When searching for flights, the airport you are flying to is Cancun International Airport (CUN)

IF YOU BOOKED YOUR TRANSPORTATION WITH JUST BOOK IT TRAVEL PLEASE READ THESE INSTRUCTIONS. After landing and passing through Immigrations → Baggage Claim → Customs, please exit through the glass doors (Ground Transportation Exit), walk OUTSIDE, and look for the Amstar greeters. BEWARE OF AIRPORT SCAMMERS: There are "timeshare" and "taxi personnel" that will try to sell you alternate transportation, timeshares, or other things. They will pretend to help you. Please do not allow them to make any calls for you. They will say that your transportation has left or that it can take lots of time to get picked up in order to sell you alternate transportation. This is not true. Please only communicate with the Amstar Greeters at the meeting points listed, or contact Amstar independently. (See contact info further below)

-- You may reconfirm your departure pick-up time via phone (001-800-895-3000). ---- Please arrive 10-15 minutes early at the outside pickup area for your transportation and be sure to have checked out of the hotel and obtained a check-out slip. You cannot leave the property without a check-out slip :) Give yourself enough time to check out and still be early for transportation pickup. Please also announce yourself and the name of the transportation company "Amstar" to the outside resort staff. The transportation company can only wait for 5 minutes from pickup time, or you will be responsible for a taxi. Feel free to contact Amstar independently if the van has not arrived within 15 minutes of your scheduled departure time.

All payments are non-refundable and reservations are charged a 100% penalty if cancelled after March 28, 2024 Any applicable refunds must be requested from your travel protection supplier.

Check-in is at 3:00 pm. Rooms are not available until then. If you arrive before 3:00 pm, you can use all the facilities, pools, and restaurants, and the hotel team will let you know when your room is ready. We suggest guests travel with beach clothes in their carry-on’s or pay for an additional night if you want the room earlier.

Secrets Tulum Beach Club & Resort is an all-inclusive resort that offers: All you can eat (gourmet restaurants and buffets), All you can drink (alcohol, mixed drinks, daiquiris, and non-alcoholic beverages), Entertainment (the resort will have daily and nightly activities including shows and a night club), Water Sports (kayaking, paddle boarding, and other non-motorized water sports are typically included), Room Service includes 24-hour room service of food.

-All Fun Inclusive Hotel Stay (Restaurant and Parks) -Full access to all Private Wedding Events -Unlimited Gourmet Dining -24 Hour Room Service -Day & Nighttime Entertainment -One-on-one service with the Just Book It Travel Team -Flexible Payment Options -Taxes, Fees, Gratuities -Round Trip Airport Transfers (optional add-on) -Travel Protection Insurance (optional add-on)

We suggest setting up flight alerts. Our favorite is Google flights because it includes a wider range of airlines. Use search engines to find the best deal, but remember to book the flight itself directly via the airline to maximize your flexibility if your plans were to change. Homework: Once your flights are booked, please provide us with your flight details so that we can arrange your ground transportation from the airport to the resort, and vice versa.

YES! Each guest (including children) must have a valid passport to travel to Mexico. NOTE: Processing time can take up to 4-months. So apply ASAP! **Reminder: please check the EXPIRATION DATE on your passport! It must have an expiration date of November 2024 or later.

We recommend that all guests read this Pre-Travel Checklist as prepared by Just Book It Travel, to ensure a seamless travel experience. All confirmed guests will receive very detailed traveling instructions 7-10 days prior to travel.

Yes! Just Book It Travel is a minority, woman-owned and managed small business that is 100% reliant on "word of mouth" referrals. If you are satisfied with the service that you've received, Just Book It Travel would appreciate that you tell all of your friends about the convenience of booking international trips with Just Book It Travel (destination weddings, corporate events, family vacations, honeymoons, etc.). Also, feel free to post your best vacation pics, leave a kind review and subscribe to the YouTube channel. If you have any feedback that can enhance or improve your service experience, please contact info@justbookittravel.com so that Just Book It Travel can make things right for you!!