Milena & Jess
Milena & Jess
Q + A
This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, Vale, Eddy, Ale, Lalo, and Shonte of Just Book It Travel, are available to help and can assist with finalizing your RSVP. Please email them at info@justbookittravel.com.
HOW DO I RSVP FOR THE WEDDING?
To confirm your attendance at Milena and Jess' wedding, please complete the form below and submit a $50-per-person room deposit with our official destination wedding coordinators, Just Book It Travel.
RSVP AS SOON AS POSSIBLE
DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?
Yes. In order to attend the wedding events, you must book your stay through Just Book It Travel.
They manage the guest list, room block, transportation, and event logistics—providing group rates, concierge-level support, and easy payment options.
ARE KIDS INVITED?
Only children who are part of the wedding party or immediate family may attend the wedding events. However, families are welcome to travel with their children and enjoy the resort’s babysitting services and kids club during the celebrations.
If you have a special request or unique situation, please reach out directly to Milena and Jess.
WHAT ARE THE SUGGESTED TRAVEL DATES?
While the wedding takes place on November 23, 2026, we’d love for you to enjoy a full vacation!
We recommend November 21–25, 2026 so you can enjoy the resort, attend the wedding, and relax.
💡 Please check out on or before November 25, 2026.
Group rates apply for up to 7 nights, subject to availability.
A 3-night minimum stay is required to attend the wedding.
CAN I BRING ADDITIONAL GUESTS?
Yes! You’re welcome to bring a travel companion (plus one).
WHAT IF I’M UNSURE OF MY EXACT TRAVEL DATES?
Book now and finalize later!
Changes are penalty-free until June 25, 2026.
If in doubt, reserve a longer stay—you can reduce nights later (subject to availability).
WHAT IS THE PAYMENT SCHEDULE?
• $50 per guest deposit confirms your RSVP
• Optional monthly payments (not auto-drafted)
• Final balance due: June 25, 2026
• After this date, all payments are non-refundable unless travel protection was purchased
CAN I PURCHASE TRAVEL PROTECTION?
Absolutely—and it’s highly recommended!
Protect your investment from the unexpected.
You can purchase at the time of booking or within 10 days. Independent coverage is also accepted.
WHAT IS THE CANCELLATION POLICY?
• Before June 25, 2026: Only $50 of the deposit is non-refundable—unless you have travel protection.
• On/After June 25, 2026: All payments are non-refundable.
Refunds must be requested through your travel insurance provider.
WHAT TIME IS CHECK-IN?
Check-in begins at 3:00 PM.
If you arrive early, feel free to enjoy the pool, beach, and restaurants while your room is prepared.
Pro tip: Pack swimwear in your carry-on!
WHAT DOES “ALL-INCLUSIVE” MEAN?
• Unlimited gourmet dining (buffet & à la carte)
• Unlimited cocktails, beer & non-alcoholic drinks
• 24/7 room service
• Pool & beach wait service
• Daily activities & nightly entertainment
WHAT’S INCLUDED WITH MY BOOKING?
• Concierge support from Just Book It Travel
• Flexible monthly payment plan
• All taxes & fees—no hidden charges
• Optional travel insurance
• Peace of mind: we’re here to help every step of the way!
DO WE NEED TO DO PREFERRED? WHAT DOES THAT INCLUDE?
Upgrading to Preferred Club at Dreams Playa Mujeres offers a luxury experience:
• Private check-in/check-out
• Butler and concierge services
• Preferred Lounge with premium snacks & drinks
• Private pool, beach area & beach bar
• Access to exclusive dining
• Prime suite locations & enhanced in-room amenities
• Aromatherapy menu & pillow options
HOW CAN I FIND GOOD FLIGHT DEALS?
Set alerts on Google Flights and book directly with the airline for more flexibility.
Flights to Cancun (CUN) are typically available 10–11 months in advance.
WHICH AIRPORT DO I FLY INTO?
Cancun International Airport (CUN) — the closest airport to Dreams Playa Mujeres.
HOW CAN I SCHEDULE MY GROUND TRANSPORTATION FROM THE AIRPORT TO THE RESORT?
It's easy! The JBIT team will contact you 90 days before the wedding with the best options for the entire group. Stay tuned!
DO I NEED A PASSPORT?
Yes! All guests need a valid passport to travel to Mexico.
Double-check that it’s valid for the full duration of your stay.
If you don’t have one yet, apply early! Expedited processing can take up to 12 weeks.
WHAT SHOULD I PACK OR PREP FOR?
We’ve created a Pre-Travel Checklist to make things easy—especially if it’s been a while since your last international trip.
Confirmed guests will receive a complete Travel Guide 7–10 days before departure.
DOES JUST BOOK IT TRAVEL LOVE REFERRALS?
Yes! Just Book It Travel is a woman-owned, referral-based agency built on amazing service.
If you loved your experience, spread the word!
For feedback or suggestions, email: info@justbookittravel.com