Kristina & Jorge

April 19, 2024 • Playa del Carmen, Quintana Roo, Mexico

Kristina & Jorge

April 19, 2024 • Playa del Carmen, Quintana Roo, Mexico

Q + A

I have never been to Mexico. What do I need to know?

Safety: We have never once felt in danger at any point when visiting Mexico. We use trusted transportation service that we have used for over 5 years. The properties all have strict security to restrict access. Power: No need to pack any power converters. They use the normal 2 prong outlets. Water: Tap water and served water is perfectly fine to drink and brush your teeth. BRING YOUR OWN SUNSCREEN. The on-property store has sunscreen but its super expensive so don't forget to pack it.

Where can I get my passport?

https://travel.state.gov/content/travel/en/passports.html Routine processing 10-13 weeks Expedited 7-9 weeks extra $60 Urgent - requires appointment and visit to passport office within 14 days of travel

Will my cell phone work?

AT&T: It is free to use in Mexico and Canada. No action needed. There is an international day pass but that applies to other countries Verizon: $5/day. Follow instructions: https://www.verizon.com/support/international-travel-faqs/ T-mobile: Wifi at the resort is free. We recommend downloading whatsapp to text and call during the trip.