This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, Eddy, Ale, Lalo and Shonte of Just Book It Travel, are available to help and can assist with finalizing your RSVP.
Please email them at info@justbookittravel.com.
WHAT ARE THE SUGGESTED TRAVEL DATES?
Our wedding ceremony and reception will be held on May 31, 2025. However, we want nothing more than for our friends and family to enjoy a VACATION. To maximize your vacation time, enjoy excursions, the wedding, and all of the amenities offered in your all-inclusive package, we recommend the following date range: May 29 – June 2, 2025 (The resort has a 3-night minimum stay requirement.) Please feel free to arrive as early in advance as you'd like and stay at the resort for as long as you'd like. Group rates are valid for up to seven nights stay based on availability at the time of reservation. If you'd like to stay even longer, please inquire with Just Book It Travel Destination Weddings on availability / rates for extended stays.
WHAT IF I'M UNSURE OF MY EXACT TRAVEL DATES, BUT I'M READY TO RSVP BY BOOKING MY ROOM?
Reservations can be modified without penalty up until the final balance due date of January 12, 2025. If you are unsure of your travel dates, it is recommended that you book your room for the longer length of stay and then reduce your stay prior to the final balance due date. This way, you would have confirmed all potential room nights (since availability is subject to change) and can modify your travel dates once flights are booked without penalty prior to the final balance due date. Email info@justbookittravel.com with any questions.
WHAT IF MY POTENTIAL TRAVEL COMPANION IS TBD, UNKNOWN AT THIS TIME, OR NOT READY TO BOOK?
Book without them and add them to your reservation at a later time. Since prices and availability are subject to change, be sure to reserve the room for just yourself and we can add them when they are ready. Solo occupancy hotel rates are sometimes higher than double occupancy. When we add your travel companion in the future, you'll recognize the double occupancy savings. Rates are refreshed at the time future changes are made.
DO I HAVE THE OPTION TO PURCHASE TRAVEL PROTECTION?
Absolutely! We HIGHLY recommend booking travel protection along with your itinerary. Just like other investments (house, car, health, jewelry), the travel protection plan helps to protect your travel investment from any unforeseen circumstances that may arise before or during your trip. It is recommended that the travel protection plan be purchased initially with the deposit, however, insurance can be added up until January 12, 2025. If you are looking for independent, outside coverage that is purchased separately, please do your research and book with any trusted travel protection provider as soon as possible. Cancellation fees are non-refundable, except through qualified travel protection reimbursements.
WHAT IS THE CANCELLATION POLICY?
All payments are non-refundable and reservations are charged a 100% penalty if cancelled after January 12, 2025 (UNLESS you have travel insurance). Guests have until January 12, 2025 to purchase travel protection insurance. Any applicable refunds must be requested from your travel protection supplier. Example 1: Guest pays the balance in full prior to January 12, 2025, and cancels prior to January 12, 2025. The $50 deposit is non-refundable. All other partial payments will be refunded. (Guests with travel protection insurance are refunded the $50 per guest deposit.) Example 2. Guest pays the balance in full on January 12, 2025, and cancels on or after January 12, 2025. All payments are non-refundable following January 12, 2025. (Please file a claim directly with your Trip Protection provider for all non-refundable fees.)
ARE CHILDREN INVITED?
We will be celebrating at an adults-only resort. Come ready to have a great time!
DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?
YES PLEASE! We request that all guests ONLY utilize our dedicated planner and travel coordinators at Just Book It Travel, whom we have hired to manage our guest list, room block, and all travel logistics for our wedding. This helps us to keep the entire group organized and included in our planned events, and informed of logistics and frequent updates. Everyone will receive a group discount, so you’ll always pay less than the internet rates by using Just Book It Travel, and most importantly, you'll receive concierge-level service from them. Additionally, Just Book It Travel has flexible payment plans, making your travel arrangements even more affordable and convenient. If you've ever tried to contact an online travel company to make changes or cancellations, you'll appreciate the benefit of using a local, boutique travel agency (especially during times of uncertainty).
WHAT IS THE CHECK-IN TIME?
Check-in is at 3:00 pm. Rooms are generally not available until then. If you arrive before 3:00 pm, you can use all of the amenities, pools, and restaurants, and the hotel will let you know when your room is ready. We suggest guests travel with beach clothes in their carry-on bags to enjoy their travel day immediately upon arrival.
WHAT DOES "ALL-INCLUSIVE" MEAN?
Secrets Playa Blanca Costa Mujeres is an all-inclusive resort that offers: - All-you-can-eat in 7 a la carte international gourmet restaurants, 1 international buffet, and 1 Coffee & Snack Bar. - All-you-can-drink (alcohol, mixed drinks, daiquiris, and non-alcoholic beverages) in 7 different luxurious bars. - Luxurious Pools: Two expansive infinity pools, Two outdoor hot tubs, jungle-inspired pool. - Day & Night Entertainment, sunup or sundown, there’s always something happening; Cocktail classes, CrossFit, Nearby golf*, Wine & Tequila tasting, Weekly manager's cocktail party, Cooking classes, Beach and pool volleyball. - Spa by Pevonia*, discover an oasis of relaxation you’ll never forget; Sauna rooms, Hydro massage pool, Relaxing couples massage, Full-service beauty salon*. Rejuvenating treatments, Hydrotherapy circuit - Fitness, take your fitness to the next level above sea level; Treadmills, Free weights, Exercise bicycles, Rowing machines, Step machines, and Elliptical machines. - Recreation, there’s no better place to enjoy some “us” time; Snorkeling, Kayaking, Catamaran, Tennis, Non-motorized water sports, Scuba diving tour and deep-sea fishing* - *Additional costs may apply.
WHAT IS INCLUDED IN MY RESORT ROOM BOOKING VIA JUST BOOK IT TRAVEL?
All the amazing experiences mentioned above + One-on-one service with the Just Book It Travel Team -Flexible Payment Options -Taxes, Fees, -Round Trip Airport Transfers (optional add-on) -Travel Protection Insurance (optional add-on).
CAN I UPGRADE MY ROOM?
Absolutely! As long as the resort has availability for your travel dates. For your convenience, we have pre-selected the most popular rooms on our wedding website's booking pages. If you wish to book a different room type, please indicate your desired room on your reservation form. Just Book It Travel will contact you with pricing, availability and next steps.
WHAT ARE THE BENEFITS OF UPGRADING TO THE PREFERRED CLUB SUITES?
You deserve that extra level of luxury on your romantic getaway or much-anticipated vacation. Upgrade to the Preferred Club and take advantage of your select status. Relish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. -Experience the Preferred Club -Personalized check-in and check-out -Afternoon hot and cold hors d’oeuvres -Exquisite desserts and premium liquors -Access to Preferred Club lounge and Beach Club -Complimentary computer access. -Preferred Club suites in premium locations -Upgraded mini-bar -Upgraded bath amenities -Personal concierge service -Preferred Club Beach Club -Bali beds in the pool and beach area exclusively for Preferred Club guests -Exclusive dining access at the Preferred Club Beach Club restaurant
WHAT IS THE BEST WAY TO FIND GOOD FLIGHT DEALS?
We suggest setting up flight alerts. Our favorite is Google flights because it includes a wider range of airlines. Use search engines to find the best deal, but remember to book the flight itself directly via the airline to maximize your flexibility if your plans were to change. Homework: Once your flights are booked, please provide us with your flight details so that we can arrange your ground transportation from the airport to the resort, and vice versa. The cost for ground transportation is $75 per guest (2 guest minimum).
DO I NEED TO HAVE MY PASSPORT PRIOR TO MAKING MY DEPOSIT FOR THE TRIP?
Passports are not required UNTIL guest travel. As long as you provide the hotel with your full legal name, you can arrange travel in advance by RSVPing. Expedited Passports now can take up to 12 weeks - we do recommend getting your passport as soon as possible. Please allow 12-16 weeks for standard passport applications to process following your scheduled appointment with a passport "acceptance facility." If you do not obtain your passport prior to travel, you are responsible for any associated cancellation fees.
DOES EVERY GUEST NEED A PASSPORT TO TRAVEL?
YES! Each guest must have a valid passport to travel. **Reminder: please check the EXPIRATION DATE on your passport! It must have an expiration date covering your full stay.
WHICH AIRPORT SHOULD I ARRIVE/DEPART?
You should fly into Cancun International Airport (CUN).
HOW DO I GET FROM THE AIRPORT TO THE RESORT?
We HIGHLY recommend securing your round-trip transportation in advance with your Just Book It Travel reservation. Although not recommended, you could get a taxi or shuttle at the airport/resort, but they are usually more expensive when buying directly on the same day. Pricing for your group for round-trip transportation from the airport to the hotel & from the hotel to the airport are: Round-Trip Private Transportation: $75 per adult (min 2 people) - direct service, only guests from the wedding group will be transported in the same vehicle (Recommended). $150 for solo travelers. If a solo traveler provides a round-trip flight itinerary matching another guest of the group, the solo traveler's cost will reduce to $75. Please provide your flight information to our Just Book It Travel coordinators so they can notify the resort of your arrival and departure times.
WILL I NEED CASH? WHAT ELSE SHOULD I PACK IF THIS IS MY FIRST INTERNATIONAL TRIP, OR FIRST TRIP IN A LONG TIME? HOW CAN I BEST PREPARE?
We recommend that all guests read this Pre-Travel Checklist as prepared by Just Book It Travel, to ensure a seamless travel experience. All confirmed guests will receive very detailed traveling instructions 7-10 days prior to travel.
DOES JUST BOOK IT TRAVEL LOVE REFERRALS?
Yes! Just Book It Travel is a woman-owned and managed small business that is 100% reliant on "word of mouth" referrals. If you are satisfied with the service that you've received, Just Book It Travel Destination Weddings would appreciate that you tell all of your friends about the convenience of their destination weddings and large groups' services. If you have any feedback that can enhance or improve your service experience, please contact info@justbookittravel.com so that Just Book It Travel can make things right for you!!
WHAT TIME DOES THE CEREMONY START?
Our ceremony will begin promptly at 5:00pm, we ask that all guests be 10 minutes early to be seated for the ceremony.
WHATS THE DRESS CODE?
Come dressed up and ready to dance! We ask that everyone opt for beach formal attire for the Ceremony and Reception. Due to the humidity, lightweight materials would work best! However, we ask all guests avoid wearing jeans, shorts, or miniskirts until after cocktail hour.
WHAT COLOR SHOULD I WEAR?
Our bridal parties will be wearing various shades of blue! We recommend our guests to wear shades of pink, green, purple, grey, or floral patterns We want our guests to feel comfortable and confident!
WHAT SHOES SHOULD I WEAR?
Our Ceremony will take place on the beach and the Reception will take place on an outdoor terrace venue. We recommend guests bring a change of comfortable shoes to change into for the beach ceremony.
➡️If any guests would like to purchase convertible footwear for all event types shop at
www.pashionfootwear.com and use our discount code: WGBAGS4LIFE