Twickenham was truly our dream venue. The outdoor ceremony spot overlooking the mountains was exactly what I pictured; the estate home and seclusion was an added bonus that made ou...r wedding weekend feel cozy. We were able to spend Thursday-Sundays with our friends and family and was perfect. We don’t regret the venue at all.
Leigh, our wedding planner, is a different story. She helped book vendors, kept track of details, set up and packed up reception and ceremony sites, ran things on the wedding day. To me, though, these are the most basic duties a wedding planner should help with. Her personality was great but when it came to actually planning and guiding us through a process we knew little about, she failed. I felt the need to read countless articles on planning. I’m not a wedding planner and I wanted to rely on a professional. She also never reached out on her own. I always had to email her to get started on new items. Because of this, there were times when we missed out on a vendor (for example, most of the bakers were booked by the time I mentioned it). I purposely did not contact her for about 3 months to see if she would take initiative and email me. Nope. I finally had to email her again because planning could not be delayed any longer. As we were driving to the venue from out of state there was an issue with the caterer. Leigh emailed us the final details list from them but failed to mention there was a change of menu and increased price. The ONLY reason I found out was because I read the full forwarded email chain. I emailed Leigh immediately and brought up the changes and she offered to email the caterer about it. I was like, “Um, yes. I do in fact want you to make sure we get what we paid for and originally agreed upon.” I ended up having to email the caterer, with Leigh cc’d, because she was willing to let the issue go. I had also bought cheese and crackers from the local cheese shop for our cocktail hour, the cheese coming in blocks. When I delivered this to Leigh, the NIGHT BEFORE THE WEDDING, she looked at me and said, “Oh, you can go ahead and cut it then bring it back to me.” To me, this was what we were paying for. We ended up leaving the cheese in blocks and guests had to cut it themselves at cocktail hour.
The day of the wedding, I saw very little of Leigh. I know she was setting up the ceremony site, and perhaps reception hall still, so I guess that took all her time. We had also paid to rent their heaters for the ceremony and cocktail hour sites but they we inefficient. At the cocktail hour site, there were patches of frozen ice that a couple guests slipped on. When my maid of honor let Leigh know, she said, “We know, just don’t walk in that area.” Even my dad, who is typically oblivious to the finer details (said with love), mentioned her incompetency. We were also very excited about the champagne tower; when it came time to do that and cut the cake, Leigh did not have an announcement made and no one even noticed we did it. A waste of money, which is a shame because it looked so fun!
Overall, she did not take initiative and guide us through the process. We missed deadlines and quality vendors because I had to bring topics up with her, which I only knew to mention because of my very limited time reading brides.com articles. I felt as though she was more of a coordinator than a planner, but was definitely paid to be the latter. The venue was superb but I’d request a different planner.