped the music abruptly, started the wrong song again, and then cut all the music entirely. She was supposed to play the part of All Your’n by Tyler Childers that goes “I’ll love you till my lungs give out I ain’t lying, I’m all yours and you’re all mine” but instead played the part of Feathered Indians that goes “my buckle makes impressions on the inside of her thigh there are little feather Indians where we tussled through the night, I wouldn’t have came stoned too f’d up to get back home”. She came up to us after the ceremony and made an excuse that someone unplugged her computer, but how does that make the wrong song play? Prior to us entering the reception she came over and confirmed the rest of the music with me and my husband (our wedding party was also there). She confirmed that my husband and I would be entering to the part in Ride with Me by COJO that goes “take my hand say I do I wanna go down this road with you high and low thick and thin forevers just around the bend we’ll be right where we want to be baby won’t you ride with me”, and instead she played Ride with Me by Nelly… Makes it even more frustrating that she still played the wrong song even after confirming it, especially since the recessional song and the entrance song were super important to us and meaningful to our relationship. No one could hear her anytime she was making announcements and it seemed as though she was having issues with her sound working correctly during the reception. My husband and I couldn’t even speak to her after the second time of her playing the wrong music because it was so upsetting. Multiple guests noticed the song issue during the ceremony since it was vulgar and cut on and off. We even had people coming up to us asking if they could make announcements ect instead because of how poor of a job she was doing. I also had additional room uplighting included in my contract and she didn’t bring that either.

We suggest doing majority of communication through text since there were more delays via email. Positives - Susan & Todd attended rehearsal for set up & Susan coordinated ceremony walk through - She was very nice and personable - Made a reference sheet to refer back to on songs picked, wedding party names, etc to stay organized - DJ Couple that actually worked the day of our wedding was very nice and did anything we asked to move the wedding along. Very Pro Bride! Negatives - Susan double booked the day of our wedding & we were not notified until the week prior there were going to be substitutes - DJ present did not keep guests entertained while we were getting our sunset photos. Guests left early since they thought the wedding was over after speeches which was only 5/6PM. Ex) DJ should have told guests once we returned from sunset photos, dollar dance was to follow so stick around for the party to begin, etc! - Guests advised music was too low and the lighting was too bright inside. Should have been adjusted after dinner/speeches were done to set the mood. Bride should not have been the one to handle/advise.

Susan and Tom were professional, energetic and helped ease my wedding jitters. Thank you for making my wedding perfect!

Susan was awesome. She went above and beyond to make sure our Wedding was perfect. From holding my plate through our buffet line to playing the perfect songs to get our guests on the dance floor, you can tell Susan has been in the business for awhile and knows how to make everything run smoothly. I can confidently say that our wedding would not have been the same without her and highly recommend you have her as a part of your day.