Here is the Link to our Booking Link: GroupBlock

Cancellations:

Must be made 21 days prior to arrival to avoid penalty of the full amount of reservation. (September 25, 2025).

*May need to book on Computer if you are having issues booking on phone/tablet

**For reservation modifications***

After a reservation is completed and paid, If a change in reservation is needed, then guests must contact by sending an email with the change requested to: Group Reservations MX groupreservations.mx@iberostar.com.

If as a result of the modification a refund is due, this will always be done to the same Credit Card at the time of payment. If the change in reservation reflects an outstanding cost difference (due to additional nights, incrementing room occupancy), then the collection is being processed with the same Credit Card used at the time the initial booking was made.

The email reflecting the reservations modifications, cancellation, etc; must includes the following information:

Hotel

Check-in date

Check-out date

Guests name and Date Of Birthday

Roommate name and Date Of Birthday

Child name and Date Of Birthday

Room type

Group Reservations Department contact information for enquiries:

Tel.- +52 984 877 28 00 Ext: 4606, 4607, 4625

Group Reservations Department - groupreservations.mx@iberostar.com

Office hours.-(Except Mexican Holidays)

Monday to Friday from 09:00 to 18:00 and

Saturday from 09:00 to 12:00