Shannon & John

August 31, 2025 • Ocho Rios, Jamaica
121 Days To Go!

Shannon & John

August 31, 2025 • Ocho Rios, Jamaica
121 Days To Go!

FAQ

Is there a minimum stay?

Yes, minimum 3 night stay. We encourage guests to arrive Friday August 29th, 2025 and depart Monday September 1st, 2025

May we stay longer than the 3 night minimum?

Absolutely! Enjoy Couples Sans Souci for as long as your hearts desire!

May we stay for less than the 3 night minimum?

No, at least 3 nights are required for booking

What documents are needed for travel?

US Passport valid through March 2026 (valid 6 months post travel) and Jamaican Customs card. Websites for each - https://travel.state.gov/content/travel/en/passports.html https://enterjamaica.gov.jm/

Are children invited?

No, this resort is adults only. No one under 18 allowed

May I bring a date?

Yes, you and your partner are invited. Please note all rooms are intended for couples. All pricing is based off the rate for two people (one couple)

Must I bring a date?

No, however Couples Sans Souci is reserved exclusively for couples. All rooms and pricing is based off the rate for two people (one couple). If you need to book as an individual, please notify Shannon right away so we can further discuss how to book

Do I need to RSVP?

Yes, we need all RSVP responses for accurate headcount and seating

When should I book by?

Please book your stay as soon as possible. Payment plans are available. It is recommended to book no later than February 2025

How do I book?

Please contact Colleen directly by either emailing: groups@couples.com or calling 1.800.268.7537. You are required to make mention of the Ceremony ID CSS141537. For additional details, please visit the How to Book tab above

Can I book through a different travel agent/outside your room block?

It is preferred that you book through our travel agent Colleen by either emailing: groups@couples.com or calling 1.800.268.7537. You are required to make mention of the Ceremony ID CSS141537

What is the cancellation policy?

Cancellations up to 15 days prior to arrival will not incur any penalties as the hotel portion is refundable during this time. Cancellations up to 14 days prior to arrival will incur penalties of 100% of the hotel price. Refunds are not issued for late arrivals or early departures. Tours, spa treatments, or other optional items are payable in full at the time of the booking, however are refundable up to 15 days prior to arrival. Cancellation of optional items up to 14 days prior to arrival, are non-refundable. Name changes are not allowed. Trip Insurance is non-refundable from time of purchase

Are gratuities included?

Yes, Couples Resorts has a NO tipping policy to ensure a carefree, all-inclusive resort experience. If you choose to tip for additional services provided by staff, please do so with extreme discretion

What is the accepted form of currency?

The Jamaican dollar is the legal tender. The resort can exchange currency for guests on property. However, most merchants will accept U.S dollars or traveler’s checks, and major credit cards. Once you are at Couples Resorts, mostly everything is included in the price you have paid. All resorts are on a cashless system. Additions can be processed by credit card

When is check-in & check-out?

Hotel check-in is at 4pm. Checkout is at 11am. Couples Resorts requires a standard pre-authorization of $300 USD on a major credit card upon check-in

Is there a shuttle from the airport to the resort?

Yes, transportation is included when booking through our agent or Couples Sans Souci directly

Is there a resort dress code?

Yes, daytime is resort casual - bathing suit, beach cover up, and sandals. Evening is resort chic - polo shirt or button-down shirt and shorts, slacks, or dress jeans for gentlemen and dress, skirt, or slacks and blouse for ladies. Open toed shoes are okay for both. Casanova's requires elegant casual for dinner - shirts, slacks (including dress jeans), and closed-toe shoes or closed-toe sandals for the gentlemen and summer dresses for the ladies. No flip flops, t-shirts, shorts, sneakers, or hats are allowed at Casanova's. Jacket is optional

Is there a wedding dress code?

Yes, beach semi-formal - tea to full length dresses and slacks with button-down shirts. Jacket is optional. Consider breathable flowing fabrics for warmer climates. Neither ceremony nor reception will take place in the sand, but please be mindful of footwear. Recommendations for gentlemen - light toned linen or cotton. Recommendations for ladies - linen, chiffon, organza, cotton blends, or lace. Tropical tones and prints are encouraged

Will dinner be served at reception?

Yes, our reception will include a private Italian buffet and open premium bar. Vegetarian options available

Will there be a rehearsal dinner?

Yes, the rehearsal dinner will be hosted Saturday, August 30th at Casanova's

Do you have a wedding registry?

No, we do not have a registry

Have you booked your honeymoon?

Yes, we are booked at Couples Tower Isle following the wedding

What is expected of me during the wedding trip?

Have fun! Please be in attendance for the ceremony and reception on Sunday August 31st, 2025. There is an optional rehearsal dinner Saturday August 30th, 2025. Otherwise, enjoy your Jamaican vacation!