Treeline Photography

My experience with treeline photography-Jeannine and Christopher Morris- was absolutely awful. This will be long but I promise it’s worth it. When initially booked there was no issues I had lots of communication with Jeanine from treeline. We had a phone chat to set up “notes” priory to the wedding. The day of my wedding she text me saying she had “lost the notes” and forgot what time she needed to be there. I did not let that bother me because it was my big day. After the ceremony she gathered up the wedding party for photos. Everyone was excited and talking and she proceeded to scream at all of us as if she was a drill instructor. To which I answered “ok we’re listening” and gave her a look like don’t do that. She also wasn’t to nice to my daughter who was moving because she had an ant on her. All my bridesmaids complained about her as did my MIL and seamstress. She was out right rude. And this is just the beginning. Per my contract I was suppose to see 20 preview images within the first 10 days. (Wedding was September 10th 2022) I reached out to her September 18th just eager to see them. She replied the 20th saying they should be in that same day. To which I didn’t hear from her until the 24th (4 days past the contract) and all she sent me was a picture of a computer screen of only ONE of my images. So the next day (25th) I tell her I’m getting concerned and that I haven’t seen ANY previews. To which SHE replied they will be live in 2 hours. Then she ghosted me until September 28th claiming she wasn’t getting any of my messages OR emails. Yet on the 28th I decided to call her off my house phone because she did not have that number, she immediately answered. Then POOF the next day I have ALL my photos which led me to believe she clearly forgot and did them in a rush. Honestly, they are definitely not worth the money I paid for. She hardly did any variety shots that we spoke about in our notes. Like me the bride have no photos with the groomsmen. She only really did bridal party groom and direct family. I don’t even have any photos with my children on my wedding day. Solo photos. None of that. Then it came time to order my wall canvas which was a HUGE run around. She claimed they had been marked and signed as delivered when I got NOTHING. Mind you we are in February at this point. When they FINALLY arrive my step dad (the only real father figure I have was CUT OUT). We also had paid for engagement photos, my husband and I decided to rebook and instead just asked for a few extra print outa for frames we were gifted. She agreed to that. I sent her very clear pictures of the sizes and amount I needed. Even held a sharpie up to the photo so she can see what size I needed and she sent me the completely wrong sizes. Finally after I was given everything I was due, which all came with errors. I wrote her a big long text and a big long email. Basically describing all my frustrations I didn’t think I was treated fairly I was pushed to the side multiple times. Sidenote, she gave me her husband’s number to contact him because she was tied up with other things. Once she stopped answering me, I was trying to contact that number to reach. He responded if you continue to contact us, we will reach our lawyers and say that that I was harassing them. My photos were very generic, for example, my brother walked me down the aisle and there was an ashtray in the background. It was a beautiful venue (an old camp grounds in the woods). I paid over $2000 and you wouldn’t crop that out?!? It was a sunny day for sure but every photo they took of my wedding party they are squinting in the sun. It’s really bad. The photos she has posted online are NOTHING like mine. Don’t get me wrong I did get some good shots and some I’m happy with. I’m happy to show anyone that wants to see, see email ⬇️. The list goes on and on. My wedding was one of the best days of my life and Treeline photography was THE ONLY bad thing about it. Do not book them. I have ALL the messages to prove all of this. DO NOT BOOK THEM! I realize this was a while ago but it was so stressful I wasn’t looking forward to reliving it. Shaniece Colvin S.atwood522@yahoo.com