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Carolina & Alexander

November 22, 2025 • Cancún, Quintana Roo, Mexico

Carolina & Alexander

November 22, 2025 • Cancún, Quintana Roo, Mexico

When should I book my room?

Please remember to reserve and pay for your stay in full by September 1st, 2025.

What date should I RSVP by?

Please RSVP by August 1st, 2025

What is the cancellation policy?

Your initial deposit is non-refundable. If you cancel your reservation before the final payment due date, you will only lose your deposit. If you cancel once your reservation is paid in full and the final payment date has passed, refunds will depend on insurance purchased. If you do not purchase insurance, your reservation is non-refundable. You may purchase travel credit insurance or cash back insurance which will cover the cost of your trip.

What is the check-in/out policy?

Check-in begins at 3pm. Guests arriving earlier than 3 pm are welcome to use the resort immediately upon arrival even if their room is not ready. The hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Check-out is 11am.

What is the dress code?

Semi-formal, dressy casual