Important Accommodation Information

- At the time of booking, the website will show a notification saying that an automatic charge will be made to the credit card, please ignore that legend; the full stay will be charged to each guest 30 days prior the arrival. For assistance to change credit card information or credit card rejected please contact to: Phone 1 888 452 3643 from USA.

- Guests will be able to book pre and post nights through the link, please consider that the room options for pre and post nights, will be shown as per the hotel availability and only the room categories we have per contract will be shown in the weblink.

- If you need additional assistance with booking please contact our Groups Reservations Assistant:

Joel Bustillos joel.bustillos@hyatt.com Cecilia.garcia@hyatt.com +52 998 848 70 00 ext. 7962

- At the time of check in, a $10,000mxn (this is approximately $500 US dollars) hold will be placed on credit cards. Please consider that only credit card is accepted for this hold, no cash, no debit. Otherwise, the guest will be unable to check in. This hold will be released the same day of departure, considering there are no extra charges or incidentals.

- Due to a local tax, all guests are subject to pay a municipal/local tax upon check in of $76mxn per room per night (around $5 USD per night), the tax applies to all guests and will be charged upon arrival at the hotel. This is additional to the final amount shown into their room confirmation. Please note it is subject to change.