U Deserve An Awesome Day

ed her for day of coordination, I had little need to communicate with her until a few months before the wedding. About 3 mos before the wedding I sent her a site I created which contained important info for vendors. I never received a response which was ok as it was a work in progress and I would follow up again closer to the wedding. About 2 mos before the wedding, I reached out to her to schedule the final walkthrough. In her response to me, she tells me she double booked for my wedding day and her assistant would be my DOC. I expressed that I was upset about the way it was communicated to me as a "by the way" comment vs informing me when she knew that she wasn't going to be my actual DOC. Her response to this was that she agreed to this other wedding before I hired her. This only further upset me as I felt completely led on from the beginning. She introduced herself to all my vendors as my DOC and told me during our initial consult that she doesn’t book too many weddings so she can concentrate on each wedding. Plus, DOC isn’t her full time job. Renesha tried to reassure me her assistant, also her cousin, was “already up to speed.” I tell her that I hope she provided the site I gave her for my wedding details and she responded with “I always communicate everything to her (cousin).” 10min later, she emails me stating, in reference to the website, “This link doesn’t work anymore.” I check the site only to find I forgot to publish it for public viewing. This tells me she never clicked on the link in the first place. So there was no “it doesn’t work anymore,” it never worked and I didn’t appreciate her trying to make it sound like she looked at the site before. This also tells me she didn’t actually communicate this to my actual DOC. She further confirms this later by sending me a screenshot in an attempt to be defensive about forwarding the site. Her screenshot shows the day and time she forwarded the email which was the same day I questioned her about it and when she claimed she “always” communicated everything to her cousin. She also never thought to give me the name and contact information for my actual DOC. I had to ask her 2x. And, she didn’t even give me a phone number. With all of this, my biggest complaint is that Renesha was a poor communicator. She couldn’t understand that if she couldn’t communicate effectively with me, I couldn’t trust she could communicate with her cousin. Her cousin’s competence is reliant on the information Renesha relays since I didn’t have the opportunity to directly communicate with her. Moreover, Renesha was dishonest which she exposed on her own, 2x. When I asked to terminate the contract and receive a refund, she only agreed to 50% deposit refund and required me to follow up with her before I could get my money. On top of all this, I saw that she advertised herself in a wedding FB group. I warned other brides and wrote that I couldn’t recommend her. Her response: “only because you thought so and you where compensated. Don’t try to badger my company, that was your choice." I wasn’t going to bother wasting anymore of my time but this only demonstrated that she saw herself as not having done anything wrong. To say she compensated me is ridiculous. I clearly lost money since I only got 50% of my deposit back.

d helped keep everything running smoothly.

esha assured me that she would handle it...and she did. From assembling items, decorating the arch, to organizing the guests and bridal party, Renesha made our event an ultimate success! I will definitely request Renesha's assistance for any future events!

our event at the Line Hotel in DC. They showed up early and helped us through the entire day and event. They were professional, courteous to all of our guests, and had great attention to detail. And when we had any small things come up they were right on top of it and did all of the coordinating with the other vendors and hotel staff.