Hotel reservations are made through the direct link found on the "Travel" page.
*If you have any requests or needs that you're unable to see on your reservation, please reach out to Gloria Galvez, our rooms coordinator.
Email: glgalvez@palaceresorts.com
Please reference your reservation number and mention that you're guests of Robert & Crystal's wedding room block.
How will I get to and from the airport to the hotel?
Transportaion to and from the airport is included. Private sprinter vans are available as an upgraded option. For important additional information, visit the 'Travel' tab.
Can I add additional nights to my reservation?
Additional nights are permitted, however we recommend a 4-6 night stay.
What is the minimum night stay?
This event requires a 4 night minimum stay. We suggest checking in October 4th, 2024 and checking out October 8th, 2024.
Can I stay at another resort of my choice?
Although we'd love for you to stay with us at our resort for our wedding; yes, you may choose to stay at another resort of your choice. Please note, an entry fee to the resort is $275.00 + transportation, will be mandatory per guest per day. If you choose to stay at a "sister" resort of 'The Grand Moon Palace', the price per guest per day is $120.00.
What day should I check in for my hotel reservation?
Ideal check in date would be October 4th as the festivities will start on the 5th.
Is food & beverage included?
The Grand at Moon Palace is an all inclusive resort with complimentary food, drinks, alcohol & 24 hour room service.
What is the attire?
We kindly request that day of wedding, guests are to wear white & beige semi-formal resort attire. Please note this is a VERY big resort. Walking/comfortable footwear is also highly recommended.
What is on the itinerary?
Please check-in to the 'C&R Wedding Itinerary' tab on our website for details.
Will I need a passport?
Yes, passports are mandatory for travel to & from Mexico. We provided a link to the passport application in the 'Travel' tab on our website.