Aaliyah & Benjamin

May 24, 2026 • Cancún, Quintana Roo
382 Days To Go!

Aaliyah & Benjamin

May 24, 2026 • Cancún, Quintana Roo
382 Days To Go!

Q + A

WHAT ARE KEY THINGS TO KNOW WHEN BOOKING MY STAY?

WHEN BOOKING : 1. BE SURE TO START OVER FOR EACH ROOM YOU ARE BOOKING ( DO NOT HIT THE BACK BUTTON) 2. DO NOT SELECT THE NON-REFUNDABLE RATE 3. CHECK YOUR TOTAL BEFORE YOU CONFIRM AND MAKE SURE IT SAYS ONLY $1.00 , HAS THE PROMO CODE ATTACHED, AND SAYS YOU HAVE A 24HOUR CANCELLATION OPTION 4. IF NONE OF THE ABOVE IS DISPLAYED AND YOU SEE NON-REFUNDABLE ANYWHERE ON YOUR BOOKING DO NOT COMPLETE AND START OVER 5. IF YOU BOOK THE NON- REFUNDABLE RATE YOU WILL BE CHARGED FULL PRICE IMMEDIATELY AND BECOME AN OUTSIDE GUEST OF OUR WEDDING GROUP PROMO. IT CANNOT BE FIXED. PLEASE DO NOT BOOK THAT RATE AND MAKE SURE YOU SELECT THE REFUNDABLE RATE FOR THE $1.00 DEPOSIT.

WILL TRANSPORTATION BE AVAILABLE FROM THE AIRPORT TO FINEST PLAYA MUJERES

THERE IS ONE FREE PRIVATE ROUND TRIP AIRPORT/RESORT TRANSPORTATION PER ROOM RESERVATION. You will schedule your own free private transfer. Tanisha does not handle this. Tanisha does advise you to do this 30 days before arrival using the Transportation instructions located in the Travel Tab. **Please see the TRAVEL TAB for more detailed Information**

WHEN SHOULD WE BOOK OUR ACCOMMODATIONS?

ALTHOUGH WE HAVE A PROMO CODE FOR A GROUP RATE, WE DO NOT HAVE A ROOM BLOCK. BOOKING IS FROM LIVE INVENTORY SO BOOK YOUR ROOM AS SOON AS POSSIBLE TO ENSURE YOU GET THE ROOM AND DATES THAT YOU WANT. ***THIS RESORT SELLS OUT VERY QUICKLY! THE BOOKING WINDOW IS FROM NOW - FEB 21 , 2026 AND GROUP RATE TRAVEL DATES ARE GOOD FROM: 05/20/2026 - 05/27/2026 ***NOTE: PLEASE BOOK YOUR ROOM AS SOON AS POSSIBLE.*** WE SUGGEST NOT WAITING UNTIL THE CUTTOFF DATE. IF INVENTORY GETS TOO LOW YOU MAY HAVE TROUBLE ONLY BOOKING 3 NIGHTS, HAVING THE ROOM CATEGORY YOU WANT AVAILABLE, OR ATTENDING THE WEDDING.

HOW CAN GUESTS BOOK THEIR ROOMS FOR THEIR STAY AT FINEST PLAYA MUJERES?

THIS WEBSITE AND OUR TRAVEL AGENT, TANISHA WILL BE THE POINT OF CONTACT FOR ANY AND ALL QUESTIONS PERTAINING TO YOUR TRAVEL. THERE IS A PROMO CODE AND INSTRUCTIONS YOU MUST USE TO BOOK YOUR ROOM UNDER ACCOMMODATIONS IN THE TRAVEL TAB

ARE CHILDREN ALLOWED?

YES! THE RESORT IS FAMILY FRIENDLY AND CHILDREN ARE AT A DISCOUNTED RATE.

WHEN SHOULD GUESTS START TO ARRIVE AND WHEN SHOULD THEY DEPART BACK HOME?

OUR ROOM PROMO CODE BLOCK IS FROM 05/20/2026 - 05/27/2026. GUESTS SHOULD START TO ARRIVE BETWEEN 05/20/2026 - 05/23/2026 TO ALLOW YOU ENOUGH TIME TO PREPARE FOR OUR WEDDING ON THE 24TH OF MAY, 2026. THE RESORT REQUIRES THAT OUR GUESTS STAY A MINIMUM OF 3 NIGHTS. YOU MAY STAY LONGER THAN 3 NIGHTS JUST MAKE SURE YOU STAY WITHIN OUR CONTRACTED PROMO CODE DATES. PLEASE CONTACT TANISHA KNOW IF YOU HAVE A QUESTIONS REGARDING THIS.

WHICH AIRPORT SHOULD GUESTS FLY TO?

CANCUN INTERNATION AIRPORT (CUN). IT IS LOCATED ABOUT 30 MINUTES FROM FINEST PLAYA MUJERES DEPENDING ON TRAFFIC