Because the resort is highly secured, those who do not have room reservations are not allowed on the premises.

Yes! We specifically chose a family friendly resort so that everyone could join. This resort has an amazing kid section & pool. When booking your suite please note that the standard suites Finest Suites and the Finest Club Suites are kid-friendly. The Excellence Club Suites are adults only (18+). When booking your suite, you must enter the age your children will be at the time of the wedding. Everyone 13 years or older is considered an adult. The resort does verify passports and ages at the time of check in.

Of course! Please be sure to list your guest on the RSVP.

All meals, snacks and drinks (including alcohol), are included and unlimited! There are 12 restaurants, a food truck, several bars and lounges and 24-hour room service. There's also plenty of activities for adults and kids at no extra charge! Visit the Finest Playa Mujeres website or download The Excellence Collection app on your cell phone to see a list of daily and nightly activities and entertainment.

You're welcome to stay as long as you would like.

Please note that the resort requires a 3 night minimum stay. Our discounted promocode rates are valid from

January 13-January 21, 2025.

To join all wedding events, we recommend arriving by Wednesday January 15, 2025.

ASAP! There is no room block in place and rooms are expected to sell out as it gets closer to the wedding day. If you are not able to secure a room at the resort, you will not be able to attend the wedding as the resort requires all guests to stay on site.

Booking with our promocode, your room reservation is 100% refundable up until 24 hours before your arrival and only $1 is required to reserve and secure your room now.

The last day to book with the discounted promocode rates or make any modifications to your reservation is November 1, 2024. Any modifications after November 1, 2024 will cancel your current reservation and will automatically be rebooked at the current resort rates, which will be much higher at that point.

Also, make sure your card on file has not expired as your card on file will be charged 30 days before your arrival. Your reservation will automatically be canceled by their system if your payment is declined due to your card on file being expired.

Yes you can, but be advised that (1) you will not receive any money back if you need to cancel for any reason, (2) you will not be able to modify your reservation at all once you book and (3) you will be charged the full amount at the time of booking.

We are asking all of our guests to use our Promo Code AJWJAN25FPM and book the GROUPS RATE option because it only requires $1 deposit to book, it will include free cancellation up until 24 hours from arrival and free transportation to/from the airport. We would hate for you to lose any money if you have to cancel your stay.

Yes, an RSVP is required and appreciated for everyone. It is essential in planning for the wedding seating, meals, and beverages. In order for us to be able to accommodate you; you MUST RSVP prior to the deadline of XXXXXX. We appreciate your understanding with this!

To RSVP locate the 'RSVP' tab on this site and follow the steps. Please include any guest that will be attending any of the wedding events and list any dietary restrictions you may have.

Let us know of any dietary restrictions through the RSVP form. We want to make sure you're taken care of!

During check-in, the resort will ask if you have any dietary restrictions as well and tie this information to your room number. This is to make sure you have a comfortable stay!

The dress code for our wedding is beach semi-formal. No Jeans. Warm Earth Tones.

All restaurants at Finest require a certain dress code. Please visit the resort website to see the different type of dress code required at each restaurant.

In short, men must wear shirts with sleeves or collars at every restaurant. Some restaurants require pants for men. Some restaurants do now allow casual sandals for either men nor women. Please pack accordingly to be able to enjoy every restaurant on the property.

Your outfit for the wedding (Please see above), your outfit for the welcome event (all white attire), swimwear, sunscreen, bug spray, medicine, etc.

Although the resort is all-inclusive, we recommend to bring $1 & $5 USD bills to tip the staff you believe is doing an outstanding job. Tips are never expected but certainly appreciated.

The resort offers many things to do. Please look at the THINGS TO DO tab at the top of our website.

There are so many activities at the resort that are already included with your stay. If you wish to explore Cancun or the surrounding areas, please visit the THINGS TO DO tab at the top of our website.

Yes, the same promo code you used to book your reservation gets you 10% off but you are also more than welcome to check their monthly Spa offer on the Finest website right before your trip as many times they offer bigger discounts.

YES! We ask that you please put your devices away for the ceremony as it will be professionally captured. Please remain "in the moment" with us. After the ceremony please take as many pictures as you want!

No, you do not have to be vaccinated to enter Mexico, re-enter the US, or stay at this resort.

If you have other questions regarding booking or transportation please feel free to reach out to our travel advisor, Delia. Her email is delia@lizmooreweddings.com